Hi
The pages are designed to use the templates from Visual Composer page builder: http://screencast.com/t/0R48avrPh The post templates can’t be used for pages now as they have a different structure. To achieve that you will need lots of customization in theme’s core files and unfortunately we cannot offer any type of custom work as we work hard on the development, updates, fixes and support. This customization require good coding skills and if you don’t know how to do it yourself you can look for a freelancer from sites like: http://studio.envato.com/ to do it for you.
Thanks for the message!
HI
Please try to clear all caches, browser cache too, deactivate all plugins except Visual Composer and test again. If the problem persist try to update the theme, also the plugins included in /plugins folder, at the latest version available on themeforest. Make sure you do a clean update as is recommended in our documentation: https://forum.tagdiv.com/how-to-update-theme/
Let me know ho it goes!
Thanks!
Hi,
For example: i want to embed this video: http://screencast.com/t/le3Iz4fyP18. I get the embed code from facebook and place it in a raw html video composer element or on a post. The result: http://screencast.com/t/vEmO0Txp.
If you are trying to embed it as a featured video, you can only get featured images from Youtube or Vimeo. http://screencast.com/t/GVRiuNfHCDGq. The theme was designed like this and there is no easy way to include Facebook to this list.
I hope this helps!
Thanks.
Hi,
1. Yes if your second install is apart of your product. Envato specifies that each theme can be used for one product (site/domain). You can read more about it here – http://themeforest.net/licenses/standard
2. Our blog is custom made and the theme doesn’t have an option for this, I suggest to hire a freelance to do this for you. What you can achieve with the theme adding a background image to the row using Visual Composer is – http://demo.tagdiv.com/newspaper_travel/
3. There is no blank page template(without header and footer). We have managed to provide a solution for this, please check this topic – https://forum.tagdiv.com/topic/how-do-i-create-a-completely-blank-page/#post-68273
Or you can hide header and footer on specific page, just take the page id – http://screencast.com/t/nee4B9XtwI and use this custom css in Theme Panel > Custom Css where xxx is your page id:
.page-id-xxx .td-header-wrap, .page-id-xxx .td-footer-wrapper, .page-id-xxx .td-sub-footer-container {
display: none;
}
Thanks!
Hi
Block settings can be found in Visual Composer editor: http://screencast.com/t/dE0wsfq6qg
Thanks!
Hello Podoseb,
You can test this with another theme. Try a WordPress default theme like twenty fifteen and see if the problem is still there. Also check any plugins you have active. Disable all of them except visual composer and test again.
Let me know how it goes.
Thank you!
Hello Gabriel29,
Please make sure you do not have a bunch of widgets you do not use. If things get crowded up, it’s bound to get slower. Another thing you can try is to check if it’s from one of the plugins you might have. You can try to disable all of them (except visual composer) and see if the problem is still there.
Let us know how it goes
Thank you.
Hi good day,
I have Woocommerce (WC) installed and I’ve been testing product, cart and checkout modifications for the last two days. So far I have come across a few decent plugins and I haven’t had to alter the core theme or WC code.
However, now that I’m testing its functionality on mobile (my iPhone 5S so far), I’ve found that “add to cart” isn’t working on the device.
When I tap “add to cart” the page refreshes and but nothing else happens… I remain on the product page, even though I chose the WC setting to redirect to the Cart after adding a product. A brief online search led me to believe that this could be happening due to the different product types, however, both simple and variable products present with this issue.
When I click refresh, I see the message “are you sure you want to submit this form again.” Does this imply that the “add to cart” function was never completed?
Further, I deactivated all plugins except WC and Visual Composer (thinking that maybe a 3rd party plugin was interfering with functionality)… however, the problem persists even with this stripped down version of the site.
Some help would be greatly appreciated. Thanks.
Yuri
Try to disable all your plugins except visual composer. If the problem is still there send an email at contact@tagdiv.com and provide WP admin so we can take a look at the issue. Also provide a link to this topic.
Thank you!
Hi
There is no custom css for the page you indicated from our demo, we just added different formats on text to get the current layout, here is the code from Visual Composer: http://pastebin.com/hcq8ncnP You can paste it in VC, in Backend editor and use it as example for your page: http://screencast.com/t/YhtLXcuOiqo
Hope this help.
Thanks!
Hi
In the current version of Visual Composer the shortcode for tabs has been changed that’s why they are different from those on our demo. We will fix this in the next theme’s updates but meanwhile you can use this custom css in theme panel > custom css: http://pastebin.com/ttmX0r1U – http://screencast.com/t/odvibm25F67g
Thanks!
Hi,
Please try this without plugins. Disable all plugins except visual composer (check rev. slider again) and if the problem is still there send us an email at contact@tagdiv.com and provide WP admin so we can take a look. Please also include a link to this topic so we know who you are and what the problem is.
Thank you!
