Search Results for 'review'

    No search results were found in Documentation!

Results from the Forum
Calin
tagDiv Staff

Hi,
Could you please perform one final test to check whether the issue persists when updating the PHP version to 8.3? Additionally, please confirm whether the problem also occurs when using PHP version 7.4.
In the meantime, I will notify our developers so they can review the code related to this functionality and ensure that no issues have been overlooked.
Thank you for your cooperation.

UncleLion
Participant
#0

Site: https://przystanekplanszowka.pl/
Newspaper version: 12.7.4
PHP version 8.4

Hello,

I have a problem with displaying pages that contain reviews as well as category pages related to reviews on my WordPress website.
On review posts and review category pages, PHP warnings are displayed instead of the page content. The warnings look like this:

Warning: A non-numeric value encountered in
/home/przysta2/domains/przystanekplanszowka.pl/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_review.php on line 149
Example: https://przystanekplanszowka.pl/category/recenzje/page/2
Additionally, directly inside single articles, the following warnings appear:

Warning: A non-numeric value encountered in
/home/przysta2/domains/przystanekplanszowka.pl/public_html/wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php on line 3739

Warning: A non-numeric value encountered in
/home/przysta2/domains/przystanekplanszowka.pl/public_html/wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_review_overall.php on line 312

(The last warning appears twice.)
Example: https://przystanekplanszowka.pl/2019/04/dochodzenie-jeden-morderca-i-sledztwo-w-toku.html
The issue only affects pages that use the review functionality. Other pages work correctly.

Could you please advise what might be causing this issue and how I can fix it?
Is this related to PHP version compatibility or the review module configuration?

Thank you in advance for your help.

Best regards,
Przystanek Planszówka

Ling
tagDiv Member

So, I cannot have on the same block a normal single post article and a custom post type,
correct?
I just wanted to have on the homepage, a block with all my last posts( articles, custom post type, review,…)
Like on the pro them: the first 4 pictures:
Fashion: ( WordPress News Magazine Charts the Most Chic and
Gadgets: Game Changing Virtual Reality Console Hits the Market
Travel: Discover the Most Magical Sunset in Santorini
Computer Filters Noise to Make You a Better Listener

For me it will be: https://demo.tagdiv.com/newspaper_pro/
Fashion: Last normal category article
Gadget: Last normal category article
Travel: Last Custom post type
Computer: Last Custom post type

jjgoi
tagDiv Member

Limit post number: (empty)
Offset posts: (empty)

Yet when visiting /category/reviews/ and clicking page 2, leading to an empty page on /category/reviews/page/2/

Quite buggy, not sure if it’s a theme issue or what.

  • This reply was modified 6 months by jjgoi.
Calin
tagDiv Staff

Hi,

That is a very old theme version. However, even after updating the theme, the website should look the same. Before making any changes, please ensure you have a full backup.

After updating the theme, it is important to install the Standard Pack plugin: https://i.imgur.com/8heENe0.png This plugin, introduced in Newspaper 10, contains all the old blocks and templates, which are now separated from the main theme. You can find more details in this article: https://tagdiv.com/newspaper-theme-update-standard-pack-or-tagdiv-cloud-templates/

Please also make sure to clear the cache, optimized resources, and Cloudflare cache (if you are using Cloudflare) after updating the theme.

If you are using a child theme, we recommend deactivating it after the update, as it may cause compatibility issues.

Additionally, if you prefer, you can request custom work to update the theme to the latest version. One of our developers will handle the update and ensure everything remains unchanged. To proceed, please send a request to services@tagdiv.com
, and our colleagues will ask for temporary wp-admin access to review the site and assess the changes made. Based on this, they will provide a time and cost estimate for the update.

Let me know if you’d like a more casual or more technical version.

cyberhrc
Participant
#0

Hi
In following
I wonder why i have different fonts while i am using draft vs published ?
For example, #1 image is draft, i like the look but in published version its another font.

View post on imgur.com


Also, when i try to use any of Cloud templates, in preview there is one styling but when i import in my web all is messed up.
Since i do have your theme for a few years now i wonder if i can somewhere ‘reset’ all fonts and select overall look for headings and paragraphs or every block should have their own settings? Which in case of importing cloud – is not working at my web ?

I did check https://forum.tagdiv.com/font-customization/ so here is breakdown and correct me if i am wrong:

At this moment we have
– website manager with “Global fonts” [ if i import multiple various blocks all those fonts should appear here when having them on one page ]
– we have fonts for each block individually [when i click particular block it shows in sidebar]
– and last we have Theme fonts in settings

Whats puzzling here is what is priority of usage? What is purpose of theme panel if for example i set VERDANA font there and when i import anything it will be overridden ?
If i disable google fonts there, and your block is using them – why do i see different fonts instead of default one ?

