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mMedia
Participant
#0

Hello,

Problem #1
I just updated the theme, and a lot of blocs on different pages are now corrupted.
Some colors on text blocs disappeared after the update, and when I try to correct it via the tagDiv composer, it’s just full bugged and I can’t even access the blocks.

In the same spirit, some images blocs are now displayed as base64 (I guess) when I’m on edit mode, and I can’t even access the bloc to edit it.

Problem #2
When trying to import the Animals Pro category page (https://demo.tagdiv.com/newspaper_animals_pro/category/animals/), the image space shows on the tagDiv editor, I can set an image as background, which is displayed in preview mode, but is ignored when used in a category, and I can’t find any documentation about that.

awtownn
tagDiv Member

As I have clearly stated, I have disabled WPBakery. And, the issue still persists.

So, why does this work for one of your demos Dental Studio? That demo has a background image set-up as I mentioned. It works for that demo, why not other sites?

And, what particular plugin would conflict with this? There are very few other plugins installed.

hk212601ftp
Participant
#0

tagDiv importer detected an error. The importer will try to recover and continue to install the demo after you click ok on this dialog.

Steps to troubleshoot:
– Check the permissions on your upload folder
– Please make sure that WP_DEBUG is set to false in wp-config.php
This Error Show
– Contact our support via email contact@tagdiv.com (please provide your product license key)

Calin
tagDiv Staff

Hi,

The problems seems to be the YouTube playlist from the demos, all demos that have a video playlist -> https://demo.tagdiv.com/newspaper_racing/ will provide that error, to fix the problem you need to make sure that your Newspaper version is at least 10.3 and the YouTube api key is set in theme panel as in our documentation from here -> https://forum.tagdiv.com/youtube-api-key/

The racing mag demo comes with custom footer page which can be customize using tagDiv Composer -> https://i.imgur.com/o5Xc70e.png

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi Deedee,

Let try together to install the Beauty Pro Demo.
First after you install the theme you need to install the theme plugins from Welcome screen -> https://i.imgur.com/5TxIGRy.png after that all theme plugins should be enable (those with tagDiv in their names) -> https://i.imgur.com/MVM527y.png after that in install demos click on Beauty Pro -> https://i.imgur.com/I7dGOQh.png the result should be this -> https://i.imgur.com/rcp1CI6.jpg if you want to edit the demo layout you’ll need to use tagDiv Composer -> https://i.imgur.com/jJ4mNgy.png

If there is still a problem, please let me know!

Hope this will help you!
Let me know the results!
Thank you!

Deedee
Participant
#0

Hello, I purchased this theme for the Beauty Pro Demo. I wanted to install it into my wordpress blog exactly as it was advertised but a different theme installs every time I try the beauty pro demo. Please help me solve this issue. When I downloaded the newspaper theme it advertised itself as convenient and easy. So far my experience has been the opposite. I’m not allowed to edit my theme from the appearance/customization tab and it is so inconvenient. When I search tutorial videos about the beauty pro demo nothing really comes up.

Calin
tagDiv Staff

Hi,

If you like the GOSSIP demo then you can install it as in our documentation from here -> https://forum.tagdiv.com/installing-demos/ also you can choose to import only some parts from tagDiv Cloud Library and edit theme using tagDiv Composer.

Hope this will help you!
Thank you!

Vlad S
tagDiv Staff

Hello !

Please note that in order to have tagDiv Composer active on your post pages you will have to use a Cloud Library template as you can see here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

The demos can be installed with or without content. If you have installed the demo without content it will look broken if your website does not have posts: https://forum.tagdiv.com/installing-demos/

In order to update you can follow our tutorial here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Also you can take a look on our video tutorials here: https://www.youtube.com/user/tagdiv We are doing our best in adding at least 1 video per week.

Thank you !

Vlad S
tagDiv Staff

Hello !

This is the post template of Life News demo: https://www.screencast.com/t/FXiSRL0PZZN What white line are you saying ? Please provide a link to your website and we will take a look.

Thank you!

crossroadsjagy
tagDiv Member

I edited my home page i can use the tag div composer to re-design the demo with the drag-and-drop option, but when I try to edit my article page or post settings as it is called, I can’t find the page that shows the article page for the demo and then I can’t use the tagdiv composer.

Please Why?

Calin
tagDiv Staff

Hi,

Unfortunately our theme do not have a system to display the elements set/use in your website. You can compare the blocks from your website with these from here https://i.imgur.com/7KpzAC2.png -> https://demo.tagdiv.com/newsmag/block-1/ also on homepage you can check using tagDiv Composer and for sidebars you can check in Appearance> Widgets -> https://i.imgur.com/abhgbkU.png

Thank you for you understanding!

crossroadsjagy
tagDiv Member

Absolutely, but there is no option to edit the post settings from the tagdiv composer and my changes from the theme panel is not refelcting on the demo site since I can’t find a way to edit it from the tgadiv composer

renatols
tagDiv Member

For instance, I had intalled this theme: Global Medicine, but My site is not like the demo.

