- NewspaperWhen tagDiv Composer is Not Working
- TutorialsSystem status parameters guide
- NewspaperCache plugin – install and configure
- NewsmagRequirements for Newsmag
- NewspaperRequirements for Newspaper
A few weeks ago, my website (www.thecolonymagazine.com), suddenly lost all of the thumbnail images from it. My host is GoDaddy. They’ve hosted my site for 5 yrs and never a problem until now. I’m running PHP version 7.4.30 and Newsmag version 5.2.
This is the text that appears as a place-holder for the images on my homepage: “Enable thumb from theme panel-Block settings”. I tried enabling them but it didn’t work. I had also tried using a Thumbnail Regenerator plug-in (like you suggested to other users with this problem, and it didn’t work.)
With my research on this, I ran across a similar problem that people with the NEWSPAPER theme were having, and I found this solution that was posted by tagDiv:
VERY IMPORTANT! The regeneration process requires the installation of GD library for .php on the server for image processing. Please make sure that you have it installed and enabled on your server before regenerating thumbnails.
Would this also apply to the NEWSMAG theme as well? If so, please tell me where I can find instructions on how to install the GD library, and perhaps a different thumbnail regenerator plug-in, other than the one created by Alex Mills. ( he has died, and there hasn’t been support for 2 years for the plug-in).
Also, can you instruct me how to increase the PHP memory limit.
Hello Ravi,
If you get the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/
A working alternative for that situation is to open the cloud library from the front end. For example, you need a cloud category, go on a category and click on cloud -> https://i.imgur.com/rtOlQ9K.png also the cloud can be opened from tagDiv Composer -> https://i.imgur.com/tSMIb9e.pngYou can use a license key for one single product, but if you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
Thank you!
Hello,
First please excuse my writing because I go through Google translate.
I haven’t been able to update my settings for a while now. Indeed, the loading loops.
At the status system level everything is in the green.
NEWSPAPER Version: 12.1.1
PHP Version7 .4.33
WP Memory Limit 256 Mo
PHP Execution Time 60
PHP Max Input Vars 2000
Installed plugins:
tagDiv Composer
tagDiv Cloud Library
tagDiv Social Counter
Thanks in advance for your help
Hi,
The WP Memory you need to set in the WordPress wp-config.php file.
Also, please clear the cache a few times.
Thank you!
Hi,
Usually when this problem appears what you need to do is to double the wp memory that is alcoate for the website.
We recommend to set it on 256MB, if you already have it at 256 then double it.
-> https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
The allocated memory is 256M. I also got this error on the home page when I clicked the edit css button
Fatal error: Out of memory (allocated 94896128) (tried to allocate 2097152 bytes) in /home/abcd/public_html/wp-content/plugins/td-composer/includes/tdc_main.php on line 949
Fatal error: Out of memory (allocated 94896128) (tried to allocate 73728 bytes) in /home/abcd/public_html/wp-includes/class-wpdb.php on line 2187
When I reloaded, I got this error
Fatal error: Out of memory (allocated 94896128) (tried to allocate 2097152 bytes) in /home/abcd/public_html/wp-content/plugins/td-composer/includes/tdc_main.php on line 949
Hello,
Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ you can try to double the wp memory limit, and please make sure you do not have a plugin conflict.
Hope it will help you!
Thank you!
Hello,
Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ you can try to double the wp memory limit, and please make sure you do not have a plugin conflict.
Hope it will help you!
Thank you!
Hi,
Usually when this problem appears what you need to do is to double the wp memory that is alcoate for the website.
We recommend to set it on 256MB, if you already have it at 256 then double it.
-> https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hi.
We are using “Newspaper The Rimont Pro” Theme (https://demo.tagdiv.com/newspaper_the_rimont_pro/).
Unable to connect on Mobile or Tablet. SEE THE SCREENSHOT OF OUR PHONE HERE: https://imgur.com/a/XHv5YJq .
When we try to connect on Tablets and on Mobile Phones, we receive the following error:
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32768 bytes) in /home/.../public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_css_res_compiler.php on line 211
There has been a critical error on this site.Why is that ???
How to correct this error and allow the direction connection on small and medium devices because it is completely difficult for us to access the home pages of our site on Cell Phones (Mobile) and Tablets ???
Please reply to us.
Awaiting your reply.
Cordially.
