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Hello,
If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/
Hope this help you!
Thank you!
Hello,
Good morning, I have placed an article inline ad on Single Post Template – Default PRO (and the mobile template). The ad displays fine on desktop and phone. Example: https://www.tropicalhainan.com/hong-kong-financial-talents-to-carry-out-work-exchange-in-hainan-ftp/
Mobile template: https://imgur.com/csjslmY
Single post template: https://imgur.com/3RU3xQQ
Ad displaying on mobile: https://imgur.com/ygknJjF
However I have set Redirect mobile visitors to AMP and unfortunately the ad is not displaying on AMP.
This is my ad code
<div class=”td-all-devices”>
</div>
As most users are visiting AMP pages I need advertisments to display correctly. How can I get ads to display on AMP pages?
Thanks in advance
Patrick
Hello,
If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/
Hope this help you!
Thank you!
Hi,
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/
Hope this help you!
Thank you!
Hello,
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/
Hope this help you!
Thank you!
We are experiencing slow page loading which, according to a P3 report (Plugin Profiler), is caused by a high loading time of TagDiv Composer, in the order of 91.41% of the loading time of the other plugins.
Below is the report:
WordPress Plugin Profile Report
===========================================
Report date: outubro 11, 2022
Theme name: Newspaper
Pages browsed: 19
Avg. load time: 3.8742 sec
Number of plugins: 20
Plugin impact: 95.07% of load time
Avg. plugin time: 3.6833 sec
Avg. core time: 0.1485 sec
Avg. theme time: 0.0035 sec
Avg. mem usage: 245.27 MB
Avg. ticks: 446,707
Avg. db queries : 179.74
Margin of error : 0.0389 sec
Plugin list:
===========================================
P3 (Plugin Performance Profiler) – 0.0361 sec – 0.98%
IP2Location Country Blocker – 0.0160 sec – 0.43%
Advanced Tinymce Configuration – 0.0002 sec – 0.01%
All In One Wp Security And Firewall – 0.0224 sec – 0.61%
Better Search Replace – 0.0022 sec – 0.06%
Bulk Move – 0.0018 sec – 0.05%
Editor clássico – 0.0008 sec – 0.02%
Easy Auto Reload – 0.0008 sec – 0.02%
Fs Poster – 0.0110 sec – 0.30%
Insert Headers And Footers – 0.0082 sec – 0.22%
Justified Image Grid – 0.0241 sec – 0.65%
Echo RSS Feed Post Generator – 0.0089 sec – 0.24%
Sassy Social Share – 0.0075 sec – 0.20%
Seo By Rank Math – 0.0815 sec – 2.21%
tagDiv Cloud Library – 0.0802 sec – 2.18%
tagDiv Composer – 3.3668 sec – 91.41%
TG Facebook Comments – 0.0015 sec – 0.04%
Advanced Editor Tools (previously TinyMCE Advanced) – 0.0005 sec – 0.01%
UpdraftPlus – Backup/Restore – 0.0125 sec – 0.34%
– 0.0003 sec – 0.01%
Hi,
Yes, please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel/FTP URL and credentials
– a link to this topic in order to identify you
We will take a look and let you know what can be done there!
Thank you!
Hello,
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/
Hope this help you!
Thank you!
Hi,
Please try to do the update manually via FTP/cPanel -> https://forum.tagdiv.com/how-to-update-the-theme-2/ and do a full backup of all files and databases before updating.
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.
Also, after the update please make the tagDiv plugins are installed, like tagDiv Standard Pack, tagDiv Composer.
Thank you!
Hello,
We can try to help you update to the latest version of the theme, but please make a full backup of all files and the database.
Please contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic to identify you
Also, during the update, know that we will disable the other non-tagDiv plugins.
Thank you!
Hello,
To have the automatic updates option, you had to have version 10.3.1 and from version 10.3.2 you could use this option -> https://tagdiv.com/introduction-to-newspaper-theme-automatic-updates/
Please try to do the update manually via FTP/cPanel -> https://forum.tagdiv.com/how-to-update-the-theme-2/ and do a full backup of all files and databases before updating.
