- NewspaperRequirements for Newspaper
- NewspaperFlex Block Settings Guide
- NewspaperBig Grid Flex Settings
- NewspaperWhen tagDiv Composer is Not Working
- NewspaperBlock settings tutorial
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Update the Newspaper Theme
Hi,
You could try a few suggestions. First would be to check if possible the theme system status as mentioned in this requirements guide
– https://forum.tagdiv.com/system-status-parameters-guide/
If needed ask your hosting to increase the allocated resources as specified there. Then check if the issue is solved.
If there is still an issue, try as a quick test to deactivate all plugins except theme plugins and check if this has any effect. Let us know if there is still a problem.
Thank you!
Maybe there aren’t sufficient resources, the theme has some requirements
– https://forum.tagdiv.com/system-status-parameters-guide/
Check the theme system status and if needed ask your hosting provider to increase the allocated resources.
As a buyer and still currently a user, I have a couple of observations.
Plugins in one place please
There should be a file or page in your docs listing the contents of the plugins folder and saying what they’re for, and plugins should be kept in one directory, not two.
As all these plugins need to be updated manually, users need to remember that although they’ve updated all the plugins in the plugins folder, there are still two more plugins stored in the code directory. That’s not intuitive.
Speed booster?
I’m lost as to the point of the ‘speed booster’ plugin, which seems to get disabled by everything except sunshine.
I won’t list all the basic plugins I’ve found that disable the speed booster plugin, but it is a massive list including many of the default plugins I use on the majority of my sites (50+). However, I’m sure you’ll agree that website security is important. I have yet to find a security plugin that doesn’t disable your speed booster. Even ninjafirewall turns it off.
Author pages
Google have a list of strict requirements which sites must comply with before they can be included in Google’s news listings. One of those requirements is proper author attribution.
In this theme, as far as I can see, each post can show a user bio box, which contains the text copied from the author’s wp user page. The theme copies whatever is in the wp user box and pastes it into the bio field as unformatted text.
Okay, you can write your own plugin to force the bio field to accept basic html like line breaks and <p>, but this should be a basic theme feature, given the context.
If the author’s name in the bio box is clicked, the visitor is taken to an archive page which is topped by the same unformatted text field (yes, with social links below) and then a post listing below.
There should be an option to provide a condensed ‘bio’ for bio boxes below posts, with the option to show a proper, or full, author bio on the author’s archive page. The options might include not just social links/icons but things like address, phone number as well as bio. Not all sites need or want these, but some will.
Also, many articles are written by more than one author, so there should be a way of showing co-authors. And so on.
Given the importance of author bios and attribution to Google (this is important if you want your news website to get listed in google’s news listings) the author’s section needs to be considerably better thought out.
Just my observations.
Hi,
The website is very slow and seems to be broken when loaded. If you use CDN please use this configuration
– https://forum.tagdiv.com/cloudflare-cdn/
Disable the rocket loader feature, this can cause issues with the theme. Disable temporarily all plugins except theme plugins and clear all caching. Disable the child theme as well. Then check if there is still an issue.
Check the theme system status as well
– https://forum.tagdiv.com/system-status-parameters-guide/
– https://forum.tagdiv.com/requirements-for-newspaper/
Ask your hosting provider to increase the parameters mentioned in the guide if needed. Let us know.
Yes, but it does not need to be as complex as the revolution slider.
I also understand that they have to correct many things since the last update and that are priority. But I also think that you should think about selling the product too. Nowadays almost all the themes have their own sliders. Some simpler others a little more complex.
Once again when I asked for a newsletter box (2 years ago), the answer was that there were plugins for that. Time gave me the reason and you had to put a box for the mail.
today I ask you not to neglect the grids, because aesthetically they are a window for the person who buys “newspaper” or “newsmag” like me.
