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StudioMazzini
Participant
#0

Hello,

recently I had a lot of problems with the downtime of my website: http://sloveniatimes.com

It happens like twice a week and I usually get an error like this: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 13895175648707246400 bytes)

I already changed ALL the php settings to the absolute max (memory limit is on 1024M), but it still isn’t helping.
Caching plugin installed is wp super cache.

Some help would really be appreciated,
Thanks.

Piotrk87
tagDiv Member

Hi,

I have checked the memory limit on my website (jakaoferta.pl) and is currently 256 MB, but this didn’t help. Would you have other suggestions?
Piotr

Srinabh
tagDiv Member

Hi,

Please try this, i seemed to have this issue earlier aswell.

1. This problem can solved this problem in this way:
go in Newsmag > System status and replace the url from: -> https://i.imgur.com/St8rQKd.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/

2. Please make sure that the Memory Limit is set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ this value must be set in wp-config.php

didoulr
tagDiv Member

I reinstalled everything and it seems to be working !!!! THANKS !
The site is still very slow and I can’t success to edit the home page, the wheel turns in a loop…
I don’t understand why, when I add define (‘WP_MEMORY_LIMIT’, ’128m’); in wp.config this doesn’t appear in the status system.

INDRAPURNAMA.ID
Participant
#0

hosting provider setting PHP memory limit 256MB but in newspaper detect 40MB

GoodTimesKW
tagDiv Member

Completely deleted everything via FTP and reinstalled. Still same issue. Requirements are also set.

PHP Version
7.4.11
PHP Memory Limit
256 MB
PHP Execution Time
300
PHP Max Input Vars
5000

I’ve emailed the logins to the provided email. Thank You

admirko1989
Participant
#0

I have problem with my theme in my hosting cpanel sometimes I have 100% processes but I don’t have over 50 real time visitors. Please can you tell me how I reslove this problem.

My cpanel statistics now

Disk Usage
15.57 GB / 20 GB (77.84%)
File Usage
178,041 / 350,000 (50.87%)
Number Of Processes
80 / 80 (100%)
Physical Memory Usage
242 MB / 3 GB (7.88%)
MySQL® Disk Usage
192.23 MB / 4.62 GB (4.06%)
CPU Usage
1 / 100 (1%)
PostgreSQL Disk Usage
0 bytes / 4.43 GB (0%)
Bandwidth
606.72 GB / ∞

Calin
tagDiv Staff

Hi,
1. This problem can solved this problem in this way:
go in Newsmag > System status and replace the url from: -> https://i.imgur.com/St8rQKd.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/

2. Please make sure that the Memory Limit is set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ this value must be set in wp-config.php

If there is still some problems, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the license. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.
Let me know the results!

fuska
Participant
error 503 - topic
#0

“Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.”

Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.

I have a big problem: the theme knocks out the server (physical memory 1gb, i / o usage 1mb, 2 cpu). Even a simple search is enough to send everything offline.
I can’t understand why!

androlas
Participant
#0

Hello,

I received an email from wordpress indicating that wordpress found an error wiht this plugin : « tagDiv Composer ».

I quote in french (sorry), I must disable this plugin otherwise wordpress and website not accessible after some hours.

Pleas keep me inform, what I must do ?

Wordpress mail :

Ici, WordPress a trouvé une erreur avec l’une de vos extensions, « tagDiv Composer ».

WordPress version 5.5.3
Thème actuel : Newspaper (version 10.3.9) Extension actuelle : tagDiv Composer (version 2.7 | built on 08.12.2020 7:01) PHP version 7.4.13

Détails de l’erreur
======================
Une erreur de type E_ERROR a été causée dans la ligne 2880 du fichier /var/www/wordpress/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php. Message d’erreur : Out of memory (allocated 37748736) (tried to allocate 40960 bytes)

dtj-online
Participant
#0

Hello,
here any information to my system.
after update to wordpress 5.6 and theme 10.3.9.1 i can´t save nothing.
can you help me please.

Theme version 10.3.9.1
Theme database version 10.3.9.1
Server software Apache
PHP Version 7.3.25
post_max_size 48M
max_execution_time 300
max_input_vars 5000
SUHOSIN installed false
mbstringa available
GD library available
WP version 5.6
WP multisite enabled No
WP Language de_DE
WP Memory Limit 512 MB/request
WP_DEBUG False
Caching plugin WP super cache

Calin
tagDiv Staff

Hi,
1. This problem can solved this problem in this way:
go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/

2. Please make sure that the Memory Limit is set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ this value must be set in wp-config.php

If there is still some problems, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the license. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.
Let me know the results!

Calin
tagDiv Staff

Hi thethctimes, make sure that the Memory Limit is set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ this value must be set in wp-config.php
Let me know the results!

