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Bogdan B.
tagDiv Staff

Hello,

Shortcodes are not a general thing that works with every builder or theme out there. Visual composer has it’s own shortcodes. But if you use shortcodes from another page builder, they will not work with visual composer. Try to find shorcodes that work with visual composer and they will work with our theme as well. But if they are not compatible with the builder, they will not be compatible with our theme as well.
The shortcode plugins are not tested. some of them might work and some of them might not. This is the case with every theme out there. Not all plugins are compatible.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

noori020
Participant
#0

I have a page on my website https://goo.gl/pwpuK3 and I have added the ”Tabbed Content” with Visual Composer.
Then I made a row with 2 pieces as you can see on the page. On the left the ”single image” and on the right a text box.

My problem now is that I use logo’s of other companies and sometimes they are too small and sometimes too big. I use the image size ”thumbnail” and as you can see that looks just perfect. The problem is that I sometime upload pictures and they are too big and then it just cuts my logo that I upload to fit to the size of the thumbnail. Instead of that I would like to photoshop my own logos so it fits the sizes of a ”thumbnail”

Can somebody thus help me and tell me what sizes there thumbnails are? That way I just photoshop my images so it fits those sizes.

rjohansen
Participant
#0

1.0 – Under “Filters for the loop” I see that under “Post type” I can use pages it says. However, doing so, nothing happens. I can’t get pages to show up this way.

2.1 – With Visual Composer I sort of get it to work with the “Post Grid” function – even after I made my own “Item Design” I can’t get it to work just like the normal “Homepage latest articles” – the pagination is very different – almost like a slider.

2.2 – Also, I can’t for the life of me figure out how to limit pages to for instance children of a specific ID.

0.0 – What I am after is looping children of the page I am on, just like articles. Imagine a page called “All items A-C” and I wan’t all pages that are children of this (items starting with A, B or C) to loop like articles.

shinny0129
tagDiv Member

Hi,

I thought I need to explain more about what I would like to do.

I just found on this documentation, there is a option to set the category “Featured” to show the page by a dropdown box.

This is not what I am looking for.

Instead of showing the dropdown box or normal “grid” to list latest post on top, I would like to “fix” to show specific posts (ex:3 or more) on top of category page.

I reconsider to use visual composer to to this using the page but it would not work.

Please guide me if this is possible.

genloc
tagDiv Member

Hi Bogdan,
I found out, the this is only if I use the Visual Composer and it’s a Picture is in the content.

Here without VC (all fine)
https://www.duesseldorfpanther.de/line-height-in-firefox/

Here with VC (line height is not okay)
https://www.duesseldorfpanther.de/line-height-in-firefox-with-vc/

Here is a screenshot.
https://www.duesseldorfpanther.de/wp-content/uploads/2017/01/snap0010.png

regards
genloc

Catalin
tagDiv Staff

Hello kleber,

This error happens due to your untested plugins which are used on your side. Try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Clear all your caches, purge CDN files if you are using the CDN system and check the result. Also, if you have a Google Analytics code, check to be right added with the script tag.

Hope this helps and let us know how it goes!

Thanks for the message!

boos11
Participant
#0

I have:
– td-mobile-plugin
– Visual Composer 5 (VC5)
– Post with shortcode’s VC5

I use 1 shortcose VC5 with posts (not article):
[vc_row][vc_column][td_block_13 post_ids=”IDPOST” sort=”featured” limit=”1″ tdc_css=””][/vc_column][/vc_row]

shortcode not workink in mobile plugin

Is there any possibility of throwing shortcode visual composer to the article so as to display it properly on mobile plugin?

for example, plugin WP Polls have 2 ways of placing the link:
[poll id=”ID”] or <?php get_poll(ID); ?>

Catalin
tagDiv Staff

Hello fxnewsman,

As you can see, our default theme work as properly, as you can see in our demo, like this -> https://www.screencast.com/t/Sn96SaMf I suppose that your changes happen due to your untested plugins which are used on your website. Please try to revert the theme to the default state, remove all untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for the message!

