- TutorialsSystem status parameters guide
- NewspaperUser review system
- NewspaperHow to use the Flex Blocks cache option
- NewsmagRequirements for Newsmag
- NewspaperRequirements for Newspaper
Hello,
Please make sure that you have set the system status as in our guide from here , also make sure that the icons are set as in our guide from here .
If there is still a problem, please provide me a link to your website and some more details and screenshots with the settings that you’ve made for setting the Font-awesome.
Thank you!
Hello,
Please check our documentation for theme activation in section manual activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/ you can check the key from your webiste in Newspaper> System status -> http://prntscr.com/p5peq8
Thank you!
Hello,
This can be a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Let us know the results!
Thanks
Hello,
This can be a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Let us know the results!
Thanks
I have been developing a test site using the Newspaper theme. Two of the three pages I have created using the TagDiv composer are coming up with a blank screen but one (simpler) page is working OK.
I have checked the system status and it flags the following in the php.ini however with my hosting I don’t have the option to change these:
max_execution_time 30 – the execution time should be bigger than 60 if you plan to use the demos.
max_input_vars 1000 – the max_input_vars should be bigger than 2000, otherwise it can cause incomplete saves in the menu panel in WordPress.
Is there any way of repairing or recovering the pages?
Hi!
Everything is fine, I far exceed the requirements. I have clear the cache several times, from wordpress and from cloudfare.
My system status: https://prnt.sc/p15rx1
Hello.
I’m trying to customize a website but it doesn’t open the editor, just keeps on loading and nothing never shows up.
I gave more memory limit, tried to deactivate plugins but I’m still getting this error.
what could be? What can I do?
The error page and the system status are below.
Thanks!
Hello !
If that licence was use only some tests, then all you need to do is to reset the key from that website test and activate it on the new website.
How to remove the licence key? simply reset the license key in the theme system status panel.
– https://www.screencast.com/t/rdjQDTbokwT
According to Envato license terms a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular
Thank you!
Hello,
I’ve been using Newspaper theme since long time, never faced this kind of issue earlier.
Today I visited the cloud library page, while choosing a theme to download it’s saying “Envato key is missing or invalid. Please register your theme using a valid key and try again.” .
While clicking the “ACTIVATE THEME” inside the cloud library window, it’s redirecting to “”https://www.domain.com/wp-admin/admin.php?page=td_cake_panel”” page saying “Sorry, you are not allowed to access this page.” error.
My theme is already activated via online. So do I need to “RESET KEY” by going to “System Status” tab & then activate the theme again ?
Please help to fix this issue. Thank you.
Hello !
We are sorry for the inconvenience !
The newspaper theme benefits from a documentation wich we share with our customers so for a better understanding of how Newspaper theme works you will have to look through the topics you are interested in: https://forum.tagdiv.com/newspaper-theme-documentation/
Now, Please make sure that your sidebar is properly set because as you can see in widgets now you have multiple sidebars: https://www.screencast.com/t/hV2FK8LrB
Categories sidebar can be edited from Theme Panel – Categories. And there you have settings for each category.
For the photo issue please make sure you don’t have a plugin conflict (deactivate all non-theme related plugins and check again), and also make sure that your system status is in perfect condition as mentioned above.
Pleae take a look at this tutorial regarding the revolution slider: https://tagdiv.com/revolution-slider-plugin-with-newspaper-theme/
Thank you !
Hi
I have a problem with speed booster and with speed of my web site. I think, i did it all what you put in theme documentation but when is speed booster aktive, design of my web site is changing and it looks like mess. And in system status i have a message like this; speed booster – v4.9.3 – Disabled – incompatible plugin detected: coming-soon/coming-soon.php…
So, speed of my web site is not good. Can you help me with this?
Hi,
I’m having some issues with my newspaper website after trying to update my website logo and favicon.
After I updated my header and footer logo and favicon, I noticed that the favicon and header logo is not updated properly.
More specifically, for the desktop version of my website the favicon is not updating while the header and footer logo updated fine.
For the mobile version of my website, using the Mobile Theme, both the favicon and header logo are not updating.
When I inspect the HTML elements both on desktop and mobile I notice that they both point to the old assets.
Also, after doing a lot of troubleshooting and testing myself the Mobile Theme now is not working properly
So I tried everything from my hand but can’t seem to find what is the issue. See below a list of things I tried and specs of my website.
- cleared cache on WP Super Cache & CLoudflare
- optimized/cleaned sql db
- clear browser cache and cookies
- cleared web server cache
- updated to latest newspaper theme version 9.8
- disabled Cloudflare
- disabled cache plugin
- disabled all plugins
- updated my server to PHP7.1
- Complied to all configs in system status – all green
My website is https://ourcodepeople.com
I don’t seem to find what is the issue. Something is stuck. My mind goes to some cache not invalidating or something but I cleared all cache memories I could.
