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Also, here is what WPEngine did to try to fix the problem:
here’s what I’ve added into the .htaccess file to test
php_value memory_limit 512M
php_value post_max_size 200M
php_value max_input_vars 5000
php_value max_execution_time 60
php_value upload_max_filesize 200M
Hi,
@lynnegoldman In similar cases 500 errors were provided if the WP memory was exhausted. Increasing it solved the problem, you could try the same.
In the requirements guide from above there are methods specified for increasing the memory.
Or contact the hosting provider and they will do it for you. For most cases a value of 256M is sufficient.
Try it and let us know the result.
Thanks
Alrighty, so I figured out what the problem was for me. Support suggested increasing the memory allocation, but that’s not what it was either.
It wasn’t the same as yours ijammedia and Bananaj, but thank you both for posting your solutions here because that helped immensely in finding the solution myself.
My issue had to do with a plugin I was using called “Page Links To” … I thought perhaps it was messing with the .htaccess file, but as it turns out it’s not compatible with Gutenberg (See: https://wordpress.org/support/topic/not-compatible-with-gutenberg/) and so I’m thinking in the new version of TD Composer there was an update in the WPEditor they’re using that’s not compatible with some plugins like Page Links To.
In my case, the fix was to shift to another plugin I found called External Permalinks Redux that is compatible.
Hope that helps someone else!
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 2567410 bytes) in /home/content/47/8444547/html/globomiami/wp-includes/Requests/Transport/cURL.php on line 413
Done and done and still not working please see info –
Theme config
Registration key XXXXXX (removed for privacy)
Reset key
Theme name i Newspaper
Theme version i 9.0.1
Theme database version i 9.0.1
HTTP channel test wordpress
php.ini configuration
Server software i Apache
PHP Version i 7.0.32
post_max_size i 128M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 120
max_input_vars 5000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i http://wyo4news.u2them.com
WP Site URL i http://wyo4news.u2them.com
WP version i 4.9.8
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 96 MB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache
Hi,
Maybe the server is inadequate for your website. I found some topics describing similar situations, but you could try and find more
– https://serverfault.com/questions/646101/mysqld-bin-and-php-fpm-eating-up-all-my-cpu
– https://community.bitnami.com/t/php-fpm-high-cpu-and-memory-usage-on-aws-lightsail/50842/2
– https://forum.netgate.com/topic/101899/unholy-device-eats-100-cpu-php-fpm-by-accessing-captive-portal-like-hell/15
Also contact the hosting provider and ask their opinion in the matter. Be sure to check the theme requirements guide as well
– https://forum.tagdiv.com/requirements-for-newspaper/
Hi,
So there is still a problem with the composer. You could try the solution mentioned in this topic, it worked for similar cases when the composer would not load
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
Also could be caused by insufficient resources, this is a guide you can read
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Setting a memory limit of 256M would be enough for most users.
In case the problem remains, you could try another suggestion. To eliminate a plugin being the cause, deactivate them all except theme plugins. Check if this has any effect.
Let us know the results after trying these suggestions.
Thanks
Hello kaoba01,
It seems to be a problem regarding on memory cache. Ensure that you have clear all of these, purge CDN files and check the results.
Thanks for your understanding!
Hi Support,
Unfortunately either fix did not work.
To confirm I have added the following to .htaccess
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
In wp-config.php file I added:
define( ‘WP_MEMORY_LIMIT’, ‘256M’ ); // increased from 128 to 256
define( ‘CONCATENATE_SCRIPTS’, false );
But it still doesn’t work. I will email you with details to access our site.
Cheers, Sas
Hi Support,
When I try to add an element to a page for example Text With Title then I choose edit content button the window overlay opens blank but is stuck on loading with a circle.
Looking in console there is an error
Failed to load resource: the server responded with a status of 404 () https://www.boxsetter.com/wp-content/plugins/td-composer/includes/wpeditor.php?wp_path=/home/website/boxsetter.com/
I’ve checked server requirements which is fine memory limit is set to 512MB. I’m using latest theme Version 9.0.1. I’ve tried on Mac using Safari and Windows using Chrome but the problem persists.
Any idea what the problem is here?
Cheers, Sas
Thank you for the quick response! I am trying to activate the Cloud Template plugin but when I do, I get HTTP 500 error on my site. I increased the wp memory limit but it didn’t help. How can I fix this?
I can´t upload images after last update. Only messages: “http error”. When I disable theme, uploads works again. What´s the problem? I have tried to expand php memory limit, .htacess, and any other “solutions” that I found on Forum and documentations. Nothing solve the error. Please, help me!
memory_limit = 512M;
max_execution_time = 18000;
max_upload_filesize = 256M;
post_max_size = 256M
I just couldn’t find anyone asking same question. Uploading isn’t problem but inserting multiple images into post is.
