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Hi,
To fix the problem you need to make sure that you have Newspaper 10.3 and the YouTube api key is set in theme panel as in our documentation from here -> https://forum.tagdiv.com/youtube-api-key/
If the YouTube api key field is not display in theme panel, please make sure that you have Newspaper v10.3 installed if the problem persists, deactivate tagDiv Composer, delete it and install again the plugin from Newspaper > Plugins -> https://imgur.com/iVuqltC
Hope this will help you!
Thank you!
Hi,
If you imported some cloud with a video playlist, then make sure that you have set in theme panel the Youtube api key -> https://i.imgur.com/EzuYzoq.png -> https://forum.tagdiv.com/youtube-api-key/ and there should be no problems. If the YouTube api key field is not display in theme panel, please make sure that you have Newspaper v10.3 installed if the problem persists, deactivate tagDiv Composer, delete it and install again the plugin from Newspaper > Plugins -> https://imgur.com/iVuqltC
If there is still a problem, please provide some more details.
Thank you!
Hi,
Please not that you can not have an optimize website only installing a theme.
Also Please note that page speed is not covered by the support team due to our support policy: https://forum.tagdiv.com/newspaper-theme-support/
If you want us to optimize your website you can make a request here -> https://tagdiv.com/premium-customization-services/
Thank you for your understanding!
Hi, I want you to optimize my site https://wwe-news.com/ from your site. I installed WP Super Cache but it messed with the site. So, i installed WP rocket which did work a little but mobile speed is still there. When i bought the theme’s latest version, i thought i just have to install it and my site will be optimized, it’s not like that. I am not a developer and i did tried but unable to optimize the site by myself. So, its came to you as i am using newspaper theme for very long time. Kindly do it for me.
I see this user says “Yes, I could finally solve the problem by doing a clean installation from 0, importing content and images.”
Do I have to do this? It seems rather extreme. Does that mean a clean installation of Newspaper 10.3 or I have rebuild the website in some way?
Hello,
I installed NewsMag on my hosting and it works like a charm, until I active “td-mobile-plugin”. After activation td-mobile-plugin all settings made revert to defualt.
I already sent mail to support.
Best Regards,
Prashant
Dear Vlad, thanks for the video, but I cannot open the existing Startsite with the Index in the tagdiv-composer, I can open the tagdiv-composer just for sites like Medikit 🙁 I don’t get the option to edit the site in the tagdiv-composer. I don’t know why. I just get the possibility to open the customizer or go the theme support… But the tagdiv-composer is installed. I’m using the Coffee-Blog-Theme.
Greetings Kathrin
Hi,
The amp plugin need to be used with tagDiv mobile theme plugin with one of these options -> https://i.imgur.com/ovRIeOD.png also if you want to display pages as amp you need to set a content for theme in mobile editor -> https://i.imgur.com/AdpGQzs.png
Also if the WP Super Cache plugin is set as in our documentation from here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ and you do not have other plugins for optimize or cache there should be no problems.
If the problems persist, please let us know!
Thank you!
Hello !
I am not sure what exactly do you mean. Our guide is less than 2 weeks old and it is up to date.
Please make sure that you have the Newspaper 10.3 and also remove and re-install the TagDiv Composer plugin !
Thank you !
Hello !
Please make sure that you are using version 10.3 of Newspaper and also we recommend removing and re-installing the Newspaper Theme.
Also you will need to integrate the youtube api key as you can see here: https://forum.tagdiv.com/youtube-api-key/
Thank you !
Hello !
For the youtube to work please remove and re-install the tagDiv Composer plugin.
The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
You will have to recreate your pages into the Mobile editor or completely disable the mobile theme.
Also you can disable mobile theme on certain pages or posts by following this setting: 
Please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC
Thank you !
thanks for your kind replay, we uninstalled the other plugins,
but the issue is not solved
am sending the link http://www.minecampus.com/blog/
Hello !
You will need to remove and reinstall the tagDiv Composer.
Please do not leave your credentials to the public here.
Unfortunately we couldn’t log into your website. Please let us know if reinstalling tagDiv Composer plugin worked for you.
Thank you !
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
This could be a plugin conflict so please try to disable all plugins before attempting to install the theme plugins. Most likely there is a plugin causing the conflict.
If there is still a problem, please provide a link to your website where I can check this problem.
Let us know the results!
Thank you!
Hi,
For this you need to set the YouTube api key as in our documentation from here -> https://forum.tagdiv.com/youtube-api-key/ if the field for api is not appearing in theme panel, please deactivate and delete the tagDiv Composer and install it from Newspaper> Plugins -> https://i.imgur.com/1y62pRt.png
Thank you!
Hi,
If you have installed that demo you need to set the Youtube api key in theme panel and the video will start to work again -> https://i.imgur.com/Jxzk5lo.png
Thank you!
Hi Vlad,
Thank you. I am aware of this, and have all plugins installed as latest versions from ThemeForest and activated. I also have the latest version of NewsPaper installed.
The latest demos, Gourmet Pro and Gossip Pro are not listed as demos for me to install at all. Not just greyed out and requiring plugins to install, they are not there!
Thank you for your further assistance.
Thanks for your answer.
1. We already had the plugin installed, but after i put the same configuration like you, now it works. thx!
2. I can not integrate the youtube api. At my theme panel i can not fiend the box to fil in:
At the widget i put it like this:
3. Thats regrettable 😉 thx.
Hi,
The mobile version appear on desktop when is a cache problem, so if you are using some cache or plugin for optimization, please deactivate them and try again.
We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let me know the results!
Thank you!
Hello !
CTRL + SHIFT + R on the page. For cache we recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/ We have tested your website and everything seems to work fine.
Thank you !
Hi,
Please note that Newspaper theme has features that Newsmag them don`t, therefore you need first to make a full backup to your website, after that disable all Newspaper plugins, disable the then and install activate the Newsmag theme and plugins.
Thank you!
i tried to import CLOUD LIBRARY TEMPLATE to change category page and it shows error 404 page, not the template i installed
here is my website tech3mind.com
Hello !
Please clear your cache. For cache we recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/ We have tested your website and everything seems to work fine.
Thank you !
Hi,
There were some problems that now are fixed, for this you need to deactivate and delete tagDiv Composer, tagDiv Cloud Library and tagDiv Social Counter and install them again from Newspaper> Plugins -> https://i.imgur.com/3yuTFLz.png.
This should fix the problem.
Thank you!
Hello !
1. If mobile theme is rendered on desktop that is because of the cache. 99% of this cases the mobile theme is rendered on desktop because of the Cache plugin. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
2. Please make sure that the Youtube Api is integrated as you can see here: https://forum.tagdiv.com/youtube-api-key/
3. Unfortunately we have not tested any ads plugin so we cannot recommend any !
Thank you !