Below I’ll copy and paste all the settings & statuses from the system status page:
Server software i Apache
PHP Version i 7.4.32
post_max_size i 5160M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 30000
max_input_vars 70000
SUHOSIN installed false
mbstring available
GD library available
WP version i 6.0.3
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 512 MB/request
WP_DEBUG False
Caching plugin WP super cache – for best performance please check the plugin configuration guide here.
When I go to my homepage and click to open the editor – the editor opens on the left side but the preview where the website should show – is blank.
Good evening,
The site is: https://rochestermom.com
We updated the Newspaper theme to 12.1 this evening, and updated the Newspaper TagDiv plugins, and the site was not loading the TagDiv shortcode at all. The link below is a screenshot of the problem.
I also copied a couple of the error logs from Kinsta, our hosting company:
2022/10/25 00:28:59 [error] 174#174: *29376 FastCGI sent in stderr: “PHP message: PHP Fatal error: Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0” while reading upstream, client: 199.48.94.108, server: rochestermom.com, request: “GET /rochestermn/guides/rochester-mn-guide-birthday-parties/ HTTP/1.1”, upstream: “fastcgi://unix:/var/run/php7.4-fpm-rochestermom.sock:”, host: “rochestermom.com:56292”, referrer: “https://rochestermom.com/”
2022/10/25 00:28:59 [error] 174#174: *29376 FastCGI sent in stderr: “PHP message: PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 37494768 bytes) in /www/rochestermom_257/public/wp-content/plugins/gravityforms/includes/libraries/class-dom-parser.php on line 136” while reading response header from upstream, client: 199.48.94.108, server: rochestermom.com, request: “GET /rochestermn/guides/rochester-mn-guide-birthday-parties/ HTTP/1.1”, upstream: “fastcgi://unix:/var/run/php7.4-fpm-rochestermom.sock:”, host: “rochestermom.com:56292”, referrer: “https://rochestermom.com/”
2022/10/25 00:20:35 [error] 174#174: *29010 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: Call to undefined function the_ID() in /www/rochestermom_257/public/wp-content/themes/twentytwentyone/template-parts/content/content.php:14
Stack trace:
#0 {main}
thrown in /www/rochestermom_257/public/wp-content/themes/twentytwentyone/template-parts/content/content.php on line 14” while reading response header from upstream, client: 5.45.80.13, server: rochestermom.com, request: “GET /wp-content/themes/twentytwentyone/template-parts/content/content.php HTTP/1.1”, upstream: “fastcgi://unix:/var/run/php7.4-fpm-rochestermom.sock:”, host: “rochestermom.com:56292”
Lastly, this was the Console error I saw when inspecting the site:
Uncaught TypeError: fbq.getState is not a function
init https://rochestermom.com/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js?ver=12.1:10
setTimeout handler*init https://rochestermom.com/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js?ver=12.1:10
<anonymous> https://rochestermom.com/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js?ver=12.1:16
Any help to resolve this would be fantastic, thank you!
This theme has a very big problem with over utilization of CPU, memory, load etc. I’m currently hosting with digitalocean – 1 GB Memory / 1 AMD vCPU / 25 GB Disk.
CPU – https://prnt.sc/Jph3jlgJw2XG
Load – https://prnt.sc/YGDbM8ssDK9W
Memory – https://prnt.sc/SvQR7JlcTXI7
Even simple tasks like setting featured image, opening TagDiv composer will trigger this issues. Can support please respond asap?
Hello,
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please double it and check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that you are using SSL and you have a good bandwidth, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J
Thank you!
Hello,
Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ you can try to double the wp memory limit, and please make sure you do not have a plugin conflict.
Here is an article about how to fix this problem:
There has been a critical error on your website.Also, please check the permalinks and re-save them -> https://i.imgur.com/MQPtVzl.png
Also, please let me know if you use WordPress.org or WordPress.com -> https://wordpress.com/support/com-vs-org/
Hope it will help you!
Thank you!
Hi,
Usually, this problem can be if there is enabled a restriction from the host, or if there is a custom code set in htaccess.
Also, you need to be sure that the theme requirements are set at least as in our guide, if you already have 256MB for the wp-memory limit, please double it.
Also, here is a guide that can help you: How to Fix the 403 Forbidden Error in WordPress
Thank you!
Hello,
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please double it and check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that you are using SSL and you have a good bandwidth, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J
Thank you!
