- NewsmagHow to update a plugin
- NewspaperHow to update a plugin
- NewsmagHow to update the theme
- NewsmagHow to update the WPBakery plugin
- NewspaperHow to update the WPBakery Page Builder plugin
- NewspaperHow to Update the Newspaper Theme
- Apitd_api_top_bar_template::update_key
- Apitd_api_top_bar_template::update
- Apitd_api_single_template::update_key
- Apitd_api_single_template::update
- Apitd_api_footer_template::update_key
- Apitd_api_footer_template::update
- Apitd_api_smart_list::update_key
- Apitd_api_smart_list::update
- Apitd_api_thumb::update_key
- Apitd_api_thumb::update
- Apitd_api_category_top_posts_style::update_key
- Apitd_api_category_top_posts_style::update
- Apitd_api_category_template::update_key
- Apitd_api_category_template::update
Hi @Driver67
What you need requires lots of customizations and unfortunately we cannot offer any type of custom work as we work hard on the development, updates, fixes and support. If you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer from sites like: http://studio.envato.com/ to do this for you.
Thanks!
Hello,
You need to update your theme to the latest version as many improvements were made since 6.2 :
If you update to WP 4.4. then you need to update the theme as well as some fixes are necessary for their compatibility.
https://forum.tagdiv.com/how-to-update-the-theme-2/
You then need to update the visual composer plugin: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
And also the tagdiv social counter: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/ as it was modified a bit due to facebook changes.
After all these are done, you can use this guide to improve loading times: https://forum.tagdiv.com/how-to-make-the-site-faster/
I hope this helps.
Thank you!
Hi
We had an issue with the category page since the new update of WordPress has been released. This issue was fixed in the latest theme update available on themforest, V 6.6.2 so try to update the theme at the current version: https://forum.tagdiv.com/how-to-update-the-theme-2/ clear all caches and test again.
Let me know how it goes.
Thanks!
Hello,
Thanks for your reply.
i have updated the things as it has shown in the tutorial and now it is showing me 0 likes does that starts showing immediately or will take time to update?
I have updated, than go back to previos version. I must, site is live, and older theme works.
Only new theme. no child, no plugins, not working.
I have restored Version: 6.5.1 and logo is displaying again.
We are using STYLE 8, so clearly style 8 is not setup / working properly.
PLEASE can you check as we have to be able to update the theme and we are using a child theme and have all the custom CSS in the theme panel setup.
Hello,
The update script unfortunately got removed in the 6.6 version. Please send an email at contact@tagdiv.com so we can provide the update script.
Thank you!
Hey Guys,
SOLUTION: Social Counter Problem Resolved after following these things:
1) Please make sure you have the latest theme version: 6.6.1.
2) Now update the social counter. Remove the current version and install the version of the plugin that comes with the 6.6.1 theme
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.
3) Now Flush the Cache and See if the FB counter is showing the right number.
If not, clear the History in the Browser. Then RESTART the Computer. And Check the Counter again.
4) If it does not work, remove the Facebook APP ID and Save it again. And Repeat Step 3.
5) Now Add the FB APP ID etc again. And repeat Step 3.
This way, at least mine started working. I hope it helps.
Cheers!!!
Hello vipulparsana,
Please make sure you have these requirements before further investigation is required:
1) Please make sure you have the latest theme version: 6.6.2. If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.6.1 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.
3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.
Once you followed all the above steps properly and made sure you have not missed anything, (and the social counter still does not work), then you can send an email to contact@tagdiv.com with your login information so we can further inspect the issue.
Thank you for the message!
Hello,
Unfortunately the custom taxonomy has limited options in our theme. At the moment the only way to implement more settings for it is with custom modification. We try to improve this part of the theme as much as we can, but there are other priorities at the moment which require urgent attention. We try to update this part of our website as much as we can.
Thank you for your understanding.
Hello,
The logo is gone/missing after update.
I found this
.td-header-style-8 .td-header-menu-wrap-full .td-header-sp-logo {
display: none;
}
The logo is correctly set in theme options, nothing changed other than update and we are using a childtheme.
