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joc
Participant
#0

Hello,
Mainly we bought this theme for the optimization and loading speed.

But after installing the result is very poor, PageSpeed shows 63/100 in mobiles, very different than what shows its demo 95/100.

Install the “demo data” and don’t show the images properly.

We are very disappointed with the purchase, any solution? or I can request a refund?

Alin [tagDiv]
tagDiv Staff

Hi,

Your image width must be at least 745x483 as you can see on our demohttp://screencast.com/t/Ohpp7LDCNPwx to fill the whole container. If your featured image is smaller, please note that WordPress doesn’t enlarge images and you will need to use plugin like Thumbnail Upscale to enlarge thumbnails: https://wordpress.org/plugins/thumbnail-upscale/ For upscale use a combination of plugins Thumbnail Upscale + Force Regenerate.

Or you can enlarge it via custom css in Theme Panel > Custom Css: http://screencast.com/t/JfylXNZ08G

.td_block_big_grid .td-big-grid-post-0 .entry-thumb {
width: 100%;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I cannot access your site – http://screencast.com/t/H7M1u8lq
Also please provide more details about what you are trying to do, an example will help(maybe there is on our demo something like you want to build?).

Thanks!

elvinf
tagDiv Member

Hi,
This worked!

How do I match an image I insert into a post to be the same width as the feature. Like this on this template http://demo.tagdiv.com/newsmag/details-thats-the-only-thing-that-matters/

Thanks

Alin [tagDiv]
tagDiv Staff

Hi,

Do you refer to the hover color? – http://screencast.com/t/x66xnFNf1t3O This is the theme accent color that is used also on hover – http://screencast.com/t/VKEX5PbHc and you can change it via custom css depending what module(if you use blog for you homepage) do you use.
Also if you are using blocks on your page if you change the background color for your block title it will change automatically the hover color for your articles titles like you ca see on our demohttp://screencast.com/t/MI5hGnqlh8http://demo.tagdiv.com/newsmag/
Please provide more details and your site url so we can take a look.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The activation warning appears a few days after you have installed the theme, till then you can use the theme. When you get the activation warning and activate the theme, it will not affect the demo content, your own articles or options that you have set in Theme Panel.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

For user avatar please try to use a plugin like WP User Avatar We also use it on our demo.
Please provide more details if this is not what you mean.

Thanks!

TommyWTF1
tagDiv Member

Thanks but I’ve tried this and nothing seems to work.

One thing I have just thought of though is that when I first got the theme I installed the “demo” theme but didn’t let it fully complete as I think my internet cut off.

Could this be the issue and is it worth trying to reinstall it again from scratch? I’m assuming this isn’t a common issue with the theme?

simchris
tagDiv Member

Presumably. I haven’t done that. I build my own content and don’t use the demo content for anything.

troywarren
tagDiv Member

Hi Chris,

Thank you for that reply. When I activate the theme will the same look and feel of the DEMO Install still be present?

Thank you,
Troy

on1x1
Participant
#0

Hello All,

Just bought the theme today and read documentation. It is a great theme. I have some problems with the theme.

1. On the front page i want to use Block 7 with 2 COLUMNS >> http://demo.tagdiv.com/newspaper/block-7/, and 2 COLUMNS BLOCK 2 http://demo.tagdiv.com/newspaper/block-2/. On my website they look with 3 columns the both blocks. Why?

2. Here the pictures have the same dimension in blocks http://demo.tagdiv.com/newspaper/block-2/. On my website the pictures dont have the same dimension (featured image).

3. In categories “SHOW FEATURED SLIDER” dont work. From 4 posts the slider show only one pic from one post.

The site has 6 post on it, posted before install the theme.

Thank you very much for help and sorry for my english.

glenjapan
Participant
HOMEPAGE - topic
#0

I downloaded the demo version of newsmag. Now I am trying to modify everything to my own material.
Im struggling how to modify the homepage blocks.
For example, the “fashion week” block under the featured pictures, how do I change this block to my own articles???
Thankyou.

troywarren
Participant
#0

When I purchased the Newspaper theme I installed it and immediately installed the DEMO and liked it so much I started filling in content and modifying it.

