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juha
tagDiv Member

Hi,

The same appears with posts (type=post) but in this case there is not even that link. With pages I have that link (Edit with TD Composer) when hovering as above you showed.

Any help? Thanks!

BR, Juha

Topfgartenwelt
Participant
#0

So, in the last three weeks I was searching and searching why I have a CLS on my page and no tool like Page Speed Insights or GTMetrix showed the CLS, just the Extension for Chrome Browser. Now I tried a new one and I found the CLS the whole layout (all the blocks) is shifting on the load: https://imgur.com/a/pY1X9Rd (CLS is everything in orange) and if you reload the site the CLS is gone, because the site is already in the browser cache. How can this problem be solved? I need help urgently!

Here are all the affected files: https://imgur.com/a/NCHN0HA
div.vc_row.tdi_25_6d0.wpb_row.td-pb-row
div#tdi_60_124.tdc-row
div.td_block_wrap.tdb_header_logo.tdi_35_c67.td-pb-border-top.td_block_template…
div.vc_column_inner.tdi_33_c06.wpb_column.vc_column.container.tdc-inner-column…
div.vc_column.tdi_54_797wpb_column.vc_column_container.tdc-column.td-pb-span12

It is the whole layout, everything that was designed with TagDiv-Composer.

Greetings Kathrin

Bettina
tagDiv Staff

Hello!

A solution for this could be to reduce the number of elements in your page by using less elements added with TagDiv Composer.
If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

Please try to edit your homepage with TagDiv Composer and try to make some changes to the header. Let me know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

Please check the footer option selected in Website Manager when you edit a page with TagDiv Composer. Select the global template for all website pages, then the footer will display the same on whole website.
If you have Mobile Theme, then you can not select the footer you want on posts.

Thank you!

Bettina
tagDiv Staff

Hello!

You can not get rid of DOM because it is the structure of your website. With empty DOM, your pages will display nothing.
A solution for this could be to reduce the number of elements in your page by using less elements added with TagDiv Composer.
If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

I can’t view your image because I don’t have access.
Also, we have a guide of some solutions to some encountered errors: https://forum.tagdiv.com/tagdiv-composer-not-working/
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

When you edit a post normally(not with TagDiv Composer), you will have at the bottom of the page some fields to complete:
https://www.screencast.com/t/mxhlUwlxnY
Please complete also those fields and the element need to display on that post.

Thank you!

Bettina
tagDiv Staff

Hello!

Please verify with TagDiv Composer the field with url completed and change it without “#”.

Hope that helps you!

Thank you!

Charbel
tagDiv Member

In addition to my question above.⬆️
I want to know how exactly I can edit the posts template with tagDiv Composer.

Please also note my penultimate post.

Anamaria
tagDiv Staff

Hello,

In most cases when you get a similar message “ Error at zones: 6(models): 5(dom).. The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
For this error, you can check our guide from here at point 5 -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Also, this page was created with tagDiv composer or did you use another page builder?
Sometimes this problem can also be due to a conflict the plugins, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

Maybe you have installed a Prebuilt Website Pro, and the changes from Theme Panel -> Theme Color not apply on the Pro Demo.
If you have instaled a Prebuilt Website Pro then you can edit with tagDiv Composer => https://www.screencast.com/t/jNDptsgvhgOW and select which element you want to edit, for example, select the Header main menu => https://www.screencast.com/t/oo6zPCDWd6 -> https://www.screencast.com/t/1EGstlbu.

In the future, please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

Hope this helps you!

Thank you!

ioanv
Participant
#0

We are working to change the theme on a site with over 8,500 posts where the last update of the current theme was made 4 years ago. For this reason we wanted to do a detailed test of the theme change. We cloned the site on a local environment and made the necessary adjustments. After that we set up a staging environment in which the client can see the changes before making the change on the live site.

Everything is fine except for a style difference for the title and category on the home page in TagDiv Composer. All settings are the same, but the difference persists and we can’t find the cause. Can you help us, please?

local
https://imgur.com/NJdFol9

staging
https://imgur.com/948LU4g

Bettina
tagDiv Staff

Hello!

1. Make sure you save the changes after checking this setting because I tested and it should working well. If the problem is still there, then please start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
2. I observe the theme can see your inline ad, but in TagDiv Composer they will never display. I checked also your post page and I can see the inline ad but is empty, that’s why please verify if the code is correctly written and it’s working well.

