Search Results for 'mobile'

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Calin
tagDiv Staff

Hi,

Most probably that is because you are using mobile theme plugin( then you’ll use only two thumbs -> https://imgur.com/vwVIXUg), using this plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.

Thank you!

Calin
tagDiv Staff

Hi,

Unfortunately this can be achieve only using a cloud header. Indeed cloud header 12 seems to be the one that is like the current one that you have, you need to edit it for desktop, mobile and sticky to make it to look as you want -> https://tagdiv.com/newspaper-theme-customize-the-header-manager/ -> https://www.youtube.com/watch?v=HXQQygkCCJo

Thank you!

Calin
tagDiv Staff

Hi,

The responsive logo need to be change using tagDiv Composer -> https://i.imgur.com/rnCB9b3.png also is look that the login is coming from mobile menu, from these files -> https://i.imgur.com/j6cUNKy.png and -> https://i.imgur.com/gKE4RTZ.png removeing the code from there should solve the problem.

Thank you!

naarocom
tagDiv Member

Thanks for the reply i have done as adviced, checked all the requirements and changed. i still have the same issue. the featured image on mobile is invisible but if you click on the picture holder, it opens up in a new tab. For desktop its ok… Being a new site i installed the cache just two days ago, i also deactivated the plug ins… still no change.
I have not installed any mobile theme
This is my website https://www.tawkboard.com

lavozdemaipu
Participant
#0

Hello

I have a problem with the Header Covid 19 Italy. In Mobile I try to remove the text, but the file is not saved.

I leave a video with the problem
https://drive.google.com/file/d/1hmcF4UZjVYIvEr1S-rapNAeSdlfkDaDH/view?usp=sharing

Calin
tagDiv Staff

Hi,

As I can see the mobile icons are not apply, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

I just checked your website with my mobile and the men is working -> https://i.imgur.com/NoRrlfO.png
If is not this the problem, please provide some more details.

Thank you!

Calin
tagDiv Staff

Hi,

I share a post from one of demos on facebook a I open it from there on my mobile.
But I think that I know where is the problem, our theme was not tested on Facebook Mobile Browser, it was tested only with these browsers -> https://i.imgur.com/vl10MMv.png please try to open the article in one of these browsers.

Let me know the results!
Thank you!

Calin
tagDiv Staff
AMP - reply

Hi,

The code for amp tracker need to be set in Theme panel> mobile theme > AMP Analytics -> https://i.imgur.com/UjKUMtH.png and need to be the form from your example -> https://i.imgur.com/P5BYwys.png

Thank you!

Calin
tagDiv Staff

Hi,

By default our theme will generate thumbs for modules inside the blocks and grids, in this way the image will adapt and look well on all elements and viewporst you are using.

If you are using mobile theme, then you’ll use only two thumbs -> https://imgur.com/vwVIXUg here the mobile grid will display the largest image and the other one is the block for the smallest one.

Hope this will help you!
Thank you!

Vlad S
tagDiv Staff

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Calin
tagDiv Staff

Hi,

These 4 images are get from your posts, these are not static to can be set as in your example, the rel=”preload” need to be set on the dynamical code that is displaying the images, also in order to be apply correctly this code need to be set by a developer.
The file responsive for the big image 741×486 from mobile and amp is this one wp-content/plugins/td-composer/mobile/includes/modules/td_module_mob_2.php but most probably the code that need to be edited is in this function ->https://i.imgur.com/TpLoK21.png -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_module.php

Thank you!

sproutnepal
tagDiv Member

One more issue when i check my browser in mobile version then “Gossip” default theme name/logo is coming. Why? https://imgur.com/a/ueOxqy8

I have added mobile logo through theme panel. Please help on all matters urgently.

Anonymous
Inactive
#0

Hi Team,

My website is too slow and as I checked in google dev tool it suggests me to remove the unused css but I am unable to understand how to remove it from my site and need your expertise here please sharing the snippet below

it also suggests to remove unwanted js can you please share your expertise, please

Please find snippet below
https://imgur.com/a/FlJXlOy

Also please see the page speed insights test results here

https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fwww.techweu.com%2F&tab=mobile

My domain is http://www.techweu.com you can test it directly as well

Topfgartenwelt
tagDiv Member

When I use font-display: swap; for the Desktop-version, my mobile theme doesn’t work correctly anymore. What is the reason therefore?

