Search Results for 'install'

Hello Mohamed Kamil,

Notice that we only recommend using the FTP way for theme installing/updating because this is the surest method in this case. For more information about this way, please check here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for your understanding!

Hello lemads,

1)Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

2)Also, the third important rule is to do not edit a page which was created with Visual Composer with TD Composer.
Also, I have inspected your website and I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues like this.
For more information about how you should use our page builder incorrect way on our theme, please check the following useful tutorial here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/

Clear all the caches and check the results.

Thanks for your understanding!

Hi,

There should be no problem if the theme system status is set properly
– https://forum.tagdiv.com/system-status-parameters-guide/
If there is still a problem, please try to deactivate all plugins except theme plugins, then clear any caching installed. Check if this has any effect.
After trying this suggestion, if the issue is still present, send us an email at contact@tagdiv.com and provide admin login information. We will take a look.

Thanks

Hello Athanasios,

First of all, I will thank you for your interests and for purchasing our theme! Please notice that you have correctly purchased our theme. As you want is a demo which is included in our theme’s packet. You do not have to buy anything else! Please check the following documentation here -> https://forum.tagdiv.com/installing-demos/ regarding on installing the demo.

Thanks for the message!

Hello harshadadesta,

First of all, make sure that you are using the latest theme version which can be downloaded from Theme Forest and then, using the FTP way you should install the theme according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ because this is the surest method in this case.

Hope this helps and let us know how it goes!

Thanks for the message!

Hi,

Please provide a link to your website so we can take a look. That could happen if you have caching installed and maybe it is not configured properly.
The cache should be cleared when a post is published, like this setting in WP Super cache for example
– https://www.screencast.com/t/mbVEJPqe2D
Or maybe the filtering and sorting you set on the homepage does not display latest posts. Check that as well. This is a guide presenting block settings
– https://forum.tagdiv.com/block-settings-guide/

Thanks

Hi,

Seems to point to the tinymce editor. Please provide more details about the issue, what it is happening and where is the error displayed. If you have recently installed a plugin or made any customization or modifications, please revert them.

Thanks

Hello PAPPACLART,

Try to make a new clean install from scratch via FTP way because this is the surest theme method, clear all the caches and purge CDN files if you are using Cloudflare and check the results. Also, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Notice that before each theme install, you should make a full backup to your database to avoid losing your data.

Thanks for the message!

Hi,

I have tested the Big grid slide autoplay feature and it is working properly on my end. It could be a plugin conflict, please try as a first step to deactivate all plugins except theme plugins, and clear all caching installed.
Then check if the grid slides correctly.
If you could provide a link to your website where the slide is present we will inspect it.

Thanks

Hi,

There should be no problem from the theme perspective. Simply install the Yoast SEO plugin and configure the Facebook sharing
– https://forum.tagdiv.com/facebook-share/
More useful information here
– https://yoast.com/social-media-optimization-with-yoast-seo/
– https://kb.yoast.com/kb/why-doesnt-facebook-display-an-image/
– https://kb.yoast.com/kb/facebook-sharing-updated-details/

Thanks

Hi,

Indeed there seems to be an issue with the thumbnails quality. I have used one of your images in a test using same thumbnail size, these are the result
– https://www.screencast.com/t/tUG2n8k4n
There is a noticeable difference between the image quality. From what I can see the thumbnail is already created blurry
– https://www.southernvines.co.za/wp/wp-content/uploads/2017/11/Windmeul-Market-218×150.jpg
This should not happen, the theme does not influence the quality of the thumbnails. Please deactivate all plugins except them plugins, and clear all caching installed. Then regenerate the thumbnails again
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
The thumbnails will be recreates, and they should look better. If you have any image
quality filter added somewhere in the theme files or other configuration, remove it.

Thanks

Hi,

I believe that is happening because of the demo, this contains custom design and automatically loads the demo style at first, then the other settings from theme panel are applied.
A solution would be to modify the menu borders (top menu and main menu) directly in the demo stylesheet, change them to your current color there
– https://www.screencast.com/t/yNRc6jMqei1S
These flashes are noticeable if it takes a longer period of time to load the website.
For the top menu and main menu backgrounds, please try and enter this code directly in the theme stylesheet

.td-header-style-1 .td-header-top-menu-full {
background-color: #f9f9f9;
}
.td-header-style-1 .td-header-wrap .td-header-menu-wrap-full {
background-color: #303030;
}

This will load the backgrounds together with the rest of the style, reducing or removing the flash.
You could improve the website loading speed, to try and prevent such issues. Even installing a caching plugin may reduce or completely remove the problem
– https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks

Hi,

Please check the theme system status and make modifications to the WordPress and server parameters mentioned in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider for assistance, or maybe they can make them for you entirely.
Also check the permissions on the uploads folder
– http://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
After everything is set correctly please deactivate all plugins except theme plugins and try to install the demo again. Let us know if there is still a problem.

Thanks

Hello Goldie1234,

Please make sure that you are using the latest theme packet which can be downloaded from Theme Forest. To be sure, try to make a new clean install from scratch via FTP way because this is the surest theme method, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ This message appears when you did not do something good with the theme installing. Try again to install the theme, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,

As a comparison you could check the Google search page source, which contains only the search function
– view-source:https://www.google.com/
So basically you would like to make the website faster. That can be done regardless of how many lines are being loaded in the page source (HTML, CSS etc) There are many topics on the forum in this matter that you could follow. Some of them here
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thanks