Thank you!

Anamaria
tagDiv Staff

Hello,

Where exactly is this section? => https://www.screencast.com/t/cW15uuMZ0qXi

If it looks like this => https://www.screencast.com/t/ax1GqDMD you can remove with tagDiv Composer, select the zone when is “- Advertisement -” and with a right-click you can delete => https://www.screencast.com/t/pLXFgC8XM1dx, or selecting the element and with drag & drop place into the deleting red zone from the bottom right of the page.

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

You use a Pro Prebuilt Website, and you can edit the home page with tagDiv Composer => https://www.screencast.com/t/MwO8tDMwX select the title on the block you want to edit like this => https://www.screencast.com/t/XCEhy3n8e

Hope this helps you!

Thank you!

mouthing off magazine
tagDiv Member

Hey Vlad,

Thank you for the help. Below I have included some screen shots as I am still finding difficulty with the header appearing. I hope that this helps!

https://www.screencast.com/t/9uKGbhAl7E99

I’ve included the home page and one of our category pages (both in and outside the composer. Here you can see that in the composer the menu is appearing but outside of it, it is not), the theme panel header settings, and the website manager screen.

Once again,

Thank you for all your help.

Greg

rickymio
Participant
#0

Hi,

I open Cloud templates, then I select Header template global.
Then I try to edit with tagdiv composer, but when I click on the button this error screen opens:
https://drive.google.com/file/d/1dLYPs_46XHjGXZp4Y9SBQ43hg9l7lSgY/view?usp=sharing

Can you help me?
Bye

Riccardo

Anamaria
tagDiv Staff

Hello,

Normally, Facebook and Youtube will work if you reinstall the social counter plugin and your theme update is done. Make sure it is reinstalled properly from Newspaper plugins and that all the ID’s are inserted correctly.
Please follow our guide: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Also, if the problem persists and you use a plugin cache, then clear all cache and check the results.

Unfortunately, our team is working for the Instagram issue, but you can set the Instagram fixed count with tagDiv Composer => https://www.screencast.com/t/In8UL9Q92n until the issue is resolved.

Thank you for your understanding!

domino
tagDiv Member

Regarding the Feature Image:
I’m running the site now under Troubleshooting Mode.
I’m using NewsMag Theme and the only active plugin is tagDiv Composer.
Following your advice I’m trying to manually add a Feature Image to a couple of Posts (from different categories just to see how the theme displays those images on the Homepage)… but the image doesn’t get saved into the Post.
?
This is how my Post looks after I select this photo (https://farevela.net/cms/wp-content/uploads/2021/01/m4109_crop169014_2000x2000_proportional_1611892935C95C.jpg) as the Feat Image:
https://tinyurl.com/y3ny429q
As you can see it just doesn’t get saved into the Post.
I tried with other article with the same result.
What can be happening?

Cheers.

Anamaria
tagDiv Staff

Hello,

As I said above => https://www.screencast.com/t/gzxQ2QRtXA , with tagDiv Composer => https://tagdiv.com/tagdiv-composer-page-builder-basics/ you can’t edit the content of a post, you can only adjust/add the elements in the single post templates, other cloud templates and pages.
You can’t create/edit post content with the theme builder.

Thank you for your understanding!

SjoukjeZaal
Participant
#0

Hi I’m experiencing all sorts of errors when I’m editing my pages in TagDiv composer. See image, click on the link below:

Image

Any idea what is going on here?

Thanks!

Anamaria
tagDiv Staff

Hello,

You can create your own pages or you can import from Cloud Library Templates a blank page and customize it with tagDiv Composer or you can import a template page if you find one to like it => https://www.screencast.com/t/NEDNdJSb1N7

If I understand correctly you want to display some more posts from the same category, this can be done by using the filter tab from flex elements https://forum.tagdiv.com/flex-block-settings-guide/ -> https://forum.tagdiv.com/flex-block-settings-guide/ you can select the category that you want to display and set in “Show the following IDs:” => https://www.screencast.com/t/iJaRmgFhpOaC the ids for the subcategories that you want to display them.

Hope this will help you to achieve what you need!

Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that you don’t have multiple headers. There is the posibility to select the wrong one. Also you can check what header is used using tagDiv Composer as you can see here: https://www.screencast.com/t/cMKeBDz3sChe

Let me know the result !

Thank you !

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