Search Results for 'requirements'

Results from the Forum
feppa20
tagDiv Member

Hi!

Hi feppa20, so this guide https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/ did not help? – No.

What resources do you have for your website (cpu and ram) ?
CPU: 20000mhz
4GB RAM (usage 15-20 max 50%. Last server have 8 gb no usage. ram no problem)
200 process
80 ep
4096 iops

Also make sure that all theme requirements are set like in this guide -> https://forum.tagdiv.com/requirements-for-newspaper/
we set everything based on that

There was an old server that was stronger and bigger, it was also used at 100%.

What can we do?

Thanks.

Calin
tagDiv Staff

Hi feppa20, so this guide https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/ did not help?
What resources do you have for your website (cpu and ram) ?
Also make sure that all theme requirements are set like in this guide -> https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Calin
tagDiv Staff

Hi aassi, if you already have set those theme requirements, then should be no problem. Is possible that this to be only because the server was not restarted or something similar.
If you want we can take a look.
Thank you!

modhutexbd
tagDiv Member

already fulfilled all requirements, but still no result.
my site configuration are:
php.ini configuration
Server software
Apache
PHP Version
7.4.13
post_max_size
260M
max_execution_time
300
max_input_vars
3000
SUHOSIN installed
false
PHP extensions
mbstring
available
GD library
available
WordPress and plugins
WP Home URL
https://prantojon.com
WP Site URL
https://prantojon.com
WP version
5.5.3
WP multisite enabled
No
WP Language
en_US
WP Memory Limit
256 MB/request
WP_DEBUG
False
Caching plugin
WP super cache

please help

MikeS
tagDiv Member

Hi

1. I did not say any word about the footer`s issue. I met an issue with the whole TagDiv editor. Nothing is working. I wanna push the left menu buttons, but they are frozen. The site page for editing is uploading all the time. Pls check the link

2.The site meets all theme requirements.

  • This reply was modified 5 years by MikeS.
Bettina
tagDiv Staff

Hello Poonam22!

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please check the rest of settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps. Also please make sure that you use a ssl to have https.
Also if the theme is not activate you’ll get the same message, make sure that you have the theme activate as in our guide from here -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Let us know about your results!

Thank you!

Calin
tagDiv Staff

Hi,
usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please check the rest of settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps. Also please make sure that you use a ssl to have https.
Also if the theme is not activate you’ll get the same message, make sure that you have the theme activate as in our guide from here -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Let me know the results!

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Calin
tagDiv Staff

Hi,

The footer template can be edited only from frontend, edit a page/post template with tagDiv Composer and go down to footer, or if you want to assign one, use the manager -> https://i.imgur.com/Q5PeHkp.png (the footer templates does not have the button to be edited in backend).
Also make sure that you are using the last theme version, Newspaper v10.3. and all theme requirements are set as I our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Let me know the result!

Calin
tagDiv Staff

Hi,

Usually allowed memory size is when the wp memory limit is to low, make sure that you have set the theme requirements as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also because you have some many tags is possible to need at list double of wp memory limit.
If there is still a problem, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Hope this will help you!
Let me know the results!

Vlad S
tagDiv Staff

Hello @cypresshill !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Calin
tagDiv Staff

Hi,
Please check t see if you our your host have some security module or a firewall to block the theme plugins to use the wp editor.
Please make sure that you do not have any conflict plugins, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ -> https://i.imgur.com/sgRIp4L.png
If the problem persists send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!

Calin
tagDiv Staff

Hi ghoangit,
I need some more details about the error that you get, some screenshots will help a lot.
Normal if there is no plugin conflicts and all theme requirements are set as in our guide https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ then should be everything ok.
Thank you!

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

There is no trouble. Honestly we have not tried a plugin in this manner. You can try it but I still support the ideea of creating a new aspect ratio for your images to fit theme’s requirements since it would be easier.

Thank you !

Calin
tagDiv Staff

Hi Ganzorig, please make sure that the theme plugins is activate -> https://tagdiv.com/how-to-activate-the-newspaper-theme/ also make sure that the theme requirements are set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ setting the debut to false =? https://i.imgur.com/VhLW2fr.png that message will be removed.
Thank you!

Calin
tagDiv Staff

Hi mannat29, please make sure that all theme requirements are set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that the theme is activated and you use a ssl plugin for https.
If there is still a problem, please let me know, also provide some screenshots and some more details.
Thank you!

Calin
tagDiv Staff

Hi netiv, please make sure that the theme requirements are set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ this -> https://i.imgur.com/MbLGZok.png should fix the problem.
Let me know the results!

Calin
tagDiv Staff

Hi,
Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ and you do not have a plugin conflict.
Here is an article about how to fix this problem:
There has been a critical error on your website.
Hope it will help you!

Viewing 25 results - 1,576 through 1,600 (of 6,246 total)