Hi,

Unfortunately, this will require custom work.
But, if you really want to change this you can contact our custom work team here and they will build a solution for you: https://tagdiv.com/premium-customization-services/

We are sorry for this inconvenience!

Hello,

Please select the viewport on phone, select the row and you can divider the layout into 3 columns => https://prnt.sc/10h7cik
You can find more information in this article -> https://tagdiv.com/how-to-add-delete-and-duplicate-row-newspaper-theme/

Hope this helps you!

Thank you!

Hi,

If I understood correctly you want to have the same layout on the homepage as a category page, but on the homepage, you don’t have the grid, please make change the sorting filter => https://prnt.sc/10h6lwa and see if is still a problem.

Thank you!

Hi,

Please check to be sure you don’t have an object cache on the host.

Thank you!

Hello,

Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello,

I will note your suggestion and if there are enough requests, maybe it will be implemented.

Thank you for the suggestion!

Hello,

Before please make a full backup to all files and the database, in case something goes wrong and follow this guide from point B => https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hi,

We would like to investigate the issue, if you agree please make a full backup and contact us at contact@tagdiv.com, provide wp-admin and cPanel access and credentials, also a link to this topic in order to identify you.

Thank you for your understanding!

Hi,

We are sorry for the problem created. A similar was a discussion on this topic -> https://forum.tagdiv.com/topic/huge-tagdiv-composer-entries-in-database/ I hope it helps you.
Also, you can try a plugin to clear your database -> https://www.wpbeginner.com/plugins/how-to-clean-up-your-wordpress-database-for-improved-performance/

Thank you for your understanding and sorry for the inconvences.

Hi,

Please check if you use the last version of WordPress 5.6 with the last theme version Newspaper 10.3.9.1, also make sure that the theme update was done correctly =>https://forum.tagdiv.com/how-to-update-the-theme-2/ (delete the files of the theme, not override).
Also, check if you don’t have a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Please check to be sure you don’t have an object cache on the host.

Thank you!

Hi,

If you already sent an email to support, then you’ll get a reply soon.
Just make sure that you sent the email at contact@tagdiv.com and you provided the credentials.

Thank you!

Hello @jesperj,

I just replied for you in your own topic, please check and let’s continue the discussion there.

Thank you for your understanding!

Hi,

If you have other questions, let us know!

Have a nice day!

Hello,

Please make a test only with tagDiv plugins, and see if the problem persists. Also, if you are using a child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

Let us know the results!

Thank you!

Hello,

You can use a license key for one single product, but if you want to move the theme to another website or change domain/migrate(your case), you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
According to Envato license terms, a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hello,

You can edit the page with tagDiv Composer, select the viewport on phone => https://prnt.sc/10gxsuz, and you can hide a block from CSS tab,select the block, select the CSS -> Dispaly “Hidden” => https://prnt.sc/10gxwho

Hope this helps you!

Thank you!

Hi,
I’m glad that you manage to solve the problem!
If you have other questions, let us know!

Thank you!

Hello,

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

Thank you!

Hello,

That code needs to be set in the Theme files, maybe even in function.php => wp-content/plugins/td-composer/legacy/Newspaper/functions.php

Thank you!

Hello @mykanak ,

I’m glad it was helpful.
If you have questions regarding our theme, just let us know!

Have a nice day!

Hello,

Unfortunately, we do not have a system that detects which blocks and thumbnails are used.

Thank you for your understanding!

Hello,

I am not sure I fully understand what you look to edit the width in posts. Please provide more information/screenshots about what change you want to do.

Thank you!

Hello,

We’ll like to take a look to see what can be the problem, for this please make a full backup and contact us at contact@tagdiv.com and provide wp-admin and cPanel access, also include the link of this topic in the email.

Thank you!

Hello,

Please try this code

.entry-thumb{
display:none!important;
}

The code needs to be set in Theme panel -> Custom code -> Custom CSS => https://www.screencast.com/t/fxetQe24ZHf

Thank you!

Hi,

For this problem please deactivate, delete the social counter plugin and after installing it again from Newspaper plugins =>https://prnt.sc/10cpiud make sure the ID is inserted correctly.
Please follow our guide: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Also, if the problem persists and you use a plugin cache, then clear all cache and check the results.
Normally without a cache plugin, it should update ones per day, with a cache plugin it can take some more time.

Let me know the results!

Thank you!