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.
Also, after the update please make the tagDiv plugins are installed, like tagDiv Standard Pack, tagDiv Composer.
Thank you!
Hello,
Yes, that code need just to be set in the .htaccess, for this please use cPanel or FTP becaseu there are situations when .htaccess do not allow the code and the website can be down until the code is remove from the .htaccess file.
Thank you!
Hello,
Please make sure your theme and plugins are installed correctly, also, you can try to reinstall the theme and plugins
-> https://forum.tagdiv.com/install-via-wordpress/
-> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you do not have other extra plugins activated during the installation, as this may interfere with the installation process.
This is a video on how to install a prebuilt website https://www.youtube.com/watch?v=ezaaE2VP7V8
Also, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps.
Thank you!
Hello,
If you want to update the theme I recommend that you update the theme via FTP/cPanel on a staging website and make sure that you have activated the tagDiv Standard pack plugin to keep the look of the website.
Before the update, please make a full backup to all files and the database if something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/
Thank you!
Hello,
This is really strange.
I would like to take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.
Thank you!
Hello,
We’re trying to update one of our client’s website but when we proceed to the update of the Newspaper theme (so including the tagDiv plugins), we got an ajax error on all tagDiv plugins.
The error message doesn’t give any further information about the issue.
The theme is registered correctly.
Would you be able to help us on that please ?
Here’s the website URL : https://tribumedias.be/
And the WordPress status following.
Note that we restored a recent backup because trying to update breaks the site design etc.
Thanks and have a great day.
—————————-
### wp-core ###
version: 6.0.2
site_language: fr_FR
user_language: fr_FR
timezone: Europe/Paris
permalink: /%year%/%monthnum%/%day%/%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: undefined
environment_type: production
user_count: 12
dotorg_communication: true
### wp-paths-sizes ###
wordpress_path: /home/customer/www/tribumedias.be/public_html
wordpress_size: 566,09 Mo (593592890 bytes)
uploads_path: /home/customer/www/tribumedias.be/public_html/wp-content/uploads
uploads_size: 164,16 Mo (172130998 bytes)
themes_path: /home/customer/www/tribumedias.be/public_html/wp-content/themes
themes_size: 15,90 Mo (16672888 bytes)
plugins_path: /home/customer/www/tribumedias.be/public_html/wp-content/plugins
plugins_size: 148,27 Mo (155475098 bytes)
database_size: 25,61 Mo (26853376 bytes)
total_size: 920,03 Mo (964725250 bytes)
### wp-dropins (1) ###
object-cache.php: true
### wp-active-theme ###
name: Newspaper Child (Newspaper-child)
version: 10.3.9.1.1625672265
author: tagDiv
author_website: http://themeforest.net/user/tagDiv/portfolio
parent_theme: Newspaper (Newspaper)
theme_features: core-block-patterns, post-formats, post-thumbnails, automatic-feed-links, html5, woocommerce, bbpress, align-wide, align-full, editor-font-sizes, widgets-block-editor, editor-style, menus, title-tag, widgets
theme_path: /home/customer/www/tribumedias.be/public_html/wp-content/themes/Newspaper-child
auto_update: Désactivé
### wp-parent-theme ###
name: Newspaper (Newspaper)
version: 11.4.2 (latest version: 11.5.1)
author: tagDiv
author_website: http://themeforest.net/user/tagDiv/portfolio
theme_path: /home/customer/www/tribumedias.be/public_html/wp-content/themes/Newspaper
auto_update: Désactivé
### wp-themes-inactive (4) ###
Twenty Nineteen: version: 2.2, author: L’équipe WordPress (latest version: 2.3), Mises à jour auto désactivées
Twenty Twenty: version: 1.9, author: L’équipe WordPress (latest version: 2.0), Mises à jour auto désactivées
Twenty Twenty-One: version: 1.5, author: L’équipe WordPress (latest version: 1.6), Mises à jour auto désactivées
