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autodesign
Participant
#0

Not able to install ‘tagDiv Composer
Getting below error
Downloading installation package from https://cloud.tagdiv.com/td_plugins/td-composer/969f3bb4333afe45565e713582b6de14/td-composer.zip…

Unpacking the package…

Could not copy file. td-composer/legacy/Newspaper/includes/demos/showcase/td_media_3.php

TGMPA v2.6.1
Return to tagDiv plugins panel

What could be done, any video help for the issue?

Bettina
tagDiv Staff

Hello @shooper69!

We have a guide with some tips on why our Composer is not working properly; please check it here: https://forum.tagdiv.com/tagdiv-composer-not-working/.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If that problem is still there, then please execute these steps:
1. deactivate TagDiv Composer
2. uninstall (delete) TagDiv Composer
3. clear cache (if a cache plugin is present).
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if a cache plugin is present).
Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Check the guide in order to find your purchase code: http://forum.tagdiv.com/how-to-find-your-envato-purchase-code/

Thank you!

pi
Participant
#0

Hi, I’m completely new here and just installed the theme today. Can someone tell me how to hide the preview image in the post itself?
Best

ashley7219
Participant
#0

We have a total of three sites under our WordPress account. We have just pushed the third live and now the license key needs to be linked to the live site. The message in my account says I cannot unassign the key until about four days from now. I’ve purchased the theme again so that we can have the license. Is the only way to apply the new license to reinstall the theme in the account? Thanks in advance!

BrinjalCode
Participant
#0

Newshub pro template …posts from one category are being shown on other categories…i thought i was doing something wrong while posting so i installed a theme with the content as it is…still the same issue

dave@sxsnation.com
tagDiv Member

Thank you, I found some custom code for guest comments previously installed.

chrisspread
tagDiv Member

Hi,
Starting this year, we have the same problem to edit individual pages using TagDiv Composer. The panel on the left loads, but the page to edit doesn’t anymore. There’s a loading screen and then an error appears, as in the attached screenshot. I have tried all the advice from the forum, unfortunately to no avail. If I keep refreshing the edit page, on average 2-3x a day the edit page loads and works. But usually (99% of times) it doesn’t and it’s like the attached screenshot.
All settings and requirements of Newspapper are met, there are no errors, nothing is missing, limits are increased, plugins are up to date. I tried desactivating all plugins and leaving only tagDiv ones, I also reinstalled tagDiv Cloud and Composer, I cleared cache many times. It does not help.

Please advise, because currently it is impossible to run the site without the ability to edit the pages and our business is at risk because of that.

Here’s the htaccess:

# BEGIN WordPress
# The directives (lines) between “BEGIN WordPress” and “END WordPress” are
# dynamically generated, and should only be modified via WordPress filters.

# Any changes to the directives between these markers will be overwritten.
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteRule .* – [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
<IfModule mod_headers.c>
Header always append X-Frame-Options SAMEORIGIN
</IfModule>
Options -Indexes

Error tagDivComposer (https://imgur.com/a/QtvADTT)

Please advise.

havard2k
tagDiv Member

Ok. Are there any pitfalls to installing the “stock” fonts as custom fonts? Just go to “https://code.google.com/archive/p/roboto-webfont/downloads&#8221; and download all the different roboto woff files and set them as custom fonts in the theme panel and different settings according to the font customization guide?

I’m not trying to complicate this and I’m not looking for a unique look, it is just that google fonts seem to be such a common cause of slow page speeds.

kerowe
tagDiv Member

ok, I ended up uninstalling the prebuilt theme and installed a new one to start fresh. Looks to have worked successfully. The content in the custom page menu is now stretching to the edges. Not sure why it didnt in the last theme, but thats ok. All working ok now, consider this issue closed. Thank you for your help.

Row and content stretch

Bettina
tagDiv Staff

Hello @Gary_Port !

This site can’t be reached. Make it global, please, or check if you do not have the mobile theme plugin or AMP installed.

Thank you!

Bettina
tagDiv Staff

Hello @ribhusingh!