The problem still persists and I cannot update the favicon and header logo while the Mobile Theme is not working properly.
Looking forward to your kind advice on the issue.
Regards,
Andreas
Hello !
If that livens was use only some tests, then all you need to do is to reset the key from that website test and activate it on the new website.
How to remove the licence key? simply reset the license key in the theme system status panel.
– https://www.screencast.com/t/rdjQDTbokwT
According to Envato license terms a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular
Thank you!
Hello !
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
I suggest to check your System Status and increase all the php.ini directives at least to the recommended values – https://forum.tagdiv.com/system-status-parameters-guide/
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let us know and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.
Thank you !
Hello !
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
I suggest to check your System Status and increase all the php.ini directives at least to the recommended values – https://forum.tagdiv.com/system-status-parameters-guide/
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let us know and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.
Thank you !
Thanks for the link. But I was asking about the problem of the theme status not updating.
I changed the max_input_vars from 1000 to 3000 for http://www.gtsupercars.com over a week ago, but the theme system status still hasn’t updated.
First problem: Why are you trying to write to files inside the Plugin folder? wp-content/uploads is usually web-writeable on WordPress, whereas folders in themes and plugins should NOT be web writeable, for security reasons. When I unlock our site, the error message goes away.
As a WordPress developer (plugin, theme and core WP) absolutely dialed in on securing and hardening WordPress, I am dismayed that you want to create these files inside the plugin folder.
Warning: fopen(plugins/td-composer/includes/templates/font-awesome.php): failed to open stream: Permission denied in plugins/td-composer/includes/tdc_main.php on line 902
Warning: fopen(plugins/td-composer/includes/templates/typicons.php): failed to open stream: Permission denied in plugins/td-composer/includes/tdc_main.php on line 902
Warning: fopen(plugins/td-composer/includes/templates/open-iconic.php): failed to open stream: Permission denied in plugins/td-composer/includes/tdc_main.php on line 902
Warning: fopen(plugins/td-composer/includes/templates/td-multipurpose.php): failed to open stream: Permission denied in plugins/td-composer/includes/tdc_main.php on line 902
Second, we run tagDiv Composer on a *very* large MultiSite network (24 sites, 50+ gigs of content in wp-content/uploads). When we unlock the site (see first issue), tagDiv Editor just sits there and hour-glasses all day long. We have no issues with this on single standalone sites. Health Check is below the image…
`
### wp-core ###
version: 5.2.2
site_language: en_US
user_language: en_US
permalink: /%year%/%monthnum%/%day%/%postname%/
https_status: true
user_registration: false
default_comment_status: open
multisite: true
user_count: 3195
site_count: 24
network_count: 1
dotorg_communication: true
### wp-dropins (1) ###
sunrise.php: true
### wp-active-theme ###
name: LWOS Newspaper
version: 1.9.8
author: tagDiv
author_website: http://themeforest.net/user/tagDiv/portfolio
parent_theme: Newspaper
theme_features: post-formats, post-thumbnails, automatic-feed-links, html5, woocommerce, bbpress, align-wide, align-full, editor-font-sizes, editor-style, menus, widgets
theme_path: [REMOVED]/ms.lastwordonsports.com/wp-content/themes/Newspaper
### wp-themes (2) ###
Newspaper: version: 9.8, author: tagDiv
Twenty Sixteen: version: 2.0, author: the WordPress team
### wp-plugins-active (29) ###
Advanced Database Cleaner: version: 2.0.0, author: Younes JFR.
