Search Results for 'memory'

Hi,

If you want to use a previous theme version, you can install it that if you have the respective theme package saved. Or if you made a website backup before updating, restore it.

We are constantly trying to further improve the automatic update for the tagDiv composer, still for some users this seems to fail, then it will remain deactivated (older versions may create problems with updated theme).
In case that happens it will have to be updated manually which should not be a time consuming process. Delete it and install it from the theme plugins panel
– https://www.screencast.com/t/Y8YS1WRB
Update all the rest of the theme plugins you are using after an update. The automatic update will work only for the tagDiv composer and social counter plugin. Sorry for any inconvenience caused.

Also be sure to check the theme requirements as well, WP-memory may be exhausted
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

Hi,

That could be caused by insufficient resources, please check the theme system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
Increase the parameters as mentioned, the WP-memory can be set even higher if possible. Then check if this solves the problem. Let us know.

Thanks

Hi,

You could try increasing the WP-memory to a more higher value if possible, that may not be enough. Also deactivate all other plugins, then activate the tagDiv composer again. Let us know the results of this.

Thanks

Hi,

Was the problem solved by increasing the memory? please let us know if possible.

Thanks

Hi,

Please try to check the theme system status and requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
If the resources are insufficient there is nothing we could do. All the parameters have to be set accordingly, WP memory higher if possible.
Also check with the hosting provider to maybe check error logs, there could be useful information there. Check your other plugins as well. Let us know what you find.

Thanks

Hi,

That could be solved by increasing the WP memory parameter
– https://forum.tagdiv.com/requirements-for-newspaper/
Try increasing it more if possible and check again. Let us know the results.

Thanks

Hello,

Please increase your wp memory limit to 256 mb in wp-config. Please also make sure you meet other requirements for our theme as well: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hi,

Try to increase the WP-memory parameter, this is a guide
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed contact your hosting provider for assistance with the preferred method. If there is still a problem, please send us an email at contact@tagdiv.com and provide admin login access, FTP and cPanel if possible as well. We will take a look at the issue. Include a link to this topic in the email.

Thanks

Hello,

Please increase your memory to 256mb from wp-config. This fixed it for most users.
If the problem is still there, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) as well as cpanel access so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hi,

Try to increase the WP-memory parameter, this is a guide
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed contact your hosting provider for assistance with the preferred method. If there is still a problem, please send us an email at contact@tagdiv.com and provide admin login access, FTP and cPanel if possible as well. We will take a look at the issue. Include a link to this topic in the email.

Thanks

Hi,

You could first check the theme system requirements panel
– https://forum.tagdiv.com/requirements-for-newspaper/
In some cases insufficient WP-memory caused 500 errors, increasing it solved the problem. Also check if the required PHP extensions are enabled, especially mbstring. Let us know. Once you make changes if required, attempt to update again, by FTP
– https://forum.tagdiv.com/how-to-update-the-theme-2/
The composer and social counter should update automatically, if this does not happen for you, update them manually.
If you use a child theme, try to temporarily switch to the main theme and then update. Let us know what you find.

Thanks

Hi,

What exactly is happening when you activate the composer, what error is displayed? In some cases increasing the memory limit further solves this kind or problems. A value of 96MB may not be sufficient. Try increasing that if possible and let us know.

Thanks

Yes, increasing the php memory fixed the issue for multiple other cases. It is definitely worth a shot.

Thanks.

Hi,

First you could deactivate all plugins by FTP, if you cannot access the wp-admin
– http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
Then you should be able to access wp-admin. Deactivate and remove both tagDiv composer and social counter, install them from here
– https://www.screencast.com/t/pahaoV3WXi

Next check the theme system status panel, and this requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Insufficient resources could cause the 500 errors you get when trying to access wp-admin. If needed ask your hosting provider to increase the values of the parameters, especially the wp-memory. Let us know the results.

Thanks

Hi,

1. In some cases 500 errors were produced by insufficient resources, mainly WP memory. Increasing the limit fixed the errors.

2. Your ID works for me, with the same plugin used
– https://www.screencast.com/t/1x2qe9o5
Try clearing the cache plugin you have installed and also purge CDN cache if used.

3. That is the latest articles page template
– https://www.screencast.com/t/wXoH35F5uI5
The section of posts it displays at the bottom of the page has only numbered pagination. You could select a different page template for the page, then add at the bottom a block of your choosing. Blocks have infinite loading pagination
– https://forum.tagdiv.com/block-settings-guide/

4. The mobile theme may not work as intended or at all with the caching plugin you use. Caching plugins are the number one cause for mobile theme problems. We recommend the super cache which works properly with the mobile plugin. The mobile plugin is optional however.

6. The footer template you use has it’s own predefined widgets
– https://forum.tagdiv.com/footer-templates/
So your widgets will be displayed below them. Use empty footer templates to display only your desired widgets.

Thanks