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DamonMorgan
tagDiv Member

I am having the EXACT same problem. Any solutions? I checked all of my system parameters to make sure the limits were set high enough to accommodate larger files. When I look at the system status built in to the Newspaper theme, all the boxes show up GREEN indicating that my system meets all requirements.

I thought it was a Flash problem at first but when I choose to install the demo without the sample content, the flash pop up box works fine.

Calin
tagDiv Staff

Hi,

If I understand correctly you say that this section do not appear to you https://www.screencast.com/t/3BmckAC1
Please try to deactivate all plugins that are non theme, clear all cache and try again.
Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you.

atenaje
tagDiv Member

I was able to update the values for both memory and max vars when i check system status show green earlier was showing yellow. but still saving is not working. saving keep on rotating forever. Please help to fix this.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
Is possible to need to increase the wp_memory_limit

Thank you.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

tagDiv Composer tutorial-> https://forum.tagdiv.com/tagdiv-composer-tutorial/

With TagDiv Composer you can create pages, templates but not posts.
You can not use composer for creating posts, only templates for posts
tagDiv Cloud Library plugin -> https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you for your understanding.

Catalin
tagDiv Staff

Hello,

Check the system status parameters and increase them according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks.

spu
tagDiv Member

Any page that we try to edit with tagdiv composer gives us a 520 error. We just cant access the composer.

Everything in the system status panel is green.

When we try to access the tagdiv composer from here (pic attached: https://prnt.sc/llfokc) – it gives a 520 error (since we are now using cloudflare CDN) (pic attached: http://prntscr.com/llfqox)

Astonishingly, we moved the website to hostgator web host and there we were able to access the tagdiv composer with ease, but once we are back to godaddy it is not working.
Very strange for us.

guischarf
tagDiv Member

System Status only shows 2 lines in yellow:

1) Home URL != Site URL Home URL not equal to Site URL, this may indicate a problem with your WordPress configuration.
2) No caching plugin detected – for best performance we recommend using WP Super Cache

#1 Should not be a problem. We have always set WordPress in its own directory for tidiness purposes and have never had any problems.

#2 Should not be a problem either. I am working in a testing environment with no traffic.

contumelias
Participant
#0

I edit on theme panel and the site takes 10m or more until i can see the changes
The system status are ok, i cleaned cache and have no plugins but the recomended by tagvid

Catalin
tagDiv Staff

Hello PratiekSingh1,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, if the problem is still there after you have made these changes, provide some useful screenshots with the problem and your website URL.

Hope this helps and let us know how it goes!

Thanks.

Catalin
tagDiv Staff

Hello,

Please check the system status parameters and increase all of these according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Calin
tagDiv Staff

Hi,

Yes you can buy the theme from themeforest , and you can reset the password from system status https://www.screencast.com/t/rdjQDTbokwT

Install the theme will not change your design, only if you install, some demo, or you can make some update -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

You’ll find the plugin in file zip that you can download from themeforest ( get all files) https://www.screencast.com/t/ura5U4bTO

Thank you.

Catalin
tagDiv Staff

Hi,

Check all the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ If the problem is still there, please send us an email at contact@tagdiv.com

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

Provide your website URL so I can take a closer look at it. Make sure that you are using the latest version of the theme installed via FTP way and also, check the system status parameters to be increased according to our theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks.

Catalin
tagDiv Staff

Hello,


@khunshan
, did you have checked your system status parameters to be correctly increased according to our documentation from here? -> https://forum.tagdiv.com/requirements-for-newspaper/ Send us an email with your credentials if the problem persists. Also, before this, you should too remove all of the untested plugins which can interact with the theme core files and causes a lot of unknown issues.

Thanks.

Catalin
tagDiv Staff

Hello,

Make sure that your theme has correctly installed via FTP according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ Also, check the System Status parameters to be increased according to our theme’s requirements guide from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Richard,

Please check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ Probably, you PHP memory has exhausted and that’s why you cannot save anything.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Sawai Singh
Participant
#0

show this warning in theme’s system status

Speed Booster v4.9.3 – Disabled – incompatible plugin detected: akismet/akismet.php
here is screenshot: http://prntscr.com/lkjk9s

Fadolla
tagDiv Member

Hi Calin

I would like you to look in to my web page/front page, as have submit the ticket a last week about this error. i have follow the requirement system that you send me already but now it show up again about that error.

could you please help check a look ?

This i highlight on the error. it is random : https://prnt.sc/lk2579

This is a System status : https://prnt.sc/lk25ds

I hope will get back from you soon.

Calin
tagDiv Staff

Hi,

Please make show that you have the last version of theme, and the tagDiv Composer updated and activate, check to have the last version of tagDiv Cloud Library activate.

Also make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
please increase all requirements that are lower.

Thank you for your understanding.

Calin
tagDiv Staff

Hi dumagroup,

Please make show that you have the last version of theme, and the tagDiv Composer updated and activate, check to have the last version of tagDiv Cloud Library activate.

Also make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
check the wp memory limit

Thank you for your understanding.

  • This reply was modified 7 years by Calin.
Simion C.
tagDiv Staff

Hi,

Please check the permissions on your upload folder as suggested. More information here
https://codex.wordpress.org/Changing_File_Permissions
http://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/

The second step is to make modifications to these parameters if needed, according to the guide
https://forum.tagdiv.com/system-status-parameters-guide/
Hosting providers can do this for you, most do.

Also check what PHP version are you using (should be higher than 5.6), check in the theme system status panel for example. There was a similar case before when using an older PHP version caused problems when installing a demo.

The last step if you have made all the above mentioned changes and the result is the same, is to contact us at the mentioned email address and provide all the necessary information (admin login, FTP access or cPanel if possible).
Also paste a link to this topic so we can identify you.

Thanks

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