Calin
tagDiv Staff

Hi,

After you install and activate the slider revolution this element will appear in tagDiv Composer -> https://i.imgur.com/NYebc3j.png ( also you can set the shortcode directly in ca column text in text area). -> https://i.imgur.com/wxruA0T.png
How to install Revolution Slider v5 -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Import Revolution Sliders on demos -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/

Hope this will help you!
Thank you!

Prateek
tagDiv Member

Thanks Calin, for the reply.
1) Would you also suggest changing the text size unit from px to em because if I set it at 20px it will be same for both 1080p and 4k screens which isn’t a good thing in my opinion. It will look good on 1080p screens but on 4k it’d look extremely small because of the high resolution of the display.

2) In relation to the last line of the first paragraph, does browser scaling work on desktops as well as it does on mobile devices. I mean will 1px be of same width for both 1080p and 4k displays or would it scale up for the 4k just like it does in mobile phones. For example, 16px font would look good on 5inch 100dpi screen but for the same physical dimension of the screen (5inch) with more dpi, say 400, 16px would look very small. But it doesn’t happen since the browser takes the 1px of dimension differently for both screens, i.e., the 100dpi and the 400dpi, and scale it up accordingly. Do you have any idea about whether or not this is valid for desktops as well?

3) Can you do me a favor? If anyone in your staff owns a 4k laptop/desktop or macbook air/pro(new models), can you send a screenshot of the Gossip Pro demo and one full width demo here since I don’t own any such device? More than the theme width, I am worried about the font sizes. They’re very hard to scale up for 4k when the optimum limit of breakpionts is 1141px.

seyfigo
Participant
#0

I used news voice demo.I want to delete the web line in the comments section, I would appreciate if you helpnull

ttz
Participant
#0

I am using the newspaper life news demo and on single post template there is a white line between the header and the Single Post Bg Featured Image I want to remove or delete this white line. Could anybody help me in this?

Vlad S
tagDiv Staff

Hello !

Please note that if you’re using a PRO demo or cloud library templates you will be able to edit them using the tagDiv Composer and not the theme panel: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you !

Vlad S
tagDiv Staff

Hello !

That is the Default PRO demo. In order to install it follow our tutorial here: https://forum.tagdiv.com/installing-demos/

Please note that the menu in our demo menu is created for us. You will have to create your own menu. From appearance – Menus.

Thank you !

Calin
tagDiv Staff

Hi,

By setting a background color or image, you can box your website -> https://forum.tagdiv.com/background-introduction/ for standard style and demos, make sure that you do not have set in theme panel some street on elements -> https://i.imgur.com/neZEfbP.png also if you are using a footer page for cloud templates from tagDiv Cloud Library, you need to edit these using tagDiv Composer click on the row and set it as default -> https://i.imgur.com/wAqDa9i.png

Hope this will help you!
Thank you!

Vlad S
tagDiv Staff

Hello !

Since the classy demo uses a Cloud Library templates for posts you will be able to edit the page title using the tagDiv Composer as you can see here: https://www.screencast.com/t/bcx8zigp

Thank you !

Calin
tagDiv Staff

Hi,

The Race Mag demo have set as footer a footer page -> https://i.imgur.com/XDvSFSe.png only this one will be set on your website, when you edit the footer page, you’ll see the footer style that you have set in theme panel -> https://i.imgur.com/PhtaOuT.png -> https://i.imgur.com/1u6khnJ.png but this will be display only when you edit the footer page.

Thank you!

Calin
tagDiv Staff

Hi,

If you are using a pro demo, then you’ll need to edit it with tagDiv Composer and change/edit the cloud header from tagDiv Cloud Library, because the settings from theme panel will apply only on standard demos and standard styles/templates. -> https://i.imgur.com/CUWSPz4.png -> https://i.imgur.com/sXmAsYj.png
Please check our video tutorials from here -> https://www.youtube.com/user/tagdiv -> https://www.youtube.com/watch?v=HXQQygkCCJo

Hope this will help you!
Thank you!

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website. Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Also please note that if you’re using the pro demo you have the ability to fully edit your website using the tagDiv Composer.

Thank you !

Dafyd
Participant
#0

I’ve just installed Newspaper 10.3.1 with the Pro demo, but when I tried to access TagDiv composer from “Edit With TagDiv Composer” link I received the following message:

Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 262223 bytes) in /home/*****/public_html/news/wp-content/plugins/td-composer/includes/tdc_main.php on line 699

I’m using PHP 7.2.7 and have made the suggested changes to wp.cofig and php.ini outlined on:

https://forum.tagdiv.com/requirements-for-newspaper/

Wordpress emailed me the following data:
WordPress version 5.3.2
Current theme: Newspaper (version 10.3.1)
Current plugin: tagDiv Composer (version 2.5 | built on 11.03.2020 13:35)
PHP version 5.6.40

How can I fix this?

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