Twenty Twenty-Two: version: 1.1, author: the WordPress team (latest version: 1.2), Mises à jour auto désactivées
### wp-plugins-active (20) ###
Advanced Custom Fields: version: 5.12.3, author: Delicious Brains, Mises à jour auto désactivées
Child Theme Configurator: version: 2.5.9, author: Lilaea Media, Mises à jour auto désactivées
Duplicate Page: version: 4.4.9, author: mndpsingh287, Mises à jour auto désactivées
GDPR Cookie Consent: version: 2.1.2, author: WebToffee, Mises à jour auto désactivées
Ninja Forms: version: 3.6.13, author: Saturday Drive (latest version: 3.6.14), Mises à jour auto désactivées
Regenerate Thumbnails: version: 3.1.5, author: Alex Mills (Viper007Bond), Mises à jour auto désactivées
Revive Old Posts: version: 9.0.10, author: revive.social, Mises à jour auto désactivées
Revive Old Posts Pro Add-on: version: 3.0.7, author: revive.social, Mises à jour auto désactivées
RSS Featured Image: version: 1.0.5, author: Jordy Meow, Mises à jour auto désactivées
SEOPress: version: 5.9.0.3, author: SEOPress, Mises à jour auto désactivées
SiteGround Central: version: 2.0.8, author: SiteGround, Mises à jour auto désactivées
SiteGround Optimizer: version: 7.2.1, author: SiteGround, Mises à jour auto désactivées
tagDiv Cloud Library: version: 2.1 | built on 10.03.2022 11:40, author: tagDiv, Mises à jour auto désactivées
tagDiv Composer: version: 3.2 | built on 10.03.2022 11:40, author: tagDiv, Mises à jour auto désactivées
tagDiv Newsletter: version: 1.7 | built on 11.04.2022 7:46, author: tagDiv, Mises à jour auto désactivées
tagDiv Social Counter: version: 5 | built on 10.03.2022 11:40, author: tagDiv, Mises à jour auto désactivées
tagDiv Standard Pack: version: 1.3 | built on 10.03.2022 11:40, author: tagDiv, Mises à jour auto désactivées
Ultimate Blocks: version: 2.5.2, author: Ultimate Blocks, Mises à jour auto désactivées
UpdraftPlus - Backup/Restore: version: 1.22.19, author: UpdraftPlus.Com, DavidAnderson (latest version: 1.22.22), Mises à jour auto désactivées
WPCode - Insert Headers, Footers, and Code Snippets: version: 2.0.2, author: WPCode, Mises à jour auto désactivées
### wp-plugins-inactive (2) ###
Microblog Poster: version: 2.1.6, author: Efficient Scripts, Mises à jour auto désactivées
SiteGround Security: version: 1.3.0, author: SiteGround (latest version: 1.3.1), Mises à jour auto désactivées
### wp-media ###
image_editor: WP_Image_Editor_GD
imagick_module_version: Non disponible
imagemagick_version: Non disponible
imagick_version: Non disponible
file_uploads: File uploads is turned off
post_max_size: 256M
upload_max_filesize: 256M
max_effective_size: 256 Mo
max_file_uploads: 20
gd_version: 2.2.5
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: 9.27
### wp-server ###
server_architecture: Linux 3.12.18-clouder0 x86_64
httpd_software: Apache
php_version: 7.4.30 64bit
php_sapi: cgi-fcgi
max_input_variables: 3000
time_limit: 120
memory_limit: 768M
max_input_time: 120
upload_max_filesize: 256M
php_post_max_size: 256M
curl_version: 7.66.0 OpenSSL/1.1.1q-fips
suhosin: false
imagick_availability: false
pretty_permalinks: true
htaccess_extra_rules: true
### wp-database ###
extension: mysqli
server_version: 5.7.39-42-log
client_version: mysqlnd 7.4.30
max_allowed_packet: 33554432
max_connections: 500
### wp-constants ###
WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/customer/www/tribumedias.be/public_html/wp-content
WP_PLUGIN_DIR: /home/customer/www/tribumedias.be/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 256M
WP_MAX_MEMORY_LIMIT: 768M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Indéfini
DB_CHARSET: utf8mb4
DB_COLLATE: undefined
### wp-filesystem ###
wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
Hello,
I did a test as you suggested, and for me, this error doesn’t appear -> https://www.screencast.com/t/dctuUTKx78A
We can look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel/FTP access
– a link to this topic to identify you
Also, during the investigation, know that we will disable the other non-tagDiv plugins.
