Search Results for 'requirements'

Hi,

That is quite an an old theme version from which you are updating. Here you can find a changelog for each theme update, to see what has been modified, new features etc
– https://themeforest.net/item/newspaper/5489609 (bottom of the page).

This would be the only guide that we created for updating the theme
– https://tagdiv.com/update-newspaper-theme/

The theme requirements guide has been updated as well, please check it carefully and if necessary ask your hosting provider to increase the values of the parameters mentioned in it
– https://tagdiv.com/newspaper-theme-requirements/
For the WP memory we recommend a value of 256M. Having low memory may cause such problems, or if using an older PHP version. You can see the values in the theme system status
– http://prntscr.com/n0dwzx

After the update, deactivate/delete all the old theme plugins and install the new ones from the theme package plugins folder.
Update WPBakery (if you used it), the theme package contains version 5.7
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Note that the tagDiv composer introduced in version 8 of the theme, will automatically be installed and activated – https://tagdiv.com/tagdiv-composer-page-builder-basics/
Since update 8 this is the main page builder in the theme, WPBakery is still provided in the them package however, for users that want to keep using it.

Maybe consider making a copy or clone of the website (local or in sub-domain) and test there. Update there first and see what happens. Let us know if you have more questions.

Thanks

Hi,

Usually that error comes from a lower wp memory.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Thank you for your understanding!

Hi,

Please notice that the speed of your website depends on how well your site is optimized.

Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.

Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/
Also, check all of your Ad Spots and if you have entered any suspicious code through them, remove all of them and check the results without them.

One of our top members here on the forum wrote his own optimization tutorial here:
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

Basically, these are the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/

Another useful guide for increasing the page speed can be found here -> https://kinsta.com/blog/google-pagespeed-insights/

Lately, Google Page Speed Insight seems to change the layout and is not always reliable.

Thanks for your understanding!

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;

If the issue is still a problem, please deactivate all non-theme plugins and child theme ( if you are using child ).

How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

Please try the same suggestions if your problem is similar. In most cases, 500 errors are caused by low wp-memory.

Hope this helps!

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme please deactivate it, clear all cache and try again.

The cloud library seems to work alright at the moment, may have been something temporary with the servers. Let us know if you have any further problems with it.

Thank you for your understanding!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme please deactivate it, clear all cache and try again.

How to install and update plugins – https://tagdiv.com/how-to-install-plugins-and-update-plugins/

Theme Install Guide – https://tagdiv.com/how-to-install-newspaper-theme/

Thank you for your understanding!

Hi,

Please make update to v9.6.1 in this version

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme please deactivate it, clear all cache and try again.

The mobile theme is a plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to use for pages that are made with builders ( tagDiv Composer, WPBakery ) only the classic editor also for mobile theme the content for pages need to be set in mobile editor -> https://www.screencast.com/t/ebUIzt4se

Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

If there is still a problem an you want to go back to version 8.8 you can send us an email at contact@tagdiv.com , Include a link to this topic in the email, and ask for that version of newspaper.

Thank you for your understanding!

Hi,

Such an old PHP version will most likely cause problems, for example these are the requirements for WordPress – https://wordpress.org/about/requirements/
So there will be problems using PHP that old, with most themes and WordPress. Your hosting provider should be able to update the PHP if you request it. Please try it and check again.

Thanks

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7/7.1/7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme please deactivate it, clear all cache and try again.

Thank you for your understanding!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7/7.1/7.2
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme please deactivate it, clear all cache and try again.

Thank you for your understanding!

Hi,

Please contact you host and ask for help you to increase the settings like in our requirements guide. Please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/ and please increase all requirements that are lower, and follow all steps; after that will be no problems to upload that large image.

Please check our documentation for page speed -> https://tagdiv.com/how-to-increase-page-loading-speed/
Cache plugin – install and configure -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Please make sure that you have activate this option for login users -> https://www.screencast.com/t/UiEfrQM9A also please decrease the cache time -> https://www.screencast.com/t/8lwy65oFG

Also you can check those similar topics
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/

Thank you!

Hi,

This issue is usually caused by low memory allocation or an older version of PHP. Please make sure you use PHP 7.2 and use this guide to increase your memory allocation: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hi,

In order to fix the error at rows: n(models): m(dom) please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7/7.1/7.2
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme please deactivate it, clear all cache and try again.

Thank you for your understanding!

Hi,

Please contact you host and ask for help you to increase the settings like in our requirements guide. Please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/ and please increase all requirements that are lower, and follow all steps; after that will be no problems to upload that large image.

Please check our documentation for page speed -> https://tagdiv.com/how-to-increase-page-loading-speed/
Cache plugin – install and configure -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Please make sure that you have activate this option for login users -> https://www.screencast.com/t/UiEfrQM9A also please decrease the cache time -> https://www.screencast.com/t/8lwy65oFG

Also you can check those similar topics
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/

Thank you!

Hi @zimlicious,

Please contact you host and ask for help you to increase the settings like in our requirements guide. Please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/ and please increase all requirements that are lower, and follow all steps; after that will be no problems to upload that large image.

Thank you!

Hi,

First please make sure you are uploading the actual theme zip file, not the whole package
– https://forum.tagdiv.com/whats-included/

Here are the theme install guides, either by FTP or by WordPress
– https://forum.tagdiv.com/install-via-ftp/
– https://forum.tagdiv.com/install-via-wordpress/

That message you are receiving could also be caused by a low max upload size value, like in this similar topic
– https://wordpress.org/support/topic/the-link-you-followed-has-expired/

We recommend these values – https://forum.tagdiv.com/requirements-for-newspaper/

Please let us know if you have more questions.
Thanks

Hi,

In some previous cases (add new button now showing or 500 errors – not multisite) this was caused by low WordPress memory. If possible try to increase the memory to for example 256M or higher
– https://forum.tagdiv.com/requirements-for-newspaper/
Then check again.

Thanks

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, clear all cache and try again.

If there is still a problem please provide some more details and some screenshots.

Thank you!

Hi @tedslater,

Which version of newspaper are you using? in v9.5 this problem was fixed, also please make sure that you clear all cache, and you do not have any plugin conflicts.

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

The multi-purpose plugin was removed and included in the tagDiv composer plugin, this happened in theme update 8.7.5, please check the changelog at the bottom of this page
– https://themeforest.net/item/newspaper/5489609
– https://www.screencast.com/t/cql6czdT

So no need to keep trying to activate the plugin if you use a theme version newer than 8.7.5, the multi-purpose plugin and the tagDiv composer were combined. All the multi-purpose options are now part of the tagDiv composer.

Please check the system status parameters and increased all of these according to our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Also you can make a full backup to your website an make a theme update -> https://forum.tagdiv.com/how-to-update-the-theme-2/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!.

Could be a matter of insufficient memory – https://forum.tagdiv.com/requirements-for-newspaper/
Try to increase it to 256M if possible. Also check the other requirements, note the code mentioned at the bottom of the guide as well.

These would be the most common causes for composer problems
– https://forum.tagdiv.com/tagdiv-composer-not-working/

If you want us to take a look, send us an email at contact@tagdiv.com and provide admin login. Include a link to this topic in the email.

For the default tag template, I could give you a code to remove the breadcrumbs

.tag .entry-crumbs {
display: none;
}

The “Tag” and “:” could be removed from here – http://prntscr.com/mybtn5 This should be able to achieve through a child theme if you use it.

Hi,

This issue is usually caused by low memory allocation or an older version of PHP. Please make sure you use PHP 7.2 and use this guide to increase your memory allocation: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, clear all cache and try again.

If there is still a problem please provide some more details and some screenshots.

Thank you!