Hi,
So after you publish a post or page the screen is blank? Are there any errors displayed or just the blank screen? try to increase the WP-memory to a higher value if possible, 256M would be sufficient fore most websites.
This and plugins are the usual cause for this to happen
– https://wordpress.stackexchange.com/questions/69585/white-blank-page-when-updating-and-publishing-page-post
– https://stackoverflow.com/questions/8873583/wordpress-goes-blank-after-publishing-new-content
Man, this theme is overwhelming! So many options and places for me to make mistakes! I’m slowly starting to get my head wrapped around things. 2 issues I’m having…
1) I’m getting an error message when installing a demo. Says…
“tagDiv importer detected an error. The importer will try to recover and continue to install the demo after you click ok on this dialog.
Steps to troubleshoot:
– Check the permissions on your upload folder
– Please make sure that WP_DEBUG is set to false in wp-config.php
– Contact our support via email contact@tagdiv.com (please provide your product license key)”…
After I click off, it appears to continue installing, but I don’t know if anything is missing.
2. After the demo installs, I can’t delete posts. I get the error message …
Fatal error: Maximum execution time of 30 seconds exceeded in /public_html/wp-includes/class-wp-image-editor-imagick.php on line 354”
Same error message for every other post I try to delete, just a different line #.
I’m not sure how to “check permissions on upload folder” or what it needs to be set to. WP_DEBUG is set to false in config file. I also added the line …
define( ‘WP_MEMORY_LIMIT’, ’64M’ );
…to the config file after reading another thread, but it doesn’t make any difference. Any help is appreciated. Thanks.
Thanks. I got it working by getting DreamHost to increase the php memory.
Im trying to use the TD builder but it is epic slow to the point where its not even worth using… I have the wp super cache set to default. What else can I do? I have the cheap dreamhost plan, do I need to upgrade to dreamhost?
Hi,
The theme can be updated like other themes, nothing special about it. Updating the theme is not difficult to do, certainly it should not cause such major issues with the website.
This would be the update guide in the documentation
– https://forum.tagdiv.com/how-to-update-the-theme-2/
The most recommended, popular and reliable method in general is by FTP. If you follow the steps as they are mentioned then there would be no problems
Also be sure to check the theme requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Insufficient resources can cause problems with the theme or theme plugins. Low WP-memory can cause 500 errors for example.
Thanks
Hi,
Also be sure to read the theme requirements guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
500 errors could be caused by insufficient WP-memory. Your hosting provider should be able to increase it along the other mentioned parameters, if needed.
It was memory now fixed.
Hi,
I believe you mean Visual composer (now WPBakery page builder). The front-end capability of this composer is disabled in our theme, this has always been the case. There could be problems using the WPBakery front-end builder with the theme, or to create posts
– https://forum.tagdiv.com/how-to-use-visual-composer/
Having both WPBakery and the tagDiv composer active could create problems in some cases.
However 500 errors can be caused by insufficient resources, mainly WP-memory. For most users a value of 256M would be enough
– https://forum.tagdiv.com/requirements-for-newspaper/
Try to increase this if it’s necessary and possible. Contact the hosting provider to modify it for you if needed.
Hello xavig,
I think your problem was caused by cookie and internet temporary memory. Trying deleting them or using another device (or the other browser) to access your website again. Good luck!
I think I have the setting setup correctly:
Server software i Apache
PHP Version i 7.1.18
post_max_size i 50M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 300
max_input_vars 5000
SUHOSIN installed false
mbstring available
WP Home URL i http://thedialog.org
WP Site URL i http://thedialog.org
WP version i 4.9.8
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 256 MB/request
WP_DEBUG False
I try and save any setting in Theme panel and just get the spin wheel.
Hello Mert112112,
Probably, you have a cache! Try to clear all of this memory and check the results. If the problem is still there, make sure that you are using the latest version of the theme, remove all of the untested plugins and send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks for your understanding!
Hello scotte,
First of all, make sure that your system status parameters are increased according to our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ Most likely, your PHP memory has exhausted and that’s why you cannot say anything.
Thanks for the message!
Those may be insufficient from what I can see in the system status screenshot. It is very important that these values are respected
– https://www.screencast.com/t/aDnEkrDmhw
The WP-memory can be set higher than the recommended 96M if possible. These would be basic requirements for most premium themes. Usually the hosting provider can do this for you, it should be an easy task for them.
There may be problems with the theme and theme plugins if there are insufficient resources.
