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kapilb
Participant
#0

hi , just purchased license of the theme. the website already had 10.2 installed and I am trying to upgrade the theme and related plugins, how should i do that as there is no update button available in the panel.

Anamaria
tagDiv Staff

Hello,

The mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple).
Also, with our theme, you can use for mobile the responsive version of the theme, the mobile theme plugin or the mobile page editor (this can be edit with tagDiv Composer).
You can check this video about the Newspaper theme version on mobile and how to edit them -> https://www.youtube.com/watch?v=SpGkOnJeNZY.

Hope this helps you!

Thank you!

spawnjfk
tagDiv Member

Hello, here is the image
ads syst broken

While i was waiting for an answer, one more thing is occuring, css is being removed
when theme update is done. I remmember there is one line of code, that needs to be inserted but i am unsure, that was in the past. Can you checkup on this also?

Thanks

  • This reply was modified 5 years by spawnjfk.
pankaj paliwal
Participant
#0

hello sir, i purchase recently newpaper theme in starding my theme is working good but now some days i hv big problem in newspaper theme. sir when i chnage some new setting in my newspaper theme but its not applying in my wordpress post pages. plz solf my problems fast .
thanks..

margot
tagDiv Member

Hi, I think I have solved the problem. Analyzing calmly I have come to the conclusion that the problem could be the cache memory of the hosting.
I have installed a specific plugin for my hosting and I have managed to update the information on the mobile.
It’s been a tough few days. Thank you very much for the help.

hawkdive
Participant
#0

Hi,
I updated the theme and my social counters are not showing correct follower count. I could not find any working solution for this in the forum. Could anyone help what do I need to do. It shows incorrect value which was the value a log time ago.

margot
tagDiv Member

Thank you very much for your answer. Sorry it’s so heavy.
I have tried to make content only for the mobile part using all the combinations with the TD Mobile Theme and AMP plugins and I return to the problem at the beginning, everything works fine on desktop but the content on mobile is not updated.
I don’t know what to do anymore.
Now I am editing the page of a cinema changing the films of and it is not updated on the mobile

Bettina
tagDiv Staff

Hello!

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/
Our developers are working to improve the page speed, so we hope in short time we will deliver the improvement in the future updates.

Thank you for your understanding!

Anamaria
tagDiv Staff

Hello,

This was an issue, it has been fixed and will work in the next update, which will be as soon as possible.

Thank you for your understanding!

Anamaria
tagDiv Staff

Hello,

If I understood correctly, you made a mobile page for the homepage, but you want to use AMP and Mobile Theme plugins for the other posts/pages, for this you can disable the mobile theme plugin for the homepage from the Gutenberg editor using the following option => https://www.screencast.com/t/sEqNOLaOC

Hope this helps you!

Thank you!

bzeegers
tagDiv Member

Hi Calin,

I have reverted back to an older version of the theme and this problem seems to occur after an update from 10.3.6.1 to 10.3.7. Changes have been made after this update. I do not know what the exact cause is, but maybe you could help me better with this information.
All the default header size settings are working with version 10.3.6.1.

brianlamb
Participant
#0

I have a multisite network with several sites domain mapped. The domain mapped version of the site is not clearing the cache with WP Super Cache and, as a result, showing an old version of the website. I’ve tried other caching plugins. I can remove the mapped domain and it shows the updated version of the website.

kapitel7
tagDiv Member

Update:

I tried this and looks like it might be what I was looking for:

.td-post-content blockquote{
        text-align: left;
}
}

What do you think? Does this make sense?

  • This reply was modified 5 years by kapitel7.
matsati
tagDiv Member

It is as if the theme is not reading the PHP.ini file, really weird. I am at a loss, nothing is working. All of these issues started with recent theme update. šŸ™

sirms
tagDiv Member

Hi, i dont need a developer to make custom code for me. I do it my self. The problem here is that the Newspaper obviously set up in such a way that I have to pay money for it to work anyway. Again, i dont need anyone to make codes for me, i just want the theme to support custom work, and that i dont need to pay any extra to do what i want with it. I never had this problem with other themes, only newspaper. Someone here should help me fix it so that post time does not change to English after I update the article. It has nothing to do with my code, but Newspaper.