Hello,
I have 8 different sites that use the Newspaper system. I have been recently updating websites from the oldest to the newest versions and switched to renewed templates with cloud builder. So far I had no problem and all changes were successful except for the Fast News PRO template. It added 6-8 seconds loading time for both HP and single article. I don’t understand what has influenced the performance of both mobile and desktop so much. During the update – I removed all unnecessary plugins, removed the cache plugin, regenerated the thumbnails by deleting unused formats. This is the only site that causes a problem. The problem does not apply to hosting, because on the same server I have a different domain on the Newspaper system and it loads like crazy.
Theme version: 11.5.1
PHP: 7.4.30
Max_execution_time: 300
WP Memory limit: 256mb / request
i uploaded the theme, deactivated all plug ins, changed the max_execution_time, max_input_vars, memory limit, and it wont even let me upload and save a logo. I have been at this for 2 days at this point. I dont have yoast, or buddy press. what can i do?
Hi,
Please check the wp-memory limit, should be at least 256mb, also make sure that you do not have an extra plugin to interfere and you also have a good connection to the internet with a good bandwidth.
Thank you!
Hi,
Please check if the wp memory limit is set like in our guide, most of the time this is resolving the problem.
In case that the wp memory is set and the problem persist, please contact us via email at contact@tagdiv.com and please provide wp-admin and we’ll check the problem as soon as possible.
Thank you!
Hello,
We’re trying to update one of our client’s website but when we proceed to the update of the Newspaper theme (so including the tagDiv plugins), we got an ajax error on all tagDiv plugins.
The error message doesn’t give any further information about the issue.
The theme is registered correctly.
Would you be able to help us on that please ?
Here’s the website URL : https://tribumedias.be/
And the WordPress status following.
Note that we restored a recent backup because trying to update breaks the site design etc.
Thanks and have a great day.
—————————-
### wp-core ###
version: 6.0.2
site_language: fr_FR
user_language: fr_FR
timezone: Europe/Paris
permalink: /%year%/%monthnum%/%day%/%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: undefined
environment_type: production
user_count: 12
dotorg_communication: true
### wp-paths-sizes ###
wordpress_path: /home/customer/www/tribumedias.be/public_html
wordpress_size: 566,09 Mo (593592890 bytes)
uploads_path: /home/customer/www/tribumedias.be/public_html/wp-content/uploads
uploads_size: 164,16 Mo (172130998 bytes)
themes_path: /home/customer/www/tribumedias.be/public_html/wp-content/themes
themes_size: 15,90 Mo (16672888 bytes)
plugins_path: /home/customer/www/tribumedias.be/public_html/wp-content/plugins
plugins_size: 148,27 Mo (155475098 bytes)
database_size: 25,61 Mo (26853376 bytes)
total_size: 920,03 Mo (964725250 bytes)
### wp-dropins (1) ###
object-cache.php: true
### wp-active-theme ###
name: Newspaper Child (Newspaper-child)
version: 10.3.9.1.1625672265
author: tagDiv
author_website: http://themeforest.net/user/tagDiv/portfolio
parent_theme: Newspaper (Newspaper)
theme_features: core-block-patterns, post-formats, post-thumbnails, automatic-feed-links, html5, woocommerce, bbpress, align-wide, align-full, editor-font-sizes, widgets-block-editor, editor-style, menus, title-tag, widgets
theme_path: /home/customer/www/tribumedias.be/public_html/wp-content/themes/Newspaper-child
auto_update: Désactivé
### wp-parent-theme ###
name: Newspaper (Newspaper)
version: 11.4.2 (latest version: 11.5.1)
author: tagDiv
author_website: http://themeforest.net/user/tagDiv/portfolio
theme_path: /home/customer/www/tribumedias.be/public_html/wp-content/themes/Newspaper
auto_update: Désactivé
### wp-themes-inactive (4) ###
Twenty Nineteen: version: 2.2, author: L’équipe WordPress (latest version: 2.3), Mises à jour auto désactivées
Twenty Twenty: version: 1.9, author: L’équipe WordPress (latest version: 2.0), Mises à jour auto désactivées
Twenty Twenty-One: version: 1.5, author: L’équipe WordPress (latest version: 1.6), Mises à jour auto désactivées