People enter my web through the news and visual aesthetics and much of this last is for the grid
Since you build a “block flex”, start thinking of a similar one for the grid, slider or whatever you want to call it low requirements. think of a MULTIGRID where you can enter and choose any of the options that you now offer. And let each one configure it as he wants.
As I said before I hope I do not have to wait two years … thanks for reading
Hi,
The latest version of the tagDiv composer plugin was optimized further, so there should be no problems. Make sure you are using the latest version of the composer
– https://www.screencast.com/t/qUQ9uTJkd
Also you could contact your hosting provider and mention the issue. Check the server and WordPress allocated resources
– https://forum.tagdiv.com/system-status-parameters-guide/
– https://forum.tagdiv.com/requirements-for-newspaper/
These resources could be limited by the hosting, that could be why the issue is happening.
Hello shinobu,
Make sure that you are using the latest version of the theme, installed via FTP way, clear all the caches, remove all of the untested plugins if you are using something like this and check the results. Check the theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/ If the problem is still there, you should make a new clean install from scratch to another sub-domain for testing.
Hope this helps and let us know how it goes!
Thanks.
Hi,
I have checked this on my end, seems to be no problem
– https://www.screencast.com/t/LTQU3YFVgMI
So something is not working properly for you. You could try as a first step to use a different browser, see if the icons are displayed.
A second step if there is still a problem would be deactivating all plugins as a quick test, leave only theme plugins active. Check if this solves the problem.
Also take a look in the theme system status and see if the server and WordPress parameters are set according to the requirements
– https://forum.tagdiv.com/system-status-parameters-guide/
Let us know the results.
Hello YTGAW,
Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.
Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/
One of our top members here on the forum wrote his own optimization tutorial here:
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
Basically, these are the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
Thanks for your understanding!
@Catalin Thank you – I saw that minimum versions are not helpful. My host does not even offer PHP 7.2 yet. They do offer PHP 7.0.28 or 7.1.13.
What we need is to understand if Newspaper is compatible with PHP version 7 (yes ?) and more usefully which versions if that is possible. From what you have listed it looks like PHP 7.2 is compatible but I’m just checking because the requirements section was never updated and I would expect to see something (other than minimums) noted over there.
Hi,
Unfortunately the theme will only work with WordPress, this is a requirement
– https://forum.tagdiv.com/requirements-for-newspaper/
There is only one theme version which works on WordPress only.
Thank you!
Hello dialogcrm,
Please check here -> https://www.screencast.com/t/VFB5SP4c In our requirements guise were been added the minimum values.
Thanks for your understanding!
Hi @catalin Any chance you can update the requirements section for Newspaper over at https://forum.tagdiv.com/requirements-for-newspaper/ ?.
Running Php 7.1.13 and it seems to work ok but I don’t want any surprises.
Hello Olya,
Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.
Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/
One of our top members here on the forum wrote his own optimization tutorial here:
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
Basically, these are the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
Thanks for your understanding!
Hello, I am also having issues with saving changed settings theme panel. I went through and deactivated plugins and worked with my host to ensure that the parameters met or exceed your requirements. https://forum.tagdiv.com/system-status-parameters-guide/
The issue is still not fixed and the spinning squares will freeze on the screen when clicking SAVE on in the panel. Thank you in advance for your support.
That would mean that there are limitation in your server configuration, an upload max size more exactly
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-413-request-entity-too-large-error-in-wordpress/
You can contact your hosting provider and ask them to increase the default value, they should be able to do that. The theme also has some requirements for the server once installed, like the guide mentiones
– https://forum.tagdiv.com/system-status-parameters-guide/
Hi,
So the error is displayed as you activate the theme. I would suggest to deactivate all plugins, leave only theme plugins active. Then try again. The theme and plugins should work as long as these requirements are met
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://forum.tagdiv.com/system-status-parameters-guide/
If you still have a problem, please send us an email at contact@tagdiv.com and provide admin login and FTP access. We will take a look. Also include a link to this topic in the email.
