Hello,

I checked your posts and looks fine => https://prnt.sc/10gv05o -> https://prnt.sc/10gv0jr -> https://prnt.sc/10gv0xf
Did you solve the issue?

Thank you!

Hello,

To add a background ad, please follow the guide -> https://forum.tagdiv.com/background-ads/

Hope this helps you!

Thank you!

Hello,

Please make sure that all theme the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict.
Also, what version of Newspaper are you using and also what version of WordPress? If you are using WordPress v5.6 then you must use the last version of Newspaper too (only this is compatible), therefore you need to make sure that you are using Newspaper v10.3.9.1
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/

Let me know the results!

Thank you!

Hello,

Unfortunately, the LinkedIn social is not added and there is no option to add it, sorry, you can use it only as of the social network.

Thank you for your understanding!

Hello,

I saw you have an older version of the Newspaper theme(the last version is v10.3.9.1), and maybe the last version of WordPress (v5.6); please make an update (before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/) and see if the problem persists.

Thank you!

Hi,

Please provide more details about the problem you facing (like a link to your website, screenshots), only in this way I can try to recreate the problem on my install.

Thank you!

Hi,

The image you sent is from Slider Revolution, but this image https://prnt.sc/10gsz2fis is from your post and I don’t know what font family and font size you have.

Thank you!

Hello,

Is possible to be from the firewall or security module which blocks admin-ajax.php request.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Hope this will help you!

Thank you!

Hello,

If you install a Pro Prebuilt Website the changes from the Theme Panel for fonts will not apply, to change the font on block/post you can edit with tagDiv Composer -> https://prnt.sc/10grx77 , select the block/post and in Style, you can change the font => https://www.screencast.com/t/sUE7ug4UIAR5

Hope this helps you!

Thank you!

Hello,

Usually, this message error appears when you use an old theme version and the theme API for Instagram is no longer available.
This problem can be solved by updating the theme.
Before to update, make a full backup to all files and the database, in case something goes wrong.
Also, make sure you set the Instagram like in this guide -> https://forum.tagdiv.com/instagram-widget/

Let me know about your results!

Thank you!

Hello,

You have 3 options for slide => https://www.screencast.com/t/SpVZEJYL .
You can add the slider inside the post with tagDiv Composer the Big Grid Slide => https://www.screencast.com/t/LFWsx1TI -> https://www.screencast.com/t/zReadm4ozvx
slide => https://www.screencast.com/t/BBCxseuxX0I5 or you can use the plugin revolution slider for a simple image slider => https://www.screencast.com/t/L3lZzJft1
The theme package does indeed contain the Revolution slider. No need to activate it, simply ignore the activation messages. It is a bundled plugin, you can use it fully without the need of an activation key
– https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
How to install Revolution Slider v5-> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Import Revolution Sliders on demos -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/

Hope this helps you!

Thank you!

Hi,

At the moment our theme does not have a specific element only for woocommerce. Therefore you can set the shortcodes as you describe above.
As results, if you set the shortcode with tagDiv Composer you can’t edit the layout of the shortcode, only the column where the code is set.
Also, that problem you resolve with CSS was practical, the space from the sidebar (that was empty in this case).
The payment button that is Pink if doesn’t has an option to be edited from woocommerce, then it can be done using custom code CSS.
If you need helps if the custom code, please send us a link to your website.

Thank you!

Hello,

Please make sure you have the last theme version, Newspaper v10.3.9.1 and please follow this guide -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Also, if you have other plugins, please disable them, and try to activate the AMP and Mobile theme plugins.

Let me know the results!

Thank you!

Hi,

ACF plugin should work correctly but only with standard templates. Using a Pro Demo (from Cloud Library Templates ) will need additional extra custom work.

Thank you for your understanding!

Hello,

Please make a test only with tagDiv plugins and see if the problem persists, it can be caused by a plugin conflict, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Thank you!

Hello,

Please make sure the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) => https://www.screencast.com/t/88pK5QXpC
Also, you do not need to have a plugin cache installed if you have it on your host…

Thank you!

Hello,

Please check if you have those options are enabled =>https://prnt.sc/10g7jlf -> https://prnt.sc/10g7vp2, if yes please disable.

Thank you!

Hello,

The cloud templates are custom post types, and these can be an index or not, therefore you can use Yoast SEO to control the SEO for cloud templates, for example, -> https://imgur.com/ApOXLWp

Let me know the results!

Thank you!

Hi,

You can disable the option the Auto Loading on the Sigle Post Template with tagDiv Composer -> Show site wide settings => https://prnt.sc/10bb8mr

To hide the scroll to the top, you need to use a custom code CSS =>

.td-scroll-up{
display: none !important;
}


The code needs to be set in Theme panel -> Custom code -> Custom CSS => https://www.screencast.com/t/fxetQe24ZHf

Let me know the results!

Thank you!

Hello @Toni S. ,

I am not sure I fully understand where you look to edit the footer. Please provide more information, like screenshots.

Thank you!

Hi,

Unfortunately, the theme can display the posts in blocks only from the current site where the theme is set (the respective database).

Thank you for your understanding!

Hello,

Unfortunately, there are no options to can exclude posts from the live search. I think that what you need can be achieved only if you make custom changes to the theme file or if you really want to change this, then you can contact our custom work team here and they will help you with your request: https://tagdiv.com/premium-customization-services/

Thank you for your understanding!

Hello,

Sometimes you have to change the youtube API. Please try to get a new API key for Youtube, and check if the problem persists.
Also, check our guide for youtube API key => https://forum.tagdiv.com/youtube-api-key/

Let me know the results!

Thank you!

Hello,

Now the sidebar works correctly => https://prnt.sc/10g3vdl
Did you solve the issue?

Thanks!

Hello,

Please make a test only with tagDiv plugins and see if the problem persists, it can be caused by a plugin conflict, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, make sure that all theme settings are like in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!

Thank you!