Search Results for 'mobile'

Hello,

Please provide an example of a non rtl and non-customized site that has the mobile theme menu appear on the front-end without any custom rtl.css. (I’m not sure where the rtl.css comes from. If it;s a plugin, there is no rtl plugin tested with our theme.)
If the problem only originated when moving online, you might check your host to see what issue can show up when moving to an online environment, any caching on the server, any firewall…etc.
If you can provide an example with a default site without customization providing any problems such as you describe, we will gladly look into it via contact@tagdiv.com.

Thank you!
Bogdan B

Hello,
Sorry but our theme has no RTL options and altering the css to work in TL mode will provide this issue as the mobile menu is hidden outside of the view but if the layout is altered it will show up as it does on your site. Please ask a developer to help in altering the theme code. Our theme does not have RTL support and it has to be implemented properly at a development stage. There is no easy solution we can provide for RTL. If you cannot use our theme without RTL support we will be able to provide a refund if you make a request on envato.
Sorry for the inconvenience.

Hello,

Sorry you feel this way about our support. Here are couple of solutions I can provide:

1. load the translation in the wordpress translations settings first and your translations should load automatically for spanish so you will not need to load spanish in the theme panel. http://screencast.com/t/Q6hUAo1F4

2. Use this topic as I has to search for your website in other topics (as you did not provide it here) and saw that you use https.
https://forum.tagdiv.com/topic/mobile-plugin-doesnt-translate-to-spanish/

If you want professional help, please be a professional yourself and do not make accusations and not provide all the circumstances of the issue you are facing.

Thank you!

Hi,
The mobile.jpg image that you have troble with is not part of our theme: http://screencast.com/t/S3waApplX It might be a mobile logo you added maybe…
Thank you!

Hello javid,

I have inspected your website and I did not saw any problem with your mobile menu to the desktop mode. Everything seems to work as properly. Try to clear all your caches and check the results.
Also, please keep in mind that the theme doesn’t have RTL support and you will need custom modifications for an RTL site. Unfortunately, the time doesn’t allow us to provide any type of custom services and if you develop an RTL site you will need custom work and I can only suggest getting someone to help you.

Thanks for the message!

Hello,

Unfortunately the transition cannot be removed as it is part of the menu. You can use this css to stop the transition effect:
.td-search-opened .td-search-background, .td-search-background{
transition:none!important
}
The background colors can be changed from the theme panel colors section or from the mobile theme section if you use the mobile theme plugin

Thank you!

Hello andreaspom,

Please keep in mind that the Mobile Menu is fully tested and compatible with our theme. I suppose that happens due to your untested plugins. Please try to disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, please ensure that you are correctly set, your Wp-Super cache plugin and Cloudflare, according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ -> https://forum.tagdiv.com/cloudflare-cdn/
Also, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Hope this helps!

Thanks for your understanding!