Thanks
Hi,
I’m encountering the same problems that a lot of other people seem to be having. When I go to use TD composer and use the page elements “icons” the icons don’t load or the “column text” element the wp text editor doesn’t load. I was having a look at the system requirements and think this could be because the max_execution_time requirement. On the system status it says it recommends over 60 if using the demos. I am not using a demo, but wondering if this is still the issue.
I have my hosting through hostgator and the max_execution_time is fixed at 30. Is it really the case that in order to run this theme I would have to upgrade my entire hosting package?
Hi,
We try our best to reply to all topics in the allocated support hours. We answer from oldest to newest, if you reply in your own topic the response will be delayed. So an answer would have been provided already.
Regarding the issue, first please check the theme system requirements and status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://forum.tagdiv.com/system-status-parameters-guide/
Next while the theme is active, deactivate all other plugins as a quick test. Check if this has any effect.
If there is still a problem, send us an email at contact@tagdiv.com and provide admin login details and FTP access. We will take a look. Also include a link to this topic in the email.
Thank you!
The theme requirements are mentioned here, please check if everything is set accordingly
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://forum.tagdiv.com/system-status-parameters-guide/
Please try to download the theme package again and reinstall the theme. We are currently investigating some issues with the theme. If there is still a problem, please send us an email at contact@tagdiv.com and provide admin access, we will take a look. Also include a link to this topic in the email.
Thank you!
1. Indeed the ads will be 300×250 in size, there is an option to make them fixed to 100px height only
– https://www.screencast.com/t/ZIZ7WWbHk
2. The related section will be displayed on AMP pages as long as it is enabled for desktop in the theme panel. Disabling it on desktop will disable it on AMP pages as well. The AMP plugin does not have a matched content dedicated option. You can make tests with such codes, we have only tested default Adsense ads on AMP.
3. When the plugin is enabled this will be seen in the post page source
– https://www.screencast.com/t/h1dOe33Omm
Then it is up to Google to index the pages.
4. According to AMP developers Instagram embeds have these requirements
– https://www.ampproject.org/docs/reference/components/amp-instagram
The website is not loading at all – https://www.screencast.com/t/B9A5retNiRj9
Please reinstall the theme properly – https://forum.tagdiv.com/how-to-update-the-theme-2/
Reinstall the version you were using or download the latest theme version. If you install the latest theme version update the theme plugins as well.
Check the theme requirements and system status recommended values
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources if needed. Let us know if there still is a problem.
Hi,
Indeed, insufficient resources can cause issues
– https://forum.tagdiv.com/system-status-parameters-guide/
– https://forum.tagdiv.com/requirements-for-newspaper/
If you still have problems, please mention them and we will try to help you.
Thanks
OK so 3 new plugins that I probably don’t want. The fix for PHP 7.2 that sounds good but I couldn’t find anything about other versions of PHP 7 in the requirements unless that has been updated very recently. Is there any chance that the demo section can be decoupled from the theme updates? It is a lot of extra space and just more code that could contain security errors. Once a site is up and running the demo’s are of little interest. Pretty please 🙂
Hi,
@rihasi Please try to provide all the details in one posting, if you keep replying in the topic you will only delay the response. We answer from oldest to newest. Note the support hours mentioned in the top right corner as well.
You mention you had problem using the multi-purpose plugin since purchasing the theme, you could have mentioned this before. We would have investigated the issue. The HTTP error is an internal server error.
You could try these suggestions. Reinstall theme by FTP
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Deactivate and remove the theme plugins and install them again from the latest theme package. Deactivate all other plugins, leave only theme plugins active. Clear all caching and CDN cache if used.
Check if the error is still present. If it is, that would mean there is a problem with the hosting server. Check with them, mention the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://forum.tagdiv.com/system-status-parameters-guide/
Maybe there are also logs kept by the server that could be helpful to identify what is causing this problem. Let us know the conclusions.
Thanks
