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Hello,
Unfortunately, I don’t understand the aggressive way of addressing this, considering that I explained very well how to change the logo and make customizations.
Now, that your settings are not saved, it may be because you have an error in the console, which I don’t think you have checked, you may have a 403 or 404 error.
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Also, please check this guide about denying code https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Hello, I already had purschased 2 licenses from envato.
I have problem with license key system of your Newspaper theme. I tried to apply one key to site A (www.urawa-lunch.com) ,then applied another key to site B (www.kawae-chiro.com). But whenever I checked “My license”, I see only one license key appearing.
I went to “System Status” on every site and pressed “reset key”, then all of my sites turened to “unregistered”.
Then I pressed “Activate now” on site A and entered one of my license keys (3b3523bf-xxxxx-122da6d5ddb1).
Voila, I just activated site A (www.urawa-lunch.com), but as you see, site B (www.kawae-chiro.com) turned active, though site B remained inactive.
Then, I enterd another license key (45490f54-xxxxx-78eccd5f100c) on site B (www.kawae-chiro.com), and funny thing happened. Site A and B are active now but, where is my another license key(3b3523bf-xxxxx-122da6d5ddb1)???
(forget about subdomain (tokochan.kawae-chiro.com) and another site (nekomimizukin.com).)
I’m afraid I can’t buy more license keys for this reason.
Please tell me how to use multiple license keys for multiple sites.
All sections on my site work fine http://www.kcocarmona.com
All Status on the Theme who fine in the td_system_status section
But when I try accessing the td_theme_panel never loads and I get a timeout.
I already disabled ALL plugins and kept showing the error.
And the td_system_status section shows everything in GREEN.
Any ideas about what might be the problem?
I’m trying to save updates in my theme panel, but it keeps on spinning and not saving. When I check my system status it says couple of things need to be updated. I have no idea how to fix this issue or even fix the issues the guides say. Please help.
Hello,
Are you referring to the license? if yes, you can reset it from the System status and add the new key -> https://i.imgur.com/tjYRqBs.png
If you own multiple licenses of the theme, you do not need to create multiple forum accounts, you can add your extra Envato keys to the existing account on this forum, for this please check our documentation for Find your Envato Purchase Code -> https://tagdiv.com/how-to-activate-the-newspaper-theme/ Please scroll to the bottom note
Thank you!
I am unable to make use of the cloud template, I cannot add new one and I cannot update the theme as well.
Cloud template section says invalid key while update section says.
“Please reset the key from the System status tab and try to activate it again, or contact our customer support team at contact@tagdiv.com.
If you don’t have a valid license key, you can get one now and continue to enjoy the full benefits of this great product.”
Hello,
First please excuse my writing because I go through Google translate.
I haven’t been able to update my settings for a while now. Indeed, the loading loops.
At the status system level everything is in the green.
NEWSPAPER Version: 12.1.1
PHP Version7 .4.33
WP Memory Limit 256 Mo
PHP Execution Time 60
PHP Max Input Vars 2000
Installed plugins:
tagDiv Composer
tagDiv Cloud Library
tagDiv Social Counter
Thanks in advance for your help
Hello,
I’m really in love with every update that is being delivered for Newspaper theme but, I would like, if possible, to leave here some suggestions for future features, and also some possible bugs I’ve found while playing around with tagdiv shortcodes in my website.
I’ll try my best to explain below, all the features and bugs founds related with newspaper theme.
Possible BUGS detected?
1 – “Tabbed Content” with a flexbox block 5 does not display the row columns correctly when the “Style 1 – Tabs on top” is used. This is the page result with the tab content shortcode (not formated correctly) – https://gamingnovato.com/popular/. This is the page used inside the tab – https://gamingnovato.com/popular-gaming/ (well formated)
2 – The “Flex Loop Filters” shortcodehttps://imgur.com/undefined does not display the live modifications I make in composer plugin. The shortcode appears “different” as shown in the image.
3 – In the shortcode “Post List”, in the “General Text” section, the line heigh seems to do nothing to the post. Changing it does not affect the text – https://imgur.com/rAiUQXG
Possible new features to be implemented?
1 – On the shortcode “Tabbed Content”, make the tabs act as a slide on mobile. Right now they are static, and when having multiple tabs added, this new feature becomes a bug (tabs are cut and not possible to be seen and select – live example: https://gamingnovato.com/popular/)
2 – More easy / intuitive way to display custom fields in a shortcode. Right now I believe the only possible way to do this is using one of the imported CPT from a demo – https://imgur.com/8Lfl5b7 and then editing the source files or using some CSS on them. I understand that this might be a more tricky and hard job to do, but it would help alot in mantaining the non-complexibility of composer plugin and would be just too perfect to dinamic create those styles too 😀
3 – In the shortcode “Posts List” https://imgur.com/ctkKzEJ there should be added more “Columns to display” options, for example “Category”.