Bogdan B.
tagDiv Staff

Ok,

Thank you for this solution. Unfortunately we are not seeing the issue on our end using the latest theme and visual composer version:
https://www.screencast.com/t/6xnlIc0IS
https://www.screencast.com/t/FK2vhZNwGv
https://www.screencast.com/t/hgfbJMWvl

We will investigate this further and see if we can figure out a cause for the problem.

Thank you!

Bogdan B.
tagDiv Staff

It is possible to be used on posts as well but we cannot guarantee it’s proper functionality. SOme elements could not position properly.
https://forum.tagdiv.com/how-to-use-visual-composer/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

After you create or import the slider, access visual composer and use the revolution slider element like so:
https://www.screencast.com/t/y427GSY5

I hope this helps.
Thanks

Simion C.
tagDiv Staff

Hi,

If you want to create a gallery inside a post please follow this tutorial – https://forum.tagdiv.com/gallery-2/ Also for pages you could use these Visual Composer elements – https://www.screencast.com/t/Cwi7kQKWfP
More documentation about smart lists here – https://forum.tagdiv.com/smart-lists/http://demo.tagdiv.com/newspaper/smart-list-style-1/

Thanks

Bogdan B.
tagDiv Staff

Hello,

There could be an issue affecting your settings that prevents you from changing the theme panel settings.
please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If this is not the case, then please try to increase your system status parameters like so: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Catalin
tagDiv Staff

Hello ramspeed,

First of all, check your Theme panel->Block Settings that your thumbs to be activated like this -> https://www.screencast.com/t/I85cef0Ey4 Also, if you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Notice that our theme uses thumbs and the images are cut by these. So, if these are disabled, the theme will display the image at the original size and could look ugly. Clear all your caches, purge CDN files if you are using the CDN system and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Bogdan B.
tagDiv Staff

Hello,
1)
Well this code:
.category-news .author-box-wrap{
display:none!important;
}
.category-news .item-details{
margin-left:0px!important; }

only affects the news category. Other categories or subcategories will not have this class: .category-news
If you want to affect all the subcategories as well, you need to add all the category classes to the css code like so:
.category-news .author-box-wrap, .category-news2 .author-box-wrap, .category-video .author-box-wrap, .category-test .author-box-wrap{
display:none!important
}

2)Unfortunately css does not work like this. If you remove an item from one category it will not affect the subcategory or tag. The tags have their own css classwes so the code needs to be added for classes as well. You will need php modifications and conditions added to the code rather than lots of css rules but I cannot provide them as customization services are not covered by the support.

3) .category-news .td-post-comments{
display:none!important;
}
I do not know the name of your subcategories. You will have to add them to the code.

4) , 5), 6) I suggest you hire a freelancer to help out as you seem to require quite a bit of custom modifications and custom work is beyond what the theme support can provide you. We are here to help with any theme related issues or settings but we do not have a customization department and we cannot provide custom work at the moment.

7) The data shown in the meta is the published date.

8) no, the mobile theme will not use visual composer at all. The news ticker is only available through visual composer.

9)The category tag will show up on every category page indeed. I will addd this to our list for future upates and make a suggestion to remove the category tag from the current category .

Thank you!

susanapri
Participant
#0

I installed the theme and did not install the demo and I introduced my post and my Home page built with Visual Composer. But I want to get a Home page with the same look as Newspaper 7 Default. If I install the demo to get it, will I lose all my content and entries?.
Thanks and excuse my bad english

Catalin
tagDiv Staff

Hello gpm79,

Please keep in mind that the mobile plugin will not recognize the Visual Composer shortcode and that’s why if your homepage is created with Visual Composer, on mobile mode will not be displayed anything. For more information about mobile theme, please consult the documentation here -> https://forum.tagdiv.com/the-mobile-theme/ because there you will find all the details about how this plugin will work with your theme.

Thanks for your understanding!

indro
tagDiv Member

Hello Catalin,

Thank you for your help,you helped me with spacing, maybe I wasn’t clear enough with my help request so I do need a little bit more of fine tuning:

I do not want the color of the two big images to be the same as it’s shown in your screencast –> https://www.screencast.com/t/cJ5X4QPJOtW

Why am I insisting on this?

