Hello,

If you don’t want to have a header ad on a specific page, you can import a header template without ad from Cloud Library Templates and set it on the page.
I made a video, I hope this helps you to understand better what I meant above => https://we.tl/t-jLJXYBuUq4

Hope this helps you!

Thank you!

Hello,

If you have made a mobile page, please verify if you set the mobile page for mobile page what you created like this => https://www.screencast.com/t/olI1bW8Cg92
Please check this article on how to create the mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ and information about header and footer -> https://prnt.sc/10h7mqt
Also, please make a test only with tagDiv plugins enables, and see if is still a problem.

Hope this helps you!

Thank you!

Hello,

Please send an email at contact@tagdiv.com and provide wp-admin access. Also, paste a link to this topic so we can easily identify you.

Thank you!

Hello,

Unfortunately, our theme doesn’t have this option to display the excerpts on posts.
The excerpts are only on the blocks, for example => https://prnt.sc/10i0z56 -> https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hello,

I checked the posts and they open quickly => https://prnt.sc/10i0okl
If you send an email, our team will take a look and will answer you as soon as possible and please let’s continue this topic via email.

Thank you!

Hello,

I hope this article help you -> https://developers.google.com/search/docs/advanced/crawling/block-indexing

Thank you!

Hello,

In most cases, this error occurs when it is blocked by something, please ask your host about this, maybe have a security plugin.
Also, if you want our team will take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hello,

You have a good host and should handle around 5000-6000 users per day. If you have those users or more it will be recommended to update to VPS (dedicate server) then there should be no CPU at 90%.
This an article about requirements and host.
https://forum.tagdiv.com/requirements-for-newspaper/ -> https://prnt.sc/10i01la
https://tagdiv.com/top-of-the-best-web-hosting-services-to-buy-in-2020/

Thank you!

Hello,

Unfortunately, I don’t understand exactly what you want to say, and what you want to edit, if you want to have the same structure as a category page, you have to do the same steps for the homepage.

Thank you!

Hello,

If you have tried all the steps and it still doesn’t work, please make a full backup to all files and the database and contact us via email at contact@tagdiv.com to investigate the problem. Provide
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Hello,

Please make sure you set up correctly the menu structure, like in our documentation: https://forum.tagdiv.com/mega-menu/
Please do not set sub-menu under a mega menu -> https://i.imgur.com/DYtV7Fa.png -> https://i.imgur.com/yR1huKj.png, this will make it to look like this -> https://i.imgur.com/q4FqBYK.png

Hope this helps you!

Thank you!

Hi,

The EU VAT plugin should work. Unfortunately, we do not have tested such plugins and we cannot recommend one.

Thank you for your understanding!

Hi,

We need to investigate what settings were made to cause that problem and you are agreed to send us – WP admin link access and credentials at contact@tagdiv.com ( please make a full backup to all files and the database before sending the email).
Also, you know we will do a test only with tagDiv plugins, and the other plugins will be disabled.

Thank you!

Hi,

Please edit the Single Post Template with tagDiv Composer => https://prnt.sc/10hvfak select the “Show site wide settings” => https://prnt.sc/10hvgnx and there you find this option => https://prnt.sc/10hvhvm

Hope this helps you!

Thank you!

Hi,

This problem can appear when is a plugin conflict. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , you need to disable the Rocket Loader.

Let me know the results!

Thank you!

Hello,

From what you describe it seems you have installed Mobile theme plugin. If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
Better deactivate the plugin and see the results.
Also, if you create a mobile page, please check if is set correctly => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

Hope this helps you!

Thank you!

Hello,

If you want to use AMP analytics you have to add the code in Theme Panel -> Mobile Theme -> AMP => https://prnt.sc/10hunm1
Tag Manager google account should be ok if inserted in here: https://www.screencast.com/t/VIM9TBV9

Let me know the results!

Thank you!

Hi,

The settings for image width and image height are for how they are displayed depending on the screen.
To have the full height, you need to select this option from the General tab -> Image size => https://prnt.sc/10hu276

Thank you!

Hello,

You can customize your homepage/pages with tagDiv Composer, you can check this video => https://www.youtube.com/watch?v=N2wGizMz4X0 -> https://www.youtube.com/watch?v=rbkYVyj1__Q, also for post you can check this => https://www.youtube.com/watch?v=6m8-EebnfM0
To customize the sidebar please follow this video -> https://www.youtube.com/watch?v=fa7GenCHcBU and guide -> https://forum.tagdiv.com/sidebars-tutorial/

Hope this helps you!

Thank you!

Hi,

As far as I know one of my colleagues responded to your email.
Please check the email you sent and continue this topic via email.

Thank you!

Hello,

Please send me a link to your website and some screenshots to understand better the problem.

Thank you!

Hello,

If I understood correctly, you want to remove/hide this link => https://prnt.sc/10hropd, you can remove/hide the Single Post Categories using the right click on the single post category icon -> https://prnt.sc/10hsc4k or selecting the element and with drag & drop place into the deleting red zone from the bottom right of the page. To hide you can check the option from the CSS tab on the Single Post Category => https://prnt.sc/10hsdig
If this is not what you mean, please send a link to your website and provide more information.

Thank you!

Hi,

Please check if you have posts in the Featured category. You can set for pages a page content in the mobile editor (content made without builders) for mobile theme plugin => https://www.screencast.com/t/xbgZG8kH
Please tell me how you customized the category page (you can send some screenshots).

Thank you!

Hello,

This is a document with what is included in the theme packaged https://forum.tagdiv.com/whats-included/
To install the theme, you can follow one of our guides
-> Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
-> Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
How to activate the theme -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Those are the requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/

Hope this helps you!

Thank you!

Hello,

Please verify if you set the mobile page for mobile page what you created like this => https://www.screencast.com/t/olI1bW8Cg92
Please check this article on how to create the mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ and information about header and footer -> https://prnt.sc/10h7mqt

Hope this helps you!

Thank you!