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manu31
Participant
#0

When adding a galery without texte in a post, it displays galery with html code under images

html code :
#td_uid_10_5c45f1652e0e4 .td-doubleSlider-2 .td-item1 { background: url(http://asso.amities-loisirs.com/wp-content/uploads/2019/01/600DSC042841-e1548083104818-160×120.jpg) 0 0 no-repeat; } #td_uid_10_5c45f1652e0e4 .td-doubleSlider-2 .td-item2 { background: url(http://asso.amities-loisirs.com/wp-content/uploads/2019/01/IMG_3444-160×120.jpg) 0 0 no-repeat; } #td_uid_10_5c45f1652e0e4 .td-doubleSlider-2 .td-item3 { background: url(http://asso.amities-loisirs.com/wp-content/uploads/2019/01/IMG_3445-e1548083041463-160×120.jpg) 0 0 no-repeat; } #td_uid_10_5c45f1652e0e4 .td-doubleSlider-2 .td-item4 { background: url(http://asso.amities-loisirs.com/wp-content/uploads/2019/01/IMG_3446-160×120.jpg) 0 0 no-repeat; } #td_uid_10_5c45f1652e0e4 .td-doubleSlider-2 .td-item5 { background: url(http://asso.amities-loisirs.com/wp-content/uploads/2019/01/IMG_3447-160×120.jpg) 0 0 no-repeat; } #td_uid_10_5c45f1652e0e4 .td-doubleSlider-2 .td-item6 { background: […]

Link to screenshot
src=”ftp://amitieslx@ftp.cluster010.ovh.net/galerybug.png” alt=”bug” />

Many thanks

Calin
tagDiv Staff

Hi,

Please try to set them in .htaccess like this https://www.screencast.com/t/8MkZGVoGCn -> https://forum.tagdiv.com/requirements-for-newspaper/ also is possible to need to restart the server, or clear cache.
Also please make sure that you have install correct the theme
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Install via WordPress > https://forum.tagdiv.com/install-via-wordpress/

Thanks.

Catalin
tagDiv Staff

Hi,

1)For a correct theme installing, please check the following documentation from here -> https://forum.tagdiv.com/install-via-ftp/
2)I do not know exactly what you mean. What kind of colored images did you refer to?
Provide more details so I will be able to provide a more accurate response.

Thanks.

Calin
tagDiv Staff

Hi,

You can make a test on localhost for example, make a fresh install, and make sure that you have active only the theme plugins, after that test the layout of pages, posts on Firefox
and Safari.
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Also make sure that you have the last version of theme.

Thanks.

fabiobiondo
Participant
#0

My theme is Newpress 9.2.2 When I install tagdiv composer everything disappears on my website including the admin area. To activate another theme I have to rename or delete the folder from the Newspaper theme via FTP. I already read the forum and the answers are unsatisfactory. I checked all the requirements before buying the theme and when buying still I can not use it. Do you have any plans for a revision of the theme?

KashifBaloch
Participant
#0

Hi Guys,

I have just installed Slider Revolution. OK, First of All, it conflicts with tagDiv Social Counter & tagDiv AMP.

When tagDiv Social Counter & tagDiv AMP are activated, activating Rev Slider, makes the wordpress admin panel all blank. So i uninstalled tagDiv Social Counter & tagDiv AMP and rev slider works. I did that by deleting tagDiv Social Counter & tagDiv AMP via FTP.

2nd…. When i try to save anything in Rev Slider, it just give Ajax Error? So i am not able to use it….

Any solution…

Regards

Catalin
tagDiv Staff

Hi,

I have inspected your website source and I saw that you are using a lot of untested plugins and also, you have a lot of js errors, as you can see here -> https://www.screencast.com/t/c25yOmNx Ensure that you are using the latest version of the theme installed via FTP way, clear all the caches, purge CDN files and check the results.

Thanks for your understanding!

Edward
tagDiv Member

Scroll down this page:
https://themeforest.net/item/newspaper/5489609

Last version:
Version 9.2.2 – December 17th, 2018

Update your theme via FTP: https://forum.tagdiv.com/how-to-update-the-theme-2/

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks.

Calin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks.

