- NewsmagInstall via FTP
- NewspaperHow to Install Newspaper via FTP
- NewspaperNewspaper theme documentation
- NewsmagNewsmag documentation
- NewsmagInstall via WordPress
- NewsmagHow to update the theme
- NewspaperHow to Update the Newspaper Theme
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persist, please set this code in functions.php -> wp-content/plugins/td-composer/legacy/Newspaper/functions.php
add_action(‘admin_head’,function() {
echo ‘<style>.td-gutenberg-editor .editor-styles-wrapper .wp-block {max-width:726px;}</style>’;
});
Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hi,
If covid elements display 0 data:
To fix the covid counter you need to deactivate and delete tagDiv Composer plugin and install it again from Newspaper > Plugins -> https://i.imgur.com/3nvXhlS.png, after that clear all cache and the covid counter will work again after we’ll get data from the covid
api (it can take 1-2 hours).
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
Hi,
If you checked all the above suggestion and there is still a problem with the save button, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Please note that the last version is 10.3.2 also if you are using Newspaper v10.2 then you can get the v10.3.2 from themeforest and update it without problems.
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/ we recommend to use manually update via FTP/cPanel until the v10.3.2
Thank you!
Hi,
If covid elements display 0 data:
To fix the covid counter you need to deactivate and delete tagDiv Composer plugin and install it again from Newspaper > Plugins -> https://i.imgur.com/3nvXhlS.png, after that clear all cache and the covid counter will work again after we’ll get data from the covid
api (it can take 1-2 hours).
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persist, please set this code in functions.php -> wp-content/plugins/td-composer/legacy/Newspaper/functions.php
add_action('admin_head',function() {
echo '<style>.td-gutenberg-editor .editor-styles-wrapper .wp-block {max-width:726px;}</style>';
});
Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
If covid elements display 0 data:
To fix the covid counter you need to deactivate and delete tagDiv Composer plugin and install it again from Newspaper > Plugins -> https://i.imgur.com/3nvXhlS.png, after that clear all cache and the covid counter will work again after we’ll get data from the covid
api (it can take 1-2 hours).
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
Hello !
Where exactly do you want to upload the picture ? You can use an image element as you can see here: https://www.screencast.com/t/mTBFtPEr4Lg
Thank you !
Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
We just checked the import/export option and is working, make sure that you are using the last version of Newspaper on both website (v10.3.2) also make sure them plugins (tagDiv plugins) are enable and you do not have a plugin conflict. Please make a test using only theme plugins and import the theme settings -> https://forum.tagdiv.com/import-export-theme-settings/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persist, please set this code in functions.php -> wp-content/plugins/td-composer/legacy/Newspaper/functions.php
add_action('admin_head',function() {
echo '<style>.td-gutenberg-editor .editor-styles-wrapper .wp-block {max-width:726px;}</style>';
});
Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
If there is no plugin conflict, and you have the last version and you cleared all cache, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello, I start the installation of reauired plugins with a single click on the newspaper welcome screen that opens after the theme installation is over. I get Ajax error warning first, then the site crashes. It gets better when I delete plugin folders from ftp. I tried manual installation. The result is generally the same. I have been able to install many plugins by trying many times but it definitely crashes when the Standard pack is installed. Please check.
I am getting the following error while installing at enews.pk :
parameter 1 to be resource, null given in /home/enews/public_html/wp-admin/includes/class-wp-filesystem-ftpext.php on line 142
Why plugin is taking wrong path
it is installed in folder public_html instead of home, it should access here:
/public_html/enews/public_html/wp-admin/includes/class-wp-filesystem-ftpext.php
How to change it.
Hi,
Please use our guide for “How to update the theme” -> https://forum.tagdiv.com/how-to-update-the-theme-2/ we recommend to use the option B, update via FTP/cPanel.
Thank you!
Hi,
I just checked this option and for me is working -> https://i.imgur.com/UDdMTbI.png -> https://i.imgur.com/3zdaDLZ.png -> https://i.imgur.com/M69w53D.png
Please update the theme to last version, Newspaper v10.3.2
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/ please use the FTP/cPanel method.