Basically what i want [ here is my plan, correct me if i am wrong ]
– i would like to combine multiple blocks from your library
– blocks should be imported with styles you made them
– i will have to use Website manager > global fonts for changes of all visible styles there

Is this correct flow ? And again, why does preview shows differently ?

pawelbednarz
tagDiv Member

Colin, thank you for your help. I’ve deactivated the mobile plugin, but it still displays incorrectly on phones 🙁 Do you maybe have an idea what I’m doing wrong, or what might have happened that the TagDiv preview version is being displayed?

Calin
tagDiv Staff

Hi,
You can review the recent updates in the changelog here:
https://themeforest.net/item/newspaper/5489609#item-description__autoupdate-system
The update includes several security and vulnerability fixes. However, I can’t confirm whether the specific issue mentioned in this thread has been explicitly addressed. Given that it appears to be a more targeted issue with a known workaround, it’s possible that it was not included in this update.
Thank you.

Calin
tagDiv Staff

Hi,
This situation can appear from many causes, please use this guide:
How To Fix “This Block Has Encountered An Error And Cannot Be Previewed” Issue

leagcooks
Participant
#0

All of a sudden when i tried adding a post today this now appears when i try adding text

Screenshot-7

can anyone help why it started happening please?

ecolivable
Participant
#0

I have this issue that I cannot seam to fix. On mobile my Home Page loads fine but when I jump to another post the page it hijacked by the menu. Wont let me click out or bypass.

Any HELP would be greatly appreciated. Thanks!

disasterprepkit.com

Adding images.

https://disasterprepkit.com/wp-content/uploads/2026/01/Home-disasterprepkit.com_-1-scaled.png

https://disasterprepkit.com/wp-content/uploads/2026/01/Kelty-Grand-Mesa-Backpacking-Tent-Review-Lightweight-Shelter-Built-for-Adventure-disasterprepkit.com_-scaled.png

SBC
tagDiv Member

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

contact@tagdiv.com
host aspmx.l.google.com [142.250.153.27]
SMTP error from remote mail server after end of data:
552-5.7.0 This message was blocked because its content presents a potential
552-5.7.0 security issue. To review our message content and attachment content
552-5.7.0 guidelines, go to
552 5.7.0 https://support.google.com/mail/?p=BlockedMessage a640c23a62f3a-b842a483828si1984714166b.137 – gsmtp
Reporting-MTA: dns; instance-europe-west4-zhp9.prod.antispam.mailspamprotection.com

Marconi
Participant
#0

Hello, I need help cleaning a license domain list.

I have a valid Newspaper license that should be used ONLY for my real website:

roiasmilgrauoffroad.com.br

But Hostinger automatically created a temporary domain during setup:

blue-mallard-749296.hostingersite.com

This temporary domain was automatically attached to my Newspaper license, and now I cannot remove it myself because the “Unassign” button is locked until 2026.

Because of this, OpenGraph previews and social images are being mixed incorrectly and the wrong preview is showing when posting links on WhatsApp.

Please remove this temporary domain from my license, so it stays assigned ONLY to:

roiasmilgrauoffroad.com.br

Thank you!

pawelbednarz
Participant
#0

Good morning! I would like to ask for help in resolving a problem with the mobile version. For many years everything worked correctly. Currently, just before the update, the mobile site broke (as shown in the attachment). It does not look like it does in the TagDiv preview. In Composer, I installed the Newspaper updates, reinstalled the Mobile plugin, and it still doesn’t work. In Newspaper → Theme Panel → Mobile Theme, I have Mobile + AMP set. In the TagDiv Composer preview everything looks fine (as in the attachment), but it does not load correctly in reality.https://autoelectromoto.pl/zrzut-ekranu-2026-01-12-o-20-31-58_11zon and https://autoelectromoto.pl/img_2598_11zon/

Calin
tagDiv Staff

Hi,

1. For this https://screenrec.com/share/bT6VK3cGCy that is the menu from the mobile, so you need to be sure that you have set a menu in the Appearance > Menus – https://i.imgur.com/CqoSItY.png if is not working, what can be done is to add with tagDiv Composer the menu element somewere in the single post template and select a menu in it, after taht save the changes and see if the menu appers when you click to let a review, after appers the menu element normaly could be removed.

2. Ok, right now you have edited the template and you have set fixed content, you need to use elements that will bring the dynamic content, for example, the one from here – https://i.imgur.com/7LrPM60.png can be displayed with the single post content element – https://i.imgur.com/XjrRYBS.png. Just check in tagDiv Compose the single post elements which will bring the dynamic content on your template – https://i.imgur.com/JFv6Kpe.png

Calin
tagDiv Staff

Hi,
I see you are referring to the tooltip; this is indeed the old one.
I have made a note for our developers to review it and update the text. Everything related to Twitter will be checked and updated to X.
Thank you!

