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Anamaria
tagDiv Staff

Hello,

Unfortunately, with WPBakery I don’t think you can.
Also, please check this topic https://forum.tagdiv.com/topic/how-can-i-update-wpbakery-page-builder-2/ we recommend using tagDiv Composer, our page builder.

Thank you!

Anamaria
tagDiv Staff

Hi,

If you want to add Patreon as a social icon, what you can do is to use a cloud header and a cloud footer, in this way you add an icon using tagDiv Composer, then set the SVG icon for Patreon and the full link -> https://i.imgur.com/eSSrFYq.png
Also, this social network will be added in the next update.

I hope this will help you!

Thank you!

cc.mark
tagDiv Member

Hi,

I have had very similar issues with each of the recent updates.

I’ve been using Newspaper Theme since 2014 and never had any problems until the last few updates, beginning with V11+. Since then, every update causes my theme options to reset to default. When this happened the first time, I had to rebuild my site completely, causing me a huge loss of time and money. (I had years worth of monthly backups but each of them gave an error message when I tried to import. I also had daily server backups, but again, they didn’t restore the theme options.)

After learning that lesson the hard way, I’ve been more careful to make full manual backups prior to updating the theme, and, now they work. But, I still have to import my backup theme settings and then go through the entire theme options/widgets/menus and make several other changes to restore additional settings, menu’s, widgets, etc… This takes several hours for every theme update.

Newspaper has always been a very stable theme and works great for our purpose, but at this point, I have to consider moving to another theme unless I can fix this issue permanently – obviously, I can’t continue to rebuild the site after each update.

Reading the forum, I see other posts similar to mine and still have not seen any definitive answers as to why this is happening. It’s been months now and several updates but still no resolution.

Is this an issue that you are actively working on a solution?

Bettina
tagDiv Staff

Hello @sudhanshu231296!

Our developers are working a lot to improve the page speed in every update.
Some factors which you need to take into account are:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.

Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://developers.google.com/speed/docs/insights/v5/about
https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Bettina
tagDiv Staff

Hello @alessandrogini1!

A good choice for the page speed, it could be the mobile layout which contain less elements because it can improve a bit your page speed.
Our developers are working a lot to improve the page speed in every update, so make sure you use the latest update(11.4).
Some factors which you need to take into account are:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://developers.google.com/speed/docs/insights/v5/about
https://www.youtube.com/watch?v=tnkVapqhIHc

Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Bettina
tagDiv Staff

Hello Stanford Nix!

For example, I set up a link here where I explained in that topic: https://www.screencast.com/t/ZoONHZ2pPYf7
And the results are here: https://www.screencast.com/t/gN6zGASAVU

Please note that any change you make in the files after update will be overwritten and you have to make the changes again. Better save the code somewhere and then apply it again after update.

Thank you!

Lian
tagDiv Member

Please add this feature in the next update. We need it.

Lian
tagDiv Member

Please add this feature in the next update. We all need it.

Lian
tagDiv Member

Hi Calin, I can’t find the directory. Could you please update?

venessakoehn
Participant
#0

A couple days ago, the site/server was giving a “504 Gateway Time-out” error. This is now fixed, but upon coming back online, the website is now only showing shortcodes with a plain green background.

“Newsmag v5.1” is the only active theme right now and “Envato Market” is the only plug-in currently needing an update.

Here is a list of active installed plug-ins:
AdRotate v5.8.21
Classic Editor v1.6.2
Contact Form 7 v5.5.3
Envato Market v2.0.6
Google Doc Embedder v2.6.4
iframe v4.5
Maps Widget for Google Maps v4.22
MOJO Marketplace v1.5.3
Really Simple SSL v5.2.2
WooCommerce v6.1.0
Wordfence Security v7.5.7
WP PayPal v1.2.3.1
WP Super Cache v1.7.4

Here is a list of deactivated installed plug-ins:
Classic Widgets v0.2
Contact Form 7 Captcha v0.1.0
Data Tables Generator by Supsystic v1.10.13
Easy Updates Manager v9.0.12
Jetpack v10.5
PHP Compatibility Checker v1.5.2
tagDiv Composer v2.8
tagDiv Social Counter v4.9
UpdraftPlus – Backup/Restore v1.22.1
WordPress Backup & Security Plugin – BlogVault v4.72
WPBruiser v3.1.4

https://www.washingtonthoroughbred.com/

Please let me know what ideas you have to help troubleshoot.

Anamaria
tagDiv Staff

Hello,

Please check this topic https://forum.tagdiv.com/topic/updates-10/

Let me know the results!

Thank you!

JImboombaComAu
Participant
#0

I have Newspaper v10.2 installed but can’t see any update button to latest version.
How do i update it?

Bettina
tagDiv Staff

Hello HRHQ!

