- NewspaperHow to Install Newspaper via FTP
- NewspaperNewspaper theme documentation
- NewspaperHow to Update the Newspaper Theme
Hello mubasshar,
Please ensure that you are using the latest version of the theme and also, the latest version of required plugins which come bundled with the theme packet. Also, please be sure if your theme installing was done via FTP because this is the surest method in this regard. Also, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page and also, provide there the link of this topic so we can easily identify you.
Thanks for the message!
Hello posonty,
The only solution in this regard would be to make a new clean install from scratch via FTP only with required plugins and check the results. First of all, make a full backup to your data and then remove the old theme and install the newest one from scratch and check the results.
Thanks for your understanding!
Hello admindunet,
Please ensure that you have updated your theme via FTP method because this is the surest way in this regard. Try to increase the system status parameters according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, clear all your caches, purge CDN files if you are using the CDN system and check the results.
If the problem is still there, please try to make a new clean install from scratch via FTP only with the required plugins and check the results.
Thanks for the message!
Hello allrems,
I have inspected your website and I saw that your background image for your homepage is not right setup and the image URL is no valid. This type of issues happens due to your untested plugins which you are using on your website, like this -> http://screencast.com/t/7nAxG0Yo Please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, if the problem is still there, please try to make a new clean install from scratch via FTP, clear all the caches, purge CDN files and check the results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello denisveneno,
Please make sure that you have updated your required plugins that come bundled with the theme and not only the theme. Remove the old plugins and re-install them which come with the theme packet, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/
Thanks for the message!
Hello posonty,
Please ensure that you have updated your theme via FTP method because this is the surest way in this regard. Try to increase the system status parameters according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, clear all your caches, purge CDN files if you are using the CDN system and check the results.
Thanks for the message!
Hello thepopbreak,
Please ensure that you have right installed your latest version of the theme via FTP because this is the surest and safe method in this regard. Also, notice that the mobile theme comes bundled with the theme packet and you should install it according to our documentation here -> https://forum.tagdiv.com/the-mobile-theme/
Hope this helps and let us know how it goes!
Thanks for the message!
Hello,
The envato toolkit plugin can sometimes be faulty. If it gets hung up and more than a few minutes pass and the update is not completed, you should relload the page and hit the update button again. Do not leave it for 50 minutes 🙂 The best way to update is always FTP.
@ Tuan Vu The update patch is for updating via ftp and only replacing the changed files between versions.
you can simply copy and paste the files from the patch over your theme files to update to the new version
Thank you!
WordPress 4.7
WordPress Version: 4.7
Current WordPress Theme: Salient version 7.6
Theme Author: ThemeNectar – http://themenectar.com
Theme URI: http://www.themenectar.com
Active Plugins: debug-info/debug-info.php | js_composer_salient/js_composer.php | nifty-coming-soon-and-under-construction-page/nifty-coming-soon.php | sg-cachepress/sg-cachepress.php | slider-image/slider.php | updraftplus/updraftplus.php |
PHP Version: 7.0.14
MySQL Version: 5.6.28-76.1-log
Web server: Apache (Linux us2.siteground.us 64-bit #6 SMP Thu Sep 15 14:00:54 EEST 2016)
ABSPATH: /home/trendsta/public_html/
WP_CONTENT_DIR: /home/trendsta/public_html/wp-content
WP_PLUGIN_DIR: /home/trendsta/public_html/wp-content/plugins
Table prefix: wp5q_
Peak memory usage: 10 MB
Current memory usage: 10 MB
Memory limit: 768M
PHP version: 7.0.14 – show PHP information (phpinfo)
MySQL version: 5.6.28
Curl version: 7.51.0 / SSL: OpenSSL/1.0.2j / libz: 1.2.3
OpenSSL version: OpenSSL 1.0.2j 26 Sep 2016
MCrypt: Yes
ZipArchive::addFile: Yes
zip executable found: Yes: /usr/bin/zip
I would like to update from Newspaper 4.6.2 direct to current Newspaper 7.
Changing files by FTP was OK.
Then started the update script in Welcome Panel.
Script started – thats it. Will there be success message?
Hello samstraka,
I feel sorry that I heard this. Please ensure that you are using the latest version of the theme via FTP because this is the surest method in this regard. Also, please make sure that you have enabled the Visual Composer and the others required plugins.
If you are unsatisfied by the theme, please ask for the refund here – https://themeforest.net/refund_requests/new and we will agree with it. We don’t want to have unhappy customers!
Thanks!
Hello lucentitsolutions,
I have checked your website on mobile mode and I saw that you are using the Mobile Theme plugin and the featured images are not showing as properly. Also, I notice that you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues. Try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Purge all the CDN files if you are using the CDN system and check the results. If the problem is still there, please make a new clean install from scratch via FTP method because this is the surest and safe mode in this regard.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello MahakPreet Singh,
Please try to update the theme to that latest version of it which is Newsmag 3.2 because this type of issue was resolved in our update. You should make your update via FTP because this is the surest method in this regard. -> https://forum.tagdiv.com/newsmag-install-via-ftp/
Thanks for the message!