GoodTimesKW
Participant
#0

When attempting to edit the theme on the front end after clicking the edit with TagDiv composer button I get the following error:

502 (Bad Gateway) Error
Something’s gone wrong, but it’s likely temporary.
Try refreshing the page, but it’d be best to try back later.
This page error has the following parameters:
clientIP – ::ffff:162.233.109.98
gatewayHostname – starkgate-a02.cloud.iad2.gdg
originDomain – goodtimeskeywest.com
resolvedOriginDomain – goodtimeskeywest.com

Purchased the premium version of the theme thinking it would resolve the problem and NOTHING. Everything is up to date PHP is current version, memory limit in WP in increased. Never had this issue with a WP theme before I am unable to do or edit anything on the site at the moment.

rimivtech
Participant
#0

I am facing 2 issue with newspaper theme:

1. Theme Registration key is not getting activated – When I click on the “Activate Now” button, it shows me an error page (https://paste.pics/B1XCY)
2. WP Memory Limit still showing 40MB limit whereas it is set to 256MB (http://dronetalks.in/phpinfo.php), (https://paste.pics/B1Y6N)

Please help me rectify the issue.

msheldon
tagDiv Member

There seems to be a problem between WP 5.6 and Newspaper 10.3.9.1 in regard to the missing Tagdiv Composer button (it is missing altogether when creating a new post or page).

If you rollback WP to version 5.5 (using WP Downgrade), the Tagdiv Composer button returns.

This problem has been ongoing since the release of WP 5.6. I’ve tried all of the suggested troubleshooting even going so far as to reinstall both WP and Newspaper with no other plugins active except for the ones required by Newspaper, but the problem persists.

I have Bluehost as my hosting service and I have all of the requisite server settings active including WP_MEMORY_LIMIT set to 256M.

And the problem happens with the latest versions of either Chrome or Firefox.

The only editor option being presented with WP 5.6 and Newspaper is WP’s Guttenberg. editor

thethctimes
Participant
#0

On the welcome page of Newspaper within WordPress it says my PHP memory limit is 40MB, however when I check my memory allocation it’s saying 768M. Is this a theme issue?

pablof
tagDiv Member

Calin, as I wrote above, I have “define( ‘WP_MEMORY_LIMIT’, ‘128M’ );” in wp-config.php file, but stil in theme panel I have information that WP Memory Limit is 40 MB (yellow warning).

pablof
Participant
#0

Hi,

In Newspaper panel I have still information that WP Memory Limit is 40 MB (yellow warning).
But in config file is “define( ‘WP_MEMORY_LIMIT’, ‘128M’ );” and php info file says “PHP memory limit 512M”.

What can I do to reaper that?

Vlad S
tagDiv Staff

Hello !

Google adsense to the gallery it is not possible using Newspaper Theme features. Follow our guide and the steps shown there in order to properly increase your memory limit: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

athenac
Participant
#0

On the theme panel screen, there is a message showing the wordpress memory limit at 40 mb. I check with the host provider and the limit is 256 mb. Also how can I add google adsense to the photo gallery? Thank you

Robert Turner
Participant
#0

After the most recent update and also the previous one, the Composer will not allow us to update any images or change blocks in existing templates. It saves headers and footers but not content. Huge sections are also missing from the block options within the composer, such as the ability to select social media icons for the single post share tool.

I am running the latest WordPress and Newspaper. 512 Meg memory allocated and latest PHP. Tried reinstalling and disabling plugins, no change, tried downgrading WP and Newspaper, no change. We are trying to update templates and remove older blocks to activate a new Pro temple. Hugely frustrating.

IFP News
tagDiv Member

Hi @Calin

We need your urgent support.

When in a single post I click on “Edit with tag composer” I see the following error:
Errors at columns elements: 8(models) : 22(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

I installed a clean WordPress, Added Theme, Imported Pulses Pro Demo (Without Data), imported Post data, added one post for testing (This test post has no description and no tag only has a title)

We don’t have any issue or error regarding Admin-ajax.php
WP_MEMORY_LIMIT is 1000MB
the test post has no description at all, other posts haveing simple text

I tried https://forum.tagdiv.com/tagdiv-composer-not-working/ recommendation none worked

IFP News
Participant
#0

Hi,
When in a single post I click on “Edit with tag composer” I see the following error:
Errors at columns elements: 8(models) : 22(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
I installed a clean WordPress, Added Theme, Imported Pulses Pro Demo (Without Data), imported Post data, added one post for testing (This test post has no description and no tag only has a title)

We don’t have any issue or error regarding Admin-ajax.php
WP_MEMORY_LIMIT is 1000MB
the test post has no description at all, other posts haveing simple text

I tried https://forum.tagdiv.com/tagdiv-composer-not-working/ recommendation none worked

Calin
tagDiv Staff

Hi, usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please check the rest of settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps. Also please make sure that you use a ssl to have https.
Also if the theme is not activate you’ll get the same message, make sure that you have the theme activate as in our guide from here -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Let me know the results!

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