Search Results for 'system status'

Hello dahlnewpage,

Provide your website and show me exactly you want to change. Should work to change the font from Theme panel but it seems that your theme saving does not work. Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for the message!

Hello Trey,

We recommend only the FTP for updating your theme and also, most important is to have the system status parameters according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hello rsingh,

Make sure that you are using the latest version of the theme, installed via FTP way, remove all of the untested plugins, purge CDN files and check the results. Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hello aresglez,

Please check more deeply this documentation from here -> https://forum.tagdiv.com/footer-templates/ Also, ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ purge CDN files and check the results. Also, please notice that you can try using the Footer Page functionality from here -> https://www.screencast.com/t/wnDKaeyGqQj

Thanks for your understanding!

Hello libraeditrice,

Please ensure that you are using the latest version of the theme installed via FTP way, increase all the system status parameters to be according to our requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Hope this helps and let us know how it goes!

Thanks.

Hello chitchatpost,

Please contact your hosting provider, tell this problem because it seems that admin_ajax is blocked and that’s why you cannot save anything. Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for the message!

Hello maximelb,

Did you have increased your system status parameters value to be the same with our useful guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hi desbravandomadrid,

Please notice that 500 errors do not come from our theme. It seems to be a problem with your hosting provider. Ensure that you are using the latest version of the theme installed via FTP way, all the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/, remove all of the untested plugins, clear all the caches and check the results.

Thanks for your understanding!

Hello trebol30,

Please ensure that you are using the latest version of the theme installed via FTP way because this is the surest method in this case. Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, if the problem is still there, please try to make a new clean install to another sub-domain for testing, disable all of the untested plugins and check the results.

Thanks for your understanding!

Hello PlanFugax,

Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/, check the permissions for uploading images to your dedicated server and ensure that your Background image has been uploaded from here -> https://forum.tagdiv.com/background-introduction/

Thanks for your understanding!

Hello dmiss0730,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, ensure that you are using the latest version of the theme installed via FTP way and remove all of the untested plugins which can interact with the theme core files and causes a lot of unknown issues.

Thanks for your understanding!

Hi,

So you have problems using the composer. What exactly is happening when you try to edit a page? Does it happen with a new page or only with some specific pages?

The first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified. Then check if the issue is solved.

If there is no need for modifications in that matter, in some cases the solutions from these topics worked for composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/ (this worked in many cases)
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Let us know if any of these suggestions fixed the problem and which one, or the problem remains.

Thanks

Hello Kristo Noir,

Will this error happen for another template or only for this Fitness Blog Footer template? Did you have tried? I have tested on my side and everything seems to work as expected, as you can see here -> https://www.screencast.com/t/S454Vl8Zd9 If the problem persists, please check the Server upload permissions to be correctly set up and also, the system status requirements to be right increased according to our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hello,

Regarding the issue with the composer, the first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme, the plugins or other issues. If needed ask your hosting provider to increase them as specified.

Does the composer work if you create a new page and use it? What exactly happens when it is not working? Is it fixed if you deactivate all plugins except theme plugins?

In some cases the solutions from these topics worked for tagDiv composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Let us know the results.

Thanks.

Hello avengerxp,

Do you have installed the latest version of the theme? Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Kristo Noir,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Clear all the caches, remove all of the untested plugins and check the results.

Thanks.

Hello Solstyce,

First of all, I would like to talk nicely to this forum, right? On the second time, ensure that your System sTatus parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Please notice that a lot of people uses our theme and they are very pleased with our product, sorry! Before starting to create your project, please read the theme’s documentation to learn how to use it correctly. Check here -> https://forum.tagdiv.com/newspaper-theme-documentation/
Also, if you are unsatisfied with our product and if you want your money back, please make a full refund here -> https://themeforest.net/refund_requests/new and we will get your money back as soon as possible.

Thanks for your understanding!

Hello xenia.arg,

Check the System status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ and also, check the server permissions.

Thanks for your understanding!

Hello abahraditya,

Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, please try the below solution ->

Set up the below code in .htaccess!

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Thanks.

Hello Alex,

This happens when you update the theme or change themes temporarily. This is a common issue with all WP themes/installs. Not theme specific. Also, I will recommend you to check with your hosting provider as to where the error log is. 500 error means site crashed on ping/visit — could be overload — did you assign enough memory to your install? Please also check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

If you use a child theme, that means you have custom code implementation (otherwise the child theme is pointless). Please restore the theme to its default state and test without any customization. That means, activating the main theme and removing all custom code. If your child theme has not been updated properly, all sorts of issues can occur. Please update your theme to the latest version and test without a child theme. if the problem goes away then you need to re-create your child thebe by using the one that comes bundled in our theme package.

Thanks for your understanding!

Hello industrylink360,

Do you have increased your system status parameters to be according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for the message!

Until we inspect the site and run a debug, it is hard for me to provide any solution as I have nothing to start with. I need to investigate the issue in order to provide a solution. I cannot do that except from the back-end. you cna create a temporary user and delete it after we are done with the investigation.

if you want to go at it yourself, please follow these steps:

1. disable all plugins
2. clear cache
3. disable the child theme i you use one.
4. make sure the theme is installed proeprly
5. Check the system status screen for errors.
6. Check the htaccess file on your host for particular rules that can affect the site.
Thanks.