Search Results for 'install'

Hi,

The message should not be displayed if you removed it here
– https://www.screencast.com/t/wRcj94sjbmN
– https://www.screencast.com/t/HEnp2eWxx
Try clearing any caching installed after you make the modification in that file.

Thanks

Hello Jfthai2015,

Sorry, but please notice that the theme should work as expected with the TD Composer and also, the Visual Composer. All of these builders has been tested with this plugin and you should bring best theme results if you are using them. If the problem is still there, you should make a new clean install from scratch and install only the theme via FTP way and also, only the required plugins and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello aleksandarcasual,

Now, do you have mobile theme activated on your website? First of all, please ensure that you are using the latest theme version installed via FTP way because this is the surest method in this regard. Install again the mobile theme and check the results. If the problem is still there, please let us know.

Thanks for the message!

Hello cbf99,

Check our documentation here -> https://forum.tagdiv.com/install-via-ftp/

Thanks.

Hi,

Something must of happened. Try to think back, maybe you have installed a plugin, or made any kind of modifications to the theme files. The post settings should not reset by themselves, or the missing images.
Please provide a link to your website and more details about this problem, so we can better understand what happened.

Thanks

Hello percezioni,

Notice that the speed booster is an optional plugin which can be activated in the same way as you install a new plugin.
The Speed Booster works only with the tested plugins. If you use other plugins, it will be automatically disabled, and I suggest to check this first in System Status. However there is a workaround to make it also work with other plugins, you can read more here – https://forum.tagdiv.com/topic/speed-booster-not-compatible-with-vaultpress/
Unfortunately, the time doesn’t allow us tot provide any custom and optimization services. We provide support only for the theme related issues based on Envato support policy – https://themeforest.net/page/item_support_policy I suggest to get someone to help you if you want to optimize your site.

Thanks for your understanding!

Hello,

You can try to install it using the cpanel or ftp. SImply access your plugins folder and move the plugin files to it. Here is a guide on how to install a plugin manually:
http://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/

The problem you are facing could be a permissions issue on your host/install: https://www.digitalocean.com/community/questions/wordpress-the-uploaded-file-could-not-be-moved-to-wp-content-uploads

Thank you!

Hello rgomez,

Please keep in mind that we provide theme support but we cannot make your website from scratch. Always, for each theme update, you should make a full backup to your database. For more information about our support policy, please check our documentation here -> https://forum.tagdiv.com/support-policy-2/ We recommend to do the theme update via FTP way according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ because this is the surest method in this regard.

Thanks for your understanding!

Hi,

Maybe you do not have the Social counter plugin installed and activated. Please check in the plugins section if the counter is present. If not, install it from the plugins folder in the theme package
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Thanks

Hello pdamon,

Notice that you can automatically update your theme using the Envato Market plugin, according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ but we do not recommend to do this. Our recommended way for theme installing is via FTP way because this is the surest method in this regard and in that way you will avoid eventual problems which might appear.

Thanks for your understanding!

Hello Ting-Chih Wang,

This behavior could be happened by your untested plugins. Please try to disable all of them, leave just Visual Composer to active, clear all the caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello techpostz,

First of all, I will thank you for your interests in our demos! If you like this demo, you simply install it from demo section from Theme panel, according to our documentation here -> https://forum.tagdiv.com/installing-demos/ I do not exactly understand what you mean through the same header. If you will install this demo you will bring the same layout to your end, as you can see here -> https://www.screencast.com/t/Kuli5rGzbTPB
If is not what you mean, provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hi,

Maybe the server does not meet the requirements for the level of load it currently has
– https://forum.tagdiv.com/requirements-for-newspaper/
Try to test while having no other plugins activated, except the ones provided with the theme. You should install this caching plugin with these settings
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also here you can find a guide to further improve the website
– https://forum.tagdiv.com/how-to-make-the-site-faster/
And maybe redesign your homepage using the tagDiv composer, and keep it as light as possible, like Bogdan suggested. Try using less block pagination, and ajax filters
– https://forum.tagdiv.com/block-settings-guide/

Thanks

Hello betawin,

First of all, please ensure that you are using the latest theme packet which can be downloaded from Theme Forest and then, make a new clean install via FTP way, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ Clear all the caches and check the results. Follow all the steps which are presented in our documentation and try to apply them for theme installing.

Thanks for your understanding!