Twenty Twenty-Two: version: 1.1, author: the WordPress team (latest version: 1.2), Mises à jour auto désactivées
### wp-plugins-active (20) ###
Advanced Custom Fields: version: 5.12.3, author: Delicious Brains, Mises à jour auto désactivées
Child Theme Configurator: version: 2.5.9, author: Lilaea Media, Mises à jour auto désactivées
Duplicate Page: version: 4.4.9, author: mndpsingh287, Mises à jour auto désactivées
GDPR Cookie Consent: version: 2.1.2, author: WebToffee, Mises à jour auto désactivées
Ninja Forms: version: 3.6.13, author: Saturday Drive (latest version: 3.6.14), Mises à jour auto désactivées
Regenerate Thumbnails: version: 3.1.5, author: Alex Mills (Viper007Bond), Mises à jour auto désactivées
Revive Old Posts: version: 9.0.10, author: revive.social, Mises à jour auto désactivées
Revive Old Posts Pro Add-on: version: 3.0.7, author: revive.social, Mises à jour auto désactivées
RSS Featured Image: version: 1.0.5, author: Jordy Meow, Mises à jour auto désactivées
SEOPress: version: 5.9.0.3, author: SEOPress, Mises à jour auto désactivées
SiteGround Central: version: 2.0.8, author: SiteGround, Mises à jour auto désactivées
SiteGround Optimizer: version: 7.2.1, author: SiteGround, Mises à jour auto désactivées
tagDiv Cloud Library: version: 2.1 | built on 10.03.2022 11:40, author: tagDiv, Mises à jour auto désactivées
tagDiv Composer: version: 3.2 | built on 10.03.2022 11:40, author: tagDiv, Mises à jour auto désactivées
tagDiv Newsletter: version: 1.7 | built on 11.04.2022 7:46, author: tagDiv, Mises à jour auto désactivées
tagDiv Social Counter: version: 5 | built on 10.03.2022 11:40, author: tagDiv, Mises à jour auto désactivées
tagDiv Standard Pack: version: 1.3 | built on 10.03.2022 11:40, author: tagDiv, Mises à jour auto désactivées
Ultimate Blocks: version: 2.5.2, author: Ultimate Blocks, Mises à jour auto désactivées
UpdraftPlus - Backup/Restore: version: 1.22.19, author: UpdraftPlus.Com, DavidAnderson (latest version: 1.22.22), Mises à jour auto désactivées
WPCode - Insert Headers, Footers, and Code Snippets: version: 2.0.2, author: WPCode, Mises à jour auto désactivées
### wp-plugins-inactive (2) ###
Microblog Poster: version: 2.1.6, author: Efficient Scripts, Mises à jour auto désactivées
SiteGround Security: version: 1.3.0, author: SiteGround (latest version: 1.3.1), Mises à jour auto désactivées
### wp-media ###
image_editor: WP_Image_Editor_GD
imagick_module_version: Non disponible
imagemagick_version: Non disponible
imagick_version: Non disponible
file_uploads: File uploads is turned off
post_max_size: 256M
upload_max_filesize: 256M
max_effective_size: 256 Mo
max_file_uploads: 20
gd_version: 2.2.5
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: 9.27
### wp-server ###
server_architecture: Linux 3.12.18-clouder0 x86_64
httpd_software: Apache
php_version: 7.4.30 64bit
php_sapi: cgi-fcgi
max_input_variables: 3000
time_limit: 120
memory_limit: 768M
max_input_time: 120
upload_max_filesize: 256M
php_post_max_size: 256M
curl_version: 7.66.0 OpenSSL/1.1.1q-fips
suhosin: false
imagick_availability: false
pretty_permalinks: true
htaccess_extra_rules: true
### wp-database ###
extension: mysqli
server_version: 5.7.39-42-log
client_version: mysqlnd 7.4.30
max_allowed_packet: 33554432
max_connections: 500
### wp-constants ###
WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/customer/www/tribumedias.be/public_html/wp-content
WP_PLUGIN_DIR: /home/customer/www/tribumedias.be/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 256M
WP_MAX_MEMORY_LIMIT: 768M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Indéfini
DB_CHARSET: utf8mb4
DB_COLLATE: undefined
### wp-filesystem ###
wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
Hi mihai_somanescu, usually when this problem appears what you need to do is to double the wp memory that is alcoate for the website.
We recommend to set it on 256MB, if you already have it on 256 then double it.
-> https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello,
a few minutes ago my website, http://www.r3media.ro, displayed the fact that it encountered a CRITICAL ERROR. In the admin/modules, the „TagDiv composer” displays this:„Allowed memory size of 1073741824 bytes exhausted (tried to allocate 139925768802456 bytes)”.
My hosting service says that it cannot do anything. Can you help me? Its urgent
