- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsOffset Feature
- TutorialsSystem status parameters guide
- TutorialsWhat is Ajax preloading?
- TutorialsHow to Update the WPBakery Page Builder plugin
- TutorialsHow to Install bbPress forum
Hi,
Please edit the cloud template with tagDiv Composer -> https://i.imgur.com/j8YvKks.png click on the block and remove the offset -> https://i.imgur.com/dJ0iFQu.png let that field empty.
To set custom ads, you can use AD BOX element. The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins).
To have a menu like this -> https://i.imgur.com/I9wbC0r.png you need to create a mega menu -> https://forum.tagdiv.com/mega-menu/
Please let me know how you have set the background image.
Thank you!
Subject: Troubleshooting Display Issues with Google Ad Manager on Our Website
Hello Everyone,
I’m reaching out to the community in hopes of finding some solutions to a problem I’ve been experiencing. I’m currently utilizing Google Ad Manager (GAM) to display ads on our website, but I’ve come across some persistent challenges.
Specifically, when I attempt to display Google AdSense ads using Google Ad Manager, they don’t appear on our website. Interestingly, ads do show up in certain locations, such as the header and sidebar, but unfortunately, they’re not populating in the remaining areas of the website.
In addition, I’m also seeking assistance with ad mapping for Google Ad Manager. My goal is to execute responsive ads across various devices to enhance user experience and engagement. However, I’m experiencing difficulties in accomplishing this task effectively.
I would greatly appreciate any advice, tips, or shared experiences in solving these problems. Whether you’ve encountered similar issues or have insights into the functionalities of Google Ad Manager and Google AdSense, your feedback would be immensely valuable.
Looking forward to hearing your suggestions and learning from your expertise.
Best regards,
Samiullah
https://www.brotherblog.com/
The home page loads fine. The problem I am having is that article posts/pages load in a mobile theme even in a desktop browser. The site uses cloudflare for content caching. The problem persists even after clearing the cloudflare cache and clearing wpengine’s site cache, and setting cache exclusions for article pages. The site does not use the plugins jetpack or cloudflare. The happens regardless of whether the “tagDiv Mobile Theme” is activate or not activated.
What can be done to fix this?
Site url: https://www.fdareview.org/
Example article appearing as mobile: https://www.fdareview.org/2023/04/28/are-insulin-prices-about-to-drop-the-devil-is-in-the-details/
Other details:
Web host: WPEngine
Wordpress version: 6.2.2
Newspaper Theme version: 12.5
PHP version: 7.4
I think it is your browser or network. It loads properly from my end even in incognito. I also noticed the share buttons are not loading for you. Pls try incognito or another browser.
What I want to achieve is when a user clicks on apply now button, they should be presented with either an email address, phone number, a form, or a clickable button with external url showing “apply on the company website”.
It should only show what the job poster input at https://hiideemedia.com/post-a-job/
I have achieved that (check https://hiideemedia.com/tdcpt_jobs/content-writer/) but the problem is when a user leave the job details field empty, I want my website apply now form to come up. Which I thought the plugin should have by default. The submitted info will also automatically show up in both tds my account and backend job applications list after being filed and submitted by applicants.
You can also tell me how the jobhunt pro plugin works because I noticed there is a backend page showing job applications that I thought will show the list of job applications submitted by users from the frontend.
Where is the sample form/template that job applicants will fill out to get the job applications submitted with their CV attached?
Pls, I also need post types slug for bookmarked jobs, I couldn’t get that e.g. tdcpt_jobs, tdcpt_companies.
Thanks.
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This reply was modified 3 years by
hadharm.
Hi there, can’t believe its been exactly two years to the day that I asked what is now the same question (I haven’t been doing much with this site for the past two years. Been working on other stuff). I applied your fix at the time and the vertical shadow appeared. But now its disappeared. I checked your css input code, and its all there, but the shadow doesn’t appear. How do I get it back again?
site is: onlineinvestmentconference.com
Hi,
I contacted you on your Support page (through another account) as I run this website for my client.
https://www.musicinstrumentnews.co.uk
I’m copying and pasting our conversation below for reference.
This is the conversation we had:
Hi, I helped build a website for my client a few years ago using this theme but it has not been updated since version 8.1.1. We are looking to update it to take advantage of the new Black Pro theme but we have noticed some potential issues that we need to understand before making any changes.
