Search Results for 'system status'

Hi Tombeh1,

Please check your system status parameters to be correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Most likely, your PHP memory has exhausted and that’s why you cannot upload any images.

P.S If you keep replying in your own topic, the answer will be delayed. We answer from oldest to newest which is fair for all users.

Hope this helps and let us know how it goes!

Thanks for your understanding!

That is the update, 9.0.1 it should fix the text and raw HTML issues.

@Jair Prandi That may be caused by insufficient memory. For some users with 500 errors or login problems setting a limit of 256M worked and the issues were solved. Check in the theme system status and check what value is displayed for the WP memory.

@attefall What do you mean screwed up? Some screenshots or a link to the website would have been very helpful.
Has the composer update automatically? Check if it is active. It will be deactivated if for some reason the automatic update does not work. In that case there should be an update button here
– https://www.screencast.com/t/4QQp3yYwVuQ

Update all the theme plugins that you use, they are provided in the theme package. If you use caching or CDN, clear both after you update. Let us know if there is still a problem.

Hello bnbmedia,

Yes, we recommend 7.2. Do you have followed the others steps? Resave permalinks, remove untested plugins, use the latest version of the theme, increase system status parameters?

Thanks.

Hello oscariribe,

Check your PHP version to be maximum 7.2, make a re-save at your permalinks, increase the system status parameters to be according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/, remove all of the untested plugins, clear all the caches and check the results. Also, you should check the following topics from here -> https://forum.tagdiv.com/topic/gray-page-tagdiv/ https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Thanks for your understanding!

Hi,

1. Some thumbnails are still not created, for example this one
– https://www.screencast.com/t/XQsP3XHE
This is a proper thumbnail – https://www.screencast.com/t/pPrN9pDz2d
So if you regenerated the thumbnails and there is still a problem, maybe the required PHP GD library module is missing. Check in the theme system status
– https://www.screencast.com/t/98bgTKdtHsRq

2. I also tried to hide a column with WPBakery (tagDiv composer inactive)
– https://www.screencast.com/t/w0zdMr3QY
The column is hidden, there will be a hidden class set on it by WPBakery
– https://www.screencast.com/t/H8few257i

Inspecting your page there are a few columns hidden under the big grid
– https://www.screencast.com/t/rURAqOuCF
These would be the columns, one contains an ad box and one is empty
– https://www.screencast.com/t/ZhKCe1JWLV
These are hidden on desktop so that would be what you wanted. Maybe I am misunderstanding something, please correct me if I do.

Thanks

Hello coachk12,

Ensure that you are using the latest version of the theme, the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/, clear all the caches and check the results. Try to resave your permalinks and check after the results.

Thanks for the message!

Hello Webagent05,

Ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for the message!

Hello thewebmaster,

Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for the message!

Hello jesusito,

1)Unfortunately, the theme will not be automatically updated, sorry! You will get some information when a new theme version is released and therefore you should update it via FTP way because this is the surest method in this case. For more details about this way, please read here -> https://forum.tagdiv.com/install-via-ftp/
2)Please notice that if you have purchased our theme, the updates will be for life, for free.
3)The Category Description can be changed or edited from here -> https://www.screencast.com/t/fibvZ7nfbI Also, check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
4)Please provide a site and some useful screenshots of the problem so I can identify the problem.
5)Please notice that the theme does not have any such an option that allows you to enlarge the actual size of your logo. The theme only crops it if it is too large. We recommend using a bigger logo if you want to have good results for another header styles which uses the logo in full-width, like Header Style 10.
6)Check the theme panel from here -> https://www.screencast.com/t/5CndbdqV8e
7)Yes, it’s possible to delete it but please notice that has no sense because you will break the functionality of the module. If you will delete that button, you will not be redirected to the entire post page.

The code is ->

.td-read-more{
display:none;
}

The result is here -> https://www.screencast.com/t/6oTGTWjiK6L

Thanks.

Hello aeshlog,

Do you have increased all of your system status parameters? Clear all the caches and check the results. Also, remove all of the untested plugins which might cause some problems with the theme.

Thanks for your understanding!

Hello MOKANA,

Do you have installed the latest version of the theme? Do you have the system status parameters identical with our recommendations? Check here -> https://forum.tagdiv.com/requirements-for-newspaper/

Hope this helps and let us know how it goes!

Thanks for the message!

Hi,

That is mentioned in the theme requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
If you have that active it should be visible in the system status
– https://www.screencast.com/t/XYwtYtYs8xw

Increase it as specified if possible and if needed. Or contact your hosting provider and they should be able to do so, this would be recommended.

Thanks

Hi,

That is unusual, the theme will create thumbnails from the featured images, not load and serve scaled original images.

From what I can see the thumbnails are not created properly in your website. When using the theme with existent content it is recommended to regenerate the thumbnails
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
GD library has to be available, check that before regenerating in the theme system status.

The regeneration process will create all the necessary thumbnails that appear in blocks/modules.

Hello juniorcalazansdcsj,

Did you have checked your system status to be according to our documentation from here
-> https://forum.tagdiv.com/requirements-for-newspaper/ If the problem is still there, please make a full backup to your database to avoid losing all of your data and send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic and give me full FTP access and CPanel.

Thanks for your understanding!

Hi,

I have checked your website and it seems to work as expected, as you can see here -> https://www.screencast.com/t/ySBeutNM Your CSS source seems to be loaded as expected. Please ensure that your system status requirements to be according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!