Then I noticed I had not ACTIVATED the theme yet.

My question is when I activate the theme will it wipe out the DEMO? I hope not because I really like it and was hoping to modify it for my needs and content.

If it will wipe out the DEMO, how I can I preserve what I have already done?

Thank you for your help!

elvinf
tagDiv Member

Hi Lucian,

I deactivated all the plugins and still see the large logo on the retina display.

I inspected element and changed the max-height to 90px and it seems to load correctly just like the newsmag demo. Would this be an acceptable solution?

.td-header-style-7 .td-header-sp-logo img {
position: relative;
max-height: 90px,
}

Regarding the icons, I shared your reply with my hosting support team for their help in changing the htaccess and they came back with the below.

I have added in your website .htaccess the directive that was suggested in the article, however as I checked the characters remain unchanged, but via Chrome I am able to see another result:

http://www.awesomescreenshot.com/image/274460/9f0b7b47f1038a7de5a65af8208729b0

which makes me think that the issue is connected to the website configuration.

Please check the details and If there is anything else that we can assist you with , don’t hesitate to contact us back at any time!

Is there anything else we can try?

simchris
tagDiv Member

I think it’s because a finite number of people want to share that info and/or are perhaps not interested, or just lazy/busy. Also some folks come/go, switch to Newspaper theme, or perhaps another theme altogether. Funnily enough this cane up again a few days back, also:
https://forum.tagdiv.com/topic/list-of-sites-using-newsmag/

I do think it would be neat to have a “showcase” topic but I don’t think anybody has the time to keep updating that, checking to see if sites still using the theme, etc.

Most folks are more anxious to solve a problem, than necessarily see what somebody else is doing. I tend to follow my own way and don’t look at others’ sites as a research thing, and the demo does a fairly decent job showing possibilities.

I think if 100 people participate it might be worthwhile; if 10 people do, not so much.

Probably somebody with a blog about WP could do a “10 awesome sites running NewsMag” or something like that.

If somebody were so inclined, they could (ahem) troll through all the posts where folks are pasting in their site URLS, compile that list then do a post with a list of sites by name, language and URL, and request THAT be made into a sticky … so, I encourage you to possibly do that if you have the time (I sure don’t).

If this were my theme, I admit I’d be inclined to do something like that.

Lucian
tagDiv Staff

Hi,

There aren’t any predefined ones to add the table then add content but if it suits you, you could use VC page builder to design something like this: http://screencast.com/t/bBy7ctxV6CDhttp://demo.tagdiv.com/newsmag/grid-columns/
If this isn’t helping you I suggest you search for a plugin.

Thanks

Lucian
tagDiv Staff

Hi,

It should look like this: http://screencast.com/t/CXCezf7CLA so please also test this without any plugins active, leave just the VC plugin active and test this again, I believe a plugin is altering it. Please give it a go and let me know how it goes. You can also test our demo and see how the logo display’s there on your device: http://demo.tagdiv.com/newsmag/

Regarding the icons showing squares and chinese letters issue I’ve noticed these errors in browser’s console which pointing to theme’s icons fonts: http://screencast.com/t/BXRl080N2b and also noticed you use cdn. This usually happens when loading the font file (which contains those icons) from another host/url like your case of using cdn.
The solution would be to load them from the same url as the site or try this solution – http://webmasters.stackexchange.com/questions/71630/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co
Please let us know how it goes!

Thanks

Lucian
tagDiv Staff

Hi,

You can create a new category/forum selecting a new forum and switching the type to category: http://screencast.com/t/cuYIHghwt create as many as you want/need and add forums in them, like on our demo: http://demo.tagdiv.com/newspaper/forums/

Unfortunately the bbpress plugin doesn’t have any settings regarding comments moderation you can try a plugin like this: https://wordpress.org/plugins/bbpressmoderation/ or search fro another solution online.

