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MidnightKid
tagDiv Member

Thanks for your response.
I completely reinstalled WordPress and the newspaper theme, and I still get the same result before adding or editing anything. All I had done was install the pre built newspaper pro demo.

I later created a new page using the page builder + latest articles + pagination and that allows me to use the tagdiv composer on the page.

Is there any fix for being able to use and edit the default homepage???

Thanks,
Connor

Bettina
tagDiv Staff

Hello!

From what you describe it seems you have installed Mobile theme plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with it’s own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
If you want a responsive version, then better deactivate the plugin and see the results.
Unfortunately, in our theme there is no setting to achieve that feature.

Thank you!

Bettina
tagDiv Staff

Hello!

1. Mobile – Displays content using the Mobile Theme on small screen devices (no AMP)
2. Mobile+Amp – Displays content using the Mobile Theme on both mobiles and AMP
3. AMP – Uses the responsive version of the theme on small screen devices and Mobile Theme only on AMP.
Please make sure you have Mobile Theme and AMP plugin installed and active.
For more information about those plugins, you can find in our documentation:
https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Dibbes
tagDiv Member

Hi Bettina,

For sure I installed it and the website is in air for some months.
The Url with the problem I send, so you can see what is the problem:
https://myrocknews.com/rogue-pr/

So, the password field is not styled and positioned well and is not working.
It seems not possible to change this..

Bettina
tagDiv Staff

Hello!

Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If there is still some problems and you want to sent us the password protected, you can send us an email at contact@tagdiv.com we will take a look. Include a link to this topic in the email.

Hope this will help you!

Thank you!

amitfahad
Participant
#0

Currently, I am using the London News PRO premade theme. With Yoast SEO I face severe problems.
When I install and active Yoast SEO I see my site is down and Find this on my WordPress site health status:

“An error occurred while checking whether your site can be found by search engines
SEO
Ryte offers a free indexability check for Yoast SEO users. The request to Ryte to check whether your site can be found by search engines failed due to an error.

Error details: cURL error 28: Operation timed out after 5000 milliseconds with 0 bytes received (http_request_failed)
If this is a live site, it is recommended that you figure out why the check failed.(Opens in a new browser tab)

Go to Ryte to analyze your entire site(Opens in a new browser tab)”

How to get rid of it? Every time this problem remains on my site when I use Yoast SEO plugin.

Also during writing a post, Yoast SEO shows that I did not place outbound and inbound links correctly and several other errors. But when I refresh the page, the Yoast SEO shows correct analysis. However, after some time, the Yoast SEO plugin stats showing the same error. It takes a lot of time to write content for this problem. Can you help me with the issue? Thanks.
My website is: https://holotin.com/

lyon
Participant
#0

Hello, We are using Newspaper theme version 10.3.9.1 on our multisite, with WordPress version 5.6.1.

We are having the same problem as described in this other post https://forum.tagdiv.com/topic/mobile-theme-also-showing-on-ipad-viewports/, when we view our website on a tablet (iPad, Kindle Fire, etc) the mobile version of the website displays instead of the tablet view that we set up in TD Composer.

In the other thread, the suggested course of action was to check WP Super Cache settings, but we have set up WP Super Cache according to the directions on your support page. We’ve also tried disabling all plugins in case there was a conflict.

Here is some more info from the system status page, please let me know how we can fix this, thank you.

Theme name Newspaper
Theme version 10.3.9.1
Theme database version 10.3.9.1
HTTP channel test wordpress
Theme Mobile Newspaper mobile version

php.ini configuration
Server software Apache/2.4.38 (Debian)
PHP Version 7.4.10
post_max_size 32M
max_execution_time 120
max_input_vars 3000
SUHOSIN installed false

PHP extensions
mbstring available
GD library available

WordPress and plugins
WP version 5.6.1
WP multisite enabled Yes
WP Language en_US
WP Memory Limit 512 MB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache

PSumbler
tagDiv Member

Thank you – the plug in was installed but I deleted all the other plugins and it then worked so there would have been a conflict there somewhere

Thanks for your help

yourexpatfinance
Participant
#0

Hi,

I have just purchased the Newspaper theme.
I specifically bought it, because I liked this demo:
https://demo.tagdiv.com/newspaper_business/
However I can’t find it in the list of pre-built demo websites to import and use

How can I install this demo content?

Thanks

Bettina
tagDiv Staff

Hi,

Regarding to your screenshot, here you are on homepage and if you want to have on mobile devices a mobile page from that list you need to just click once and it will assign that template for the mobile version of the homepage. There is selected mobile page because it’s in a green color which means the design from that mobile page will be applied in mobile version of the homepage. So, in this mood you need to do with all your pages, access the desktop version first and assign a template for the mobile version from that list.
If you want a responsive version of your desktop (which means the mobile version will display a similar layout/design like in desktop) then you don’t need to assign any mobile page created or imported by you.
If you need Mobile Theme, then you will have a default design which you can not have so many setting for it, but you increase your page speed a little bit and all what you need to do is to install The Mobile Theme plugin.
Hope that helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check if you have the latest version of the theme, v10.3.9.1.
Also, if you have the last version please deactivate the tagDiv Composer plugin, delete it and re-install it from Newspaper plugins => https://www.screencast.com/t/hpckcc2K