Most of this kind of errors are from untested plugins. Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or cloudflare (CDN), deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
You need to download the the last version from themeforest and update it via FTP.
You can use our guide from here to update the theme -> https://tagdiv.com/update-newspaper-theme/ we recommend to use the B option, with manual update using FTP/cPanel
Thank you for your understanding!
Hi,
Please note that after you install the theme, you need to install/update the theme plugins too, in this way the code will be interpreted by the theme plugins.
-> https://i.imgur.com/jdKLidQ.png
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
All the settings and code set in theme panel will be save in database, therefore it will be not touch when you’ll make the theme update (the settings and code set for custom css will survive), if you have set some code in the theme core, the it will be overwrite and lost.
You can use our guide from here to update the theme -> https://tagdiv.com/update-newspaper-theme/ we recommend to use the B option, with manual update using FTP/cPanel
Thank you!
Hi,
You can check our guide for how to update the theme from here -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ we recommend to use the FTP method, also please make first a backup to your website and database and only after that make the update.
After you replace the theme files, you need to go in Newsmag> Welcome and install/update the theme plugins -> https://i.imgur.com/ZVb0acv.png
Hope this will help you!
Thanks for the reply, but it turns out that I uploaded the file by ftp and the floor I was on, but now it generates a failure in the AMP pluing, I have made a copy or backup with WP migration, because your therme does not make a backup, right? .
I will erase the old therme and I will upload it again I hope it works but see what happens to me with the AMP. It charges me at 50%, there are pages that load or adapt mobile deposits and others, I do not think its pluing or mobile platform fails, I attach some screenshots and if you can, between your phone and load those articles or several for you to see.
in this, the article does not load correctly the AMP and if its mobile pad but does not adapt the article to the device.
https://i.gyazo.com/f9ee47656720a9e40585cd2b40869ce9.png
In this see also from that article if I want to see the menu load the menu of the mobile display and not the amp.
https://i.gyazo.com/f27c50ff9a9bf8b5ce3de9aabc10cd5d.png
It does not always do it but I know that something is not right, as I show it now it is how it has to be loaded according to what has been modified in the therme movile, main page.
https://i.gyazo.com/892b1e5ab0de4a52e954c1c5379f2ba2.png
Look, now I load the page that I attached to the first one finished in c09, now look at the load.
https://i.gyazo.com/a67de82802fa6db0cd2708271510e10e.png
Look at the menu the TagDiv mobile theme is loaded and activated and the AMP is not allowed to activate, remove it and reinstall it and nothing, since the pluig by itself mobile theme does not make the articles adapt to the mobile devices.
https://i.gyazo.com/bc062b9f9e58174d9df38dabd0a205ba.png
As you can see in this screenshot, the AMP plugin options are not available in the menu on the left or in the plugin list.
https://i.gyazo.com/0bb1eedc38052b68123da6eff3e93f97.png
I hope now undo the periodic theme 10 and upload it again this all ok, I would also appreciate it and it will guide me since I cannot find documentation on this theme to know its capacity and also with the tagDiv composer
We are a group of Colombian journalists who are leading this portal. We need a more timely communication to be able to resolve doubts about the template. Could you send me a contact or a group of wasapp where we can write to you and answer us right there?
Keep in mind that I am not a system engineer or graphic designer, I am a self-taught person and who would like to learn more about this template to be able to get ahead with my project, I would appreciate all the information that you could provide me about tagdiv composer and others.
Thank you.
Hi kevinperry and ludyma,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/ ->
and please increase all requirements that are lower, and follow all steps.
@ludyma for some users is possible to not appear the theme update in the theme if they change some demos (this was a bug and it is fixed now), for the moment you’ll need to make the update via FTP, this is the best way from the classic updates. All the settings made in theme panel and using tagDiv Composer are stored in database, therefore these will not be lost, only the changes made in them files will be lost
@kevinperry in most cases it is a plugin conflict, you need to check all the plugins, and if after this it sill a problem, we’ll investigate and try to fix it.
If there are still some problems, let us know!
Thank you for your understanding!