1. We can see that you have stopped supporting WP Bakery. Is it an easy transition to your new builder or will the site need extensive work to change it over?
2. We are also heavily using the AdvancedAds plugin and need to make sure this will also work on the theme. We use this within the Widgets section and with ShortCodes on the Pages. (Basically MPU & Banner ads)
3. Does the custom sidebars feature still work too? We have multiple sidebars on the site and need to keep those.
We are looking to purchase some extra Support from you to make the upgrade but we need to know if these issues are something you can help us with?
Would you be able to advise us on these issues please? Many thanks!
You replied:
Hi,
That is quite an old theme version. Updating is possible however.
1. We still provide WPBakery in the theme package. When we introduced our own composer we recommended switching to it if possible. It can still be used, but the features we added in the theme since then are for the composer specifically. In case you do not want to switch to the composer just yet, you can leave it active and there should be no problems after updating the theme. WPBakery should be updated as well, it is in the full theme package in this folder https://prnt.sc/jP4ve1qhkBUB
As a note, after updating the theme, for older websites it will be required to install and activate the standard pack plugin we added in update 10 https://prnt.sc/rpCKZAN8g2pO This plugin contains all the older blocks and templates used at the time.
2. The plugin should continue to work same as it does with the older version of the theme.
3. The widget sidebars aren’t affected by updating the theme. The only thing that may happen, if the theme is update through wordpress, is that the widgets from the sidebars may be moved in the inactive widgets section. They will retain their settings however, so all that is needed is to add them again in their sidebars.
We can help as well in case there are any issues with the update. You can contact us by email at contact@tagdiv.com and let us know. Provide in the email a link to the website, admin login, and a few details about the issues or any questions you have.
Regards, Simion C.
We need to do some core updates but in order to make sure this theme upgrade goes as smoothly as possible, would it be best to email you or message here some admin information for you so that you can let us know if there are any issues we need to be aware of before making any changes? Appreciate this is a leap in upgrade!
Many thanks!
Lisans Anahtarı = http://www.ehaberler.com.tr
Diğer alan adlarını silermisiniz. Lisans anahtarını sadece ehaberler.com.tr alan adına atarmısınız.
————————————————————–
480b9dba – **** – **** – **** – 166a9ab07ace http://www.15temmuzsehitlerkoprusu.com Inactive
http://www.ehaberler.com.tr Active
http://www.googleadsense.com.tr Inactive
googleadsense.com.tr Inactive
ehaberler.com.tr Inactive
——————————
Sadece Aktif Domain Kalsın ve ona atansın. Diğerleri silinsin.
——————————
Silinecekler,
http://www.15temmuzsehitlerkoprusu.com
http://www.googleadsense.com.tr
googleadsense.com.tr
ehaberler.com.tr
——————–
Teşekkürler…
————————————————————————-
Translate Google ——————————————————–
————————————————————————-
License Key = http://www.ehaberler.com.tr
Can you delete other domains? Can you assign the license key only to ehaberler.com.tr domain name?
—————————————————————- ————
480b9dba – **** – **** – **** – 166a9ab07ace http://www.15temmuzsehitlerkoprusu.com Inactive
http://www.ehaberler.com.tr Active
http://www.googleadsense.com.tr Inactive
googleadsense.com.tr Inactive
ehaberler.com.tr Inactive
——————————
Only Active Domain Remains and is assigned to it. Delete the others.
——————————
They will be deleted,
http://www.15temmuzsehitlerkoprusu.com
http://www.googleadsense.com.tr
googleadsense.com.tr
ehaberler.com.tr
——————–
Thanks…
https://disk.yandex.com.tr/i/hptXLZu4kkDBdg
Caline, thanks for your reply.
I just wrote about the playlist above, I just didn’t quite accurately formulate my idea, sorry for that.
The playlist you specified in the example, link and screenshot has big problems.
Caching doesn’t help at all.
The playlist loads the entire content of the YouTube page in a frame, and this frame slows down the entire site and the rest of the code loading.
You did not take into account that YouTube, in the light of recent events, has slowed down the download of content in many countries, for example, Ukraine and Russia and many other countries.
As a result, the page of the site where this playlist is embedded takes a very long time to load, more than 20 seconds.