Site thesouthafrican.com
Hello,
I have exactly the same problem. Did an update on Saturday and today, the logo is missing…
How did you resolve it?
I also found,
.td-header-style-8 .td-header-menu-wrap-full .td-header-sp-logo {
display: none;
}
The ONLY thing that changed on the site was update to the theme.
Hello,
You can follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
(the FTP way is the safest one as it does not depend on other software)
@TheRIZ As for the widget issue i’m not sure why it happened. Are you maybe updating from an older version of the theme? Mainly newspaper 4?
Hi
Please backup the whole current theme installation as well as the database and wp install: https://codex.wordpress.org/WordPress_Backups in case something goes wrong you can get back at the old install.
Make sure you do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ update also the plugins that come with the theme files from the /plugins folder. If you’re using child theme deactivate it during the update process, switch to default wp theme.
If you use child theme for files customizations it’s a good practice to check update_log.txt file for each update and see what files had been modified so if those specific files are used in the child theme you will have to check your customizations to not break the functionality of the theme.
Let us know how it goes.
Thanks!
So, this how I am going to do:
1. Backup the complete database.
2. Download latest theme file.
3. Deactivate and delete the old file.
4. Install and activate the new theme file.
5. Run the update script to import old settings.
I’m just not sure about the update script, do I have to run before or after deleting the old theme?
And, will this update script include all my settings? Like the fonts, color schemes, sidebars and other stuff?
Hello,
You can try to update your theme to the latest version 6.6.2 using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ as a few important fixes were made caused by facebook and WP 4.4.
Normally the styling should not get overwritten, but i could not inspect the slider now as it’s not appearing on your page anymore.
Thank you!
Hello frasercarly89,
Please try to update your theme to the latest version. It was a problem with category pagination and with the last update was solved. Here you can see the list of fixes in CHANGELOG section: http://themeforest.net/item/newspaper/5489609 .
Hope this helps and let us know how it goes!
Thank you for the message!
Hello,
You can follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/ Please make sure you update visual composer and the social counter as well: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
You can find the complete changelog on the themeforest page: http://themeforest.net/item/newspaper/5489609 scroll to the bottom to find the changelog: http://screencast.com/t/aNHhooYjpM
Thank you!
Hello rodrigocarlos,
After 25.11.2015, were 2 updates. In 6.6.1 update was fixed Social Counter Version with API Key and the last update is 6.6.2, the fix with category pagination caused by Word Press 4.4. The link below you should see the list of fixes in our updates. http://themeforest.net/item/newspaper/5489609 . You can update to the latest version.
Hope this helps!
Thank you for the message!
Hello,
@dimitris Actually the dot is already out: http://screencast.com/t/NS6zlddon. It went live the day you posted the message :).
@solstyce9 you should update as well using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
@paulberrow, I talked to my programmer, he tested the update on a test version of our system and it worked. We had only minor problems (in some cases, the “limit” of posts in a template got lost, but could be added manually again).
It’s the version 4.7.4 of Visual Composer. This update was sent out by WPBakery, the programmers of Visual Composer, for free. Now it’s running without problems on our main system.
But you should definitly test it on a test version.
Hi, I noticed visual composer is not working. I cant see the “back-office editor button” … there is only shortcodes. I did all the updates (WP + theme + plugin).
Hello,
You can update your theme to the latest version by using the method described here: https://forum.tagdiv.com/how-to-update-the-theme-2/ Please update to version 6.6.2 if you updated WP to version 4.4 as this created a few error with the theme that we fixed in this version.
Please let us know if the errors are still there after updating your theme. Also update your child theme to the one that comes with the theme.
Thank you!
Hi
I’ve test this on my side with the latest theme’s version available on themeforest, V 2.3.3 and the ajax loader works fine. Try to update the theme at the current version: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ clear all caches and test again. If the problem persist please provide a link so I can inspect this closer.
Thanks!
