Hello,

Please try this code, you can set which color you want => https://www.screencast.com/t/OgJJmQLE

.wpcf7-textarea
{
color: #000;
}
Delete the before code and set this code in Newspaper -> Theme panel -> Custom code -> Custom css.

Hope this helps you!

Thank you!

Hello,

Please check if this option is enabled “Drop menu items in More”, if yes please disable it from Header Main Menu-> General -> Drop menu items in More => https://www.screencast.com/t/atQU3lVxD and check the results.

Hope this helps you!

Thank you!

Hello,

In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please check if you use the last version of WordPress 5.6 with the last theme version Newspaper 10.3.9.1 (if you have a theme version older, than NewsPaper 10.3.9 and you have the latest WP version 5.6, tagDiv Composer not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/

Let me know the results!

Thank you!

Hello,

Depends on that custom fields that you use, normally if it is a custom field from WordPress then it may possible to be displayed without major changes.
If it isn’t a default custom field from WordPress then will need custom work to displays those fields.
To see if I can help you please provide more information/ screenshots about the custom fields that you want to use.

Thank you!

Hello,

This can be done only with custom work.
If you have using the Pro Prebuilt Website you can edit the homepage go to the footer zone and set this code in place you want to display (inline text, column text, text with title, raw Html)

<span id="year"></span>

After that you need to use a javascript code to display the current year. This code need to be set in Theme Panel -> Custom Code -> Custom JavaScript

document.getElementById("year").innerHTML=(new Date).getFullYear();

https://i.imgur.com/XVpGchb.png -> https://i.imgur.com/lY8gXyb.png -> https://i.imgur.com/BWL9c0k.png

Hope this helps you!

Thank you!

Hello,

Please send me the link to your Homepage.

Thank you!

Hi,

The theme package does indeed contain the Revolution slider. No need to activate it, simply ignore the activation messages. It is a bundled plugin, you can use it fully without the need of an activation key
– https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
How to install Revolution Slider v5-> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Import Revolution Sliders on demos -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/

If this is not what you mean, please let me know!

Thank you!

Hello,

I believe my colleague Alex replied via email recently. Please let’s continue the discussion there, we will reply as soon as possible. Sorry for any inconvenience.

Thank you!

Hello,

Please check if you have set the sidebar in the Appearance -> Widgets => https://www.screencast.com/t/NJifmPN51IVp

Thank you!

Hello,

Unfortunately, for the moment all videos that can play automatically can not be used for mobile this is because you’ll get a poor page speed on mobile devices.

Thank you for your understanding!

Hello @janaka99,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, make sure that you are using https not http, you can do this using a plugin like this one -> https://wordpress.org/plugins/really-simple-ssl/

Let me know the results!

Thank you!

Hello,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps. Also please make sure that you use an SSL to have https.
Also if the theme is not activated you’ll get the same message, make sure that you have the theme activate as in our guide from here -> https://tagdiv.com/how-to-activate-the-newspaper-theme/

Let us know about your results!

Thank you!

Hello,

Please select the header menu zone, and remove the margin bottom => https://www.screencast.com/t/pbxsALEv and check if there will still be that area.

Thank you!

Hello,

Please make sure you don’t have any plugins which interfere with our theme.
Please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know about your results!

Thank you!

Hello,

Is possible that the problem with WordPress to be because you aren’t using the latest version of the theme 10.3.9.1, in this version was added more fix for WordPress 5.6 compatibility.
If you want to make a test with this version and see the results.

Thank you for your understanding!

Hello,

I’m glad that you managed to set the search.
To align the search icon to the right side, please check this option => https://www.screencast.com/t/9YTd5e23D2RD

Hope this helps you!

Thank you!

Hello,

I imported the header and for me look fine => https://www.screencast.com/t/Hnhcdee9Y
Please verify on each element, inclusive of the row, column and zone on the header.
Normally the sticky menu applies only after you scroll the page/post, therefore it not should be over the first element on your website.
Usually when the header is set over the post content then it is set to be displayed as an overlay or fixed position => https://www.screencast.com/t/Qc8AyqK0P

Hope this helps you!

Thank you!

Hello,

If you want to delete an empty column you need to know that empty columns are part of the row, and you can’t delete the column only the row that holds the column, this can be done with: using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and press the delete button from your keyboard.

Hope this helps you!

Thank you!

Hello,

Normally you can set the padding on each element/row, in the CSS tab.
I think the header refers to the title of the page where you can set the padding top and bottom => https://www.screencast.com/t/Hn0CXm4a5ok

Hope this helps you!

Thank you!

Hi,

Please check if you have the latest version of the theme, v10.3.9.1.
Also, if you have the last version please deactivate the tagDiv Composer plugin, delete it and re-install it from Newspaper plugins => https://www.screencast.com/t/hpckcc2K
Also, make sure you set the API Key from Instagram like in this guide -> https://forum.tagdiv.com/instagram-widget/
If the problem is not solved after, then we need to take a look.
Please contact us via email at contact@tagdiv.com and provide the following:

– wp-admin URL and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you!

Hi,

It seems you have installed Mobile theme plugin. If you created the mobile pages with tagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Better deactivate the plugin and see the results.

Hope this helps you!

Thank you!

Hello,

For the thickness of the line, you need to use a custom code CSS to display like this => https://www.screencast.com/t/OvjdGmRIVQep

body .td_block_template_8 .td-block-title > *:before
{
height: 1px;
}
You can change the height with you want.

Set this code in Newspaper -> Theme panel -> Custom code -> Custom CSS => https://www.screencast.com/t/fxetQe24ZHf

Hope this helps you!

Thank you!

Hi,

The most popular requests are added to the list and are considered. I will check, if this request is not there, I will add it.

Thank you for your understanding!

Hello,

I think one of my colleagues answered your email.

Thank you!

Hello,

Please try this custom code and check the results => https://www.screencast.com/t/wBCG41deR56O
.wpcf7-form label
{
color: red
}

Set this code in Newspaper -> Theme panel -> Custom code -> Custom css.

Hope this helps you!

Thank you!