I provided you with a link to the plugin above so that you can see and understand how you can optimize your code so that the entire site does not slow down.
Uploading a YouTube video in a frame is not right, it slows down the entire site.
You need to do lazy or delayed loading of the movie, without using a frame.
And if the visitor wants to watch the video, then load the frame and load the video into it.
All this is easily implemented using JS, so I don’t understand why you made this module in a simple but very harmful way for the webmaster.
You are using the YouTube API for video previews.
But for some reason, you do not use this API for the video itself, but load it into a frame.
It would be correct to display not a frame, but a preview of the video with a play button and a light version of the player.
And when the visitor clicks on the play button – upload the frame and the contents of this frame to the site.
In general, look and study this plugin, it will tell you how to optimize your code so that the site flies even when you embed videos from YouTube.
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This reply was modified 3 years by
Aleksey Petrov.
I request help to insert a new advertising code in the formats 728×90 pixels (desktop format – header ads) and 300×250 pixels (mobile format). I have already entered the code and specified the format, however, the ad does not appear on our website. Are there any other specs for us to follow? Submit the code below:
Hello
You say that I need to translate/duplicate cloud header for each language.
But as I wrote above, that is my problem. I cannot do it because the header is encoded in base64.
I was promised compatibility of Newspaper theme with WPML but it does not look to be fully compatible. How can I translate/duplicate cloud header from one language to another language?
Regarding your new procedure, I tried it. But the theme leads me to the translation screen with only one field: name of the header template.
Please see the screenshot:
https://prnt.sc/1kY-7ny3kdBh
I
Hi,
What you are saying “the text will not be displayed there, only an image or a custom code” – doesn’t seem to be correct.
This Custom Ad box is just a div where an html code or any text or any code can be placed. Such as This, when “Disable for Admins/Editors” is not enabled.
The way the ad is setup:
1. TD Composer
2. Theme panel.
3. That’s it.
Result: Ad is not displayed for logged out users.
Unfortunately, from the start, it doesn’t seem that you want to investigate this issue properly at your end.
Won’t be providing the login details, as no more time to waste trying to help you to fix yet another issue.
For the record – in the previous threads I’ve recently posted – I’ve indicated quite a few bugs and issues in the theme, that your colleagues advised they have added to the list to investigate/fix.

I apologize for inserting myself, but I’m on the subject:
friend Calin, can you give me some advice please? I’ve done all the recommended optimizations, but I’d like to improve the mobile loading time a bit.
I think apparently the header is a bit heavier (I use the one in the attached image) could you give me a suggestion to ‘lighten’ it a bit please? Changing some item to another for example, or changing some other thing… important – maybe, I think – is finding ways to reduce server calls and header time would improve me, maybe…
you have the answer.. you know everything 🙂
Hello team,
I have several Newspaper licenses and I am very satisfied. I am currently creating a website on localhost and everything is OK except for the mobile version. For the first time I have a problem that I can not solve for days, so please help me to solve this.
Let me explain what is the problem. I installed “Travel blog” prebuilt website. Also I have cloud header and footer templates. All the options are set correctly. My problem is that header and footer are changing only when I click to any CATEGORY in mobile version. Not a page, not a post, but category. For some reason only then it reads “Theme panel/mobile theme settings.” If I click to any other page, post or anything else it works fine. The problem only happens if I click on categories, and I have 4 (Places, Mountains, Cities and Natural beauty).
You can see here what am I talking about:
1. Correct look – https://drive.google.com/file/d/1easzmmGOPHi0AcVxMQ_-C77g9crJITqr/view?usp=sharing
2. Correct menu – https://drive.google.com/file/d/1f4ZV372mye8V7P148hv141JobI6yx3Ur/view?usp=sharing
3. Incorrect look – https://drive.google.com/file/d/1aGgdmenafHT5ZlFuPXJdzJ8_Ybi6NGr-/view?usp=sharing
4. Incorrect menu – https://drive.google.com/file/d/1uFwMNv_jBV68E69rXExXFdSOwjxl9MsZ/view?usp=sharing
How to keep the same look from the first 2 pictures when I click to any category? How to keep cloud header and footer in categories? I did change settings in Theme panel/header and footer, there are choosen cloud templates.