4 – I really love the new possibility implement by your guys, that allow users to edit and add posts directly in front-end, but even as a regular user, I find myself lacking a feature to directly edit a singular post without having to go to the post listing feature. What I mean is, there should be a way to add a feature directly into a singular post and even on flex blocks that would allow users to directly edit that sepecic post. This would work for any user with permission for that, ofc.
5 – Somehow related with the previous suggestion, the system should allow users to edit other people posts (if they are allowed to do so). Right now from what I’ve checked, I cannot edit a post created by someone else. For example, I have 2 admin profiles on my website, but my Admin number 2, even though he can see all the posts created in the website, when I click “Edit” with him the custom page opened is displayed with the fields blank (none of them are selected).
6 – Regarding the post creation by users,there should be a functionality that allow users to report other users posts (for any reason).
7– Regarding the posts created by the users, there should be a feature that allow the users to add it to a favourite list or maybe a “read later” list.
8 – Regarding the users, I believe it would be cool to have a functionality to follow users / authors and/or the posts they create or categories.
9– A feature that tracks all the posts and pages visited by the user? Something like youtube history (videos views).
10 – In the shortcode “Post List”, right now the listing seem to be missing some important features. In my case, I have alot of posts created (alot more to be added) and I missed a functionality for filter those posts for example by posts status (pending, draft, etc), and an even more important feature that is a way to keyword search a post so I can easyly find the post I want to edit. Going to the pagination is a tedious and almost impossible work to find the intent post to be eddited.
11– In the shortcode “Post List” maybe add the possibility to have other types of loading, for example “Infinite loading”
12 – In the “Post List” shortcode, deleting a post does not display a confirmation message. I believe there should be some type of alert message alerting the user of this action
13 – What about a functionality that link the subscription system with ads displaying? For example after a user subscribe a service, he no longer sees the ads displayed in the website.
14 – I feel like despite having some styling options for the comment sections, it is now time to add some more features to it. For example liking comments.
15 – What about BBPRESS and Buddypress? Is there a plan to start including composer plugin on it?
Hello,
today one of my client’s website is totally blank:
https://www.wingateschool.com/
I do not know what could be the problem because I did not install new plugins or made edits.
I noticed that on the Theme dashboard, under the Updates tab, it is displayed the following error message “An issue has been encountered while trying to validate your license key. Please reset the key from the System status tab and try to activate it again, or contact our customer support team at contact@tagdiv.com.”
I have tried to reset the key but the problem is still here.
I need to solve this issue asap because tomorrow my client has an important meeting with stakeholders and the website is blank atm.
Can you please help me with this?
Thanks a lot.
M.
Hello,
This can be done in 2 wayes, you can contact us via email at contact@tagdiv.com and let us know the key that has been used for that localhost and we’ll do a manual request, or you unassign the license from Newspaper > system status, but this can be done only after a period of time is pass.
Thank you!
Hello,
A license can be used for a maximum of 2 domains. This means that if you have 4 sites, you need at least 2 licenses. Check in Newspaper > my license and replace the license on the sites where it does not appear assigned. To do this you will have to connect to those sites and go to Newspaper > System status, from there press the license reset button and use the new one to reactivate the theme.
I hope this will help you!
Do you want me to use an older PHP version? I see this on the theme system status https://postimg.cc/CZMV2N2F
Hi, I can’t seem to style any tagdiv elements – the fields appear locked. I can’t place my cursor in the field. I also can’t upload an image from my library or computer – this appears like an uneditable field. The system status is all good. I have deactivated cache plugins etc. Any suggestions?
Actually all the theme requirements and the system status is ok: https://imgur.com/a/c2ENojO
And I don’t have any plugin other that the ones the theme install:
https://imgur.com/a/mZPW3si
Please help!
Below I’ll copy and paste all the settings & statuses from the system status page:
Server software i Apache
PHP Version i 7.4.32
post_max_size i 5160M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 30000
max_input_vars 70000
SUHOSIN installed false
mbstring available
GD library available
WP version i 6.0.3
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 512 MB/request
WP_DEBUG False
Caching plugin WP super cache – for best performance please check the plugin configuration guide here.
When I go to my homepage and click to open the editor – the editor opens on the left side but the preview where the website should show – is blank.
Hello,
If you get a message like this“Sorry, you are not allowed to access this page.” ,then you can solved this problem in this way:
go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin login (to can login in WordPress admin zone) and the license. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.
Let me know the results!
Thank you!
see screenshot showing my system status
Hello,
Please let me know what host you have.
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Please check this topic with the same error https://forum.tagdiv.com/topic/err_http2_protocol_error-on-go-daddy-hosting/
Thank you!
