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meteorologistjbp
Participant
uploading images from ftp? - topic
#0
Dec 16, 2018 at 5:24 pm

I’m using Newspaper 9 on wordpress/bluehost…there are radar images that I have uploading to my ftp but then when I try to link them into my radar page on my newspaper theme…nothing! Any idea what the problem is? Anyone have any experience with something like this? The radar images update every 5-7 minutes…so I can’t just upload the current radar image and then leave it alone…it has to be able to keep reading the new file on the ftp. I don’t know if this is a wordpress thing…or if this theme isn’t designed for such? Maybe I spent 60 bucks for nothing?

Catalin
tagDiv Staff
transferring database tables specific to theme - reply
#267399
Dec 14, 2018 at 1:42 pm

Hi,

1)What if you export the td_011 table maybe – https://www.screencast.com/t/b3cR2lqq
Then import it in the other database. You could give it a try. Make a backup before to be safe.
2)Provide some useful screenshots of the problem and more details about the problem so I can identify it closer. Ensure that you are using the latest version of the theme installed via FTP way. We recommend using the WP Duplicator plugin if you want to migrate the theme to another subdomain.

Thanks.

Catalin
tagDiv Staff
I can not install newspaper theme - reply
#267369
Dec 14, 2018 at 11:29 am

Hello,

The message you get is quite common with WordPress. In most cases, it can be easily fixed.

For example – https://wordpress.org/support/topic/the-link-you-followed-has-expired/
In that case, the max upload size was limited, increasing it solved the problem. Usually, this is the main cause.

Check this guide carefully and make modifications if needed
– https://forum.tagdiv.com/requirements-for-newspaper/
If everything is set properly there should be no problem. Contact your hosting provider if needed and ask them to make changes as the guide suggests.

You can also install the theme by FTP, that is not difficult to do and it’s very useful to know how to use FTP. If our guide is not detailed enough check some more online
– https://dappercodes.com/installing-wordpress-theme-via-ftp/
– https://docs.presscustomizr.com/article/141-how-to-manually-install-or-update-a-wordpress-theme
– https://www.shoutmeloud.com/install-wordpress-theme.html

Hope this helps and let us know how it goes!

Thanks for your understanding!

Calin
tagDiv Staff
Made a typo and TD Composer broke. How do I fix the error? - reply
#267360
Dec 14, 2018 at 11:07 am

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

We could take a look at it, the issue is happening only on specific pages or all the pages even new ones? If it happens only for some pages, then there might be a problem with the content inside them.

Send us an email with admin login, as well as cPanel or FTP if possible at contact@tagdiv.com so we can check. Include a link to this topic in the email.

Thanks

Simion C.
tagDiv Staff
Error at rows: 1(models) : 0(dom). The model does not match the content - reply
#267348
Dec 14, 2018 at 10:48 am

Hi,

We could take a look at it, the issue is happening only on specific pages or all the pages even new ones? If it happens only for some pages, then there might be a problem with the content inside them.

Send us an email with admin login, as well as cPanel or FTP if possible at contact@tagdiv.com so we can check. Include a link to this topic in the email.

Thanks

Simion C.
tagDiv Staff
td composer gives error and goes into a loop - reply
#267328
Dec 14, 2018 at 9:44 am

Hi,

We can take a look at the issue. Is this happening only on the homepage, or all pages even new ones? If it happens only on the homepage then there is something wrong with it’s content maybe.

Provide admin login as well as cPanel or FTP if possible, by email at contact@tagdiv.com so we can check. We are from Romania.

Thanks

Simion C.
tagDiv Staff
tagdiv composer infinite loop - reply
#267324
Dec 14, 2018 at 9:24 am

Please send us admin login and cPanel or FTP by email at contact@tagdiv.com so we can investigate, if you had not already. We will try to find out why this is happening in your case.

adria
tagDiv Member
Newspaper 9 Theme Panel and problems updating - reply
#267279
Dec 13, 2018 at 11:12 pm

I checked an there is no php.ini file in my SFTP account.

I did update the default-constants.php page in the wp-includes directory and uploaded this but the wp super cache plugin is not allowed in this server.

I will follow this second step below:If you already checked or tried these, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please include a link to this topic in the email.

Simion C.
tagDiv Staff
Can't edit pages with TD Composer - reply
#267172
Dec 13, 2018 at 1:49 pm

Hi,

In most cases such issues are caused by insufficient resources. It is imperative to read the theme requirements guide carefully, top to bottom
– https://forum.tagdiv.com/requirements-for-newspaper/

If there is no problem in this matter and everything is set correctly, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP so we can investigate. Include a link to this topic in the email.

