Hello all,
Please ensure that you are using the latest version of the theme (Newspaper 7.1.1) with the latest version of required plugins (Visual Composer 4.11.2 and Social Counter 4.1) in order to achieve best results. Clear all your caches and test it again.
Thanks for your understanding!
Visual Composer is not working for me also. I can’t view pages in VC so I can’t edit! Help!
Hi, the social counter doesn’t appear correctly:
normal:
selected:
Also, when I use Visual Editor the page appears empty
but the content is ok:
I’m using Newspaper 7.1.1
thank you
Hello Eric_Vie,
First of all, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
I have checked your website in the mobile mode and I saw that you have the Chinese symbols instead of social icons and mobile menu. Usually, this kind of error appears when using CDN or loading fonts from a different source.
The solution to this issue is simple. You will need to add some code to your .htaccess file like this post suggests: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
Hope this helps.
Thanks for your understanding!
Hi,
It can be done from the widgets area of wordpress: http://screencast.com/t/zm9oZGtPPQB
Here is an example of a block in a sidebar and the settings for it: http://screencast.com/t/pEE0SmW3
The settings found in the widgets area are the same as the ones in block settings in visual composer. Please read this guide to see how you can customize blocks in our theme: https://forum.tagdiv.com/block-settings-guide/
I hope this helps.
Thank you!
Hello Palathil,
Unfortunately, I do not exactly understand what do you want to do? Please notice that what you have shown me above is just a title of the block and you have control over this element when you edit the block in Visual Composer, like this -> http://screencast.com/t/Zx0bT42eT So, if you want to remove all the block title for sidebar section, you can use a bit of CSS to hide it. Try the code below ->
The code is ->
.td-pb-span4 .block-title{
display:none;
}
or if you want to get rid of it all the block title for the entire website, you can use the above code without first condition -> .td-pb-span4
If you refer to something else, please provide more details about what you want to achieve, so I will be able to provide a more accurate response.
Thanks for your understanding!
Hi,
If you also use wordfence, please change the firewall to learning mode as suggested by this topic: https://forum.tagdiv.com/topic/cant-save-theme-settings/
If the problem is not solved by this, please disable all plugins except visual composer, clear cache and reset cdn files.
Let us know how it goes.
Thank you!
Hello,
Ajax errors are usually due to js errors: http://screencast.com/t/4jYdbMwZn
This can be caused either by a plugin or the modification you made. First try it without plugins disable all of them except visual composer, clear cache and reset cdn files. The check again. If the problem is still there, it means your code needs adjusting.
I hope this helps.
Thank you!
Hello Bemarketing,
Please ensure that you are using the latest version of the Visual Composer which come bundled with our theme 4.11.2. Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please keep in mind that Visual Composer is fully tested with our theme and work perfectly.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello manjiri,
Please notice that our system is based on cropping and not for resizing of images. Our cropping system to center to top. Please notice that the cropping system of our theme is the same for all featured image and this will crop the image from center to top. Please notice that you cannot change very easy this system and if you want this, please notice that is not a simple task and involve custom work. If you want to better understand this process, please check this topic here -> https://forum.tagdiv.com/topic/resize-thumbnails-to-proper-size/
If you need more assistance in this regard please provide your website URL so I can inspect it closer. Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Thanks for your understanding!
Hi
Try to deactivate all plugin except Visual Composer, clear all caches, purge all cdn files if you’re using then test again.
Let us know how it goes and if the problem permit please provide a link so we can have a closer look and we will get back to you in shortest time possible.
Thanks!
Hello,
The plugin is provided free bundled with our theme but it cannot be activated . The version we provide is a free version that has no activation code. The plugin authors did not implement different conditions for the free versions so the message will not be displayed if you receive a free license. The same applies to visual composer.
http://screencast.com/t/nnK9Vxmr9b
Thank you!
Hi
Please make sure that you’re using V 7.1.1 of Newspaper, this version is available on themeforest, also try to deactivate all plugins except Visual Composer, clear all caches then test again.
Let us know how it goes and if the problem permit provide your site url so we can have a closer look.
Thanks!
Hello Cristi,
Yes. Please notice that you want to add some widgets to your sidebar in frontpage, you will have to use the 2/3+1/3 layout from Visual Composer and then use the Widgetised Sidebar element, like this -> http://screencast.com/t/k8UuuFByvM2j For more information about sidebars, please check here -> https://forum.tagdiv.com/smart-sidebar-2/
Thanks for your understanding!