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hi,

A could/PRO template can be easily edited with our TagDiv Composer plugin: https://forum.tagdiv.com/tagdiv-composer-tutorial/ ; For example, an element from your header has a row and a column and by selecting the element’s row or column you will have extra settings to can change the position in your header, color, size, etc. Also if you select the element and not the row of the element, you will have also another settings for editing the element from inside the block. All these are presented in our tutorial provided above. Everybody can adjust the elements with drag and drop how they need, sometimes you need to adjust also the sizes to can fit your element in place.
If you set -200px on the left column, your element will be moved 200px to the left direction. If you set +200px on the left column, the element will move 200px to the right: https://www.screencast.com/t/iwT3ochM
My suggestion is to play with margins. Margin will move the element entirely. Padding will only set a gap between: https://www.screencast.com/t/kLG8VTblvA; https://www.screencast.com/t/aL7eKZngwz
If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Mobile – Displays content using the Mobile Theme on small screen devices (no AMP)
Mobile+Amp – Displays content using the Mobile Theme on both mobiles and AMP
AMP – Uses the responsive version of the theme on small screen devices and Mobile Theme only on AMP.
How to set the footer for Mobile Theme? If you access Newspaper -> Theme panel -> Mobile theme then you will find some setting which you can change in Mobile Theme version because The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ ; So, in the end we can see that you can not change the Mobile Theme so much, you can upload a logo but you can not modify it to adjust in place with TagDiv Composer plugin how you can adjust in other cloud templates. If you want to create mobile pages, then you don’t need Mobile Theme installed and you need to assign the templates. Also, if you want a responsive version of your desktop into devices, then you need to deactivate Mobile Theme and the responsive version will display automatically.
Some words from your website for example: Follow us, search you can change it from Theme panel -> Translations, or when you edit the element with TagDiv Composer and there can be a setting with a field and you can change the title.
If you will don’t find a setting to change a color, then the last option is to insert a custom CSS in Theme panel -> Custom code which can change your design from your pages.
I hope it helps!
If I passed a question or an issue you didn’t solve yet, then please provide more details about it to understand what you need to edit exactly and help you efficiently.
If you can’t manage to deal with some settings or issues you can also contact us via email and provide wp-admin and Cpanel access so we can investigate the issue. Let us know and we will gladly assist you.

Thank you for your understanding!

geniuscrossltd
tagDiv Member

The alias works, you can verify that HTTPS also works. After all, just click and you can see.
WordPres is installed on your own VPS. The alias is added as an alias. I don’t know what I would write more 🙁

Anamaria
tagDiv Staff

Hi,

The theme package does indeed contain the Revolution slider. No need to activate it, simply ignore the activation messages. It is a bundled plugin, you can use it fully without the need of an activation key
– https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
How to install Revolution Slider v5-> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Import Revolution Sliders on demos -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/

If this is not what you mean, please let me know!

Thank you!

periodical.apartments
tagDiv Member

I reinstalled plugins but errors persist:
Error
What should I do? Help me please.

Anamaria
tagDiv Staff

Hi,

Please check if you have the latest version of the theme, v10.3.9.1.
Also, if you have the last version please deactivate the tagDiv Composer plugin, delete it and re-install it from Newspaper plugins => https://www.screencast.com/t/hpckcc2K
Also, make sure you set the API Key from Instagram like in this guide -> https://forum.tagdiv.com/instagram-widget/
If the problem is not solved after, then we need to take a look.
Please contact us via email at contact@tagdiv.com and provide the following:

– wp-admin URL and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you!

Anamaria
tagDiv Staff

Hi,

It seems you have installed Mobile theme plugin. If you created the mobile pages with tagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Better deactivate the plugin and see the results.

Hope this helps you!

Thank you!

Eduardo-C
Participant
#0

I’m sorry, I don’t understand how to import a demo Slider fro Slider Revolution. When I go to :
Slider Revolution -> New Module from Template -> then choose module and install, I am asked for a license key.
However, I have seen posts in this forum stating that demo sliders have been successfully imported… What am I missing please?

Bettina
tagDiv Staff

Hello!

If you won’t use default templates, then you don’t need to have Standard Pack plugin installed. I’m glad you solved your issue.

Thank you!

Bettina
tagDiv Staff

Hello!

From what you describe it seems you have installed Mobile theme plugin. If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with it’s own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
If you want a responsive version for your desktop to be displayed on mobile, better deactivate the plugin and see the results.

Thank you!

ayoub lek
Participant
#0

Hi
After installing the newspaper theme, my website (Sahramarocain.com) has become unreachable. I mean it does not load directely. I fixed the problem twice by deleting the cache, however the problem has become repetitive.
Thanks,

Bettina
tagDiv Staff

Hello!

Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict, so please deactivate ALL plugins except tagDiv ones, also if you are using ca cache plugin, deactivate it, clear all cache (also from your browser) and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Also we have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/

Let us know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure you have only the tagDiv plugins enable, to be sure isn’t a plugin conflict.
When you installed the Prebuilt Websites, you can choose if you want with the content or without content, you need to enable in the checkbox “Include content” => https://www.screencast.com/t/NpSQm5MVV

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

You can install and activate it from Dashboard -> Plugins.
Please note that you can use only one builder.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure the settings are set like in our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
If the problem persists, please make a test only with tagDiv Composer plugins and Wp Super cache plugin.

Let me know the results!

Thank you!

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