Search Results for 'install'

Hello elimiz,

It seems to be a problem on your website which does not come from our theme. First of all. try to make a new clean install from scratch via FTP way, clear all the caches, purge CDN files if you are using something like this and check the results. Please refer to the following topic here -> https://forum.tagdiv.com/topic/scripts-blocking-website-from-loading/

Thanks for your understanding!

Hi,

Please provide more details about the problem so we can help you. The demos can be installed like this
– https://forum.tagdiv.com/installing-demos/
If you could specify what are the issues that are preventing you from installing a demo, it would be very helpful.

Thanks

Hi,

Please try as as a first step to deactivate all plugins except theme plugins, then check if the composer works properly.
Additionally check the theme system status, ask the hosting provider to make changes according to this guide if necesarry
– https://forum.tagdiv.com/system-status-parameters-guide/
Seems there is a 404 on a theme file, ultimately you could try a theme re-install by FTP if possible
– https://forum.tagdiv.com/install-via-ftp/
Let us know if there still is a problem.

Thanks

Hi,

1. From what I can see that is the WordPress admin bar. The admin bar should not be displayed for visitors/users that are not logged in. If you made modifications to WordPress code, or installed a plugin to change this functionality, please remove it and the admin bar should be removed. Try deactivating all plugins except theme plugins and clear all caching. Check the results.

2. I don’t see any problem with the post content on the website, compared to the demo posts for example
– https://www.screencast.com/t/LcXjxaQXf
Please correct me if I misunderstand the issue.

Thanks

Hello The Irish Place,

Please notice that each demo has the own fonts used and if you want to change it you should check the Theme panel and change the font from there. Also, if your Theme panel does not have anything, please check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps!

Thanks for your understanding!

Hi,

From what I can see the demo code is still applying
– https://www.screencast.com/t/ZCTAl2IFCf
The result after removing it should be like this
– https://www.screencast.com/t/AtWVTEOyrr8e
If you removed the code as shown, it means it is still being served from cache. Please clear any caching installed, then check the results.

Thanks

Hi,

There is a setting in the theme panel that removes the author name on posts
– https://www.screencast.com/t/xc1ge2g5
– https://www.screencast.com/t/q9WTGGffiHR
This setting should be sufficient, there would be no need for additional CSS code. If you disabled them in the panel as shown and they are still displayed, try clearing any installed cache. It could be a caching issue.

Thanks

Hello ufuksen,

I have inspected your website page and I saw that your search page is using the module_16 which are not working good. Please try to disable all of the untested plugins because I saw that you are using something like this which can interact with the theme core files and causes a lot of unknown issues. Try to disable all of these and leave just to active only the plugins that come bundled with the theme core files and rule out any conflicting plugins. If the problem is still there, I recommend you to make a new clean install from scratch via FTP way, clear all the caches and check the results. Please keep in mind that I have tested this module to my website and the search results seem to work as expected, without any problems. Try to clear all the caches, purge CDN files if you are using something like this and check the results. The problem is that the thumbs for search template are not right cropped and that’s why you do not bring good results. Check here -> https://www.screencast.com/t/ft726CVpMX After you have followed all of these steps and if the problem is still there, you should Regenerate your thumbnails with Thumbnails Regenerate or Force Regenerate.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,

The final step after updating the theme would be to update the plugins. You can do that in any way you want. Either by FTP or through WordPress plugins section. Deactivate and remove them and install the new ones from the latest theme package.

Thanks

Hello mortgageman,

Sorry for this inconvenience but please notice that we cannot provide support for your customizations and for untested plugins. My idea is to make a new clean install from scratch via FTP way, remove all of the untested plugins and use only required plugins and rule out any conflicting plugins.

Hope this helps!

Thanks for your understanding!

Hello,

Please update your theme to the latest version and then disable the multi-purpose plugin and delete it. Then install it again from the theme plugins section.

Thank you!

Please update your theme to the latest version and install the new multi-purpose plugin from the theme plugins section.
Thank you!

Hi,

The mobile theme plugin is sensitive when it comes to caching. We have only tested it with the recommended WP Super Cache plugin, in these circumstances it will work properly
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/cloudflare-cdn/
Other caching configurations are causing issues in some cases, similar top what you are describing. Note that the mobile plugin is optional, so a solution would be to simply deactivate it. The main theme has a responsive design so there will not be any problem.

Thanks