Search Results for 'install'

Hello @soku!

If you use standard templates, then make sure you have the Standard Pack plugin installed and activated.

Let me know the results!

Thank you!

Hello,

If you install a Pro Prebuilt Website the changes from the Theme Panel for fonts will not apply, to change the font on block/post you can edit with tagDiv Composer -> https://prnt.sc/10grx77 , select the block/post and in Style, you can change the font => https://www.screencast.com/t/sUE7ug4UIAR5 also, after you can copy the style and paste it -> https://i.imgur.com/WCHxXlr.png
This is a video about how to change the fonts => https://www.youtube.com/watch?v=jQvA64uTLkI
Hope this helps you!

Thank you!

Hello Barbara!

I suggest you to install a polish keyboard, so you’ll have these marks and you can put it again easily: https://www.screencast.com/t/Tp5SkC3LI
If you do not delete the marks and save, then it will remain like you need in the TagDiv Composer.

Thank you!

Hello,

Please check if you have the tagDiv Standard Pack plugin installed and activated, if not, please activate it, clear the cache and see if the error persists.

Thank you!

Hello,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Better deactivate the mobile theme plugin and see the results, and assign the mobile page for page, like this => https://www.screencast.com/t/lektAhyjd
Also, clear your cache.

Hope this helps you!

Thank you!

Hello @terahlynn,

I’m sorry to hear that, but can you give me more details on what problems you encountered when trying to install a prebuilt website?
Also, for the logo please let me know if you have installed the mobile theme plugin, if yes, then you need to add the logo in Theme Panel -> Mobile Theme -> Header https://i.imgur.com/xLy7CWY.png
Also, if you use a responsive or mobile page, please check those articles
-> https://forum.tagdiv.com/add-logo-newspaper/
-> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY

Also, please us know what plugins you have installed.
Also, please provide some screenshots/video and the link to your website.

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00 AM to 05:00 PM GMT+2

Thank you!

Hello,

I’m sorry, but I’m not sure I fully understand your issues.
Can you provide more details, like what plugins you have installed? Also, please do a test using only tagDiv plugins -> https://i.imgur.com/j8q38If.png, and see if you can edit the pages.

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00 AM to 05:00 PM GMT+2

Thank you!

Hello,
Unfortunately, there is no guide for how to move from Newsmag to Newspaper, but I will try my best to help you.
First, you need to make sure that you have a full backup for your website and database.
Now what you need to know is that during this process some elements, design from your website can be changed, so here are the steps that you need to do:
Right now you have the Newsmag theme activated, what you need to do is to install via WordPress the Newspaper theme, but do not activate it. After the theme is installed, go in plugins and disable all tagDiv plugins you have enabled, after that you need to activate the new theme (Newspaper theme) and make sure that you update and activate tagDiv Composer, tagDiv Standard pack (those plugins should bring back the website look and can be installed from Newspaper > plugins), also enable the rest of tagDiv plugins that you are using -> https://i.imgur.com/MvKx52B.png
I hope this will help you!

Hello,

Please do the following steps
1. disable tagDiv Opt-in builder
2. uninstall(delete) tagDiv Opt-in builder
3. clear cache (if cache plugin exists)
4. install tagDiv Opt-in builder
5. activate tagDiv Opt-in builder
6. clear cache (if cache plugin exists)

After this, it should work fine.
Also, for column text, please check this topic https://forum.tagdiv.com/topic/wp-editor-does-not-work-error-404/#post-426375

Thank you!