- NewsmagHow to use the Visual Composer plugin
- NewsmagtagDiv Composer Tutorial
- NewsmagWhat’s included in Newsmag theme package
- NewsmagNewsmag documentation
- NewsmagBlock settings tutorial
- NewsmagHow to update the WPBakery plugin
- NewsmagCustom ad spots
Hello,
Please make sure visual composer is installed and active on your site. What version of the theme do you use? What version of visual composer? Do you use the mobile theme?
The most common case is the mobile theme plugin which provides a second editor in the back-end so you have to scroll down a bit to see the visual composer editor.
if this is not the case, please disable all plugins except visual composer. clear cache and reset cdn files if you use it.
Thank you!
Hi
Please make sure that the parameters from system status have the values indicated here: https://forum.tagdiv.com/system-status-parameters-guide/ also make sure that you’re not using special characters in sidebar’s name. You can use only Latin characters from a-z and 1-9. Id the problem persist try to deactivate all plugins except Visual Composer, clear all caches then test the site again.
Let me know ho it goes.
Thanks!
Hi
Do you use a plugin for cache? If so check its options and delete all caches. We recommend WP Super Cache in this regard as it’s tested and works fine with our theme: https://forum.tagdiv.com/cache-plugin-install-and-configure/
I assume that you’re not using a cdn service so you don’t need to worry about this. You can check this link for more details in this regard: https://gtmetrix.com/why-use-a-cdn.html
With regard at plugins try to deactivate them all, leave just Visual Composer active then test the site again, it should work properly. Then you can enable back your plugins one bey one and check which one causes the conflict.
Thanks!
Hi MarioBoriassi,
For other users who access this topic, please notice that after several investigations in this regard have concluded that this type of issue come from WP Supercache which is not fully compatible with WordPress 4.6 and that’s why this problem occur. We hope that WP Super cache plugin will be updated it as soon as possible and that problem will be fixed. Notice that this issue appears and on Mobile Theme from Jetpack when the caching plugin is active.
Please notice that we have reported this issue to Jetpack and we are waiting for an update from them. Until that, you should use our workaround posted here -> https://github.com/Automattic/wp-super-cache/issues/132
Also, please try the theme without any untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting in the theme.
Thanks for the message and sorry for the inconvenience!
Hello,
The string is empty for a reason. There is no error with the strin you mentioned. But on my end the strinc is on line 9886 not 1401. If you get a js error in your browser console it could be a plugin conflict as the animation is the first one to break with a plugin conflict. I assume your images get an opacity of 0 and cannot be seen properly. This is a very common issue caused by plugins. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Thank you!
Hello,
Please disable all plugins except visual composer, clear cache and reset cnd files if you use it. This is most likely a plugin conflict.
Let us know if you still have trouble with images
Thank you!
Hello,
Sorry but we cannot communicate in real time as we have no chat option and our support hours are 8 to 5 gtm +2
1) and 2) This could mean some file are not working properly or the theme install did not go as planned. Please install your theme again and update to the latest version with this occasion. Please use this guide to do it:
https://forum.tagdiv.com/how-to-update-the-theme-2/ and please also update your plugins by using this method: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
3) Our blocks are fixed. Their layout cannot be changed from the theme settings. Our blocks cannot be used in revolution slider. Only in visual composer. If you want to create a revolution slider element you must read their docs here: https://www.themepunch.com/faq/slider-revolution-beginner-video-guides-tutorials/
4) You can use wordpress to add images or video to your post. Yopu can add images from the media library and you can use oembed to add videos or other elements
Thank you!
Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. It could be a plugin conflict affecting the page.
Let us know how it goes.
Thank you!
Hi,
I’m not sure if this is an issue that happens with anyone else, but whenever I use a cache (whether it’s server-side caching or via the WP Super Cache WordPress plugin) the mobile theme works intermittently, meaning that sometimes it loads and sometimes it doesn’t, and when it doesn’t, it falls back on the “responsive” theme. If I turn the cache off, the mobile theme loads fine on every single pageload with no issues.
At the current moment I have the cache turned off (which is why if you go to our site you will see the mobile version instead of the responsive version) however this is not ideal, as we are currently experiencing a massive traffic spike and it’s slowing the server down.
There’s a VERY specific reason why I do not want to use the responsive theme on mobile. It has a lot to do with this: http://petapixel.com/2016/02/07/readers-reporting-auto-redirecting-ads-on-mobile/. Even though they’re hidden visually, the codes for our desktop ads still load on mobile devices, which causes the redirect issue.
Is there something within the Mobile theme or plugin that can be “switched off” so that it doesn’t cause the mobile theme hiccups when a caching system is in use?
– Dustin
Hello,
We have only one other report of this issue with our theme and that is way back in 2014. It could simply be a plugin conflict so please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test again and see if you still get the error.
If you say the error is still present on a wp default theme, then maybe one of these solutions could do the trick:
http://www.agentwp.com/fix-cheatin-uh-error-in-wordpress
I would try to get it fixed on the wp default theme first before applying the theme.
Let us know how it goes
Thanks
Hi,
Well we cannot see the site as you have a coming soon page. Please first of all make sure you have the latest version of the theme and of the plugins bundled with the theme.