Sorted! I had the old version of visual composer 🙂
Hi, sorry for the newbie question but I have just installed woocommerce but the woocommerce blocks are not showing as visual composer elements.
Do I need to do anything additional?
Thanks
Hi
There are a few thing which must be considered when you update from V4 at V6 of Newspaer theme.
Newspaper 6 is practically a new theme, the whole code was rewritten so make sure you made a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one, more details can be found in our update guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ Also the old custom modifications to the files or custom css will not work, you will have to adjust and re-add them.
1. I’ve test this and the changes work fine: http://screencast.com/t/LJHosDQCWO0Q – http://screencast.com/t/eRCoQtYu Try do deactivate all plugins except Visual Composer, clear all caches and test again.
2. The page template are different then V4 so as the page title to be displayed you need to use pagebuilder + page title as page template: http://screencast.com/t/lMtXA7G3FJ5k – http://screencast.com/t/7aXoIu4wNpi
3. I test those changes on a page and works fine as can be seen here: http://screencast.com/t/5yAyAtLe – http://screencast.com/t/JVdrWZQG4
4. Try this custom css in theme panel > custom css: http://screencast.com/t/3n0UfYzdO7kc
.td-a-rec.td-a-rec-id-sidebar {
padding-bottom: 20px;
}
5. Check this topic, Bogdan posted a solution here: https://forum.tagdiv.com/topic/how-to-hide-more-from-author/
6. The theme uses p tag for subtitle, to change that you need to edit the file corresponding with the post template used, for post template 2 the file is single_template_2.php and change the tag like here: http://screencast.com/t/lWuYj4Ftm
Thanks!
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This reply was modified 10 years by
Andrei L..
Hello Rhonda,
I see you are moving your website to another URL. Try to save your permalinks again and disable all of your plugins except visual composer, clear your cache and purge files if you use CDN.
If the problem is still there let us know.
Thank you
Hello Jphillips,
Make sure that you use the latest theme version 6.5 and the Visual Composer is updated to 4.7.1.1 version.
You can use these update guides if you are not up to date: https://forum.tagdiv.com/how-to-update-the-theme-2/
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Another thing you can do is check to see if all elements are selected in the plugin settings under administrator:
http://screencast.com/t/wLYichcA (select all)
Let us know if the problem is still there.
Thank you!
Hello,
I’m sorry but i don’t see any block 14 elements on your site. I see the 4 block 4’s and one block 16: http://screencast.com/t/ftiIM6CC
If you want to use block 14, make sure you select the right one from visual composer.
http://demo.tagdiv.com/newspaper/block-16/
Thank You!
Hi
The theme is tested and works fine on Google Chrome. I am not sure why you seen a different layout, but I suspect there was a margin or something else which shouldn’t be there: http://screencast.com/t/YleE2KwQmt If you still have this issue please provide a screen from Visual Composer page builder or the code from Backend Editor via http://pastebin.com/ so I can duplicate the situation on my side.
Thanks!
Hello NP Comm,
I see that you use Raw HTML elements. There has been a problem with visual composer and raw HTML. You can either try editing your website without the raw html or you can update to the latest theme version (6.5) also update visual composer to the latest version which comes with the theme (version 4.7.1). you can use this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Let us know if the problem is still there.
Thank you!
Hello Maxim,
You may have a redirect on your links. Please check if you have any rules in .htaccess which may cause the redirect.
You can try to disable all your plugins except visual composer and see if one of them causes the problem.
If this is not the case, please provide more details so we can inspect the issue.
Thank you
Hi there,
When I open up a new page and click “Backend Editor” I am taken to the visual composer page. However, after selecting a template I am not able to click on any of the layouts. They lighten when hovering over them but once clicked do not respond.
Has anyone had this issue before?
Thanks.
I have now noticed it on all 3 of my websites, and the one has the latest version of your theme(6.3.1) and compatible visual composer (4.6.2).
I have tried disabling all of my plugins, the issue still arises…..
Hi,
Please make sure you have installed the theme properly, if you can re-install it via FTP(make sure you use the latest version 6.5) – https://forum.tagdiv.com/install-via-ftp/ maybe it was an error when you install it. I did not managed to replicate this on my side.
Do you get this issue only for widgets or also when you add blocks using Visual Composer?
If the issue persist please send an email at contact@tagdiv.com and provide wp-admin access so we can take a look, also paste a link to this topic so we can know who you are and what your issue is.
Thanks!
Hello,
I am having an issue on 2 of my 3 sites that are using your theme. The issue being that, when going to edit a page(seems to happen randomly), visual composer seems to hang for a few moments and then only loads a few of my content blocks. The front end of the site looks fine, it’s just the missing blocks I am unable to edit. All the data is still there though oddly enough even after clicking update with the missing blocks. Please advise, Thanks!
Error: http://prntscr.com/8lesgx
Missing Blocks: http://prntscr.com/8let1f