Thank you very much.
Best regards,
Emir Smajovic
Hello!
1. I’m not sure how they copy-paste the text or the elements code. If you copy-paste the text, then it should be recognized, otherwise no.
2. If you want to use adsense ads on your website, then you should add the code of your ads in our elements. Also, there is a js code which makes them communicate, so that the images and the text from the ads are recognized.
I hope that makes sense for you.
Thank you!
Hi,
1. The site loads very hard due to the elements that are set on the home page, for example, there is a slider, and it takes some time for the images and style to load.
For the menu, make sure that the drop-in more option is not enabled on it – https://i.imgur.com/25xlNSp.jpg – https://i.imgur.com/wcuokUw.png
2. Unfortunately, I cannot tell you when compatibility with other builders will be sought, as the theme comes with its own builder, and it is very difficult to achieve compatibility with others. Usually, the free versions from other builders work, but not the premium versions.
Thank you!
Hi,
Can you please check:
In Theme Panel >> Ads >> Sidebar ad (or any other) >> when “Disable for Admins/Editors” is turned on – ad is disabled for all users, including front end visitors.
FYI
A user logged into a site hosted on WP.com, who activates the ‘delayed’ option, in the Mega menu preloader, is in for a surprise!
https://recordeuropa.com/wp-content/uploads/2023/06/ed1.png
Very slow loading pages and multiple errors, in my case around 30.
https://recordeuropa.com/wp-content/uploads/2023/06/test1.png
Some items don’t even load like: the mega menu, and the list of categories on the page.
If this option is changed to any other option, everything returns to normal.
https://recordeuropa.com/israel
WP 6.2.2
Newspaper 12.4
PHP 8.2.7
Jetpack 12.1.1 (mandatory in WP.com)
Thanks.
Regards,
Samuel Pereira
it appears on all pages, I try to change the header template, but it also shows this message.
No, I don’t add any code or elements from other plugins

Hi Anamania!
I have a problem as all ads (including google authomatic ads) are not working after Theme Update.
More info has been provided through the email.
Seeking your urgent support as I am loosing money because of that problem.
Problem solution will be posted here for other users.
Hello,
tried that just to see, but had no effect since the problem is not that the tagDiv Cloud Library module does not work when the other plugins are enabled is that it gets disabled randomly, not upon a particular action (updates, uploads, publishing).
Done it.
Thank you!
Will send you more questions in other threads.
Hello,
Please let me know what header template you have.
You can use the Ad Box. The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins).
Thank you!
I cannot see that panel on my homepage (or any other page).
Screenshot here: https://homes.scot/wp-content/uploads/2023/06/screencapture-homes-scot-wp-admin-post-php-2023-06-02-08_18_35.png
Can you advise?
Thanks
Hey @Anamaria,
This seems to have done it! BUT .. somehow the next-previous icon don’t appear together…the < icon is way above and hidden within the image. Also, I don’t see the other images in the same row (I only see one image per slide). What am I missing?
+ when the page loads, it takes a while to appear.
I cannot put it on a test page to show but you can see it on a mobile theme page that I am building here (you can see it on a desktop too).
Thank you for your help so far, and I hope to hear from you on this again!
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This reply was modified 3 years by
theheritagelab.
muslimskeptic.com is the affected website.
I checked the statistics and do see the increase in CPU seconds usage compared to the script executions and after checking through the access logs with live traffic, I noticed that the current theme of the website is generating spontaneous bursts of requests towards the admin-ajax.php script specifically on the home page of the website from various visitors and this immediately spikes the CPU and RAM usage of the server, here is one example from a few minutes ago of such a burst with 20 requests within a couple of seconds:
https://snipboard.io/yCvqfw.jpg
While all of these requests are being processed by the server, other ones get queued for execution, which leads to database queries that generally run in parts of a second to run for several seconds instead and resulting in the very regular slow loading of the website.
I tried looking around the web for a similar problem, however I could not find any additional information and this is likely some bug with the theme version and I would recommend checking this with the theme developers and how these requests can be controlled to avoid such bursts that use up the server resources. I tried to switch the theme version from 12.4 to 12.3.1 but there was no change. There are no conflicts with plugin too. I tried turning on cache as well for each block on tagdiv composer.
Please refer me to the technical team as soon as possible.