Because it is supposed that there will go the two big news, the most important ones and the problem here is to visually differentiate them, for example: the pic on the left may contain a big red colored title, and the right one may contain a let’s say brown with a little text shadow on it.

I really need to achieve this, otherwise I have to create a picture placeholder on the top of the homepage and upload images after a good photoshop editing, and again in this case will be the problem on how to show this pics on full width or in a way like Bild.de does.

I really hope you’ll help me on this!

Indro,

Bogdan B.
tagDiv Staff

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Jessie
tagDiv Member

You can ignore the license and update messages. Visual composer is activated with a license bundled within the theme. Updates of visual composer come bundled with updates of the theme. You can use all of visual composers features.

Bogdan B.
tagDiv Staff

Hello,

q2: You can change the stars color using this css:
.td-icon-star, .td-icon-star-half{
color:orange!important
}
The summary does not have a detect for a single review criteria. I will add this to our list for future updates.

q4: You added an incorrect channel to the youtube widget: https://www.screencast.com/t/d7bijfHV After you add the correct channel, click the widget. It should take you to your youtube channel.

q5: Please check the theme colors section in the theme panel. If you use the mobile theme plugin you will find it in the mobile theme section of the theme panel under colors.

q6. It is possible with a bit of css. For example:
@media (max-width:767px){
.single-post .category-video .td-post-featured-image{
display:none!important
}}

This code will remove the mobile featured imege from all posts in the “video category”

q8: The mobile theme will not render visual composer shortcodes. It does not matter if it’s a post or page. They will not work.

q9: I;m not sure what space you are referring to. please provide more details.

Thank you!

Catalin
tagDiv Staff

Hello Bstevenson,

Please notice that you should not buy anything version of Visual Composer. Ensure that you are using the latest version of the theme and also, the latest version of required plugins which come bundled with the theme packet. The theme installing should have to be done only via FTP way because this is the surest method in this regard, according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Also, if the problem is still there, please check your system status parameters and increase them to a higher value according to our guide here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for your understanding!

Jessie
tagDiv Member

Hi ecase,

I’m just a user here, maybe I can help a bit whilst you wait for official support.

Whether the images load or not, I would leave the lazyload option disabled, it is just an animation for the theme and not a true lazy load function. For true lazy loading I use BJ lazy load plugin. (Keep in mind it is not recommended by tagdiv) Now you can use the current version of visual composer.

ecase
Participant
#0

Hello

I am trying to get some help from you guys and I’m finding even more issues and the old requests have been shoved of as if they don’t exist

I’m not sure what to do to get help as we are now stuck and may just have to switch to old theme before we find a solution with a new theme.

We like the theme but these issues reported by others too are really of concern and I hope we can get some information if they will be looked into or not

PS; please dont’t say to deactivate plugins etc as it has already been done and doesnt solve the issue

1: Images do not load when lazy load is on, you said its javascript error, we have dozens of people experiencing the same thing and only solution we found was to turn off lazyload which only fixes images issues, and only solutuion that was better was to downgrade visual composer.

I believe you say its compaitble with visual composer, so are you looking into this or not?

2: Speed has always been an issue with the theme compared to others. We have switched to 3 others before, its just that we like your menu more than anything. We have followed your suggestions aboyut speed and even use https and cdn but we see significant bounce rate and google analytics is really not cool. Other themes have worked way better with minimum issues… Is there something you can look at or you still leave it up to our guess work?

3. After turning mobile theme on, we discovered this in our webmaster tools

Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated
Missing: author
Missing: entry-title
Missing: updated

What is the solution? how do we tag these as they are not visible in websmaster tools

===========

4. The mobile theme is not actually any faster either? so what’s holding it back… I know this is a vague question, but what I want to know is if you will look at our site to see as we are loosing traffic and so much bounce rate right from day one. I pasted all my stats to see and even you said it will stabilize it’s been almost a month and things are getting worse

I do hope to get a reply with solutions more than disable plugins and see speed test solution all that has been done, and nothing really works. I just feel I am trying to hold on to hoe that this is the best theme but am I wasting my time?

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