Hello kurdi,
Please keep in mind that until now, we do not have any bad reports in this regard. The Revolution Slider seems to work as properly. Try to remove again the plugin and re-install it via FTP. Also, if the problem is still there, you should find some online fixes, like this -> https://wordpress.org/support/topic/uncaught-referenceerror-jquery-is-not-defined-8/
Thanks for the message!
Hi Bogdan,
Thanks for response. We solve the issue with Google News. The problem was “Varnish Cache” on Server. We disabled it and now work fine.
Can I ask you 2 question, please?
1) How can i do to show correct “Also Read” and “Other from author”? I tried with Custom CSS and color tab but nothing changes Please see: https://www.uploady.com/#!/download/p~yapqDQTir/8IkxuY2SOZJwcRAW https://www.uploady.com/#!/download/f2ZnYBf9~af/qvBQFtPPWgyGundm
2) I can change Ads (728×90) in header area to the right of the logo and set it for certain categories? Which files i can change please? (i.e) I want to show in home one Ads, but in certain categories other banner
Thanks
Hi,
Please send an email at contact@tagdiv.com and provide wp-admin and ftp access so we can take a closer look.
Also paste a link to this topic so we can identify you.
Thanks!
Hi Catalin,
Installing via FTP appears to be working so far. The grid is now formatted on my home page. I’m going to continue to edit the site over the weekend.
I am still have some issues with images. Not all but some.
–> I’ve noticed that they don’t seem to fit within the Newspaper7 thumbnails. For instance, if you look at the grid on my homepage, for the article about “essie nail…” you can only see the top of nail polish. In my old them, the entire image was in the thumbnail.
–> Also in the grid, there is a column of gray space for the lipstick image. Is there anything can be done to get the image to fit entirely in the square?
Finally, when extracting from the Zip files, I came across the following. I hit skip but is this a problem?
Error 0x80010135: Path too long
1. td_thumbs_on_modules_and_block.php
2. td_get_category_section_by_id.php
3. td_get_cpt_settings_by_post_type.php
4. td_get_tax_settings_by_tax_name.php
5. td_get_font_section_by_section_id.php
6. td_translations.php
Thank you so much!
Hello pedroreis,
I have tested on my side with the latest version of the theme and the search page seems to work as properly, without any problems. Please try to disable all the active plugins, leave just visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, if the problem is still there, try to make a new clean install from scratch only with required plugins, clear all your caches, purge CDN files if you are using the CDN system and check the results. All of them should have to be done via FTP because this is the surest method in this regard.
Thanks for the message!
Hello hotcup,
Try to make a new clean install from scratch via FTP way because this is the surest method in this regard. Also, install only the plugins that come bundled with the theme packet and rule out any conflicting plguins. For more information, please consult here -> https://forum.tagdiv.com/install-via-ftp/
Also, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks for the message!
Hi,
When you publish or edit a post you can tag it to the Featured category – https://forum.tagdiv.com/featured-posts-2/
Also to exclude the featured posts from the Latest Articles section using Mobile Theme, you could try to modify the code.
First please check your Featured category ID like this – http://screencast.com/t/vIZqeTxrR Usually the ID is 2 but it may differ.
Then access the theme via ftp and edit this file and add the following code – http://screencast.com/t/cziUEQMuV – http://pastebin.com/X8yv2VuV Don’t forget to change the id if it is necessary.
Unfortunately I cannot provide you an answer about the WP Touch Pro plugin as it is not tested with the theme so I cannot guarantee that it will work properly.
Thanks!
Hello nettracking,
Please try to delete the plugin and re-install it via FTP according to our documentation here -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ The plugin is fully tested with the theme and until now we do not have encountered any problems in this regard. Try to re-install the plugin from scratch, remove the old version and check the results. Clear all the caches, purge CDN files if you are using the CDN system.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello ciung,
Please notice that you will have access for free to each of our next updates. You just have to download the latest version of the theme from your Theme Forest account and install it via FTP.
Thanks for the message!
Hi,
I suggest to contact your host and ask him about this. You need to install wordpress first and then the theme like you can see in the install tutorials – https://forum.tagdiv.com/install-via-ftp/ – https://forum.tagdiv.com/install-via-wordpress/
Thanks!
Hello peanut,
Please provide your website URL so I can inspect it closer and also, provide some useful screenshots so we can identify the problem. Also, ensure that you have updated your theme via FTP because this is the surest method in this regard. For more information about this way, check here -> https://forum.tagdiv.com/install-via-ftp/
Thanks for the message!
