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Hello,
Is possible to be from the firewall or security module which blocks admin-ajax.php request.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, you can check this guide https://www.basezap.com/fixed-403-forbidden-error-on-nginx-web-server/, please make sure you all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ in special please make sure this code is set in .htaccess => https://www.screencast.com/t/D3i2ZA7K
Thank you!
Hello!
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
All the requirements for database are made on admin-ajax.php ( all the settings from theme panel, posts, pages, etc.), therefore you can not remove these from your website, if you want you can remove the pagination, from the website, loading more, the search and the number of admin-ajax.php requests will be smaller.
https://forum.tagdiv.com/what-is-ajax-preloading/
Thank you!
Yes, all the plugins are updated and all the requirements are matched carefully. Also the PHP version is 7+
Please make sure your WordPress, TagDiv plugins are up to date.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
Also, please check what version of PHP you have, we recommend version 7.
Thank you!
Hello!
Did you start looking for a plugin conflict?
Make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ;
Also, we have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello,
Please make sure all the tagDiv plugins are enabled => https://www.screencast.com/t/sUy4KEsyeGE
Also, if you have the plugins enable, please make a test only with tagDiv plugins, if you have extra plugins please deactivate them and see if is still a problem.
Also, please make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps => https://www.screencast.com/t/3eF7oKMSOr2J
Thank you!
Hello !
I have investigated your websites and everything seems to be working good at the moment.
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello!
Which plugin you use for translation?
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello,
This kind of issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If you using the All in Seo plugin, maybe interfere with our theme and cause these errors.
As I know the 500 errors are internal server errors, you’ll need to make some investigations, below are some links that hopefully will help you:
– https://kinsta.com/blog/500-internal-server-error/
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Also, make sure that all theme settings are like in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hello,
Usually, this error appears when the requirements aren’t set like in our guide, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/
please increase all lower requirements and follow all steps => https://www.screencast.com/t/3eF7oKMSOr2J
Also, please try an SSL plugin for HTTPS.
Make sure that you do not have extra plugins that interfere with the theme queries.
Thank you!
These all requirements are already has been set up by your team and the theme and all the plugins were working properly but after installing the newsletter plugin the issue of TagDiv Composer started again…Before that, everything was working perfectly and I have tried to deactivate the newsletter plugin but nothing changes…
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello!
It is strange, because we didn’t find this issue till now and how you described it should work well.
Sometimes, this kind of issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Let me know about your results!
Thank you!
Hello!
I checked your website and it seems to be fine.
We recommend using WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello,
Usually, this error appears when the requirements aren’t set like in our guide, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/
please increase all lower requirements and follow all steps; make sure that the theme is activated and use an SSL plugin for HTTPS.
Also, please check what version of PHP you have, we recommend version 7.3.
Hope this helps you!
Thank you!
Hello,
This is a video about how to upload a logo => https://www.youtube.com/watch?v=HXQQygkCCJo
Also, please make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps => https://www.screencast.com/t/3eF7oKMSOr2J
Thank you!
I am unable to import cloud templates. However sections with blog only elements are able to download. My WordPress is latest, php requirements are okay, and theme is properly activated. I deleted plugins and reinstalled and activated from theme panel.
https://ibb.co/cT16sMh
https://ibb.co/Nmh3K3x
Also I see this my browser console.
https://ibb.co/Rz9K62V
Hello,
Please make sure that the theme install was done correctly
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps; make sure that the theme is activated and you use an SSL plugin for HTTPS.
Also, if you have other plugins activate, please disable them and see if the problem persists.
If there is still a problem, please let me know, also provide some screenshots and some more details.
Thank you!
Hello!
We recommend using WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Try and remove and re-install the tagDiv Composer plugin!
Also we have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/
Thank you!
Hi,
I build a website with your Newspaper theme three years ago. Since then, I didn’t have any requirements for website maintenance. The site is: https://gradjenjeinvest.hr/
Now, When I tried to edit front page with tagdiv composer, I got a message that the origin front page was not build in td composer, and now I can’t edit my page to add some aditional stuff.
Also, I tried to update td composer, but it seems that build is still 3 years ago.
I need help asap. I think the problem is in upgrading demo of construction. How to update it without installing new? If I install new, what will happend with my current page?
Kind regards,
Gradjenje
Hello!
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also clear all cache and try again.
Try to remove and re-install the tagDiv Composer plugin.
Also we have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/
Hope that helps you!
Thank you!
Hello,
For Cloud Library please make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps => https://www.screencast.com/t/3eF7oKMSOr2J
Thank you!