Hi,
Please make sure you have the latest version of the theme, 12
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Also, please check this guide about deny code https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ ->
Please do a test using only tagDiv plugins and try to open the WP Editor.
Please check the console https://imgur.com/bRYwbvE if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Thank you!
Hello there i am sunil i purchased newspaper theme so my main problem in newspaper required plugins, so i am not getting to install/active tagDiv composer and tagDiv clould labrary there is a seen ajax error , my system status is good , so plz help me because my blog traffic going down.
Hi there, i am sunil i purchased newspaper12 and installed newspaper zip file on my wordpress again we have two requred plungins options one is tagDiv cloud labrary and tagDiv composer but when i tried to install/activate plungins button but i got a ajax error and try to manully, then i go to newspaper plungins section and push the install button tagDiv cloud labrary and i got install tagDiv clould labrary then angain when i try install tagDiv composer but i am not getting the install requred plugins and getting the 500 internal server error, my system status is good i used windows server of godaddy our website https://www.mumbaiescortsguru.com/ so now what to do again please help me fast sir/maam.
Hello there, i am sunil i purchased newspaper 12 and install zip file on wordpress but i try to install required plungins tagDiv Composer but there is a error show ajax and try manually ,then i go to plungin section and push the install button but not getting the install a tagDiv Composer. and trying again more then i getting the massage 500 internal server error, our system status is good. i used the windows server of godaddy. so what to do again please help me fast . our website https://www.mumbaiescortsguru.com/
Hi,
Please make sure you have the latest version of the theme, 11.5.1
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Also, please check this guide about deny code https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ ->
Please do a test using only tagDiv plugins and try to open the WP Editor.
Please check the console https://imgur.com/bRYwbvE if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Thank you!
I read that the mod_substitute module default configuration can cause a timeout error on TD Composer when loading larger pages. As I was building a website I started to get the error, at the time I was not aware that this error was somewhat common based on your host settings.
Is there anyone here that can perhaps help me avoid receiving this error? According to a post on tagdiv, they recommend the information on this post.
https://forum.tagdiv.com/requirements-for-newspaper/#td-mod-substitute
In some cases, the mod_substitute module default configuration may cause a timeout error on TD Composer when loading large pages. To fix this you have to add the following lines in the .htaccess file located in your website main folder:
.htaccess
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
Has anyone done this? If so, do I just need to simply copy that code and add on .htaccess?
I also have this notification on the System Status
Apache mod_substitute module is active on your server – Its default configuration may cause a timeout error on TD Composer when loading large pages. For more details please check our documentation
Feedback would be appreciated.Thanks
Hello,
We’re trying to update one of our client’s website but when we proceed to the update of the Newspaper theme (so including the tagDiv plugins), we got an ajax error on all tagDiv plugins.
The error message doesn’t give any further information about the issue.
The theme is registered correctly.
Would you be able to help us on that please ?
Here’s the website URL : https://tribumedias.be/
And the WordPress status following.
Note that we restored a recent backup because trying to update breaks the site design etc.
Thanks and have a great day.
—————————-
### wp-core ###
version: 6.0.2
site_language: fr_FR
user_language: fr_FR
timezone: Europe/Paris
permalink: /%year%/%monthnum%/%day%/%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: undefined
environment_type: production
user_count: 12
dotorg_communication: true
### wp-paths-sizes ###
wordpress_path: /home/customer/www/tribumedias.be/public_html
wordpress_size: 566,09 Mo (593592890 bytes)
uploads_path: /home/customer/www/tribumedias.be/public_html/wp-content/uploads
uploads_size: 164,16 Mo (172130998 bytes)
themes_path: /home/customer/www/tribumedias.be/public_html/wp-content/themes
themes_size: 15,90 Mo (16672888 bytes)
plugins_path: /home/customer/www/tribumedias.be/public_html/wp-content/plugins
plugins_size: 148,27 Mo (155475098 bytes)
database_size: 25,61 Mo (26853376 bytes)
total_size: 920,03 Mo (964725250 bytes)