Calin
tagDiv Staff

Hi,
If this works when you are logged in but not when you are logged out, then in 99% of cases it is related to a cache plugin and its settings.
As a test, please make sure that all cache is cleared and temporarily disable the cache plugin (as well as any other optimization plugins). After that, re-check whether the login/register functionality is working.
If it works correctly after disabling the cache, then the cache plugin settings will need to be reviewed—especially the options related to JavaScript handling.

Calin
tagDiv Staff

Hi,

I’m glad that you managed to solve most of the questions

Related to the review, our theme has 2 types of reviews https://i.imgur.com/h3qku3o.png: one that can be set only by the author of the post https://i.imgur.com/D4f4JNI.png, and one for visitors/users that can leave a review https://i.imgur.com/sblNLmQ.png. Since those are different types of reviews, there is no way to combine them, but if you want to display the total score of reviews, you can do it by using the review overall. Both methods have this element https://i.imgur.com/SyhtcRD.png.

Now, regarding how to have the review only for some articles with a specific category: right now, you have the same single post template for all articles – https://i.imgur.com/kao9pgg.png. What you should do is duplicate it – https://i.imgur.com/1cLwEYW.png and keep the one you want only for some posts as it is now with the user review, and in the other template remove or replace it (set specific names for each template so that you won’t confuse them). After that, the one you want to be used for most of the articles should be set as global, and the other one that should be used only for some articles from a specific category should be set under Theme Panel > Categories, and on the categories you need it – https://i.imgur.com/1ZX8YHF.png (doing this will add the single post template to those articles that are part of the respective category).

I hope this will help you!

Dviraciu Kultura
tagDiv Member

Hello,

I’m using the TagDiv (Newspaper) review system and I need clarification on review configuration.

My questions:

Is it possible to assign different review types/forms to different post categories?
For example:

Category Mechanics → User reviews with star ratings

Other categories → standard comments or non-star reviews

If yes, where is this configured – category settings, post templates, or review settings per post?

Is it possible to connect the user review form (stars submitted by users via comments) with the Single Post “Overall Rating”, so that:

the overall rating is automatically calculated from user reviews,

and updates dynamically when new reviews are submitted?

Please let me know if this functionality is supported natively or if it requires custom development.

Thank you.

https://screenrec.com/share/D8cZhvIUBe

Dviraciu Kultura
tagDiv Member

Hello,

I need help setting up reviews on my website.

What I want to achieve:

Every post on the website should have a review option.

Posts in the Mechanics category should use star ratings.

Posts in other categories should use a standard review / feedback form (without stars).

My question:
Do I understand correctly that I need to configure this by categories, so that posts created in different categories automatically use different review forms?

If yes, could you please explain:

where exactly this is configured (categories, post types, or plugin settings)?

whether one post can only use one review type based on its category?

Thank you in advance.

Dviraciu Kultura
tagDiv Member

What I am doing wrong with reviews? https://screenrec.com/share/EysUdtPefZ

Calin
tagDiv Staff

Ok,
First, let’s make sure we correctly identify the issue and move in the right direction.
When the LiteSpeed Cache plugin was not installed, was everything working correctly?
If so, then the first step should be to review the LiteSpeed Cache settings. This plugin includes options that can remove Google Fonts, so those options should be disabled. Instead, you should use the plugin I mentioned in the previous message.

Calin
tagDiv Staff

Hi EDMSU,
Edit the homepage using tagDig Composer, then go down to the section with the review: https://i.imgur.com/D2zQkFF.png
– You will see a Raw HTML element—select it: https://i.imgur.com/Ekft2Zf.png
– Expand the editor and comment out that code.
After that, the images in the first view will appear one above the other. Then select the crown image element and delete it. After that, go back to the review section and uncomment the code.

berwarnews
Participant
#0

Before I publish a post when I click preview I get this error. Please help.

There has been a critical error on this website.

Learn more about troubleshooting WordPress.

Calin
tagDiv Staff

Hi,
After the theme installation, make sure that the tagDiv Composer plugin is installed. After that, make sure that the theme is activated and the license key is assigned to the domain under Newspaper > My license, and the import will work.

If you receive an error like this: An issue has been encountered while trying to validate your license key.

This issue can occur for different reasons. One possible cause could be a plugin conflict, so please run a test using only the tagDiv plugins and check if the verification process works.
Another possible reason could be the permalinks. Please perform a test by setting the permalinks to ‘Plain’ and then check if the verification process works.
If it does work, it’s likely that you’re using an NGINX server, and you’ll need to configure pretty links accordingly -> https://cloudarcade.net/tutorial/pretty-url-on-nginx-server/ -> https://www.cyberciti.biz/faq/how-to-configure-nginx-for-wordpress-permalinks/
If none of these solutions work, a hosting option may be interfering.
Please review these two solutions. If the issue persists, kindly contact us via email at contact@tagdiv.com and provide us with wp-admin and cPanel access.

Viewing 25 results - 101 through 125 (of 7,000 total)