Search Results for 'mobile'

hello,

The mobile theme issue is a more recent issue that this topic. It only showed up in the latest version. You can still save using the mobile theme but the success message will not show up and the save icons keeps spinning, but it still saves. This glitch will be fixed in the next the me version. please test and confirm that this is what you are facing and not another issue.

Thank you!

Hello,

It could have been the cache as both the mobile theme and the mobile menu work fine on your install. Please check again as we cannot see any issues.

Thank you!

Hi,

@Rob576 Looks like there are a couple of images not found (404). These can slow down the loading speed of the website considerably. The mobile menu will be accessible as soon as the page is finished loading.

One of them is in then homepage, the thumbnail from a video in the playlist which was removed by YouTube
– https://www.screencast.com/t/BYOjOdhf
You could remove that video from the playlist.

The other image I believe it is set here – https://www.screencast.com/t/DJBJExyx6sc
Check there and remove/replace the image found there.

After doing this check if this improves the loading speed.

@Epic From what I can find online deferring jquery can break the website, the theme or plugins which depend on it being loaded early. For example in this guide it is recommended to exclude it from being deferred and keep loading it in the site’s header
– https://wpshout.com/make-site-faster-async-deferred-javascript-introducing-script_loader_tag/

Thanks

Hi,

We did test on slower network connections with the mobile emulator, seemed to work well with the modifications made to the lazyload. But not on an actual 2G network. Other than the mobile emulator we would have no means to make a test with a 2G network.

Hi,

Please deactivate the mobile theme, and delete the plugin ( please check to be delete from wp-content plugins img ), after that install the new version that you’get from theme forest with the theme.

Thank you.

Hi,

If you identified that the mobile is the cause in your case, deactivate it until the issue is solved by us and the theme is updated.
As I mentioned above, the settings or modifications you make in the page will be saved regardless of this issue, just that there will not be a success message and the saving animation will keep going.
But for a proper functionality, deactivate the mobile theme for the time being. Sorry again for this inconvenience.

Thanks

@seancturner you do not have any page builder active. Please install the tagdiv composer plugin.

@Rob576 you could have the jetpack mobile theme active. Please disable it.

Thank you!

Hello,

This is usually a cdn issue. i see you use rocket loader because of the mobile background issue that happens on your site on the first load.
Please only use these settings: https://forum.tagdiv.com/cloudflare-cdn/
Please check this topic for a solution: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Thank you!

Hi,

It could be because of the mobile theme plugin. We have identified an issue caused by it when active, the save function in the composer hangs. The settings or content will be saved but there will be no success message.

This is investigated and will be fixed as quickly as possible. Sorry for the inconvenience.

Thanks

Hi,

So while saving the page in the composer the save animation keeps spinning? There is an issue currently with the mobile theme plugin, which causes this to happen.
The content or settings in the page will be saved, but the animation will be unresponsive and there will be no success message.

We try to fix issues that are identified as quickly as possible. We make many tests before releasing updates containing new additions or fixes, but sometimes issues still happen. Sorry for the inconvenience.

Thanks