Search Results for 'use visual'

Hello Peter,

This could be a plugin conflict causing the issue. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

There is no option to change the function of the links you are mentioning. That would require modification to the Visual composer files, and could prove to be a difficult task. Maybe you should consider trying to use a redirect plugin that could redirect these links to a different website, if that is what you want and if it can be achieved like that.

Thanks

Hello,

1. Sorry but the mobile theme homepage layout is predefined and cannot be changed. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/
Block 15 is the only block in our theme that can show 2 posts on 1 column on a mobile device layout: https://demo.tagdiv.com/newspaper/block-15/
But unfortunately the mobile theme does not use visual composer so it is not possible through the mobile theme plugin.

2.Sorry but our theme does not have this kind of feature.

Thanks.

Hi,

I have inspected your website and I see that there are some problems with the thumbnails displayed on the Big grid and blocks used on the page. I suggest you disable all your plugins except Visual composer, clear the cache if you have one installed, then use this guide to regenerate your thumbnails
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
The theme creates the thumb sizes used on the blocks from the featured image you set for the post, maybe something is interfering with this process, try the regeneration tool and it should recreate the thumbs needed.

Thanks

Hi,

The Revolution slider plugin as well as the Visual composer editor plugin are provided pre-activated in the theme package, and you do not have to activate either of these. You already have full access to the plugin features and you can use it without activation. Updates for the plugins bundled within the theme package will be included in the theme updates.
Please ignore any at all activation messages from Revolution slider and Visual composer.It’s just a missing condition from the plugin authors for these versions and we cannot make any changes to the plugins as it will break the license agreement we have with the plugin authors.
Here is a link to the official Revolution slider documentation
– https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
This is a very complex plugin that features a wealth of options and settings. To get started you can import a demo slider and just assign your categories from which the posts will be displayed
– https://forum.tagdiv.com/import-revolution-sliders-on-demos/

Thanks

Hi,

1. The Latest articles section that displays bellow the page content can be disabled by selecting a different page template for your page – https://www.screencast.com/t/OzDOOFH8O
More information about the available page templates here
– https://forum.tagdiv.com/page-templates-2/

2/3. Please provide more details about these pages, and what they should do. You can create pages using the Visual composer editor and use them for your website. I believe there are membership plugins or for sponsors that you could use, for advanced options or settings in this matter.

Thanks

Hello BkkGreg,

Please keep in mind that in our theme is not recommended to use 1/4+3/4 layout in Visual Composer, as you can see here -> https://www.screencast.com/t/OezodpbBaakS For more information about how you can correct use the Visual Composer, please consult here -> https://forum.tagdiv.com/how-to-use-visual-composer/

Thanks for the message!

The tagdiv gallery was never intended to be used on pages. It works but it lacks the css needed. Unfortunately there is no simple solution to it as the css needs adjusting on pages.
The alternative solution to this is using an image carousel or image gallery from visual composer:
https://www.screencast.com/t/ssg6p05Edm7

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

The this is another issue. You have a plugin that is no longer compatible in the current version. Untested plugin can become incompatible on an update even if they worked properly in a previous version.
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

The Revolution slider plugin as well as the Visual composer editor plugin are provided pre-activated in the theme package, and you do not have to activate either of these. You already have full access to the plugin features and you can use it without any need to enter a activation key. Updates for these plugins and the other plugins bundled in the theme package will be provided along with the theme updates. You do not have to worry about activation messages or update prompts.
Probably that error message appears when you are trying to activate Visual composer, but as explained you do not have to do that.
Please check the theme status and make modifications to the parameters mentioned in this guide if necesarry
– https://forum.tagdiv.com/system-status-parameters-guide/
The problem with the theme panel can be caused by that, try and follow the guide and check if the issue is resolved.
By installing one of the demo slider you will have the options to use a ready made slide on your website. You will just have to use your own categories from which to pick posts to display. These sliders can be seen in the live demos, like this one for example, the Politics demo
– https://demo.tagdiv.com/newspaper_politics/
Unfortunately the Visual composer editor can be used only for creating static pages
– https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
For a blog you can choose from the available modules to display your articles
– https://www.screencast.com/t/fLJWLi6CLH9
– https://www.screencast.com/t/6cyXmdrJQHT
Please let us know if you have any more questions or need further clarifications.

Thanks

Hi,

There seems to be an iframe element present in the page structure that is causing this issue
– https://www.screencast.com/t/galgZPMCuv
– https://www.screencast.com/t/2ncNcrnVLcVw
This links to an external page, but it is not displaying properly. I suggest you check any custom code that may be related to this, entered the custom code fields form the Theme panel. Or code added directly to the theme files. This could also be caused by a plugin, you could try to disable all of them, except Visual composer, clear any caching installed then check to see if the problem is still there.