Hi
1. There is no ideal size for featured image. Basically image’s size should be at least by thumb’s size where will be used. You will have to asses the containers and thumbs you plan on using on your site and the post templates as well. If you use post templates that use the full size images like: http://demo.tagdiv.com/newspaper/td-post-2015-awards-all-of-the-best-and-worst-moments-from-the-show/ then a full hd image is required. If not, you need to inspect every element especially on the homepage. If you use big grids, your images must be at least the size of the big grid container otherwise they will not fit inside and not display properly. Here is a list of all thumbs used in our theme: https://forum.tagdiv.com/theme-thumbs/
also:https://forum.tagdiv.com/thumbnails-vs-featured-image-size/
2. Unfortunately you can place ads inside a block but using Visual Composer they can be added between blocks using ad-box block. Here is an example: http://screencast.com/t/UsEiHaLk http://screencast.com/t/svjvQcYTee96
I hope this helps.
Thanks!
Hello momo,
I have done a lot of tests in this regard with as Administrator, Subscriber, Author and this option seems to work like a charm. Please ensure that you correctly set this option from here -> http://screencast.com/t/Q2Ve9039zlWf
Make sure if you are using the latest version of the theme (and required plugins) and also, the latest version of WordPress (v.4.5.3).
Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hi
Try to deactivate all; plugins except Visual Composer, clear all caches then test again. Also check the browser console while you’re trying to open some sections from theme panel. Usually if the drop-down window does not appear it should be a 403 or 404 error in console.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hello GadgetViper,
Please notice that until now we do not have any bad reports in this regard and we cannot provide any response in this case because I cannot recreate this issue, sorry! Please ensure that you are using the latest version of the theme and required plugins (Visual Composer 4.11.2 and Social Counter 4.1) and also, the latest version of WordPress (v.4.5.3). Clear all your caches and check again.
So, if your problem is still there, please try to switch your theme to a default one and check the behaviour in this case. For more details, you can make a mini-video so I can see what happens this problem.
Thanks for your understanding!
how do I add Linkedin for sharing, just tell me that.
And If I re-install Newspaper latest version with My Own VC, will it work. without Addons just My Visual composer
All In One WordPress Security was the culprit. Disabling that got Visual Composer working again.
Does Tagdiv have a recommendation for a wordpress security plugin?
I’ve been using All In One WordPress Security for the last year or so without any issues until recently when I found I could no longer edit pages – Visual Composer was coming up empty. Disabling all my plugins and enabling them one by one found this security plugin as the culprit (too bad I was doing a binary search rather than just starting at the top…)
Current workaround is to disable the plugin when I need to edit a page (rare). I’m looking at WordFence and Ithemes Security as replacements.
I’ve seen the recent discussion about turning on learning mode for WordFence. Any issues with iThemes Security?
Any recommendations for one security plugin over another?
Thanks!
Hello, I have a few questions about the theme.
Dev site link: http://wv.cloudaccess.host
1. I noticed some of the thumbnails are producing different sizes. The first blog post featured image has a taller height and the eighth one down is also producing the same result. Do you suggest a recommended height/width for all featured images to prevent this from taking place going forward?
2. Is it possible to place in-line advertising code within a block/grid? We were hoping to drop in ad code 5 headlines down and it doesn’t appear the Visual Composer allows you to do that. We didn’t notice an area in the Theme Panel that had this custom coded either.
Thanks!
Hello,
I use the “Say What” layout on my site.
I would like to add some widgets on my sidebar, but unfortunately it doesn’t work. It works only on categories and posts, but not on the front page.
I’ve had to add boxes using the visual composer.
Can I use the widget sidebar on the front page?
Thanks,
Cristi
Hello,
Page speed is a very personal thing and can depend on lots of variables starting from the host and all the way down to the plugins that you use. Plugins play a very big role in page speed. so please test it out with all plugins disabled excepot visual composer and wp super cache, clear cache and reset cdn files. Then test again and see if there is any plugin slowing you down.
Based on your pagespeed score you get pretty high scores. You get 87 points on desktop and our demo gets 89. The difference is very small between the 2.
The first load however takes quite a bit of time so unfortuantely there is little you can do from this side as the first load can only be adjusted from the server. Here is an example from drupal: https://www.drupal.org/node/526092
I hope this helps.
Thank you!
