- NewspaperWhen tagDiv Composer is Not Working
- TutorialsSystem status parameters guide
- NewspaperCache plugin – install and configure
- NewsmagRequirements for Newsmag
- NewspaperRequirements for Newspaper
Hi,
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Calin, thank you for your assistance, it work.
Now, im still getting some high physical memory consumptions alerts, but for this query:
SELECT wp_posts.ID FROM wp_posts LEFT JOIN wp_term_relationships ON (wp_posts.ID = wp_term_relationships.object_id) WHERE 1=1 AND wp_posts.ID NOT IN (59675) AND (
wp_term_relationships.term_taxonomy_id IN (72)
) AND wp_posts.post_type = 'post' AND ((wp_posts.post_status = 'publish')) GROUP BY wp_posts.ID ORDER BY wp_posts.post_date DESC LIMIT 0, 3
and this one:
SELECT COUNT(*) FROM wp_posts LEFT JOIN wp_term_relationships ON (wp_posts.ID = wp_term_relationships.object_id) WHERE 1=1 AND wp_posts.ID NOT IN (4458) AND (
wp_term_relationships.term_taxonomy_id IN (4,48,49)
) AND wp_posts.post_type = 'post' AND ((wp_posts.post_status = 'publish'))
Do you know which part of the template is using this query?
Is a block? is the related articles?
Can you help me please?
Thank you!
Hi,
So, theres a query (SQL_CALC_FOUND_ROWS) who consumes a lot of physical memory on large websites.
I found this fix (https://wpartisan.me/tutorials/wordpress-database-queries-speed-sql_calc_found_rows) and applied in “functions.php” file of the theme.
Is working in the desktop, it no longers show the slow query, but in mobile the problem persists.
Where should i put the code to fix the mobile version too?
Thanks.
I have checked:
I have the latest version of the theme and all the requirements are met (my memory limit is set to 512Mb)
The link you posted about PHP.ini is about something else… can you send me the correct link so I can check what php.ini settings you recommend?
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps (please set wp memory limit and php version as in our guide).
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
Hello Vlad,
I follow your steps, but the issue persists.
heme name i Newspaper
Theme version i 10.3.5
Theme database version i 10.3.5
HTTP channel test wordpress
Installed demo i Life News PRO – demo ID: life_news | install type: full
php.ini configuration
Server software i Apache/2.4.25 (Debian)
PHP Version i 7.2.31-1+0~20200514.41+debian9~1.gbpe2a56b
post_max_size i 32M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 600
max_input_vars 2500
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP version i 5.4.2
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 40 MB/request – We recommend setting memory to at least 128MB. The theme is well tested with a 40MB/request limit, but if you are using multiple plugins that may not be enough. See: Increasing memory allocated to PHP. You can also check our guide here.
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache
Hi, I see many reports of this error. I am having the same.
failed to open stream: Connection timed out in /wp-content/plugins/td-cloud-library
Added to php.ini:
allow_url_fopen on in your php.ini
php.ini memory limit: 40MB
My site is going on and offline, server techs keep pointing to the td-cloud-library. Is there any solution to this? Please help!
Rolling back to earlier versions does not help. I also see people reporting this same issue since May.
Short of emergency switching to new theme, what can I do here?
I purchased and installed the Newspaper theme. As soon as I activated it, the entire site crashed and merely shows an error. The error begins like this:
“Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 96 bytes)…”
It will then list a plugin that caused the problem. I disabled and re-enabled almost all of my plugins and that error persists, showing a different plugin each time.
Hi there,
We’ve installed Newspaper & we’re having issues installing the demo ‘Default Pro’ with the content & activating the theme.
Our purchase code is
url is http://www.wethepeople.org.nz
When trying to install the demo it comes up with the error tagDiv importer detected an error. The importer will try to recover and continue to install the demo… that error shows multiple times & unfortunately doesn’t install anything.
We’re running Ubuntu 18 with php v7.2 on Apache, WordPress v5.4.2
PHP memory limit is set to 256M
MySQL version 5.7.3
The Newspaper system status is all green (except the ‘Theme is not registered’) and yellow as no caching plugin detected
We’ve tried deactivating all other plugins (there’s only one other installed) but unfortunately the same issue. We’ve even tried setting the directory to 777 in directory permissions in case there was an issue there.
With regards to activating the theme we’ve tried both the automatic & ‘Activate the theme manually’ & unfortunately both show the loading circle infinitely.
If you have any advice or anything else for us to try would be great.
Hi Paras,
First please set wp-memory limit as in our guide, you have only 40mb -> https://i.imgur.com/Gfytaa0.png
Also please try only with theme plugin (tagDiv plugin), right now you have over 40 plugins activated that an interfere with our theme.
Also you have 503 errors, please check the following topics from here
-> https://www.lifewire.com/503-service-unavailable-explained-2622940
-> http://www.wpbeginner.com/wp-tutorials/how-to-fix-503-service-unavailable-error-in-wordpress/
Thank you for your understanding!
Have a nice weekend!