What I can suggest for your ads is to set an auto size for them and not a fixed height and width in order to display in place in the div(box). If you have many ads, then the score can not be 100% because this will decrease your page speed. For slow images, as a suggestion, disable the lazy load animation from the theme panel.

Our developers are working a lot to improve the page speed in every update.
Some factors which you need to take into account are:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.

Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://developers.google.com/speed/docs/insights/v5/about
https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Bettina
tagDiv Staff

Hello @iamratnesh!

Our developers are working a lot to improve the page speed in every update.
This is depending on your website page speed and many other factors like:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.

As a suggestion, disable the lazy load animation. Other starting points to improve your website page speed are here:
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://developers.google.com/speed/docs/insights/v5/about
https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.

Thank you!

Calin
tagDiv Staff

Hi,
Can you please provide a screenshot with the blank bar and let me know how you’ll like to be and I will see what I can do to help you.

The file from this path wp-content/plugins/td-composer/legacy/Newsmag/parts/header/header-menu.php can be set in a child theme, so there will no longer be problems when you’ll update the theme. Unfortunately, the file from here wp-content/plugins/td-composer/legacy/common/wp_booster/td_page_generator.php will not work with the child theme.

The problem with the Instagram will be fix today.

Thank you!

avengerxp
tagDiv Member

Hi Calin,
We did it! with your guidance now our app loads things as we want it, but still we have a black bar on mobile view – but no bar isvisible on desktop mode.

and also we made the modifications to the following files.
wp-content/plugins/td-composer/legacy/common/wp_booster/td_page_generator.php

wp-content/plugins/td-composer/legacy/Newsmag/parts/header/header-menu.php

and trying to fix the instagram issue – I uninstalled the td editor and reinstalled. then the changes were gone. How can we keep this away from being erased when ever we reinstall it or update the theme and plugins?

our app is on playsote – pcguidelk

Bettina
tagDiv Staff

Hello @theurbanist!

If you want to use a mobile page, then you need to assign it to your homepage. For more information about this mobile version please take a look in this article: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/

Please make sure the page is not built with the TagDiv Composer. In this case, the content won’t be displayed on Mobile theme version. You should create the content with the Mobile Editor.

You can resize the view of the elements because the settings are responsive which means the values will be applied on that viewport only: –> tablet version: https://www.screencast.com/t/YUVUcyrgh –> mobile version: https://www.screencast.com/t/XDQJedlggSB. Please note that you need to check every page to make sure they are responsive and look great on every viewport.

Also, you can have different header on every page by assigning a different header to the pages. Or only one by selecting a global header.

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @iamratnesh !

It’s possible to disable them through code, but I don’t recommend to do this because they contain a lot of icons which is a need in our theme, so you won’t broke the design.
Our developers are working now to reduce the size of these files, then next updates will improve more the page speed.

Thank you!

kaibobble
Participant
#0

Hi

I have a few clients using this theme. I updated one from version 10 to version 11 and it seems you have removed post templates and added an editor instead.

However this completely messed up the website for all articles that was using a post template. When logged in and trying to view the post it gives an error.

I need to update the other websites but worried this also might happen, one website is very high traffic and many editors and we can’t have them not being able to access previous posts.

Is this supposed to happen? and is there a work around for it?

Anamaria
tagDiv Staff

Hello,

The latest version of the theme(11.4) is tested with the latest version of WordPress(5.8.3). The latest version of the theme is 11.4, so if you want to update, before please make a full backup to all files and the database, in case something goes wrong => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme on a staging website and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look to see if the problem persists.

Thank you!

PFN365
tagDiv Member

I agree – this needs to be addressed in an update. It is not great user experience for us not to be able to exclude tags in the filter.

AK Rayhan
Participant
#0

Hello Team,
As my site is newspaper so i want to set auto refresh setting for my visitor. News always update and visitor will see automatically update the new news.

One More, How can i set auto notifaction setting when news will posted and automatically my visitor will get the notifaction about the new news.

Thanks

PeteMason
tagDiv Member

Oh Wow!!! I should have read all the update notes (too many!!)

OK so Yeost has settings whereby, essentially, you can set a pre- and post- additions to your copied page name, “e.g. “Copy of [page name] – edit this!” so (unless that is a setting somewhere I can’t see).

Will you add that to your task list? I’m assuming the duplicate settings I can see in the dashboard settings are from Yeost (no branding).

Yes I will look forward to the return of quick edit.

#0

Hello!

I have recently updated the settings for the mobile theme, but now the mobile theme also loads on desktop and tablets. What to do?

Of course I want the mobile theme on mobile telephones, but not on desktops and tablets. How to correct this?

https://positivenewsfoundation.org

Gul Klud
Participant
#0

I just upgraded to 11.4 and updated all plugins.
Now tagdiv areas of my site looks like code – what to do?

Example: https://gulklud.dk/nyhedslisten/

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