- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- NewsmagUsing the theme translations together with WPML
- NewsmagHow to update a plugin
- NewsmagNewsmag theme support
- NewsmagCustom Post Type Support
- NewsmagImport / Export theme settings
- NewsmagHow to add icons in the menu
- NewsmagRequirements for Newsmag
- NewsmagNewsmag documentation
- NewsmagHow to update the theme
- NewsmagBlock settings tutorial
- NewsmagHow to update the WPBakery plugin
- NewsmagIntroduction
- NewsmagMain menu
- NewsmagFeatured image or video
- NewsmagAuthor card
Hello,
Usually, this problem when the AMP version is displaying on the desktop, the plugin for the cache that you are using don’t recognize AMP version (mobile version) and display it, on the desktop. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please asks your host if a cache plugin is enabled.
Also, the footer you can customize from Theme Panel-> Mobile Theme -> footer => https://i.imgur.com/7ABDfSe.png
Thank you!
Hi all,
I have been struggling with this for a while, often I am given the AMP version of my site when I view it on chrome desktop, also applies to other desktop browsers I use through browserstack.
For example: https://livingunrefined.com
I have the AMP plugin installed with mobile plugin.
What I am also confused about is my AMP page has a different footer to my mobile version.
Any help much appreciated.
Hi Anamaria,
Your suggestion helped. I deleted the plugin and then reinstalled it from scratch to get it to work.
Thank you!
Hello,
Please provide the link to your website to inspect it.
Also, we recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/.
Thank you!
Hello!
I am interested in applying some of the great customizations of the Newspaper Theme, but I don’t want to mess or override my woocommerce has I have several plugins and would like to be able to just specify my default shop page to a cloud template but if there was an issue be able to revert back, or will I have to uninstall tagDiv Shop plugin?
If you only install the TagDiv Shop, the templates will remain the same. The templates will be changed only if you proceed with installing a Prebuilt shop design or import cloud library templates.
Thank you!
The quick fix is to install the Classic Widgets Plugin:
https://wordpress.org/plugins/classic-widgets/
Here are a few links of other folks with the same issue:
https://core.trac.wordpress.org/ticket/53789
Not sure I understand what you were trying to communicate.
I run Newspaper theme, but I do not have any Woocommerce theme installed, I only use the default pages installed by woocommerce.
Hello!
Please deactivate all non-TagDiv plugins, clear all cache and see if the problem occurs.
Also, check if your theme and plugins are up to date(version 11.2), installed and active.
Thank you!
Hello!
Please make sure that all the TagDiv plugins are up to date, installed and active. (Standard Pack plugin also)
It seems that you use Mobile Theme plugin for the mobile version. As you know, the settings for this mobile version are in the Theme Panel.
After all this, if the problem occurs, then please provide how was before or if these changes are because of the update.
I recommend you to make a full backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
Thank you!
Hello!
Please make sure you have all the TagDiv plugins installed and active. Also, the theme is up to date(version 11.2).
I recommend you to make a full backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let us know the results!
Thank you!
Hello!
No, in order to override the aesthetics of what your are having at them moment you will need to either install a prebuilt website or a template.
Thank you!
Hello!
Please check if you have all the TagDiv plugins installed and active: Standard Pack, Tagdiv Composer, Cloud Library.
Thank you!
Hello,
Please do the following steps
1. disable all tagDiv plugins
2. uninstall all tagDiv plugins
3. clear cache (if cache plugin exists)
4. re-install all tagDiv plugins again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate all tagDiv plugins that you use
6. clear cache (if cache plugin exists)
Also, please let me know what PHP version do you have, we recommend version PHP version 7.3 or higher.
Also, please ask your host about a security plugin, maybe you have a security module that blocks this.
Also, please do a test using only tagDiv plugins clear all cache and check the results.
Thank you!
Hi TheZugzwangBlog, usually this problem get solved be deleted and reinstall the tagDiv Composer plugin (this need to be reinstall from Newsmag > plugins).
If the problem is still not solved, please contact us via email and we’ll check the situation as quick as possible.
Thank you!
We are worked on a staging server and installed the Newspaper with a full demo and make our customization right now if we copied the theme files, plugins and pages but it’s not working fine, cloud templates, custom code is missing so I need to know what is the tables or rows should I copied to the live database.
I have been searching and haven’t quite found the answer to a question I have about installing the tagDiv Shop plugin and using a TD Cloud Shop Base Template. If I install plugin and then install a woo shop base cloud template does this automatically override my current “shop” page for woocommerce? Woocommerce shop page is a default page and a permalink setting, so do I have to specify in either the permalink/woocommerce->settings->products->shop page to use the TD Cloud Library Shop page?
I am interested in applying some of the great customizations of the Newspaper Theme, but I don’t want to mess or override my woocommerce has I have several plugins and would like to be able to just specify my default shop page to a cloud template but if there was an issue be able to revert back, or will I have to uninstall tagDiv Shop plugin?
I apologize if this has been answered, but I have looked and read several links, but could not find a place that listed the answer.
Thank you very much, I fixed it. Great support!
The share bar is from another theme I installed before Newspaper. I wish I knew this theme earlier… Keep doing good work guys!
Yes normal header ad is done. But the problem is in Auto Ad, Anchor Ad and Vintage Ad which pop up after opening the page.
Example-
Anchor Ads – https://prnt.sc/1mutldu
Vintage Ads – https://prnt.sc/1mustzo
Both of the above ads work properly when I install another theme on my site. So I think the problem is in the mobile theme. Please resolve this quickly.
Hello !
This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hello,
after the Update my Website is completely broken. My custom templates aren’t showing and all of my settings are gone. I needed to install the Composer again and the Social plugin. It says I need to activate the theme again.
What just happened?
Hello ashdagar,
Please provide some screenshots of what you want to change. also, do you have a prebuilt website installed?
Thank you!
Resolved!
It looks like I needed to re-install/activate the optional tagDIV Standard Pack Plugin. ?
Hello,
Seems you have the Mobile theme plugin activate, when you install and activate the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
Better deactivate the plugin and see the results
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Also, if you create a mobile page, please check if is set correctly => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Thank you!
Hi, I have a problem saving my theme options from the theme panel.
Here is what I tried so far:
1. Disabled all plugins, cleared browser cache.
2. Upgraded/degraded PHP versions and tried.
3. All theme requirements are already fulfilled including, memory limit.
4. Uninstalled and reinstalled the theme.
Unfortunately, nothing seems working for me. Please note that the theme is activated. I wonder what could be creating the problem. Any answers will highly be appreaciated.
Hi,
If you’re seeing only NAVER please make this adjustment in the tagDiv Composer plugin -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_first_install.php
=>https://www.screencast.com/t/yO3iU8E5JhH
Then hit a save in the theme panel and then revert the code back to the original, this will make the social icons appear properly again -> https://forum.tagdiv.com/design-post-pages-using-default-templates/.
If you don’t have success you can send us an email at contact@tagdiv.com and provide
– wp-admin URL and credentials
– cPanel URL and credentials
We will fix the problem. Include a link to this topic in the email.
Let me know the results!
Thank you!