Thank you!
Hi,
I would like to take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.
Thank you!
Hi,
Sorry for the delay. So the code was not there. I see now that the style tag was closed, and the script is after it.
Check in the theme panel here as well -> https://prnt.sc/51gWEk4yt7yX
Also here -> https://prnt.sc/4-jKzkK6iSgg
I suggest also checking in the actual theme header file, which is in the composer plugin here -> https://prnt.sc/JaN9GvXv2aAq
In case you cannot find the code anywhere, I will take a look as well. I suggest sending us an email at contact@tagdiv.com and there please provide a link to the website, admin login, also access to cPanel or similar, even FTP.
Thank you!
My current site is running version 9 of Newspaper – I have tried to install the newest version buut with no luck. I am wondering if it is because there are old staging sites shown as active?
To use a license key on a different domain, you can unassign it from the list anytime after 2022-10-01 14:46:38 UTC + 02:00.
Domain
nbz.c88.myftpupload.com
Status
Active
Domain
y3c.c3d.myftpupload.com
Status
Active
Domain
zxw.8b2.myftpupload.com
Status
Inactive
They are grayed out and version 9 does not even have a license tab.
Hi,
We have the Newsmag 5.2.1 WP theme installed on washingtonthoroughbred.com. We host with Bluehost (VPS for Business).
Recently (August 23) we experienced extreme slowness and intermittent “internal server error” messages showing a white screen when trying to update/add posts. The site was not accessible to most people who tried to access it (it just wouldn’t load or was extremely slow causing people to hit the “refresh” button multiple times in an attempt to pull up the website). During this time we had a surge in traffic due to an online bidding event (Google Analytics puts us at 2,974 page views for the day… daily page views are normally around 200-600). In the past, we’ve successfully had page views of 4,485 in one day (August 21, 2018) and the site remained operational. In the last two years (August 2021 and 2022), we’ve experienced these types of issues––that is, during traffic surges.
Bluehost claims there is a problem with our themes, plug-ins, etc. and that it is not due to the hosting plan. There was only one plug-in that needed updating at the time (UpdraftPlus).
Here is the PHP info for our website: https://washingtonthoroughbred.com/info.php
On the theme’s system status screen, I discovered two warnings today:
– PHP Execution Time = 30 (tagDiv recommends 60 or more)
– PHP Max Input Vars = 1000 (tagDiv recommends 2000 or more)
Once traffic died down, the site was reachable more consistently and we were able to resume with adding/updating posts.
On another note: We use Bluehost’s email servers and we were also unable to send email during the surge in traffic.
Has anyone else using the Newsmag theme run into this type of issue? From a theme builder’s perspective, what recommendations do you have for us moving forward? Can you recommend a way to give the site a stress test to reproduce the problem?
I do have a staging site set up at Blogvault:
https://washingtonthoroughbred218.e.wpstage.net/
Usr: blogvault
Pwd: 0e3fff7e
Staging SFTP and PHPMyAdmin access is available on request.
Much appreciated, and please let me know if I can provide more details.
Thanks,
Venessa Koehn
Hello @tabloidsusa!
We recommend using an automatic backup plugin like UpdraftPLus. If you prefer doing the backup manually, you can follow the WordPress guide: https://wordpress.org/support/article/wordpress-backups/
We always recommend regular backups and updates of the theme. Do not use some untested plugins with our theme in order to avoid a plugin conflict.
Thank you!
Fresh install of both WordPress and Newspaper. Can’t seem to get the TD Composer to work, and it’s all broken. 
It seems to be looking for a CSS-file here: wp-content/plugins/td-composer/assets/css/wrap_main.css. When checking FTP, I can’t even find the specified folder called “css” 
Hello,
I saw that you sent an email related to this problem, my colleagues will answer you, to shorten the waiting time, please also send us the cPanel/FTP access.
Thank you!