I have spent a couple of precious hours checking my configuration against https://forum.tagdiv.com/requirements-for-newspaper/ and the NP System Status page seems to answer most of the system requirements. Please see my current status here: https://drive.google.com/open?id=1FbnwEnLmUHPGfCK-domaGlvkT4iY3_ig
Those not included there, as far as I can see, are these: WP Memory Limit (my wp-config.php file contains no define( ‘WP_MEMORY_LIMIT’ line, but the hosting package gives me a memory limit of 640mb) & MySQL (it’s 5.5).
Can you suggest what else is causing Cloud Templates save button to spin and not save?
Mark
Setting looks fine wrt memory and other php settings.
The content in Wp Editor is not saving automatically.Once closed the changes are lost, there is no option to close.Even if i save it with tagdiv composer save button, WP Editor does not retain the changes.
Tried deactivating all plugins except tagdiv plugins, It is not able to save.
I tried adding the the shortcode for Q&A manually,
it resulted in same old problem of display.
Sent the login details to email contact@tagdiv.com
Hi,
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Thank you, Vlad
To confirm, system requirements fall within tagDiv’s requirements:
wp: 5.4.1
php: 7.3
mysql: MariaDB 10.1.43
as of 2020.04
nginx: 1.14.1
apache: 2.4.25-3
apache modules (mod_rewrite exists as rewrite_module): https://www.screencast.com/t/gIi6gKRod
Memory I set to 128MB after deploying the server.
All plugins disapled, excepting tagDiv’s, enabled main theme from child theme, no plugin cache, reset memcached on server, cleared browser(s) cache and history, and tried again. Issue persists.
I’m using Flex Block 4.
Module Flex 1, I can adjust title length (I believe was able to adjust previously as well), however excerpt length adjustments have no effect on article content lengths.
Module Flex 4 will adjust title length (was able to adjust previously as well), excerpt length not expected, so except length adjustments displays no effect
Hi,
I suspect this problem comes from your hosting provider which might do not have enough memory and that’s why that error appears on the frontend when you try to import a demo. I suggest you consult your hosting provider and request to them to increase your system status parameters to be according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, if the problem persists, try to change the hosting provider to another one. You can send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel access so we can take a closer look at your setup configuration page.
Thank you for your understanding!
Hi,
I suspect this problem comes from your hosting provider which might do not have enough memory and that’s why that error appears on the frontend when you try to import a demo. I suggest you consult your hosting provider and request to them to increase your system status parameters to be according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, if the problem persists, try to change the hosting provider to another one. You can send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel access so we can take a closer look at your setup configuration page.
Thank you for your understanding!
Hi,
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
The tagdiv composer is not loading any content. The loader keeps running continuously and then the page becomes unresponsive. Started Happening all of a sudden. No new plugins installed.
The host limitation (Apache) has been put in place in the htaccess file
The php memory limit is set as required.
I am not sure if it is relevant to this, but the infinite scroll on the article page also stopped working at the same time. The loader keeps running without loading the next article. I will create a separate topic for that if it looks like a different issue.
URL to check: https://www.thip.media/covid-19/can-hand-sanitizers-cause-fire-hazards-what-is-the-best-way-to-use-hand-sanitizer/4390/
Debug mode AMP error is :
Notice: Constant WP_MEMORY_LIMIT already defined in …/wp-config.php on line 110
Fatal error: Cannot declare class Mobile_Detect, because the name is already in use in …/wp-content/plugins/td-mobile-plugin/Mobile_Detect.php on line 23
Hello,
I’m sure the runtime environment meets the requirements and I deactivated ALL plugins except tagDiv plugins.
In fact, tagDiv Composer is working when I edit the “Home” Page, it works fine, but it crash when I edit the Cloud Template.
——–
Hosting: linodes (8 CPU w/ 16GB RAM)
The following are information copied from Newspaper’s “System status” page.
Server software i nginx/1.8.1
PHP Version i 7.3.18
post_max_size i 64M
max_execution_time 150
max_input_vars 2000
SUHOSIN installed false
mbstring available
GD library available
WP version i 5.4.1
WP multisite enabled i No
WP Language i zh_TW
WP Memory Limit 256 MB/request
WP_DEBUG False
-
This reply was modified 6 years by
soft4fun.tw.
Hi,
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
I also have same problem after installing the theme.
I will try to increase wp memory and some setting according to the above guide.
Thanks
We have updated the theme and unable to set, edit any theme option. All the server credentials are proper as below:
php_flag display_errors Off
php_value max_execution_time 300
php_value max_input_time 600
php_value max_input_vars 5000
php_value memory_limit 256M
php_value post_max_size 260M
php_value session.gc_maxlifetime 1440
php_value session.save_path “/var/cpanel/php/sessions/ea-php73”
php_value upload_max_filesize 256M
php_flag zlib.output_compression Off
We tried disabling, wondfence, clear chache, disable cloudflare, still the editing theme options is not working
Please help
Hello !
As you can see in our guide our recommendation is to have 8gb of RAM: https://i.imgur.com/SYoU8T5.png
You have only 512, this unfortunately is very low. Please raise your RAM memory to at least 2 or 4 gb and let us know.
Thank you 1
i had the same issue, and i follow all the recommendations… without any luck. i have a dedicated server and i think increasinng memory ram or SSD will not be enought… my site goes down every 5 minutes