There are a collection of fonts used by default in newspaper theme, you can find them here: http://screencast.com/t/0bFKu7yWba and change them from the custom typography section in theme panel.

Thanks

elvinf
Participant
#0

Hi,

Not sure what happened but the social icons on the header and footer are in another language. How do i make these the standard logos?

http://tinyurl.com/staging-demo

elihuvillaraus
Participant
#0

Hi,

I want to know how to make the views count work. Not even in your demo works. You can see here: http://prntscr.com/7a6k60 that every post counter says 0 views.

But you can see here: http://prntscr.com/7a6jwp that the first post have 176 views.

How can i fix this? I want my post to show the views from outside the post too.

Lucian
tagDiv Staff

Hi,


@apolitikal
Please also test this without using any plugins and also make sure that you empty all caches, disable all js/css/html compression and test again. I’ve tested this as Alin instructed above and found no issues using the latest theme version so this should also work for you.

If this still isn’t working please let us know and provide a you admin credentials via email if possible so we can have a look. Use contact@tagdiv.com and please also include a link to this conversation in your message.

Checking your site using google’s pagespeed testing tool have noticed a server response time issue: http://screencast.com/t/GdslWWzKi which could cause the slow login.

There are many factors which can be taken into consideration concerning server’s response time. You can use google’s improvement recommendation on this: https://developers.google.com/speed/docs/insights/Server

I suggest you first try this without any other plugins active, leave just VC plugin active the check again.

Also consider using a cache plugin and to improve the loading speed look the mysql query cache: http://dev.mysql.com/doc/refman/5.1/en/query-cache.html We also use it on our demo.

Thanks

Lucian
tagDiv Staff

Hi,

Thanks Chris!

Yes, @mcx61 please try disabling the lazy load feature: http://screencast.com/t/9qDujCo3R empty all caches and test again. Let us know how it goes and also provide your site’s url so we can test this and inspect this issue as even if the lazy load feature is enabled this should not happen.

Please also test our demo: http://demo.tagdiv.com/newsmag/ on the same system setup and browser’s and let us know if this is still happening there.

Thanks

Alin [tagDiv]
tagDiv Staff

Hi,

Not sure how you get this issue you have to remove manually all demo’s articles, pages, categories… Please also clear cache like Christopher suggested and let us know if you still have this issue.

Thanks!

simchris
tagDiv Member

Demo data is really just intended for creating a demo site, such as to show client for mockups; not for adding to existing content.

Ideally you should revert to backup of your live site and without the demo content imported!

If you delete a page and then it’s “back” — that is your caching. Not the theme. The demo content is a static file, it doesn’t suddenly keep publishing new content at set intervals.

  • This reply was modified 11 years by simchris.
cleardice
tagDiv Member

Hi,

a)i tried all things your listed options, except “you have to set a featured video”, nothing works.
I dont understand what is meant by “set a featured video”.
Do we have to set every single video imported to the site, to featured image? but this doesn’t make sense.
We use a video robot and it imports different videos from youtube etc.
The index page shows these different videos and they change hourly. In the hundreds.
But still after clicking on them it opens the page but there is no video.

I didn’t set up a single post page. We just installed the theme and child theme as in documentation,
and loaded the settings and demos. http://www.yougothype.com is our page. i hope this is the link you want.
Please help.

b)Infinite Load doesn’t seem to work on any page.
Again we followed the email steps you sent but they didn’t work.
Our settings:
In Visual Composer for Main Page/Index page:
Parent – Homepage Infinite Scroll
Template- Homepage Blank
Used Block 8
-multiple category filter(hollywood, rides, luxury)
-Random Posts

Limit Post Number-5 (this is set automatically)
Pagination – infinite load is set
(load more was also tried. this shows on page. but when clicked its shows load circle but nothing more is added or changed. so this doesn’t work either. FYI.)
But please help with the Infinite Load.

Without these the site is useless 🙁

best regards,
Bora

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