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Hello,
Please follow the documentation: https://forum.tagdiv.com/import-export-theme-settings/ ; make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/; and you have the Standard Pack plugin installed and active.
Note: When you try to restore a backup from Theme panel -> Import/Export, please do not press “Reset”.
Thank you!
Hello!
Please follow the documentation: https://forum.tagdiv.com/import-export-theme-settings/ ; make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; and you have the Standard Pack plugin installed and active.
Note: When you try to restore a backup from Theme panel -> Import/Export, please do not press “Reset”.
Thank you!
Hi,
Usually, those settings are to make the theme to work better, also WP Memory Limit can be set in wp-config.php file and this will help a lot, this is use for cloud library.
Thank you!
Hi ppirong, for this situation, please make sure that all theme requirements are set https://forum.tagdiv.com/requirements-for-newspaper/ and you use a ssl plugin. Also please make sure that you do not have a plugin conflict. If you follow all those steps, and the problem with 500error persist, please check this guide https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
Also for “Error at zones: 6(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” please check this guide https://forum.tagdiv.com/tagdiv-composer-not-working/
If the problem is only on one specific page, then please use the revisions https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
Thank you!
Hello!
This is an issue due to your cache. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/. Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello!
This is an issue due to your cache. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/. Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Hope that helps you!
Thank you!
Hello!
First of all, please make sure you have the plugins also up to date. Example:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, please check if this code is missing from your htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/
We have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/
Hope that helps you!
Thank you!
Hello!
This is an issue due to your cache plugin. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/. Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Hope that helps you!
Thank you!
Hello!
First of all, please make sure you have the plugins also up to date. Example:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, please check if this code is missing from your htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/
Here is an article about how to fix this problem: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
Thank you!
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
This is usually because lack of resources met.
Thank you!
Please check the answerer from previous topic.
Also make sure that this make sure that al theme requirements are set -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ in special this code -> https://i.imgur.com/crU4wX3.png
Thank you!
Hi,
Usually, this error appears when the requirements aren’t set like in our guide, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/
please increase all lower requirements and follow all steps => https://www.screencast.com/t/3eF7oKMSOr2J, this problem is when you use plugins that in turn require wp memory limit (WPML, revolution slider) each, in turn, requires 256 MB wp memory.
The easiest way to solve it is to double the wp memory limit.
Thank you!
Requirements are set, except the caching plugin as we use cloudflare.
https://imgur.com/a/ssTYJy1
Permalinks are set to /%category%/%postname%/, as it’s supposed to be good for SEO.
PHP version is 7.4.
There is no php.ini file, should i create one for the
Windows:
1) Edit php.ini and search for the following lines:;extension=php_mbstring.dll
;extension=php_gd2.dll
Hello!
Please make sure you have the Standard Pack plugin installed and active.
Also, please check if this code is missing from your htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/
Try to do these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Let us know the results!
Thank you!
Hello @mikecfmedia,
Please tell me what version of WordPress and theme you have.
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/
Usually, after you set the code in .htaccess the WP editor works well.
Thank you!
Hi, @oposum
Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ you can try to double the wp memory limit, and please make sure you do not have a plugin conflict.
Here is an article about how to fix this problem:
There has been a critical error on your website.
Also, please check the permalinks and re-save them -> https://i.imgur.com/MQPtVzl.png
Hope it will help you!
Thank you!
Hi, I’m trying to change header ad but the Theme Panel keeps saving ad infinitum. The theme requirements are good. Running Newspaper Theme 11.1 on WP 5.8. Please advise.
My site meets all the requirements but the error persists.
Hello,
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) if you’ll set it to 256M, and is still not working, please check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps. Also please make sure that you use an SSL to have HTTPS and clear all cache.
Thank you!
Hello!
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If you use default templates, please install Standard Pack plugin.
Also, please check if this code is missing from your htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let us know the results!
Thank you!
Hello William!
First of all, please make sure you have the plugins also up to date. Example:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
We have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, please check if this code is missing from your htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/
For the header, please check if you have Standard Pack plugin installed and active.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Hope that helps you!
Thank you!
Hello,
@luu tuan
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) if you’ll set it to 256M, and is still not working, please check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps. Also please make sure that you use an SSL to have HTTPS and clear all cache.
Thank you!
In this case, you need to use the “one click update/activate plugins” from Welcome page or you update them manually. According to Envato’s requirements, this must be an user action.
Thanks!
I did already, but no dimensions are specified.
It would be helpful to know the requirements to fit the theme.
R.
Hi,
So the problem is with the WP editor, usually when this is not working it can be from a plugin conflict or from Rocket loader from CDN(Cloudflare) , also we recommend to set a code in .htaccess to work better https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Let me know if you tested those steps and the problem persist!