In order to update the theme you can follow this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
As for the plugins the same method as updating visual composer applies: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
(Visual composer, revolutions slider, social counter and mobile theme)
If the issue is still there when using the latest updates, then please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test your site again.
Let us know how it goes.
Thank you!
Hello,
We have no tested our theme with another builder as we built our theme using visual composer. I cannot say for sure if you can use another builder or not, but most likely our modules and blocks will not work with other builders. You will only be able to use the builder default elements and not the theme elements anymore.
As for the assistance, we cannot recommend anyone. We cannot offer customization services and we have no customization department for custom work. Sorry.
Thanks.
What – if any – problems will I encounter if I want to use Beaver Builder or Divi instead of Visual composer???
I have both of those already. I’m very happy so far with Newspaper I am building a site for a non-profit organization and I will have a few editors who are not web programmers.
I may also be looking for some assistnce from someone experienced with Newspaper. Can you suggest someone?
I need assistance with layout, should i or shouldn’t i be importing demo content? – as this will be lost on updates? As if i edit the ‘demo content’ that is imported it will be gone?
I want my homepage, and the layout to look like the default newspaper demo content, so i then built a new homepage, used the ‘demo template’ for the homepage on the visual composer etc, pagination dropdown, yet again, clicking on ‘reset’ got rid of this.
I have asked on the envatomarket some questions today but it still doesn’t answer my questions.
Can you advise, if i use the demo content, will this be deleted on updates?
Can you also advise, if doing the above with my own ‘homepage’ will my own content be deleted?
I am even more confused today than i was two days ago with the answers i got.
It describes newspaper ‘Newspaper brings you a number of unique designs for your website. Our demos were carefully tested so you don’t have to create everything from scratch. With the theme demos you know exactly which predefined templates is perfectly designed to start build upon. Each demo is fully customizable (fonts, colors and layouts) ‘
Can you describe what i do and do not have to do from scratch to a-keep the layout, b-keep my content, and c-it not be affected by ‘updates’ in the future before i proceed?
Thank you
Hello,
Both revolution slider and visual composer are bundled free of charge with our theme so you do not have to buy an activation code. The messages will keep popping up to make you buy the plugin but you already have the full version. You can simply ignore these messages. As for the updates, please use this guide to update the plugins: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!
Hello kamoe,
Please ensure that you have right installed the theme via FTP because this is the surest method in this regard. First of all, please remove the old version of the theme and then install it according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ If you are using some untested plugins, try to disable all of them, leave just Visual Composer to active, clear all your caches, purge CDN files and install only the plugins that come bundled with the theme and rule out any conflicting plugins. Until now we have not encountered with this case, regarding on Wp Super Cache.
Hope this helps and let us know how it goes!
Thanks.
Hi
The indicated site uses Newspaper theme which have block 18 available in its features. Newsmag theme don’t have this block included in its patch at the moment, that’s why is not available in Visual Composer.
Thanks!
HI
Please take some time and carefully go trough theme’s documentation which can be found here: https://forum.tagdiv.com/newspaper-theme-documentation/ There we explained in great details all theme’s features, how to built the homepage, how to use Visual Composer page-builder and many other useful informations.
I’ve noticed that you imported say what demo without content which means that demo’s style will be applied over site’s content.
To build a homepage exactly like the one from our say what demo you can simple use this shortcode in Visual Composer: http://screencast.com/t/ZwyXCXe6 – http://pastebin.com/9CACVfzE also use page-builder+latest as page template.
Let us know if you need further assistance on this.
Thanks!
Hi,
This issue is mostly caused by plugin conflicts. Please disable all plugins except visual composer, clear cache and reset cdn files. Then test the button again. Let us know how it goes. Also if you have any custom code in the theme panel or the child theme, make sure you remove that also. (make a back-up before)
Thank you!
Hello,
You have errors in your browser console regarding the theme JS: http://screencast.com/t/y2oCRwBL7
These are usually caused by plugin conflicts.
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test the slider again.
Let us know how it goes
Thank you!
Hello ozgurtaskaya,
For other users who access this topic, please notice that after several investigations in this regard have concluded that this type of issue come from WP Supercache which is not fully compatible with WordPress 4.6 and that’s why this problem occur. We hope that WP Super cache plugin will be updated it as soon as possible and that problem will be fixed. Notice that this issue appears and on Mobile Theme from Jetpack when the caching plugin is active.
Please notice that we have reported this issue to Jetpack and we are waiting for an update from them. Until that, you should use our workaround posted here -> https://github.com/Automattic/wp-super-cache/issues/132
Also, please try the theme without any untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting in the theme.
Thanks for the message and sorry for the inconvenience!
Today I’ve update my theme to 7.4, How about WPBakery Visual Composer? There is an update available but can’t install it because it’s not licensed?
Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
if you have the ‘wordfence’ plugin, please set the firewall to learning mode for the theme panel to work properly. Also you can check your system status and increase the parameters according to this guide:
https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hello,
This is actually a pretty common issue. It’s not template related or smart list type. It is a simple open html tag or a broken html code in the post content. please edit your post in html mode (text mode) and make sure all html tags are closed properly and all the code is ok. it happens to use as well because if you paste things in visual mode in post edit, sometimes the html gets screwed. Try to use text mode as much as you can so you have better control over the html structure.
Thanks.
Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Let us know how it goes.
Thank you!