Thanks

Hi,

I suggest you try to disable all your plugins except Visual composer, and the caching plugin you are using now and then try to set a sidebar for your posts to see if this fixes things. That caching plugin has proved in some cases to interfere with the theme functionality and cause unexpected results. Or maybe some other plugin is responsible. It is recommended to use WP Super Cache with these settings
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
Please try these suggestions and see if they resolve the issue.

Thanks

Hello gntvls,

1)There seems to be an issue with the access token in the current version of the social counter.
Please download this version: http://cdn.tagdiv.com/wp-content/uploads/2017/03/td-social-counter.zip
And very important: clear all your caching including the browser cache. Example for chrome: https://www.screencast.com/t/f9Q66lPx1fY
Now the access token should work as before.

2)If you want to use the same widgets for your sidebar on the homepage and the other pages, like post pages and category pages, you should create your own sidebar in Newspaper Default Widgets, for example, and for the homepage, you can add it to Widgetised Sidebar. This thing can be done using the Visual Composer builder plugin.

For more information about how you can use the Visual Composer, please consult here -> https://forum.tagdiv.com/how-to-use-visual-composer/

Thanks for your understanding!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

I have inspected your website and it seems to be displaying the mobile theme at the moment on some pages
– https://www.screencast.com/t/rbuoWYCv
In previous topics related to this problem usually it was a caching plugin to blame. Please try and disable the plugin and check to see if the problem is fixed. Also update all the plugins provided with the theme, from the theme package – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
It is recommended to use WP Super Cache for best results, with the settings mentioned in this guide
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
For the Big Grids you could use a code like this, and change the values how you want
– https://www.screencast.com/t/cC81UruuCFsX
This is the code used, you must enter it in Theme panel->Custom Css

.td_module_mx19 .td-module-title a,
.td_module_mx20 .td-module-title a{
font-size: 30px;
line-height: 30px;
font-weight: bold;
}

Thanks

Hi,

Please explain in more details the problem you are having. From what I understand there are missing options in the theme panel or missing entirely. Some screenshots would be very useful to describe the issue, if it is possible.
After finishing installing the theme, you need to install the Visual composer editor to be able to use the page building elements available.
Here you can find some useful information about installing the plugin and how to use it
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
– https://forum.tagdiv.com/how-to-use-visual-composer/
Then you can use all the available blocks and create the layout you want for your website
– https://www.screencast.com/t/4HM9yXE23
The Revolution slider is provided in the theme package and can be installed like this
– https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
It would be best to import a predefined demo slider, provided in the theme package as well
– https://forum.tagdiv.com/import-revolution-sliders-on-demos/
The Revolution slider is a very complex plugin with a huge amount of options, and can be difficult to master entirely. Here you can find all the official documentation regarding the slider
– https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
And here you can find all the available theme documentation
– https://forum.tagdiv.com/newspaper-theme-documentation/
Please let us know if you have any more questions or need further clarifications.

Thanks

Hi,

Please remove any modification you have made to the theme files, to get your website working again. Or make a fresh theme install – https://forum.tagdiv.com/install-via-ftp/ if you ca not revert the code to the default state.
Then try to create a new custom ad spot as explained below.
Maybe you are not creating the custom ad properly. The custom ad needs to be created like in this example
– https://www.screencast.com/t/M3YMS8AMRni
It should display in the theme panel ads section
– https://www.screencast.com/t/O8SOZ8OzM
Then if you want to use the custom ad in Visual composer, you need to add it here in the same td_config.phpfile
– https://www.screencast.com/t/58Y5tDgmq4

Thanks

Hi,

The first step should be to disable all the plugins except Visual composer, deactivate the child theme if you use it, then clear any caching installed and try again. Check any code that might be present in the theme panel custom code sections, or added directly to the theme files.
If the problem is still present, you could make a test and see if it works properly while using a WordPress default theme active.
You could also try with other editors, but I could not make any recommendations in this matter, maybe other users might provide useful insight.
Please let us know how it goes and what the results are.

Thanks

Hi,

Please try to do a clean install of the theme. Download the latest theme version form Envato and follow this guide to install it via ftp – https://forum.tagdiv.com/install-via-ftp/
Then deactivate and delete the old version of Visual composer and social counter, and install the new ones from the theme package – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Then configure the social counter again and it should work properly for you.
If you still have problems, you can send us an email at contact@tagdiv.com and provide admin login information so we can take a look.
You can activate the theme on a sub-domain for testing purposes and then activate in on the live site. You can use the reset key option available in the theme system status
– https://www.screencast.com/t/glF1JYXOcVRS

Thanks for your understanding!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!