### wp-dropins (1) ###
object-cache.php: true
### wp-active-theme ###
name: Newspaper Child (Newspaper-child)
version: 10.3.9.1.1625672265
author: tagDiv
author_website: http://themeforest.net/user/tagDiv/portfolio
parent_theme: Newspaper (Newspaper)
theme_features: core-block-patterns, post-formats, post-thumbnails, automatic-feed-links, html5, woocommerce, bbpress, align-wide, align-full, editor-font-sizes, widgets-block-editor, editor-style, menus, title-tag, widgets
theme_path: /home/customer/www/tribumedias.be/public_html/wp-content/themes/Newspaper-child
auto_update: Désactivé
### wp-parent-theme ###
name: Newspaper (Newspaper)
version: 11.4.2 (latest version: 11.5.1)
author: tagDiv
author_website: http://themeforest.net/user/tagDiv/portfolio
theme_path: /home/customer/www/tribumedias.be/public_html/wp-content/themes/Newspaper
auto_update: Désactivé
### wp-themes-inactive (4) ###
Twenty Nineteen: version: 2.2, author: L’équipe WordPress (latest version: 2.3), Mises à jour auto désactivées
Twenty Twenty: version: 1.9, author: L’équipe WordPress (latest version: 2.0), Mises à jour auto désactivées
Twenty Twenty-One: version: 1.5, author: L’équipe WordPress (latest version: 1.6), Mises à jour auto désactivées
Twenty Twenty-Two: version: 1.1, author: the WordPress team (latest version: 1.2), Mises à jour auto désactivées
### wp-plugins-active (20) ###
Advanced Custom Fields: version: 5.12.3, author: Delicious Brains, Mises à jour auto désactivées
Child Theme Configurator: version: 2.5.9, author: Lilaea Media, Mises à jour auto désactivées
Duplicate Page: version: 4.4.9, author: mndpsingh287, Mises à jour auto désactivées
GDPR Cookie Consent: version: 2.1.2, author: WebToffee, Mises à jour auto désactivées
Ninja Forms: version: 3.6.13, author: Saturday Drive (latest version: 3.6.14), Mises à jour auto désactivées
Regenerate Thumbnails: version: 3.1.5, author: Alex Mills (Viper007Bond), Mises à jour auto désactivées
Revive Old Posts: version: 9.0.10, author: revive.social, Mises à jour auto désactivées
Revive Old Posts Pro Add-on: version: 3.0.7, author: revive.social, Mises à jour auto désactivées
RSS Featured Image: version: 1.0.5, author: Jordy Meow, Mises à jour auto désactivées
SEOPress: version: 5.9.0.3, author: SEOPress, Mises à jour auto désactivées
SiteGround Central: version: 2.0.8, author: SiteGround, Mises à jour auto désactivées
SiteGround Optimizer: version: 7.2.1, author: SiteGround, Mises à jour auto désactivées
tagDiv Cloud Library: version: 2.1 | built on 10.03.2022 11:40, author: tagDiv, Mises à jour auto désactivées
tagDiv Composer: version: 3.2 | built on 10.03.2022 11:40, author: tagDiv, Mises à jour auto désactivées
tagDiv Newsletter: version: 1.7 | built on 11.04.2022 7:46, author: tagDiv, Mises à jour auto désactivées
tagDiv Social Counter: version: 5 | built on 10.03.2022 11:40, author: tagDiv, Mises à jour auto désactivées
tagDiv Standard Pack: version: 1.3 | built on 10.03.2022 11:40, author: tagDiv, Mises à jour auto désactivées
Ultimate Blocks: version: 2.5.2, author: Ultimate Blocks, Mises à jour auto désactivées
UpdraftPlus - Backup/Restore: version: 1.22.19, author: UpdraftPlus.Com, DavidAnderson (latest version: 1.22.22), Mises à jour auto désactivées
WPCode - Insert Headers, Footers, and Code Snippets: version: 2.0.2, author: WPCode, Mises à jour auto désactivées
### wp-plugins-inactive (2) ###
Microblog Poster: version: 2.1.6, author: Efficient Scripts, Mises à jour auto désactivées
SiteGround Security: version: 1.3.0, author: SiteGround (latest version: 1.3.1), Mises à jour auto désactivées
### wp-media ###
image_editor: WP_Image_Editor_GD
imagick_module_version: Non disponible
imagemagick_version: Non disponible
imagick_version: Non disponible
file_uploads: File uploads is turned off
post_max_size: 256M
upload_max_filesize: 256M
max_effective_size: 256 Mo
max_file_uploads: 20
gd_version: 2.2.5
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: 9.27
### wp-server ###
server_architecture: Linux 3.12.18-clouder0 x86_64
httpd_software: Apache
php_version: 7.4.30 64bit
php_sapi: cgi-fcgi
max_input_variables: 3000
time_limit: 120
memory_limit: 768M
max_input_time: 120
upload_max_filesize: 256M
php_post_max_size: 256M
curl_version: 7.66.0 OpenSSL/1.1.1q-fips
suhosin: false
imagick_availability: false
pretty_permalinks: true
htaccess_extra_rules: true
### wp-database ###
extension: mysqli
server_version: 5.7.39-42-log
client_version: mysqlnd 7.4.30
max_allowed_packet: 33554432
max_connections: 500
### wp-constants ###
WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/customer/www/tribumedias.be/public_html/wp-content
WP_PLUGIN_DIR: /home/customer/www/tribumedias.be/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 256M
WP_MAX_MEMORY_LIMIT: 768M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Indéfini
DB_CHARSET: utf8mb4
DB_COLLATE: undefined
### wp-filesystem ###
wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