Akismet Anti-Spam: version: 4.1.2, author: Automattic
Broadcast: version: 44.02, author: edward_plainview
Classic Editor: version: 1.5, author: WordPress Contributors
Edit Flow: version: 0.9, author: Daniel Bachhuber, Scott Bressler, Mohammad Jangda, Automattic, and others
Email Users: version: 4.8.8, author: Mike Walsh & MarvinLabs
Force ReAuthentication: version: 1.3.1, author: Shrkey
Google Analytics Dashboard for WP (GADWP): version: 5.3.8, author: ExactMetrics
Head, Footer and Post Injections: version: 3.1.3, author: Stefano Lissa
Multisite Enhancements: version: 1.5.1, author: Frank Bültge
Multisite User Role Manager: version: 1.0.7, author: OzTheGreat (WPArtisan)
NextScripts: SNAP Pro Upgrade Helper: version: 1.5.9, author: NextScripts
NextScripts: Social Networks Auto-Poster: version: 4.3.8, author: NextScripts
Regenerate Thumbnails: version: 3.1.1, author: Alex Mills (Viper007Bond)
Richweb WP Lockdown: version: 2.6.5, author: Jordan Burch, Jacob Dunn & Doug Hazard
RSS Multi Importer: version: 3.15, author: Allen Weiss
tagDiv Cloud Library: version: 1.3, author: tagDiv
tagDiv Composer: version: 2.4, author: tagDiv
Unfiltered MU: version: 1.3.1, author: Automattic
User Role Editor: version: 4.51.2, author: Vladimir Garagulya
WordPress MU Domain Mapping: version: 0.5.5.1, author: Donncha O Caoimh
WP Crontrol: version: 1.7.1, author: John Blackbourn & crontributors
WP Dashboard Notes: version: 1.0.9, author: Jeroen Sormani
WPForms: version: 1.4.5.2, author: WPForms
WPForms Custom Captcha: version: 1.1.1, author: WPForms
WP Last Login: version: 2, author: Konstantin Obenland
WP Rollback: version: 1.6, author: Impress.org
Yoast SEO: version: 11.8, author: Team Yoast
Yoast SEO: News: version: 9.2, author: Team Yoast
### wp-plugins-inactive (2) ###
tagDiv Social Counter: version: 4.6, author: tagDiv
WPBakery Page Builder: version: 6.0.5, author: Michael M – WPBakery.com
### wp-media ###
image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1673
imagemagick_version: ImageMagick 6.8.9-9 Q16 i586 2019-05-14 http://www.imagemagick.org
imagick_limits:
imagick::RESOURCETYPE_AREA:
imagick::RESOURCETYPE_DISK: -1
imagick::RESOURCETYPE_FILE: 6144
imagick::RESOURCETYPE_MAP:
imagick::RESOURCETYPE_MEMORY: 2 GB
imagick::RESOURCETYPE_THREAD: 10
gd_version: 2.1.1-dev
ghostscript_version: 9.26
### wp-server ###
server_architecture: Linux 3.16.0-8-686-pae i686
httpd_software: Apache
php_version: 5.6.40-0+deb8u4
php_sapi: apache2handler
max_input_variables: 1500
time_limit: 90
memory_limit: 300M
max_input_time: 20
upload_max_size: 72M
php_post_max_size: 72M
curl_version: 7.38.0 OpenSSL/1.0.1t
suhosin: false
imagick_availability: true
htaccess_extra_rules: true
### wp-database ###
extension: mysqli
server_version: 5.5.5-10.2.19-MariaDB-log
client_version: 5.5.62
### wp-constants ###
WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: [REMOVED]/ms.lastwordonsports.com/wp-content
WP_PLUGIN_DIR: [REMOVED]/ms.lastwordonsports.com/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 300M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
### wp-filesystem ###
wordpress: not writable (This is our security plugin, protecting the site)
wp-content: not writable (This is our security plugin, protecting the site)
uploads: writable
plugins: not writable (This is our security plugin, protecting the site)
themes: not writable (This is our security plugin, protecting the site)
Hi,
I changed the max_input_vars from 1000 to 3000 for http://www.gtsupercars.com over a week ago, but the theme system status still hasn’t updated.
Just wondering what else I should do.
Uploading images and just general working on this site is extremely slow, and images don’t upload. SO maybe this parameter is causing the problem?
THanks,
Ben
Already checked this
https://drive.google.com/open?id=1jw3r7huVibcd-QQdxQpBJ3K0kGLiB1qr
Here the System Status Screenshot.
I’ve also tried to switch back to previous php version (BTW nobody touched this and it worked perfectly till this morning).
Deactivated all the external plug in.
Rechecked the Configuration request 2 times.
Increased the wp memory till 500 with no luck and switched back to 256 (as it was from the first time i started using Newspaper).
It only come back on line if i switch off tag div cloud library but i loose the header template doing this.
I’ve spent the entire morning troubleshoting this..my client is completly MAD.
Please do something.
Best
Hi Calin
1)all settings ok, all “green lights” in the System Status panel on the theme
2) I worked through all my plugins… and did in fact find that the “WP Editor” DID work if i deactivated the “Nexgen Gallery” plugin
This plugin is very popular, and I mention it here in case it helps anyone else. I’ve used that Plugin for years, before I used the Newspaper theme in fact! There were no issues with the previous versions of the theme – when using the WPBakery page builder.
Is this conflict something you can look at please? Has it already been reported – it is a massively popular plugin!
Thanks
Hi, with the latest version of Newspaper I activated the mobile theme. System status shows: “Theme Mobile green”. But when I visit the website on mobile (or inspect the mobile site), the mobile version only appears sometimes. Often I see the normal home version. This happens pretty randomly.
Example: Link
According to Newspaper’s System Status everything is fine, I did raise WP Memory Limit to 256 but problem is not solved. Still just keeps on loading.
Hi,
You can add that line in the wp-config file. The memory can be increased in other places as well if needed
– https://docs.brainstormforce.com/how-to-increase-the-memory-limit-of-your-site/
Once changed it should be reflected in the theme system status panel.
Thanks
Hi,
In major cases, this problem happened due to an inappropriate theme installing. First of all, please ensure that you are using the latest version of the theme installed via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ After you have made this, if the problem persists, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access so we can take a closer look at it.
Thank you!
