Search Results for 'requirements'

Hi,

The scroll up button disappear because is set this message over it -> https://www.screencast.com/t/V1IX38poM you can set this custom css in theme panel>Custom code> Custom css -> https://www.screencast.com/t/T2p6qHlM7IM
body .td-scroll-up {
bottom: 55px;
}

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you set the last version of child, also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please check our documentation for Logo & Favicon in Newspaper Theme -> https://forum.tagdiv.com/logo-favicon/

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you set the last version of child, also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/

-> wp-content/plugins/td-composer/legacy/common/wp_booster/wp-admin/content-metaboxes/td_set_post_settings.php

Thank you!

Hi,

Unfortunately we do not have a documentation for this, but you can this the steeps from this article -> https://torquemag.io/2015/05/how-to-duplicate-a-wordpress-website/

If you want to move the website to other host/server some users recommend the duplicator plugin for migrating/moving websites, here are some guides I found about it

– http://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-from-local-server-to-live-site/
– https://www.shoutmeloud.com/migrate-wordpress-server.html
– https://pantheon.io/resources/quickstart-guide-migrating-wordpress-site

Also do not forget to configure the settings from the new server like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you set the last version of child, also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If you are using Cloudflare (CDN) please make sure that is set like in our documentation -> https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hi,

Please check this topic about web page shows 507 insufficient storage once in a while -> https://stackoverflow.com/questions/52931534/web-page-shows-507-insufficient-storage-once-in-a-while
From what I can find the main causes for 503 problems are these – https://www.hostinger.com/tutorials/fix-503-service-unavailable-error-in-wordpress/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

I made some test with the inline ads on post pagination
-> https://www.screencast.com/t/UyyQy90GMSP
-> https://www.screencast.com/t/L6CRSlo5Mb
-> https://www.screencast.com/t/g8B9jbIsR

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you set the last version of child, also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let us know how it goes!
Thank you!

Hi,

I made some test using the child theme ( without optimizations ), I install the Demo theme : Classic Blog and the option from theme panel for top bar is working correctly for me.
Please make sure that you set the last version of child, also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let us know how it goes!
Thank you!

Hello !

In order to remove the errors you will first of all need to increase the WP-Memory: https://www.screencast.com/t/huGRNPTpeH.

Also please take a look at this documentation regarding theme’s requirements and make sure that you’ve accomplished all of them: https://tagdiv.com/newspaper-theme-requirements/

Thank you !

Hello !

You need to make sure that you do meet the theme’s requirements wich can be found here: https://tagdiv.com/newspaper-theme-requirements/. To make sure that you meet them you can check it in Newspaper – System Status like here: https://www.screencast.com/t/ntdDqdnA2sW

Also if you do have access to your cpanel you can edi the files by yourself. You just need to take a look on the newspaper documentation and make the changes as shown there. Take a look at this tutorial: https://www.youtube.com/watch?v=WmlGHje1V50

Thank you !

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.

Let me know how is works!
Thank you!

Hi,

Please make sure that WP Debug is set on false like in our documentation -> https://forum.tagdiv.com/requirements-for-newspaper/
Please provide me some screenshots with this problem.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hello !

Please make sure from the system status panel that all the theme requirements are accomplished. You can find the theme requirements here: https://tagdiv.com/newspaper-theme-requirements/

Also take a look at this documentation on how to increase page speed: https://tagdiv.com/how-to-increase-page-loading-speed/

In order to remove an unwanted column you can simply drag it to the delete button. Hold click on the ROW tab and drag it: https://www.screencast.com/t/IK8tyVqMhtW ; https://www.screencast.com/t/xx7XefXP

Also please note that support team is answering the topics from latest to newest. So if you keep replying to your topic you only make the waiting time longer.

Thank you !

Hi,

Here is a test from my install with cover image-> https://www.screencast.com/t/bExmjOK9 -> https://www.screencast.com/t/g21SNAZpp

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let us know how it goes!
Thanks!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that tagDiv Composer and tagDiv Cloud Library are activate -> https://www.screencast.com/t/VEPHKpMN

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hello !

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know how is works!

Thank you!

Hello !

Please make sure that you have the last version of theme (v9.7.2) also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you !

Hi,

Unfortunately, the SUCURI plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Unfortunately you can not add php code directly in theme, you need to set the php code with some php plugin in widgets ( https://wordpress.org/plugins/safe-php-code-widget/ ) and set this widgets in homepage tagDiv Composer -> https://www.screencast.com/t/SMwge3nN2HwW -> https://www.screencast.com/t/oE5S8fy4b

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
If you want to edit some files, let me know the files name, and I will provide you the path to them.

Thank you!

Hi,

Please make sure that you have the last version of theme (v9.7.2) also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem is still there, please provide me some more details and some screenshots.

Thank you!

Hi,

Seems there is a 500 error – http://prntscr.com/nlw8dr I suggest that as a first step you check the theme requirements guide – https://tagdiv.com/newspaper-theme-requirements/
In most cases such issues happen when there aren’t enough resources available.

We recommend a value of 256M for the wp-memory location. Most hosting provider initially set it to 40M which is not enough for the theme, theme plugins, and additional plugins. The guide mentioned how the required parameters can be increased, you can also contact the hosting provider to do it for you, they should be able to.

In case the issues remains after trying these suggestions, or there is no need to increase the resources, we could take a look at it. Please send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP. We will investigate. Include a link to this topic in the email.

Thanks

Hi,

The Newspaper theme update brings a change for the theme implementation.
When you’ll be updating to the Newspaper 9.7 version, you’ll need to activate the tagDiv Composer to keep the Newspaper theme functionality you’ve previously used.
Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements
Please read this article we wrote on the new update https://tagdiv.com/updating-the-core-of-tagdiv-themes/ to learn what it changes and what you must do in order to keep the functionality intact.

If you are using the WPBakery and you have issues with the single image please check this topic -> https://forum.tagdiv.com/topic/using-wpbakery-page-builder/

Thank you!