- NewsmagInstall via FTP
- NewsmagNewsmag documentation
- NewsmagInstall via WordPress
- NewsmagHow to update the theme
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hello,
I just recently purchased the Newspaper theme and after installing it i cannot activate it. I get “Sorry, you are not allowed to access this page.” when i click on activate. I’ve already tried changing the permissions through ftp, disabling all plugins, resetting the htaccess all to no avail. If anyone could help me with this or point me in the right direction it would be greatly appreciated!
Hi,
All the requirements for database are made on admin-ajax.php ( all the settings from theme panel, posts, pages, etc.), therefore you can not remove these from your website, if you want you can remove the pagination, from the website, loading more, the search and the number of admin-ajax.php requests will be smaller.
for the edit problem of page with tagDiv Composer, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hi I am using custom breadcrumbs in each page.If i have any parent page in the child page it shows only home > child page Why parent page is not showing? How to get parent page in it?
Note: If im not using tag div composer to build the page it shows parent page link in the bredacrumbs.
Also in the posts instead of category how can i display pages which was like back page navigation?For better understanding i have attached screenshots. please solve the issue. Thanks in advance.
Hi,
Make sure that the theme is activate and check the steps from our guides:
What is the Cloud Library and How You Should Use It?
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
If you do not made any changes in theme files, then all your settings should not be lost, all the settings made in theme panel or post/pages/templates are saved in database, for update please check our documentation for: How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
Also make sure that you do not have any plugins that can interfere with theme functionality.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks for your understanding!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you installed the theme as in our guide from here -> https://tagdiv.com/how-to-install-newspaper-theme/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi Mark Gilbert,
There is no need to download any Gutenberg plugin, you need to use the one provide by WordPress, just make sure that you are using the latest version of theme and WordPress, also please note that if you are using WP Bakery is not recommended to use tagDiv Cloud Library, you need to choose one of them.
If the problem persist, please set this code in functions.php -> wp-content/plugins/td-composer/legacy/Newspaper/functions.php
add_action(‘admin_head’,function() {
echo ‘<style>.td-gutenberg-editor .editor-styles-wrapper .wp-block {max-width:726px;}</style>’;
});
Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
Hi,
Please update the theme to Newsmag v4.9.4 and use the Revolution Slider from that package, this should fix the problem.
How to update the theme -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ we recommend to update the theme via FTP.
Let me know the results!
Thank you!
Hi,
The theme update option was added only later in Newspaper v10.3, that’s way you do not have this option.
You can use the FTP/cPanel method -> https://tagdiv.com/update-newspaper-theme/
Thank you!
Hi,
In most cases yes this should be enough, but if you want to be 100% sure, then you need to use the FTP/cPanel method (to manually delete all old theme files and plugins and reinstall/update the theme)-> https://tagdiv.com/update-newspaper-theme/
Thank you!
Calin – I downloaded gutenberg-editor.css by ftp but see it’s not a text file. How can I edit it?
The problem: we are trying to insert the a code to implement a third-party advertisement system based on Google Tag. This code is to coexist with current Ad Sense ads.
We have tried from multiple places to have it “live” on our webiste, unsuccessfully.
Places we tried:
– the slot included in the template
– template’s header.php directly from theme’s root
– template’s header.php directly from a Newspaper child folder.
Here are our conclusions:
You can post content within the header.php, and we can see it live in production environment, i.e. general comments or random text. However, the previously mention code does not update.
Here the steps we did.
1st. We enter the theme folder by FTP and then create a child.
2nd. We create a header.php with the modifications we needed.
3rd. we purged in wordpress
4th. we review the changes.
nothing happened.
We did this process repeatedly and the changes we made to “header.php” were not reflected.
then:
we made a backup of “header.php”
We put the changes in a dummy copy of the “header.php”.
We purge
The changes did not take effect.
then:
We eliminated the “header.php” that we were working on, to see if the changes actually took effect. We purged. On the page, the header disappeared. We retrieve the original “header.php”. Then purged. The page header appeared again.
These steps are carried out repeatedly.
In addition, we tried to create a log in the console and we could not see it either, meaning there was no error logging for none of the above steps.
Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
If the problem persist, please set this code in functions.php -> wp-content/plugins/td-composer/legacy/Newspaper/functions.php
add_action('admin_head',function() {
echo '<style>.td-gutenberg-editor .editor-styles-wrapper .wp-block {max-width:726px;}</style>';
});
If you are using a child theme, make sure that it is set as in our guide from here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi
I just checked this on my install and for me is working -> http://www.filedropper.com/video-06-051331
This my be a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi, I am using news paper theme. When i open the website, Everyday in the first attempt it shows blank page with white colored block, then i refresh the same then the site is coming. Please explain why this happen? I am attaching the screenshot. Thanks in advance.
Hi smaralind,
If the problem persist, please set this code in functions.php -> wp-content/plugins/td-composer/legacy/Newspaper/functions.php
add_action('admin_head',function() {
echo '<style>.td-gutenberg-editor .editor-styles-wrapper .wp-block {max-width:726px;}</style>';
});
If you are using a child theme, make sure that it is set as in our guide from here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
If I do this via FTP will It affect the design and posts?
Thanks.
Gus
Hi,
Please make the update via FTP, the auto update was add after v10.2
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
Thank you!
I delete all my website contain and clean entire ftp and database and rebuild all with a new installation of newspaper but after some days the problems is back. Currently the size of gutenberg is ok but still the customm css visible. However I’ve got only the tagdiv plugins for the moment.
The support at contact@tagdiv.com have acess to my ftp and admin panel but no solution has been found.
Also your code doesn’t work : add_action(‘admin_head’,function() {
echo ‘<style>.td-gutenberg-editor .editor-styles-wrapper .wp-block {max-width:726px;}</style>’;
});
The editor say there is a syntax error , unexpected ‘>’ but I don’t see where.
It’s the tagDiv Composer plugin that breaks everything…. The very second that plug-in gets activated, the entire site goes dark, including no access to wp-login.php … No website, no backend. Nadda. FTP hacks only. So I need to FTP in and delete the the “td-composer” folder from the plugins directory. Poof, it comes back… Then I’m back to where I started with a broken theme that doesn’t work and can’t be deleted. and can’t be fixed without the plugin that can’t be installed.
Well, apparently I’m faster than all of you…. Used FTP to go into the file structure, and simply deleted the entire td-social-counter plug-in completely. Like Flipping magic, the entire site came back.
So… long story short…. thanks for nothing so far, tadDiv. This thing is uber disappointing so far.
Hi itgrcapitallink,
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