Thanks

Simion C.
tagDiv Staff
tagdiv composer infinite loop - reply
#267154
Dec 13, 2018 at 1:18 pm

Hi,

There is a problem with the mobile theme, we will try to fix it as soon as possible. If your problem is not solved after deactivating the mobile theme, then the issue is different.
Send us admin login and cPanel or FTP by email at contact@tagdiv.com so we can investigate.
Check the theme requirements guide again carefully as well
– https://forum.tagdiv.com/requirements-for-newspaper/

Let us know.
Thanks

Calin
tagDiv Staff
Page does not work anymore after update - reply
#267073
Dec 13, 2018 at 9:02 am

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff
Instagram feed not working - reply
#267072
Dec 13, 2018 at 8:59 am

Hi @fkpress,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look.Also please provide some details with the problem you have with Instagram feed.

Thanks.

damador
Participant
NEW VERSION - topic
#0
Dec 12, 2018 at 9:21 pm

HI Friends,
I see that you have a new upgrade dated from december 12.
Is this version already compatible with the new version of wordpress 5.0??
what are the changes in this new version?
There is another way to perform the update other than FTP?
Thanks a lot

Damador

Calin
tagDiv Staff
Not Able to Load 'Fast News' on my Site - reply
#266960
Dec 12, 2018 at 4:58 pm

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower.
https://www.screencast.com/t/FswObjqqmr7

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff
Instagram feed not working - reply
#266938
Dec 12, 2018 at 4:22 pm

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks.

Calin
tagDiv Staff
Unable To access tagdiv Cloud Template Library After Ativating Newspaper Theme - reply
#266933
Dec 12, 2018 at 4:14 pm

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff
Mobile theme – simple question - reply
#266866
Dec 12, 2018 at 1:08 pm

Hi @invernessgigs,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you.

  • This reply was modified 7 years by Calin.
Calin
tagDiv Staff
I've activated the plugin, "tagDiv Mobile Theme", but unfortunately sometimes th - reply
#266820
Dec 12, 2018 at 10:06 am

Hi,

Please try to disable all non theme plugin and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding.

Catalin
tagDiv Staff
Errors and site content not loading out of nowhere - reply
#266807
Dec 12, 2018 at 9:43 am

Hi,

Try to make a full back up to your database and then, try to make a new install to another sub-domain for testing or for this domain with the latest version of the theme installed via FTP way, remove all of the untested plugins and check the results.

Thanks for your understanding!

hellobeautie
Participant
Error 500 when installing theme - topic
#0
Dec 12, 2018 at 2:53 am

Hello,
I use WordPress 5.0 and I’ve just downloaded the Newspaper 9.2 version.
Every time I try to activate the theme, it does an ERROR 500 (website + wordpress).
When I deactivate Newspaper on the FTP, everything goes back to normal.
I’ve already tried to deactivate all plugins, but it doesn’t change anything.

Thank you for your help!

novodave
tagDiv Member
Block Rotating - reply
#266730
Dec 11, 2018 at 8:40 pm

Oh sorry one last inquiry. Is it possible to show ALL an author’s posts on an author page, instead of being limited to 10 posts? (http://uhs.cd5.myftpupload.com/author/mclanahan-corporation/).

Thanks,
Dave

aheskar
tagDiv Member
Failed Update - reply
#266720
Dec 11, 2018 at 7:07 pm

Hi Catalin,
It also fails via FTP (file could not be transferred).
I met again with the company I worked with and asked for a detailed study on the problem.
At the end of the study, the company told me that the error was software. As follows;

“Error reading Wordfence Firewall config data, configuration file could be corrupted or inaccessible. Path: /var/www/vhosts/orduturizm.com/httpdocs/wp-content/wflogs/config-livewaf.php”

How can I deal with this? Please, help.

Thanks..

Calin
tagDiv Staff
Tagdiv Composer Problem. help me pls - reply
#266671
Dec 11, 2018 at 4:37 pm

Hi,

The theme and theme plugins should work properly. As described here the 505 error would be related to the server
– https://en.wikipedia.org/wiki/List_of_HTTP_status_codes
You could check similar topics in the WordPress forum if the problem is still present
– https://wordpress.org/support/topic-tag/505-error/
– https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Catalin
tagDiv Staff
Failed Update - reply
#266645
Dec 11, 2018 at 3:54 pm

Hi,

Try the classic recommended way for theme’s updating like FTP. Please check here -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks for your understanding!

Catalin
tagDiv Staff
Different pages on search moves to frontpage - reply
#266639
Dec 11, 2018 at 3:28 pm

Hi,

Ensure that you are using the latest version of the theme installed via FTP way, clear all the caches, purge CND files, remove all of the untested plugins and check the results.

Thanks for your understanding!

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