” I’m not sure I quite understand what exactly you mean by:
And i dont see how i can set normal page to post — so when you read a post you read it with the post templet i made for the ā€œnormal pageā€, not with the cloud templets.
You have Pages and Posts. Posts do have post templates ( which you can edit using tagDiv Composer and assign to different posts) and the pages can be edited with tagDiv Composer. ”

– What I meant by article pages. Is that when I choose regular page instead of cloud temple then I do not get singe post shortcode. I do not see where I can set up Article image, article headline, article content.

Anamaria
tagDiv Staff

Hello,

Indeed the above reply is not a fix for the tagDiv Newsletter plugin.
Unfortunately, at the moment we don’t have a fix for this problem, and I don’t know if the fix will be in the next update, that’s why I provided the above “solution”.

Thank you for your understanding!
We are sorry for the inconvences!

Nagarig
tagDiv Member

I am not asking if you tested WP YT Lyte. I have tested it on Newspaper X and it works. I am asking that; If the built-in Video Embed feature of Newspaper X acts/works similar to WP YT Lite? Can It cache the Video thumbnail for faster loading?

Test: Looks like the in-built video embed is Slower than the WP YT Lyte plugin. So I have to use this plugin for embedding video.

We are hearing about Speed Improvement Update for so many months. We really need it. Mobile responsive speed is very low. So much bloat, DOAM size warning in GTmetrix. Please work on it.

Ascerendant
tagDiv Member

Ok, here’s an update: It seems that while logged into wordpress, the pictures load fine. If not logged in the problem occurs as described.

Bettina
tagDiv Staff

Hello!

How I said above our developers are working to improve the page speed.
We will test it too and if we consider this is a fix we will implement in our future updates.
We will take in consideration your query.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we have not tested WP YouTube Lyte plugin, so we can’t say if it will work or not. You will have to test and see. Also please note that we don’t offer support for untested plugins.

Actually, our developers are working to improve the page speed, so we hope in short time we will deliver the improvement in the future updates.

Thank you for your understanding!

Anamaria
tagDiv Staff

Hello,

Usually, this message error appears when you use an old theme version (the current version is 10.3.9.1) and the theme API for Instagram is no longer available.
This problem can be solved by updating the theme.
Before updating, make a full backup to all files and the database, in case something goes wrong => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, make sure you set the Instagram like in this guide -> https://forum.tagdiv.com/instagram-widget/

Let me know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

A backup is really mandatory for this step.
If you really don’t can manage to update the theme, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they can help you to achieve it.

Thank you!

dreox
tagDiv Member

Hello Bettina, thanks for your reply.
Perhaps yesterday, due to fatigue, I did not explain myself correctly.

Exactly for what is wrote on the reference page ( https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/ ) I installed the “standard pack” plugin BUT it doesn’t work. All the shortcodes were broken. Maybe because I’ve tryed to update from version 8 to 10?

And, as I’ve wrote yesterday, I have used an FTP client to update all the files.

All the requirements are Ok.

Obviously I’ve done a security backup but the site is quite big and it’s not so easy to do a backup and a rollback.

Yesterday I’ve wrote in this “support blog” just because I’ve no solution: following the standard instructions the site broke up. And I have had to rollback it.

This is a site made years ago by a third person that now I have to manage.
This site is a large one, with a 1,2giga of database and a lot of documents and files.
The site has installed an old version of your theme. I’ve asked the client to buy the licens to upgrade it but it seems not to work.

Could you please give me a suggestion?

margot
tagDiv Member

Thank you very much for your answer.
We have a lot of problems with the menus and there is no way that the mobile theme works well for usWe have tried with AMP, with TD Mobile Theme and menus and many pages always fail us when consulting with mobile, we have not been able to know what is wrong and we have seen that the publications are not updated well.
We no longer know what is going on, we trusted NewsMag but we have gone from everything working to not working at all. We keep testing but I’m afraid we’ll have to rebuild everything

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