Calin
tagDiv Staff

Hi,

Please add this code in the .htaccess , file at the end of the file:

<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

insumedical
tagDiv Member

Update the theme via FTP

Way..

How do I get an update file?

Calin
tagDiv Staff

Please provide some screenshots with this problem.

Also you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks you.

  • This reply was modified 7 years by Calin.
Rado
tagDiv Member

Hi, I have a website running on wordrpress 4.1.5, i upload the theme on my ftp, when i activate it on my backoffice a have this probleme,”Please update your [tagDiv social counter] Plugin!” nothing run and my website crash, what the solution ?

Simion C.
tagDiv Staff

So the error remains even after all the modifications were removed? Does it happen for all pages, even new pages? Then the problem could be elsewhere. You could reinstall the theme to make sure all the files are in their original form
https://forum.tagdiv.com/install-via-ftp/

If the problem remains, we could take a look. You can send us admin login at contact@tagdiv.com so we can investigate. Include a link to this topic in the email.

Simion C.
tagDiv Staff

Hi,

So you installed a demo and then you tried to activate the theme with the license key. That would have no effect on the state of the website or demo installed.

When a demo is installed this process will import the demo theme panel settings and custom design where needed (with content it will import demo posts, categories, menus etc).

Only if the demo is uninstalled, or a different one is installed will the demo data be lost. The theme panel settings, custom design etc will be removed in this case.

What exactly is the message you are receiving? A screenshot would be helpful. Also what exactly is preventing you from updating the theme, what error message? Let us know.

The theme can be updated in multiple ways, the most recommended is by FTP
https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks

Catalin
tagDiv Staff

Hi,

Make sure that you have enabled the following options from here -> https://www.screencast.com/t/52yFjl3nbprT Also, make sure that you are using the latest version of the theme installed via FTP way and WordPress and check the results.

Thanks for the message!

Bogdan B.
tagDiv Staff

Hello,

This can happen if you altered the theme files and/or changed the theme name.
The best way to update is via ftp. Make a back-up of your install and simply delete your old theme and upload the new version. make sure to update your child theme as well because the child theme is not update proof. Test without any customization and without a child theme first.

Thank you!

Simion C.
tagDiv Staff

Hi,

Please make sure you are installing the actual theme, not the whole package
https://forum.tagdiv.com/whats-included/
So if you download the full theme package, once it is extracted the theme zip can be seen, like in this example
https://www.screencast.com/t/v2MopzjgfRd

These are the theme install guides you can follow
https://forum.tagdiv.com/install-via-ftp/
https://forum.tagdiv.com/install-via-wordpress/

If you previously used a child theme please deactivate it in case it is active. Newspaper has a child theme included in the package if you require one
https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks

Calin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

stonebug
Participant
#0

Hi,
I am trying to update the Newspaper theme from version 9.1 to to version 9.2.1. using wordpress version 5.0.3
I use the theme with child theme enabled and speed booster modifications and WP Super cache plugin.
When I try to update via Envato Market plugin I get 2 instances of the theme show up and the only option is to install the theme (not update).
https://www.screencast.com/t/Dt0e9QjRAXx
When I try to update the theme via FTP (replacing ALL theme files) my website breaks down and if I go to Theme system status I still get version theme 9.1 and not 9.2.2 displayed. Neither the plugins display a button to update.

Simion C.
tagDiv Staff

Hi,

First thing to check would be the requirements guide (note the code at the bottom of the guide)
https://forum.tagdiv.com/requirements-for-newspaper/
Next would be to investigate plugins, make a quick test and deactivate them all except theme plugins. Check if this has any effect.
If you made any modifications to theme files directly or by a child theme, or added various codes in the theme files or theme panel, temporarily remove them and check again.

If you already tried or checked these, we could take a look. Send us an email at contact@tagdiv.com and provide admin login as well as cPanel or FTP if possible. Please include a link to this topic in the email. Mention what exactly we should check.

Thanks

Calin
tagDiv Staff

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

Yes WP_MEMORY_LIMIT set as 256MB is usually enough, but if you are using many plugins some is possible to be need to incise the WP_MEMORY_LIMIT , but if you say that you are using only the cloud template 256MB is enough.

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Thank you for your understanding.

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