They are working. Which issues are you encountering there? Please provide more information, such as screenshots or videos, so I can help you efficiently.
Please install the opt-in builder because you use some elements from that plugin. (Newspaper > Plugins)

Thank you!

Bettina
tagDiv Staff

Hello @mikthegreek!

That sidebar was created with the TagDiv Composer. You can build a sidebar with the TagDiv Composer. Steps:
1. Insert one new row (or delete an existing one).
2. Divide into two columns (2/3 + 1/3).
3. You can add whatever element you want into the second column and consider it a sidebar.
As you described the issue, it might be a caching issue.
I’ve installed the demo, and for me it is working well.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello Maria,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Better deactivate the mobile theme plugin.

Thank you!

Calin
tagDiv Staff

Hi,
I think that this problem appears in the new type of widgets, what I can recommend is to install the class widgets plugin.
I hope this will help you!

Ringdal-maria
Participant
#0

Hi
it is not possible to add products to shopping cart after I installed mobile theme. I urgently need help as my site is live now and constantly has people trying to add to basket.

What may be the issue?

Maria

mikthegreek
Participant
#0

I have installed Week Pro demo. When I edit category page template with tag/div composer I can see the column with sidebar on right.
When I am visiting category on website sidebar is missing?
What’s wrong?
I post the 2 photos here.
Here is the administration with column/sidebar on right
https://fileup.to/5gz8/Στιγμιότυπο_οθόνης_2023-02-04,_1.32.00_πμ.png
And here is when I visit website I cannot see the sidebar.
https://fileup.to/5gz9/Στιγμιότυπο_οθόνης_2023-02-04,_1.32.21_πμ.png

Anamaria
tagDiv Staff

Hello,

It is somewhat the same template with small modifications; for example, there are elements that are not displayed on the cpt and are displayed for the taxonomy.
Also, EventOn may be a cpt, which is why the template is displayed.
Yes, you need to install a plugin. It depends on which is more sustainable for you, and you must have knowledge of programming for more modifications.

Thank you!

Bettina
tagDiv Staff

Hello @mir!

Did you install the demo with content?
Please provide more information about what you need to achieve exactly, so I can help you efficiently.

Thank you!

Bettina
tagDiv Staff

Hello @pavel_t!

There is a workaround for that. Please follow the steps:
1. Install the ACF plugin. 
2. Build a field with these settings applied: https://prnt.sc/QtZ0TXke3f-N (Save changes)
3. Use Gutenberg to edit a post/article, then upload your pdf file from Media Library in the field you created. (Update post)
4. Edit the post’s template and add a button with these settings applied: https://prnt.sc/dZW5xvbzU3kK (Save changes)
5. View the post/article and click on the button. It will lead to your pdf file, from where you can download it.

Thank you!

sprottenjunge
tagDiv Member

and back to the flex x blocks! Do I have to install one of the plugins or is it possible without? and how do I have to change the code area to display respective taxonomies. with picture and text? Thanks
Have a nice weekend

Anamaria
tagDiv Staff

Hello,

If you have the option to delete the cache, then you have a plugin for cache installed, maybe is from serve host.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, , please check if your cache plugin has an option for mobile version https://i.imgur.com/YkuXcG8.pnghttps://i.imgur.com/7WTiZN7.png

Thank you!

justrealmoms
tagDiv Member

Hi Anamaria,

The website is offline, since we can’t set it live with the mobile pages not working – 90% of our traffic is mobile.

It’s https://www.justrealmoms.com.br. Would you need access to the dashboard?

We currently have not yet installed a cache pluin, as in the past it messed up our setups and was incompatible. Can you kindly suggest the best one to use with Newspaper?

We need this website live Today. please let me know what you need to make mobile pages work. Thanks!

Bettina
tagDiv Staff

Hello @Beavlid !

Have you ever installed that demo before?
This issue seems to be a cache problem.
Also, make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello @vangeorgo!

We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you need to use the mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin.

Thank you!

madcownews
Participant
#0

when I install tagDiv composer plugin I get a fatal error its
syntax error, unexpected ‘?’ in /home3/danieli8/public_html/wp-content/plugins/td-composer/legacy/Newspaper/includes/td_config.php on line 34034

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