Greetings Kathrin

Demir
Participant
#0

Hi,

I use jetpack cookies and consent widgets for GDPR on my site. I made a few changes to a Footer template that I downloaded from the cloud. I added jetpack cookies and consent widgets to this footer page and activated it to be used on the whole site.

When a page is displayed on the site for the first time, a warning appears at the bottom of the page and disappears when the user approves this warning. However, from now on, whenever every page is displayed, it appears very short at the bottom of the page and disappears by itself. This attracts a lot of attention, especially on mobile devices. What should I do to make this never happen again? What am I doing missing or wrong?

Regards.

My site URL: http://www.arthenos.com

marclaude
Participant
#0

Dear TagDiv Staff,

I have an issue with my new AMP version of the website, that improved a lot in layout thanks to your Mobile Plugin + AMP by WordPress, thank you very much, now the look & feel is so consistent with the responsive version!

But, basically I use Disqus to manage comments and, while it works fine on Responsive and Mobile version, in AMP version I see only standard WordPress comments form – that I don’t use at all – and I don’t know how to show Disqus or at least how to close comments on AMP and avoid that WordPress standard comments form appears.

How can I do that? My website is m a d m a s s . i t

I hope I was clear enough.
Best Regards,
Marco

iponwire
Participant
#0

All the icons on the mobile turned square after activating the mobile theme.
Looking forward for the support to resolve this issue
website URL : https://iponwire.com/

purart
Participant
#0

I have just created new account with Google Adsense and I need to add the AdSense verification code to my site. (according to Google in the head tag)

Where is the best place to place the code for both Desktop and Mobile pages and posts

Google indicates that the code should appear on all site pages and posts.

Thanks

genemorris
Participant
#0

Dear Support,

I’ve been through two developers and wpengine support and they can’t seem to pinpoint the source of this problem.

Please visit georgegammon.com ON MOBILE and select any post. You’ll see that the featured video is a black box.

Do you know what could be preventing the featured videos from loading?

We’ve been disabling plugins, purging cache, trying everything in our power to restore this feature but unsure how to proceed next.

There was a server crash two days ago, and I started noticing this problem yesterday. So I’m not sure if something got messed up during the crash/reboot maybe?

Anyway, you guys have a better understand out of anybody with respect to how this theme loads these videos on mobile, so any guidance would help greatly..

Thanks in advance,
Gene

naarocom
Participant
#0

Hello
I Have a problem, featured images are not showing on mobile devices, this problem was not there but on desktop images are ok. What could be the problem. This is my website https://www.tawkboard.com

B3nDoyle
Participant
#0

Hey guys,

I’ve just installed and configured the mobile theme for my website but I can’t get the menu to work.

Here’s a recording of what happens:

https://www.dropbox.com/s/73g5idm7xt1watk/Video%2010-06-2020%2C%2018%2049%2009%20%281%29.mp4?dl=0

How can I fix this?

Thanks

Ben

bjames1000
Participant
#0

Hi, the default advertising sizes on mobile in the responsive version of hte them (not mobile theme) are big and square and not appropriate. I want them changed to 320×100.

Using the menu in the Theme Panel > Ads > Header Ad I successfully changed the mobile size to 320×100… on the home page only! The category pages are still using the square size and I cannot find where to change that.

Example: (View on phone) https://bangkokherald.com/category/health/coronavirus/

Polarbrand Team
Participant
#0

Here’s my website
https://zerowastelifestylesystem.com/

when i bought it claim the speed is fast on google page peed, but its not the case
and the mobile theme not working properly as it caused issue with wprocket plugin

naarocom
tagDiv Member

Hello
I Have a problem, featured images are not showing on mobile devices, this problem was not there but on desktop images are ok. What could be the problem. This is my website

https://www.tawkboard.com

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